Intercityhotel Hamburg Dammtor-Messe

Everything

Nothing

Effecient friendly staff.

Can't confirm twin rooms until you arrive. The problem was even though we requested twin rooms via an email a month before we arrived, we still got doubles when we got to our rooms. Eventually able to change to twin rooms for our second night.

Staff were so helpful and friendly, even when we checked in very late. The location was great for where I was working at the University and U and S bahn links. The hotel was next door to the wonderful botanic gardens and near a sailing lake. The room offered a map with running routes direct from the hotel suggesting how to explore these. The fountain light and music show in the gardens are not to be missed! Great breakfast and evening meals in comfortable surroundings. Thank you.

The rooms had everything we could need, including a great view. Unfortunately we couldn't get the room cool enough to sleep comfortably either with the window open or air con on. The minibar was well stocked and good value. However the glasses were never washed properly and just rinsing is not sufficient after juice or beer.