Hsinchu hotellit lähellä Glass Museum of Hsinchu City

Plussat: For essentially a five-star hotel, it certainly had the luxurious decor that one would expect. The swimming pool area was very well maintained, and the towel distributors were the nicest and friendliest of all the staff that I encountered.

Miinukset: The staff, especially those running the check-in counters were disappointing. They don't smile. They don't even greet you. Katie Cheung was the veteran employee training the young man who helped me. He was friendlier than she was. She never even cracked a smile one time. In fact, she barely even made eye contact. The service at the Ambassador Hotel is not good, especially considering what you're paying for. I've stayed at the Lakeshore Metropolis Hotel half a dozen times, and while they don't have the facilities that the Ambassador has, they have the friendliest staff I've ever encountered. They greet you when you enter the building, including the front desk people! They also greet you when you leave the building. And you pay almost half what you pay at the Ambassador. This is the last time I will ever stay at the Ambassador Hotel. All of my future stays will be at the Lakeshore Metropolis Hotel.

Miinukset: Some staff were impolite.

Plussat: Review by Mr and Mrs Pinto: this is the most luxurious hotel we have ever stayed in. Everyone was very polite, and helpful - the staff frequently bow to you, even when you get into the lift! The food was delicious - we experienced both the spectacular atrium restaurant (so many choices!) and room service. The room/bathroom were stunning, large and spotlessly clean, and the huge bed very comfortable. The hotel is located just a 10 minute walk from the downtown shops and cafes; if we return to Hsinchu City, we will be sure to book here again.

Miinukset: A few minor negatives from Mr and Mrs Pinto: We didn't like the hi-tech toilet seat (heated and incorporating a washing system - seems a bit unhygienic). In his enthusiasm, the young (trainee?) waiter cleared away plates which we had not quite finished with! And using the business centre was a bit of a mystery - we were directed by the attendant to use her own workstation (all programmes in Chinese!) but then she disappeared, leaving us to guess where the printer was by just its sound - it was in the next room!

Plussat: My daughter broke the glass cup by accident. When I reported to the front desk, one of the staff cared first about my daughter instead of the damage of the property. She asked if my daughter was injured and told me not to worry about the broken glass. I was really grateful. This is not my first time staying at your hotel, and I will definitely choose it next time I visit Hsinchu!

Plussat: Food, staff , the room and especially the bathroom was amazing. 10/10, would definitely return.

Plussat: Clean room, nice view, good location.

Miinukset: bed and pillow not so comfortabe

Plussat: Very good service and clean.

Plussat: bed was so comfy and everything was nice here!

Plussat: Comfortable bed, white/crispy sheets, bathroom amenities, helpful staf, elevator,view, flower arrangements

Miinukset: Nothing to complain.

Plussat: It's great themed room, and would be great for a honey moon.

Miinukset: The wait might be long if there are cars lining up.

Plussat: Excellent breakfast with much choice. Nice spa area.

Plussat: We liked that the staff were very helpful and friendly, there was always someone there for help 24/7 literally; and were always smiling. Their English speaking ability was excellent as well.

Miinukset: What could have been better was a change in breakfast varieties everyday. Yes there were a variety of things to choose from everyday but it was the same set of things to choose from everyday. Also by the pool, the water that's placed directly in front of the steps is a hazard to both children and adults alike. No one is expecting a basin of water to be at the start or at the end of a flight of stairs to be aware or mindful of it. My dad hurt his back and hips from that slip down. We also saw a little girl fall in it. Also Foreigners aren't keen on washing their feet in the same water everyone is using to wash their feet either. Its unhygienic and for me as an architecture student I saw many different areas where that basin of water could have been places to ensure their facilities be kept clean as well as guests being aware of using it before entering their swimming area.

Plussat: food good

Plussat: Excellent location, clean and good service

Plussat: Reception is good for the smile and service

Miinukset: AC is a little bit noisy

Plussat: Excellent location, right in the centre of downtown Hsinchu, walking distance to some of city’s tourist attractions. Room is very clean and well presented, love the spacious bathroom. Great facilities inside the room with fast internet access. Staff members are very friendly and supportive. The hotel also offers a great selection of Taiwanese and western style buffet style breakfast. Will stay here again for sure. Highly recommended!

Miinukset: Nothing much really, but to be really picky, the position of the token/car swipe machine at the exit can be adjusted so that it’s easier for drivers of non-Taiwanese nationals to reach or return the token to the machine.

Plussat: include more vegeterian foods, hang a clock on wall in canteen, good location than before

Miinukset: can not say

Plussat: A very kind and thoughtful lady during the breakfast spoke a little bit of Spanish and very good French, on top of English.

Miinukset: It was not a 5 stars hotel. Very old and broken furniture. Dirty bathroom, windows and carpets. Horrible SPA, very dangerous and rusty.

Plussat: Good location. Excellent service by staff - will help to make restaurant reservations automatically.

Miinukset: Room is central heating so may feel a bit warm

Plussat: very good and warm service. room is clean and bright, lots of interesting things to eat nearby the hotel.

Miinukset: i wish they can improve room service level a little better.

Plussat: Ok

Miinukset: Can’t aiust room temp.

Plussat: Excellent hotel, when staying in the Hsinchu area : always Carlton.

Plussat: Great big rooms, excellent breakfast, most friendly staff. Must have been my 20th visit. I always go here when i am in Hsinchu.

Plussat: The size of the bath tub was good and the location isn't bad.

Miinukset: The hotel is rather old and the rooms need TLC, they are very dated. I was not good value for money.

Plussat: Excellent breakfast, very supportive and friendly personal.

Miinukset: I have nothing to complain about.

Miinukset: The parking place is not as convenient as we thought (parking lot is a little far from the building)

Plussat: Very spacious room for our family of four, including 2 young children. Room and linen were clean. The lady at the front desk was helpful and professional (- but watch out for the young grumpy man!) A nice touch offering fresh fruit at the check in counter.

Miinukset: We had a large double bed and two singles for our kids. The single beds were comfy but the double bed was so hard we couldn't sleep for the entire stay of three nights. Also the VOD function on TV was useless! I suggest the hotel just remove it. It's very frustrating as you have to stand in front of the VOD box and point exactly at 94 degrees from 2.5cm away to get the control working. 95 degrees just won't do it. In the end we just gave up. The decor was a bit tired but that was expected of Calton's traditional style. The tea in the small lounge area in front of the lifts have cold tea by the afternoon which was disappointing! Should have zip hot water tap and tea bags instead.

Plussat: Very good breakfast spread. Short walk to Chen Huang Miao Night market. Free pool table beside laundry area. Friendly staff.

Miinukset: Underground car park, but hotel staff were in attendance to help you park. Beds were hard.

Miinukset: Gym is too bad in quality. No facilities are in well function. The staff is not responsible for maintaining. Park area is too far from the hotel. Toilet has very bad smell when flushing.

Plussat: Walking distance to chenghuang temple night market. Room is spacious

Miinukset: Bed is hard. But is individual preferences

Plussat: The staff was very friendly and helpful storing my bicycle. It was clean and comfortable.

Miinukset: Nada

Plussat: Staff are helpful in arranging transports for hire.

Plussat: A large room with 2 double beds surprised (business hotel with no business men that night?) Comfy sitting chairs a rarity & ample bench area for working etc if had to. A good bath (handy for laundry anyway!). Very good mid-week price for the size of the room & facilities. It is top floors of an office building.

Miinukset: Did not bother with hotel breakfast as usual overpriced, for me anyway. Annoying that there is a step up from lift foyer to access rooms. A bit further from the station than I expected.

Plussat: The location of the place is fine, very close to the cathedral of Hsinchu. I didn't ask for the breakfast so I don't know how it's like. The room was very nice, clean but I stayed for 2 days there's no cleaning on the 2nd day. The service was very nice, I asked for the taxi at 5.30 a.m. and there he was standing right on time waiting for us.

Plussat: Great location; helpful staff

Miinukset: Suggest to change the shower head; water jet from the shower head is not conducive for showering and it wet the whole bathroom due to the water spray angle is very big.

Miinukset: It's an average hotel room. No surprise.

Plussat: Nice position and smooth bed for relax, upgrade to high floor with free coffee, Good!!

Miinukset: Shower structure was old and really low water pressure

Plussat: very comfortable

Plussat: All is good

Miinukset: I got nothing to complain about

Plussat: Great choice. Really recommend it.

Plussat: The location was very good ... it’s very convenient you can walk around for local food bars and malls

Plussat: bed and area of whole room

Miinukset: Nothing everything will be ok

Plussat: I like the place and it's a big place. Worth it

Miinukset: Just the Tv whenever we turn off the lights its grounded.

Plussat: Breakfast was good. The location is also good. Near from bus and train station.

Plussat: I like the very wide bathroom in Room 212(golf room) with useful provisions such as hairdryer, hot and cold shower, clean towels, and shampoos.

Miinukset: I didn't like our room. It needs renovation, very low ceilings,the wall paper needs replacement, very creepy and spooky design. there was that old chair in a small room surrounded with mirror which I don't know why is it placed there.

Plussat: The room is so clean and the bed is very comfy... nice bathroom aswell

Plussat: food is great and the location

Miinukset: No extra blanket only the bed cover which is not comfortable and not regularly change.

Plussat: Very convenient and clean..

Miinukset: The airconditioning is little weak.. And I suggest that put more movies on TV

Plussat: Staff

Miinukset: Location

Plussat: I like the location of this hotel it's easy to find and veey accessible,veey near in train station and restaurants and mall.