Chamonix hotellia

Plussat: Staff was excellent

Plussat: Staff were friendly and accomodating and professional. The pool area in the garden retreat is perfectly manicured and the centerpiece of the hotel. It has wet and dry sauna, outdoor pool and spa and is surrounded with a variety of beautiful flowers and trees. Perfect retreat. The breakfast room, breakfast and staff was excellent by comparison to most European hotels. It is 4 to 5 star.

Miinukset: Rooms were 2 to 3 star at best and very small. Do not match up well to the quality of the staff, breakfast room, and pool garden. No air Conditioning which would help during peak summer months.

Plussat: Great location, friendly staff, clean, comfortable , cute

Plussat: Welcome, view, pool, tennis, cleanliness

Miinukset: Room a bit small and will aging bathroom, but clean.

Plussat: Super-friendly and helpful staff really made our stay a delight. The hotel is spotlessly clean, the rooms are charming and spacious (we had a superior double with a generous balcony overlooking the Arve river), breakfast was good value for money and the afternoon tea and cakes offered each day was a bonus after a day of skiing. There is a sauna and fitness room, a games room and a very inviting open fire.

Miinukset: Everything was excellent

Plussat: The hotel is new, rooms are cozy and bathrooms are new and well decorated. The location is nice if you want to spend a weekend in Chamonix. Staff overall polite.

Miinukset: It feels like the management of this hotel doesn’t take care of things. The elevator was 3 days without light and they didn’t even care to put a torch or temporary light for safety reasons. The cleaning lady cleaned out room at 3.30pm while we wanted to rest! The spa had an empty bar where it was supposed to have tea to relax. The room had no mini bar and it was very hot- they was no air con. We were thirsty the whole time and when we went to the bar downstairs we had to wait for long to ask for a glass of water. It is the typical case where you see that the owner invested money for the infrastructure but the management is very poor. The hotel price was TOO expensive for low season so obviously the expectation was equivalent.

Plussat: 1- Location is really good, close to the center. 2- Check in/out was fast 3- Swimming Pool looks ok.

Miinukset: 1- There was extremely bad & disgusting smell in the toilet all the time, asked them couple of times to clean it with no improvement. 2- Parking access is from back side, parking is not free & costs 15€ per night.