Hsinchu hotellit lähellä Glass Museum of Hsinchu City

Plussat: For essentially a five-star hotel, it certainly had the luxurious decor that one would expect. The swimming pool area was very well maintained, and the towel distributors were the nicest and friendliest of all the staff that I encountered.

Miinukset: The staff, especially those running the check-in counters were disappointing. They don't smile. They don't even greet you. Katie Cheung was the veteran employee training the young man who helped me. He was friendlier than she was. She never even cracked a smile one time. In fact, she barely even made eye contact. The service at the Ambassador Hotel is not good, especially considering what you're paying for. I've stayed at the Lakeshore Metropolis Hotel half a dozen times, and while they don't have the facilities that the Ambassador has, they have the friendliest staff I've ever encountered. They greet you when you enter the building, including the front desk people! They also greet you when you leave the building. And you pay almost half what you pay at the Ambassador. This is the last time I will ever stay at the Ambassador Hotel. All of my future stays will be at the Lakeshore Metropolis Hotel.

Miinukset: Some staff were impolite.

Plussat: Review by Mr and Mrs Pinto: this is the most luxurious hotel we have ever stayed in. Everyone was very polite, and helpful - the staff frequently bow to you, even when you get into the lift! The food was delicious - we experienced both the spectacular atrium restaurant (so many choices!) and room service. The room/bathroom were stunning, large and spotlessly clean, and the huge bed very comfortable. The hotel is located just a 10 minute walk from the downtown shops and cafes; if we return to Hsinchu City, we will be sure to book here again.

Miinukset: A few minor negatives from Mr and Mrs Pinto: We didn't like the hi-tech toilet seat (heated and incorporating a washing system - seems a bit unhygienic). In his enthusiasm, the young (trainee?) waiter cleared away plates which we had not quite finished with! And using the business centre was a bit of a mystery - we were directed by the attendant to use her own workstation (all programmes in Chinese!) but then she disappeared, leaving us to guess where the printer was by just its sound - it was in the next room!

Plussat: My daughter broke the glass cup by accident. When I reported to the front desk, one of the staff cared first about my daughter instead of the damage of the property. She asked if my daughter was injured and told me not to worry about the broken glass. I was really grateful. This is not my first time staying at your hotel, and I will definitely choose it next time I visit Hsinchu!

Plussat: Food, staff , the room and especially the bathroom was amazing. 10/10, would definitely return.

Plussat: Clean room, nice view, good location.

Plussat: The swimming pool, sauna, and fitness room!

Plussat: (1) Room was quite spacious (2) Location - close to the biggest chopping mall in the area - “Big City” (3) Free Parking - If you’re driving, this will matter

Miinukset: (1) Getting a bit old - Some facilities need to be updated, i.e. Shower room and parking area (2) Check in counter is situated on the 12th floor but there is no signage on the ground floor pointing that out (3) Parking entrance is in a back alley so need to look around a bit

Plussat: bed was so comfy and everything was nice here!

Plussat: Comfortable bed, white/crispy sheets, bathroom amenities, helpful staf, elevator,view, flower arrangements

Miinukset: Nothing to complain.

Plussat: It's great themed room, and would be great for a honey moon.

Miinukset: The wait might be long if there are cars lining up.

Plussat: comfortable beds, spacious room

Miinukset: none

Plussat: We liked that the staff were very helpful and friendly, there was always someone there for help 24/7 literally; and were always smiling. Their English speaking ability was excellent as well.

Miinukset: What could have been better was a change in breakfast varieties everyday. Yes there were a variety of things to choose from everyday but it was the same set of things to choose from everyday. Also by the pool, the water that's placed directly in front of the steps is a hazard to both children and adults alike. No one is expecting a basin of water to be at the start or at the end of a flight of stairs to be aware or mindful of it. My dad hurt his back and hips from that slip down. We also saw a little girl fall in it. Also Foreigners aren't keen on washing their feet in the same water everyone is using to wash their feet either. Its unhygienic and for me as an architecture student I saw many different areas where that basin of water could have been places to ensure their facilities be kept clean as well as guests being aware of using it before entering their swimming area.

Plussat: food good

Plussat: Excellent location, clean and good service

Plussat: Reception is good for the smile and service

Miinukset: AC is a little bit noisy

Plussat: Excellent location, right in the centre of downtown Hsinchu, walking distance to some of city’s tourist attractions. Room is very clean and well presented, love the spacious bathroom. Great facilities inside the room with fast internet access. Staff members are very friendly and supportive. The hotel also offers a great selection of Taiwanese and western style buffet style breakfast. Will stay here again for sure. Highly recommended!

Miinukset: Nothing much really, but to be really picky, the position of the token/car swipe machine at the exit can be adjusted so that it’s easier for drivers of non-Taiwanese nationals to reach or return the token to the machine.

Plussat: Great stay

Plussat: include more vegeterian foods, hang a clock on wall in canteen, good location than before

Miinukset: can not say

Plussat: Most everything on the breakfast is great. The salad bar is really nice and has a range of yummy options such as olives, succulent leaves, cheeses, pickled silverskin onions etc. Also the coffee machine is decent, and the jams and butter are western style. The fitness suite is tidy and in good condition. The showers in the room was really powerful and the water was hot.

Miinukset: The fried processed meat on the breakfast instead of real bacon.

Plussat: Good location. Excellent service by staff - will help to make restaurant reservations automatically.

Miinukset: Room is central heating so may feel a bit warm

Plussat: I think the service is very good

Plussat: Room is big enough and comfortable.

Miinukset: Facilities is slightly old.

Miinukset: The interior is a traditional and certain corners may appear old or wornout. Can’t complain much as we needed a decent stay closer to a local university.

Plussat: if You asked for help the staff were very helpful.

Miinukset: The staff didn’t go out of their way to help you.

Plussat: good location

Plussat: The location was farther away than we expected from train station, but staffs are really nice and helpful, we love their service. Their breakfast was great and we really enjoyed it,

Miinukset: It would be nice to do a little renovation for the interior of the room.

Plussat: GREAT DEAL!!! The staff was very friendly and helpful! It was very easy to go get Taiwanese breakfast near the hotel as well :) Free self laundry available 24hrs!

Plussat: My stay was good and staff are friendly and courteous but at the end I had a problem which I am still not resolved . They charged my credit card in my a rival and they said they wil not proceed so I can have choice to pay either by cash or to use my card . On my checkout day I handled my fruit card and I found my self that I was charged twice and when I called I found difficulties to convince staff that I was twice charged and I had to take screen shots in my credit card details to show double charges as one in feb 3 and second on feb 5 and joe I have to wait for 2 weeks to see if the money god back . I am just wondering if I only had Jose money to survive in my trip and find my self without money. Hey just train staff to look first at the payment procedures s before proceeding on check out .

Miinukset: Staff aren’t well trained for payment procedures and also. Accounting department they don’t know what they are doing neither about credit card procedures

Plussat: Breakfast was buffet style with good variation including Taiwanese food. There was free self serve laundry.

Miinukset: Initial room had an electrical issue. The staff promptly changed my room. Long walk from railway station.

Plussat: Upgraded room due to proximity to the other rooms.

Miinukset: Breakfast can be made better

Plussat: The staff were very friendly and attentive and the room and bathroom were good sizes.

Miinukset: There was a cigarette burn in the bedding and the decor had seen better days. Overall it's a very average hotel.

Plussat: A peaceful place and the staffs were hospitality and approachable. Also the transportation are very convenient wherever you want to go

Miinukset: The serving time of breakfast,if possible can make it earlier

Plussat: I like the place and everything.

Miinukset: none

Plussat: Its clean and comfortable

Miinukset: None. Its all good

Plussat: Location is fine cause close to the centre of Hsinchu

Miinukset: Staff was very rude and people are don’t have any respect for their customers even that staff charged me 2 time with cash also charged with my card too then after that staff was laughing very rude staff.

Plussat: Satisfory warm breakfast choice n spacious room, 5mins walk from big shopping ctr

Miinukset: Nothing

Plussat: Location is good, walking distance to Big City

Miinukset: breakfast selection is limited

Plussat: The staffs is very warmth and helpful.

Miinukset: Away from station and shopping. Have to drag your luggage for about 23 minutes from Hsingchu railway station.