Isla Mujeres hotellia

Plussat: This is the second time I have stayed at Casa Sirena. . . Promised my wife that she would enjoy the experience as I did, five years ago. Well, we both loved it! From the wonderful breakfast thru to the margarita time at happy hour. The airconditioned rooms are spotlessly clean and the facilities are excellent. . . . You'll meet some fellow guests and develop new friendships. Steve, Jane, Jose and all the staff - thanks for the good times.

Miinukset: Nothing.

Plussat: You'll love the beautiful interiors, including the gorgeous rooms, the breakfast area including lovely little plunge pool and the rooftop bar, pool and terrace. The friendliness of everyone there and, of course, the happy hour spent drinking margaritas with great company. Isla Mujeres is beautiful but your visit will be made all the better by becoming part of the Casa Sirena family during your stay.

Plussat: Wonderful margaritas on the rooftop with Steve and other travellers. So close to the ferry. Yummy breakfast.

Miinukset: Nothing

Miinukset: Would have been nice to have some shade on the top level.

Plussat: The breakfast was delicious. It was a very positive experience staying at this hotel.

Miinukset: Not much could have been better. Our plane was late; therefore, we arrived very late at night. Since street signs are not used much, it was a little difficult to find in the dark.

Plussat: I was honestly a little hesitant to book our stay at Casa Sirena because I’m generally skeptical of overly positive reviews I also didn’t know if we would like hanging out with other hotel guests on the rooftop bar during happy hour each evening, and the magician thing sounded a little strange. But I’m so glad we booked! My husband and I loved our stay at Casa Sirena! Steve is an amazing host - generous, funny, and friendly - and meeting the other guests over free happy hour drinks and appetizers was a ton of fun. The hotel is lovely and in a great location a few blocks from the ferry terminal. It’s a beautiful walk along the sea wall to Playa Norte. Our room was very comfortable and well appointed. The breakfasts were HUGE and absolutely delicious. Steve has truly created a magical place!

Miinukset: Nothing

Plussat: Not only is Casa Sirena a beautiful, quaint B&B in all it's details - the owner and people who work there; Steve, Barb and Jane make it so personal in all good ways. I was so sad to leave and plan on coming back for sure!

Plussat: This is a lovely property, well managed and spotlessly clean. It’s very well run and has a very relaxed feel about it. Folk come and go through a security door. Breakfast is served on the patio and there Is a lovely breakfast menu. The room was lovely , they provide beach bags, and towels too. There is a happy hour every night (not Sunday) where drinks are free and there is some sort of entertainment. Great place to meet people. The location is a walk from the ferry and it’s close to everything. Try the Tiny Gecko bar at the end of the road. All in all a great stay here , special thanks to Bev. who made us feel incredibly welcome. what a gem she is ;) we will be back x highly recommended if you can find a vacancy x

Miinukset: No negatives

Plussat: Casa Sirena was everything I hoped it would be and more. Great room, great value and a lovely breakfast and happy hour to boot!

Miinukset: I had no complaints.

Plussat: The breakfast each day was excellent. If you did not like what was on the menu, then the staff would fix you a substitute. I personally went with what was on the menu each day, I really enjoyed the local food.

Miinukset: It was almost perfect. The mattress was a little firm for my liking, but others love a really firm mattress.

Plussat: Great location, friendly staff!

Plussat: Everything gorgeous

Plussat: The location is perfect and probably on the best section of the beach. The attached restaurant was outstanding. Staff was friendly and food was delish, especially the guac and nachos. Air conditioning in the apartment was intense. Beds not very comfortable but decent. Unlimited bottled water is a nice amenity.

Miinukset: Shower was a bit weak is all I can mention.

Plussat: Location was perfect. Beach was wonderful.

Miinukset: Bathroom in our unit needed sprucing up. A little paint could go a long way.

Plussat: Great location. Nice pool and shaded lounge chairs.

Plussat: What a great place! Amazing location, walking distance from the ferry, comfortable rooms, and very clean. The grounds were beautiful, with lots of tropical greenery. The pool, although we didn’t swim, was always clean and a beautiful blue! Even had blow up rafts and inner tubes ready to go that you could use at the pool or at the beach. The beach was very close, clean, turquoise blue water and white white sand. Gorgeous! The Mayan restaurant next door is delicious and has dinner on the beach which was amazingly romantic at sunset. We we’ll be back soon!

Plussat: The location to the beach was awesome. Our apartment was clean and the maids very friendly. The office staff did everything to make our stay comfortable. Love it! and we will be back.

Miinukset: The beds were so uncomfortable. I couldn't sleep until I got home. I don't think anyone in our party had a good night sleep. Having said that I still loved our vacation. But won't stay in unit #15 again. But only because of the beds and no other reason because everything else about that unit was great!

Plussat: Loved the staff, loved the location. Thanks so much!

Miinukset: All perfect!

Plussat: Beach is absolutely beautiful, pool area also very nice. I loved that I didn’t have to fight for chairs like I do at big resorts. Property is kept very clean. Staff is very helpful and nice. Condo was very clean and the ocean view was lovely. Beds aren’t the most comfortable, but fine for the week. Location is great. We had a golf cart but is easily walkable to lots of great restaurants once we figured out the North Beach and El Centro areas.

Plussat: Amazing location, staff, room!

Plussat: Everyone and everything

Miinukset: Nothing!!

Plussat: Very good choice of Breakfast, room was nice, Top floor pool is a plus

Miinukset: Room had a weird smell (chlorine), apart from that overall I like the stay.

Plussat: Beautiful location on the beach with a beautiful pools!

Miinukset: The wifi was really bad

Miinukset: The service at the lunch and dinner because they were full, and the kitchen collapse

Plussat: The hotel was so beautiful and clean. Facilities were lovely Including the rooftop pool/sky lounge. The bed was also extremely comfortable and rooms super nice equipped with everything you need!! Although it was a bit out of town, it didn’t matter as we hired buggies for a couple of days and it was nice to explore and drive around other parts of the island. Plus the hotel is right on the beach with amazing views and several restaurants to choose from if we didn’t feel like venturing out. I would highly recommend Izla Hotel for those of you who are not looking at staying right in town and are wanting a nice quiet get away

Plussat: The breakfast was amazing, great bed, cold AC and Hot showers, staff very friendly.

Miinukset: Had to pay for English breakfast tea as an extra at breakfast.

Plussat: Very friendly staff, gorgeous pools, (also an adult only pool). Hotel room was huge! Comfortable bed and there’s outdoor seating. Would definitely stay here again.

Miinukset: So it’s not all inclusive no matter what option you choose, the hotel doesn’t haven’t that policy. I’ve realized because everyone goes into town to eat or do activities so the hotel is pretty empty during the day. Makes sense but then the option shouldn’t be available at all.

Plussat: Kaunis paikka, altaat, siisti huone

Miinukset: Hinta, ehkä liian kallis

Plussat: I loooooved everything about the hotel!

Plussat: The facilities were great

Miinukset: I got food poisoning from the restaurant, which meant I lost a day of my holiday :(

Plussat: The beach was beatiful The breakfast and dinner were more than ok

Miinukset: Some activities on the sea like snorkeling or kayak

Plussat: Service was excellent! Beautiful place. Loved it and will definitely come back!!

Miinukset: I think the dinner menu offers too many food choices. You could take half of the menu off and focus on a few small dishes. :)

Plussat: The hotel is so clean & new. The food was wonderful. The rooftop bar & pool had the most amazing view. Rooms are so big & spacious, and the staff were really friendly. One of the best hotel gyms I've been to, so clean & new

Miinukset: Everything was great.

Plussat: The location is the best in Isla Mujeres. No doubt. The staff really try to make there best to have a pleasant Stay, for that thanks. The hotel have two buildings, one older. The standard rooms are most of them connected to a master suite, so it's not so comfortable because the noise from the other room, finally they gave us a standard room without connection and it was alright. In some of the websites, the hotel is ranked like a 5 stars, in our experience he isn't. The location again was great.

Plussat: Our room was big, super clean and you can’t hear anything from the outside. The bed was one of the most comfortable I ever tried. Location wise is perfect for everything

Miinukset: Nothing really

Plussat: Great beach close to the Main Street This was our third stay

Plussat: The staff were really helpful and we were able to store our luggage as we had booked swimming with the whales the day we were leaving. Fantastic beach and great location. We will definitely stay here again!

Plussat: The location of the hotel and the staff were great!

Plussat: Location cleanliness

Miinukset: My room didn’t have an ocean view. Staff tried to accommodate but didn’t have a room with two beds. My room was adjacent to noisy children just separated by a door so u could here everything at 6 am

Plussat: - perfectly clean - Perfect Location

Miinukset: - had to wear a wristband during the stay - shower: water was going in all directions, but not where it should go - we could hear every word from the neighbours

Plussat: The beach was beautiful walking distance from the hotel

Miinukset: The food wasn't that great !☹! Cold at times !

Plussat: This place is fantastic! We are seasoned world travelers and a family of five. Stop your search and book it!

Plussat: The pillows and comforter were fluffy and heavy!

Miinukset: The food at the hotel wasn’t super delicious (and a little pricey for what it is) but room service is appreciated when you have small children

Plussat: Staff was super friendly!

Miinukset: Nothing!

Plussat: location, beach is beautiful

Miinukset: Room smells, change to another room and later found 2area of pink stains on bed sheet, disgusting

Plussat: Great location very close to the town and with access to a small beach. Room was really big with a nice balcony and amazing views of the pool and sea. Breakfast to the room was really nice and the staff were great.

Miinukset: The hotel is in need of a bit of work and a lick of paint as it is a bit worn in certain areas. For example, curtains and couches in rooms a little grubby and pool area is a bit worn. But would still recommend staying here.

Plussat: Modern well located friendly staff

Plussat: The location was fantastic! It is a small and quiet hotel. A wonderful place to relax. You cannot beat the view!

Plussat: Staff are very nice and attentive always willing to help! Making sure everything is ok! Thank u Omar, Victor, and Willie!

Plussat: Victor was very friendly and helpful. The infinity pool was the best!

Plussat: Clean and serene. Away from the noise of city center but quick walk away

Plussat: Quiet location

Miinukset: We did a tour, as most people do and they would not pack a box for breakfast that was included, we had to leave an hour before they started breakfast. Most people do tours and most hotels accommodate their guests.

Plussat: Great boutique hotel right on the beach. The setting was very relaxing and the staff were very attentive.

Plussat: The pool is amazing, the hotel has only 12 rooms so it's always quite! The staff is so welcoming, and the best part - YOU GET BREAKFAST TO YOUR ROOM (though it's very basic). The hotel really made our stay in isla special and it is really recommended for couples who wants to be close to the city without giving up quite gateway.

Miinukset: The humidity in the the area is tough.. So even if the cleaning staff doing a great job you still feel the humidity in the room. The road to the hotel is a bit off of the "regular" streets and it's hidden behind a place that looks like a school (though isla is a really small and safe place so we didn't have trouble with this)

Miinukset: There was a sewer smell in the room throughout the stay.

Plussat: The staff were friendly and gave fantastic service. They really cared and took care of everything with zero fuss. The the location was perfect, the room was clean and comfortable, and the food was amazing. I'll be back here 100%

Miinukset: Honestly I can't fault Hotel La Joya! The only thing that could have been better was slightly stronger wifi in some places, but even that was fine 90% of the time

Miinukset: The hotel was very peaceful and removed from the busyness of the city. The staff went above and beyond to help with details of our trip! Great 20th anniversary trip!

Plussat: The location is great, a quiet, secluded area. The rooms are very comfortable. The staff are very polite and friendly. Check out is at a great time .

Miinukset: The staff were very friendly, however, considering the price I paid to stay here, they were not always as available as they could be. When I arrived, late at night, the reception was locked up. Breakfast is advertised as served to the room, however there were two mornings out of three where I had to chase staff for my breakfast. Rooms are to be cleaned daily but I had to find a member of staff and ask for my room to be cleaned. Service is advertised as being 24 hour, but when there is no member of staff around to help book a taxi into town (5 km away) for dinner, it leaves you feeling alittle stranded. If just one of these things had happened I wouldn't have taken any notice however things just kept happening.

Plussat: Excellent breakfast and location.

Miinukset: Kayaks never available.

Plussat: Beautiful views of the ocean, central location, a short cab ride to tons of attractions, an ice bar, swimming with dolphins, an ocean water park, the city with restaurants and shopping!! GREAT value for the price. The wait staff is MORE than accommodating, friendly, and made the stay even more of a great experience.

Miinukset: There was a per day surcharge for a 3rd person to stay in our room, which I didn't understand, but is their policy. It's rare that you'll get a hot shower and the water pressure is little to none in the shower as well.

Plussat: The breakfast was just right, and delivered! Great little beach. Staff was great!!

Miinukset: there's a lot of stairs pool gets hot

Plussat: The views and the food good

Miinukset: Reception poor, cleaning poor, old structures, no renewing. Price high for such a service (breakfast only continental). In Merida or Valladolid we found much better hotels for less money. It was like a hostel

Plussat: Healthy BREAKFAST WITH AN AMAZING VIEW!!

Miinukset: nothing.. all was excellent!!

Plussat: Everything just about. The location was perfect. This is not a Senorita hotel but a gracious Senora. So delightfully mexican. The rooms were clean, staff friendly and so helpful with tours and taxis.

Miinukset: Beds a little hard for my taste...but that’s just an opinion.

Plussat: The staff is incredible! Every single person who works here goes above and beyond to make sure your stay is comfortable. They have great tips for snorkeling, swimming with whale sharks and things to do in town.

Plussat: This a sweet little quiet hotel with wonderful accommodating staff, beautiful views, super clean, good food, cold purified water, easy access to taxis to explore the island. It’s away from the hubbub. We did the whale shark tour while here. Easy to do from this hotel.

Plussat: Great location, beautiful beach. Enormous rooms with kitchenette, and separate TV area. Would definitely recommend and stay again.

Miinukset: Check-in process took a long time (~45 minutes). We rented two rooms and the safe was broken in each. We told the front desk but no one came to fix the safes for our entire stay.

Plussat: It’s a great hotel for adults. Food is very good. Excellent service. Beautiful beach. I will recommend 100%

Plussat: Everything.Hotel staff work so hard to make your stay amazing. All friendly cant do enough for you. Rooms big clean . Food and food choices really good Beach and sea fabulous white sand lovely. Beach bar great . 3 places to eat but we never got board as hotel change menus around. Eat on beach special nights . Pool bar and cocktails fun!

Miinukset: North of island gets quite busy. Around sea terminal. Beach can get busy in late afternoon, but hotel has own zone. Never too crowded

Plussat: The location, facilities, and people.

Plussat: The staff was amazing and accommodating; specifically the pool bar and servers on the beach. Sergio @ the pool bar and Raul @ the beach club provided exceptional service!

Miinukset: The property is advertised as "adults only". This is my 7th stay at PA, and this year I was made aware that they sell day passes to the public; public with children. We booked here specifically, as a group, to not have screaming children, or to have kids running around us while we were trying to relax. Understandably, the beach is open to the public, but the area that is closed off to be guests only, should as well be child free period. Yes, day passes only have access to the beach area, but they are also afforded the ability to take up beach lounges with palapa sunbrellas, which I thought were for actual guests staying at the resort. I feel that if you're to advertise as an adults only resort, you should stick to your policies.

Plussat: Food and facilities

Plussat: From the moment we stepped foot on the resort we were met with champagne. The resort is beautiful and the staff was very friendly. For anyone planning a honeymoon I would highly recommend Privilege Aluxes. We will definitely be back again!

Miinukset: The entire week was relaxing and my wife were pleased with everything!

Plussat: Moved here after our original hotel freaked us out with its primitiveness, lol. LOVED PRIVILEGE! On the beach, beautiful pools, hot tub on our balcony, all inclusive and all for $200 a night! We will definitely be returning!

Plussat: Everything! Absolutely amazing. Our room was huge. Own beach club on the most beautiful beach.

Miinukset: Nothing!

Plussat: Clean, spacious, modern room

Miinukset: Whirlpool on balcony is really a jetted tub. Only one English language channel.

Plussat: The room was spacious with a spectacular view.

Plussat: Location was excellent, beach lovely, and the rooms very nice. The staff was very helpful and the service in the restaurant for our one breakfast we had there exceptional. I wish we could have stayed longer. We didn't opt for the all inclusive because there are so many options nearby, but I think if we were there for a few nights we would have. Everyone staying there was having a great time around the pool area and beach. It didn't look like there was every a challenge to get lounge chairs.

Plussat: The water was beautiful. I was in a bad mood due to theft wasted my money in Tulum and Playa del carmen our to the Seaweed at the present moment. The hotel staff was nice all inclusive is not my style nor the people. Food was terrible. But I found a cuban place in the middle of the island which made me happy.

Miinukset: Food.

Plussat: only great thing about this hotel is perfect location

Miinukset: staff, without TIP you are like a ghost to them, hotels looks like it isnt finished yet in some areas and room, chairs on the beach and sun umbrella aren't ready in the morning,F&B really poor quality of items

Plussat: The best part about Mia Reef was the location. It was very easy to get to from the Ferry and the beach was safe for children. The view is gorgeous despite of which room you're staying in.

Miinukset: Because Playa Norte is known to be the best beach, the beach was constantly shared by other snorkeling groups and party boats. Normally all inclusive places offer private beach and this place definitely wasn't.

Plussat: The property was great and the seafood delicious and the manager Maria was behind my expectations she made our trip marvelous and excellent in all accommodation. Thanks Maria for everything tomase our trip memorable.

Miinukset: A terrible smell in the water as the sewer in running through the water

Plussat: Service was top! Water amazing! Villa views!

Miinukset: Few behind the scene spaces need improvements

Plussat: The beach was amazing!

Miinukset: Rooms are pretty small. Food was not that good.

Plussat: The Location is great! The beach is beautiful and the staff is also very friendly. We enjoyed our holiday because of the good company and the great beach! The hotel was disappointing.

Miinukset: The hotel is very old. They were doing renovations during the day in the pool area every day we were there (which is small and the only pool at the hotel). The cement mixture was falling inside the pool, the workers were walking in the shallow area of the pool with clothes and the pool was not very clean. The rooms are very small, they had no balcony/terrace and no place to dry wet clothes. The beds were also not comfortable. Bathroom is very small also with no place to dry wet clothes. According to the hotel description in booking it says every room has ocean view which is not at all truth. We had the Deluxe double room and it was as described above. In the pictures you can see the hotel description and the view we had on all 4 rooms. Breakfast and lunch were ok, dinner was not very good. There is only one restaurant that changes menu every day apart from the buffet, not 4 different restaurants as described on the hotel webpage.

Plussat: The staff and location are amazing

Miinukset: Food is average at best. Accommodations are tired.

Plussat: Absolutely amazing resort on an amazing island! The service was outstanding and the staff friendly. I never felt pushed to tip them but they all worked so hard that they absolutely deserve a tip. I highly recommend going to isla Mujeres if interested in the Cancun area. Mia Reef is the best option for an all inclusive resort!

Miinukset: Nothing. We already want to make a trip back!

Plussat: Bed to small for a couple ,it was suppose to be 2 bed or a king and it was a full bed ,food same thing everyday and left over from cook out going to buffet .talked to manager about swapping room and never did ,he said next day we gonna have available and never happened .

Miinukset: Bed,food,

Plussat: Every buffet, (breakfast, lunch and dinner) was good. The resort was impeccably spotless. Views from any angle of the resort were breathtaking. Staff were the greatest! Attentive and just a great time!

Miinukset: There was not a thing on this resort that I disliked!

Plussat: Not much

Miinukset: We wrote in advance to the hotel we cant arrive on first night due to illness but they chargred us anyway for first night 500$ even we werent there. Besides, food is not good, rooms are wet from humidity, very bad wifi, not enough towels on room, private beach not private anyone can go there, way too expensive for what you get

Plussat: The first time we came to Luna de meil suits was two years ago for our honey moon. We fell in love with Luna de miel suite, We had room #2. the rooms are super spacious, the bed is big and comfortable, it's very private not too far from the center. The water pressure was great this time! It's very clean and the sight outside is gorgeous all in all a romantic spot for you and your significant other.

Miinukset: We stayed in room #1 There were ants in the bathroom, our tiny fridge wouldn't stay closed, the AC took hours to cool the room. Lastly, I was disappointed that at night - none of the beautiful light decorations or pool lights were on like the first time we came 2 years ago.

Plussat: The view was amazing!

Miinukset: There was some road noise.

Plussat: Great view from the room & patio good cleaning service

Miinukset: Kitchen not fully equipped - no device for cooking - only microwave. Streetnoise from bypassing cars

Plussat: Location and privacy for its location.

Miinukset: It is actually little noisy inside the room at night and in morning due to the proximity to the main road.

Plussat: Great view

Miinukset: Parking very small

Plussat: Stunning ocean view, clean and large rooms, sufficiënt towels, very good airco and WiFi

Miinukset: Tried to give us 1 family room in stead of 2 for the same price. Tried to double the price. Triied to use an inappropriate Exchange rate.

Plussat: Love the friendly staff who work hard keeping the rooms spotless and are very helpful. The view out your back door is beyond compare. Loved laying in the hammock watching the waves roll in and hunting sea glass on the rocky beach.

Miinukset: The beds could be a little softer or maybe a memory foam matress topper could do the trick. I don't like the safe being a key that is easily lost by falling off the key chain would rather it be a number lock program but at least they have a safe.

Plussat: Beautiful spot. Not a sandy beach but an amazing view of the Caribbean. Very quiet aside from the street noise out front, which we didn’t mind at all and actually enjoyed sitting out front in the evenings when we weren’t in town. Hilda was amazing and went above and beyond everyday.

Miinukset: Our only negative was the entertainment options. The WiFi was weak at best and the televisión was only basic cable. Obviously we aren’t visiting paradise to watch movies! However, after the sun goes down and after a day in town and on the beach, (or after a late night, recovering in the morning) it’d be nice to have a movie etc. as an option. If they just upped the WiFi quality and had Netflix or something that would be more than adequate.

Plussat: This hotel was in a great location. It was a very clean and large room. The view from your room is the best part! I highly recommend this hotel.

Plussat: Great location out back water view exactly like the pictures.. would definitely stay again. Beautiful sunrises and sound of the ocean.

Miinukset: The sound of Traffic out front but open the back door and the sound of waves takes that away. Parking for golf cart is limited.

Plussat: The location was perfect and the view from the back deck was stunning. We loved coffees on the back deck in the morning. Location made it easy to get anywhere. Room was clean and had everything we needed. We would stay again.

Miinukset: The noise from the street was a drawback and the deck had some loose boards that could use some fixing

Plussat: Location Staff really nice and helpful

Miinukset: Floors are very slippery when wet or sandy. Not great for young children. We had multiple falls which could have severe consequences.

Plussat: The hotel was very clean, air conditioner was cold and shower was hot. The hotel staff was very friendly and accommodating.

Plussat: Staff were very helpful and accommodating, with free beach towels (and chairs, if you wanted them!) and good local advice. Room was clean, comfortable and spacious. Great location, away from the main street but still easily walkable to the beach.

Miinukset: Was a little tricky to find, mainly as Casa Isleño is just across the road!

Plussat: Great staff, very friendly and helpful. The room is big and clean. Location is great. There are towels and beach chairs the hotel lets you take for free. Also free cofee and cookies in the morning.

Miinukset: Cold water pressure in the room was on and off. Wi-fi OK, but not amazing.

Plussat: amazing staff!! There are beach chairs that you could take for the beach along with beach towels free of charge. great trip the hotel is conveniently located very close to the ocean and grocery stores and liquor stores.

Plussat: Location and friendliness of staff.

Miinukset: Does not apply to this trip but once they take your payment, you won't get any back. I had emergency heart surgery the day we were to leave last year and lost the payment for the entire 14 days. We still went back.

Plussat: The staff is very friendly, the rooms are big and comfortable, the location is great, just a few minutes from playa norte beach and a minute away from the main street but in a quite location. The hotel lens you beach chairs and towels which is a great bonus

Plussat: Great staff, warn welcome.

Miinukset: Room view but i wasnt there to stay on the room

Plussat: The staff take good care of you.

Plussat: Super clean room and friendly staff. Nice position close to the center and the port but on a quiet street. Quiet air conditioning.

Miinukset: The shower was almost completely worthless: only 4 or 5 holes of the faucet were working so it took forever to take a shower. The bad was pretty small, a bit smaller than a queen. The wi-fi worked only 75% of the time.

Plussat: Laid-back, clean, great location in the Centro near Play Norte, cheap.

Miinukset: Staff seemed a bit disinterested, no water dispensers, wifi is slow and barely works at night.

Plussat: Great staff!!!

Miinukset: Nothing

Plussat: We began our Yucatan holiday with a two night stay at this boutique hotel. Guests can appreciate the quiet upper pool or join the action at the pool beside the restaurant. One evening the staff set up screens in the restaurant and beside the pool so guests could watch the final episode of Fame of Thrones. Musicians entertained guests afternoons and evenings at the bar by the water. The best meals we enjoyed in Mexico were here; excellent presentation, delicious flavours, freshly squeezed juice at breakfast, and exceptional service. Choosing to stay here proved to be an excellent decision as we avoided the sargassum that is plaguing the beaches all along the Mayan Riviera. We also noticed that we always had sun even when there were clouds on the mainland

Plussat: Beautiful location and hotel, warm and friendly staff. Everything was perfect! Thank you!

Plussat: Meals were very good. Hotel was quiet and relaxing. Room was nice and cool with nice views.

Miinukset: Not having a beach was disappointing but there was water access.

Plussat: It was magical. Everything was clean, staff was eager to make you feel like family, the location is private. So many fun things to do, the food was FABULOUS. The room was crisp and clean and BEAUTIFUL. The views were outstanding and that sunset..... Best one of in all my 67 years !. I can't wait to come back.

Plussat: Perfect in every way. The staff was vey sweet and helpful. Dido and Carlos were exceptionally kind and went out of their way to make our stay magical. They both deserve a raise! The views, design and folk art decor were beyond stunning. The food delicious. Pure Heaven.

Plussat: We stayed in the presidential suite and it was actually more like an amazing apartement. With a feeling of beeing a star you can take a swim in your one infinity pool with fantastic view over the ocean and then sun dry on the patio. In case you want to cook there is a fully equipped kitchen. The restaurant were you have the breakfast is just across the street and thats also the place to stay for sunbathing, snorkeling, kayaking and more. With a poolbar, great lunch and drinks you want miss a thing.

Miinukset: We hade pre ordered fruitplate on the arrival but that didnt work - not all of the staff did the best. To fulfill the luxury feeling the linens and towels should need an update.

Miinukset: The pictures in booking look less beautiful than the hotel in reality, you should make new ones

Plussat: There was no electricity for 2 days- this was out of the control of the hotel. The hotel had to close whilst we were there. However, the management did all they could to mitigate the problem, put us in a hotel next door and cancelled our bar/restaurant bill as compensation. Whilst it was a nuisance to us it was beyond their control and the management were excellent in how they handled it

Miinukset: This is a great hotel in a great location with an amazing beach. The only negative is that there were not many restaurants close by. But a 100 pesos taxi takes you into the town

Plussat: The staff was outstanding and was always ready to accommodate any request we had.

Plussat: Good location, in main street, near north beach, 200 m from fery.

Miinukset: We booked lux room for 2 adult and 1 child 10 yesrs. On booking write that room is 35m but room was 15 m. Very, very smal for 3 person. I writed booking and they ignore our problem. Its very anprofesional. We peyed for bigger room. After one night we ask people who work in hotel and they change our room in bigger. Bat no 35 m. Very big miss of booking com

Plussat: Breakfast was an added value. Location was excellent close to Playa Norte.

Miinukset: There's nothing I didn't like. This hotel satisfied all are needs.

Plussat: Great location with a short walk to beautiful playa norte Comfortable beds Quiet room Helpful and friendly staff Good breakfast

Miinukset: We liked everything!

Plussat: Super friendly staff. Cute balcony for people watching. Tasty breakfast included with stay.

Plussat: Overall I enjoyed my stay and would recommend staying there for a good price. Location - perfect Room - clean and good size Staff - average/good

Miinukset: Room - too hot! AC not working Wifi - very unstable

Plussat: The hotel is located centrally near shops and restaurants, and is a quick walk to both Playa Norte and Playa Centro. The room was meticulous, and had great decor with nice finishing touches. The receptionist (owner maybe?) Nina, was friendly and so helpful. They serve a small breakfast in the morning with coffee, cereals, breads and fresh fruit. I found the bed quite comfortable, the air conditioner to work really well, and was pleasantly surprised to see a mini hair dryer in the bathroom! They even have water available to guests, which I was very thankful for (a water dispenser at every level). I’ve stayed at a few properties on the island before, and this might just be my favorite when traveling solo (when with my 7 year old, I prefer a place with a pool because she doesn’t tolerate the sand at the beaches well). Would highly recommend Hotel Bucaneros!

Miinukset: There wasn’t anything I disliked about the property. Unless I just didn’t know how to use it, I couldn’t get the safe to work, and that was my only concern, but I did feel my belongings were safe there. I was surprised that the window to my bathroom was right on the stairwell, so I could hear people coming and going. But that was easily solved by closing the bathroom door!

Plussat: The man at the front desk was really kind, offering us assistance last minute, even after we'd checked out. We're thankful for the hospitable service!

Plussat: Great good value for money hotels in central location

Plussat: The hotel is pretty clean, the location is very good, close to a ton of restaurants and the playa Norte. The staff is nice and our room was ok.

Miinukset: There was construction during the day which was a little annoying sometimes, the breakfast is very limited and mostly consists of sweet food which is not my taste.

Plussat: Very good location, around five minutes walk to the best beach on island. Great restaurants nearby. Helpfull staff. Nice, large, clean room (nbr100) with fridge.

Miinukset: Poor breakfast.

Plussat: Great location, just hop of the ferry and walk down the road, the staff were excellent, so helpful and attentive. The rooms were large and everything worked well, hot water, aircon etc. There's a continental brekky served everyday day from 7.30 which is a little late but good to grab something small before going out and getting brunch. The beds were big and comfy and the rooms were clean. A fantastic place to stay to explore isla mujeres.

Miinukset: The crazy shower thing didn't work and needed a good clean but the normal shower worked.

Plussat: The staff was great, amazing location 5 minutes walk from the ferry

Plussat: Great sized rooms, the most comfortable beds and very clean with very efficient aircon! Perfect location, really close to Main Street and beaches as well as just down from the ferry terminal. Loved opening our curtains every morning and looking out to the bay. The staff were lovely and helped us book our snorkeling trip. Would highly recommend!

Plussat: This hotel is excellent. A great pool, and a fine breakfast (mainly coffee, some toast&cream but i liked it.) the room is big with a terrace, and the ac is working fantastic.

Miinukset: The wifi is slow

Plussat: Location was good. Staff great. Not on beach but close to ferry and downtown. Not fancy but definitely acceptable. Pool a bit disappointing.

Miinukset: Not in beach..pool area. Cash only!

Plussat: Everything

Miinukset: Pool closes early

Plussat: Location and comfort rooms good air conditioning

Miinukset: Elevators did not work and had to carry luggage up lots of steps Also breakfast was poor

Plussat: Overall, we had a lovely stay here. The hotel has a great location as it is easy to walk into the main town and to the beach. The rooms were spacious and clean. Also, breakfast was simple but good and had a lovely view. I would really recommend this hotel.

Plussat: Very good breakfast Staff is very friendly Central location

Plussat: The location is very convenient since it is a block away from the ferry terminal. The staff was very pleasant and helpful. The room was very clean. Nice view of the harbor with street-facing rooms. The air conditioning worked well.

Miinukset: The mattress was rock hard, and there was quite a bit of noise from the street - with scooters, taxis and golf carts whizzing by. The windows shut well to keep out a lot of noise, but it was still very audible, even above the din of the air conditioner.

Plussat: Staff, location and bed

Miinukset: A bit noisy so if you need them room for relax, mmm less suitable. There is a hostel behind with loud music sometimes.

Plussat: Never had to worry about things like hot water and bathroom facilities not working -

Plussat: Cold ac, hot water in shower,comfy bed,location

Miinukset: Advertised spa tub on balcony which was removed and the balcony was empty, not even repairs to the wall, or made into lounge area. Could be nice with plants and a hammock. Asked if the price can be discounted for this since it was not disclosed but the staff said it was already at discounted price. It was the reason of booking that room. The bathroom shower looked like damage from a shelf removed and the bottom edge looked dirty. The kitchen cabinets also looks damaged.

Plussat: Really lovely small hotel. Large rooms with air conditioning, WiFi in our room, fridge, microwave, comfortable beds, lovely balcony very clean. Coffee and cold water available all day. Just off the centre of town for all the restaurants and shops. 5 mins walk from the North Beach and 5 mins walk from where the ferry comes in. Highly recommended. Would definitely stay here again. Very pleased was perfect for our last few days.

Plussat: + Location + Size of the room

Miinukset: - The “so-called” breakfast actually is no breakfast at all (You’ll find a package of toast and marmelade lying on a table in the hallway). - If the staff of the next door golf cart rental leaves the garage door open, the whole hallway reeks of petrol and exhaust gas (Same hallway where you’ll find your “breakfast”). - There was mould on our bathroom ceiling and the bathroom interior was old and dirty (of course, we do not know how other rooms look like). - The walls are wafer-thin so that you can hear basically everything that goes on in the hallway.

Plussat: The housekeeping staff was very helpful and considerate when I was ill. The location is perfect a block from the beach and ferry central to all of playa Norte. We loved the spacious rooms and full size beds. Good price if you pay in Mexican pesos.

Miinukset: The shower leaked and there really is no breakfast just white bread and apples. Also problematic were the fumes from the golf rental company which is run out of the same establishment

Plussat: The hotel was in a great location.

Miinukset: Bed was comfy. Electrics turned off in half the apartment. In fact all electrics including the lighting fittings that were hanging out of the ceiling and wall were bad. Plug sockets worked when they fancied it. Shower pressure was 0 and I do mean 0. No WiFi on top floor. Breakfast included consisted of stale bread and a slower cooking toaster.

Plussat: Location, comfort

Plussat: Good location, 5 min walk from the ferry and very close to the beach

Miinukset: The bed was a little uncomfortable

Plussat: I liked the room, good size, had balcony, fridge, microwave, but there is no any dishes or glasses for that. Good shower, good water pression. Room looks renovated and good.

Miinukset: 1) When we arrived, at the reception were a lot of stuff from El Sol rentadora golf car. Two girls, very bad educated, making a lot of noise, screaming like crazy. I couldn’t even hear what receptionist was telling me! He didn’t say anything to girls, i left with horrible impression and was even thinking to cancel the hotel and go to another place. 2) Noise from somebody drilling during the day and a lot of noise from El Sol rent car stuff. 3) We were said breakfast is from 7am. We came 7:45am, no even bread. Just coffee, 4 small apples, jam and butter. No knifes, no bread, nothing! I asked receptionist to bring at least bread. Conclusion: rooms look renovated, so owner spent some money for it. Probably is worthy to spend a little bit more for stuff training and breakfast, so guests will not leave with bad impression as I did.

Plussat: Great location in the middle of town and restaurants

Miinukset: they say breakfast included, not true.

Plussat: View

Miinukset: I hated not being able to flush the toilet paper. They asked that we put used toilet paper in garbage can in bathroom.

Plussat: The overall size of the room was great for the price we paid. We booked on booking.com so got our room for a good price. The view was outstanding from the pool area. the grounds are well kept and the staff is very awesome.

Miinukset: The restaurant itself is very nice, great views and nice staff. but the quality of the food is not very good. It looks very good on the website, but was not very good in reality (we tried 3 times as did our friends). Being they are the only restaurant in the area, we had to get up and head to town everyday, we prefer to eat at our accommodations most days especially breakfast. I was surprised after reading reviews of the quality, but maybe they had a chef change, there was hardly anybody every in the restaurant during our stay. The other things is there is no loungers other than the blue beds and they are really nasty, particularly after a couple days of rain, so I would recommend they add to their services.

Plussat: Restaurant was excellent - menu and staff! Comfy king size bed. Nice pool and deck - great view!

Miinukset: Very windy - I know that is not their fault!

Plussat: Loved the rooms and the view of the ocean from the pool.

Miinukset: The disinfectant they use in the bedroom is way too strong for a room with no windows.

Plussat: Lovely ocean view and pool.

Plussat: Location, remoteness, pool. Restaurant and bar staff, although again leaderless. Their idea of decor are fire extinguishers! Restaurant needs help - ambiance, or it will go under and locals will lose their jobs.

Miinukset: Bright lights shining into room during the night due to outside lights and sheer curtains. Photos are old and not representative of the quality of accommodations, as many others have said. Spa-like touches are non-existent and cleaning staff is leaderless. Spend working hours sitting and eating. Can't perform basic services, eg, left a nearly empty lotion bottle for my new check-in. Upon my consulting on-site mgmt because owners are not reachable, empty bottle sat in the middle of housekeeper's folding table while they both ate and talked while Sitting On Stools!! Lack of leadership and management.

Plussat: The location, away from the town (taxis are fixed at only 50 pesos each way) was so tranquil, we loved being by the ocean and the pool was great. The bed was huge and very comfortable. The restaurant is also lovely. We would definitely stay here again, such good value for money.

Miinukset: We stayed in a basic room (Contemplation) and the first thing we noticed was noise from the generator, which was right outside our window. However, we slept very well and hardly noticed it again. The sounds of the waves were more prominent and very relaxing. I only mention it because I've read a few reviews where people complain about the view/noise - don't let that put you off booking this lovely hotel, it's unfair to expect so much from such a reasonably priced room.

Plussat: We love the fact that it had a pool. And outdoor tanning beds picnic tables all over the grounds for sitting and relaxing. It has a restaurant and a bar Up on the Roof. And the beds were so comfortable the pillows were the most comfortable pillows I of ever had the pleasure of sleeping with. I wish I knew what kind of pillows those were

Miinukset: Everything was just fine. The restaurant was a little pricey for what you got. But you don't have to go anywhere if you don't want to it's all there

Plussat: Cute rooms and had everything we needed for a quick two night stay. Really friendly staff who were very helpful whenever we had questions about the island and things to do.

Miinukset: Nothing

Miinukset: Stained towels and sheets No view from room - only directly into a stairwell Window could not close Not a hotel where you could just hang out and chill - only used for sleeping. We left one day early

Plussat: Everything was Nice about the place and location.

Miinukset: The wifi in the room were really bad, we had to step outside to get connection. The people in the reception tried to help with different things, but never really gave us anything since they could not speak english..

Plussat: Great swimming pool. It hot there.

Miinukset: 3 pm check in

Plussat: The a/c worked well - along with the ceiling fan, it kept the room comfortable. I was pleasantly surprised to discover that there was a small refrigerator in the room. The pool was small but perfect for cooling off in the afternoon. The location was very convenient- not far from the ferry & central to everything.

Miinukset: Breakfast was very basic, didn't have breakfast there any of the mornings, just went to cafes close by! Apart from that it's great location and value for money

Plussat: Continental breakfast. Location!!! Just by the dock.

Miinukset: The staff didn't know english. Double bad is too small for two people. No hot water in the shower.

Plussat: Staff was very friendly and the room was relatively big with a lot of amenities. Good location (close to everything but not in a busy street). Hotel is nicely decorated with lights in the trees, etc. We also met lovely people from Canada who are now locals.

Miinukset: The funny thing is, I read some reviews about this hotel and someone said as a negative comment: ‘the pillows are too big’. I laughed and asked myself: ‘how can pillows be too big?’. But they really are ‘too big’. They are stuffed so much that they are really hard. My boyfriend and I both woke up with a sore neck (because of the pillows) and a sore back (because of the hard/ small bed). Because of all the lightning in the room and the noise of other hotel guests we woke up at 7am and couldn’t sleep anymore. We were really tired of staying the night there. Also, be aware that the bathroom door doesn’t close because it is blocked by the bed so you don’t have any privacy. Besides, when we arrived there was a utility guy scraping off paint right above the swimming pool. The whole pool turned white of the paint falling in. They partly cleaned it but you could still see al the paint on the bottom of the swimming pool. Imagine swimming in that... we didn’t. We also felt like the hotel hasn’t been cleaned well in a very long time... there was dust everywhere, sand from previous guests, layers of black in our kitchen cups etc. I wouldn’t stay here again.

Plussat: Perfect location, nice and helpful staff (although only one of them speaks English), clean and refreshing pool (if it works), breakfast was basic but okay. Also the garden is nicely decorated and from the rooftop you have a great view of the island.

Miinukset: Unfortunately, we had a major problem with our room: in the bathroom, the water was dropping down from the ceiling so that we couldn't even brush our teeth without getting wet from above (we guess they had a burst pipe). When we informed the staff about this, they immediately cooperated and booked us another room in another hotel for the same price, because they were full. And on top of that, we were still allowed to use their pool and have breakfast at their place, which was great :) Speaking of the pool... they also had a problem with that: on 3 out of 4 days it was closed because the filter didn't work. Other than that the hotel was very nice, I guess we just had bad luck...

Plussat: The receptionist was very friendly and promptly rectified all the issues for our second night, including new towels/linens and installing a shower curtain and new shower head.

Miinukset: On our first night, the shower head wasn't working, the shower curtain was missing, and the towels and linens were frayed or stained.

Plussat: The big bed and location

Miinukset: The bathroom was very old fashioned but clean so not a big issue.

Plussat: —-

Miinukset: First of all, they charge your card 50% of the amount before you even get there. But ok. We checked in at 10pm, and all we wanted was to take a shower. There was no hot water. The receptionist who doesn’t speak english kept saying “wait 5 for minutes”. We waited almost an hour, and then he said never mind, wait for tomorrow. We went to sleep smelly and disappointed. The next morning, the manager told us that they need to move us to a different room for 1 night to fix the problem, and then a day after we need to return to our old room. We asked if we can stay in our new room for the rest of our stay and they said no, because its slightly bigger. The next morning, we packed our things and went to the reception to get a new key. The manager refused to give us one before we pay the other 50%. So we payed & went to see the room, which was 2 separate beds. We payed for 1 king bed. We asked for our money back for the rest of the nights so we can go to another hotel, and the manager gave us the second 50% but not the first one. Not before she said: “you israelis are problematic. Everyone is always fine except your people. “ SO DONT STAY IN THIS HOTEL.

Plussat: Very clean and comfortable. Helpful and friendly staff. Golf carts available to rent.

Miinukset: No restaurant, although very helpful regarding having food delivered.

Plussat: It is a very well looked after property. The staff was amazing and it was very quiet a great place to relax.

Miinukset: The location, you really do need to rent a golf cart to get around

Miinukset: Sheets were like sandpaper. Bottom sheet wasn’t even a fitted sheet. Lighting was all bright. Front staff tried to charge 20 pesos for a half liter bottle of water; water is usually provided by hotels for free. Beer was flat and skunk. Hot tub was broken. Location sucked, off dirt roads in jungle area, no nearby beaches. “Continental” breakfast is toast, fruit, and Sunny D.

Plussat: Air conditioning would freeze you out if you wanted it cold!

Plussat: The property is on the south point in Isla mujeres. Rooms are good size with a balcony, quiet and clean

Plussat: AMENITIES. BUGGY AVAILABLE ON SITE.. HELPFUL STAFF. BEACH CLUBS NEARBY. NOT FAR FROM TOWNCENTRE. BAR/ RESTAURANTS, HISTORICAL RUINS NEARBY. ALL IN ALL GREAT SMALL AND FRIENDLY HOTEL GREAT VALUE FOR MONEY! STAYED AN EXTRA NIGHT! DEFINITELY GO BACK!

Miinukset: SOME CUTLERY AND USE OF A LITTLE TABLE ON THE LARGE BALCONY. LITTLE MORE VARIETY AT BREAKFAST OTHER THAN JUST FRUIT AND TOAST, WHICH WAS OK, NOTHING WRONG WITH IT BUT MAYBE 1 OR 2 ALTERNATIVES WOULD BE GOOD.

Plussat: Suites were very spacious; Good linens and cold a/c. Good pool area though would have been more inviting if the pool water features were on; we were the only guests but still don’t like feeling we’re not getting the whole treatment. Continental breakfast average; good coffee and fruit but simple toast, and no eggs, even hard boiled ones. We liked the quiet but that’s because it’s at the far end of the island.

Miinukset: Villas Coco is a long way from the town action. If you don’t rent a golf cart or scooter, you spend a long time in taxis. $5.50 ride each way. Access to see the ocean 400 yards away but no access to the rocky escarpment and the little bit of sand. It felt pretty isolated; no restaurant.

Plussat: Jacuzzi

Miinukset: Aamiainen.Esim. Teetä ei tarjolla.

Plussat: Peaceful

Miinukset: Needed to be able to make it to the store for basics.

Plussat: It was clean and beautifully put together! The gardens were well tended!

Plussat: The property is kept very clean and in very good condition. It is a very quiet location within walking distance to several excellent restaurants and Punta Sur.

Miinukset: Nothing.

Plussat: Beds were comfortable and loved the location.

Miinukset: Breakfast could have had more choices, but it was what I expected after reading reviews. Plenty of breakfast options nearby.

Plussat: Private Beach, nice clean rooms, friendly staff. Close to town, great economy dining. At these prices, I will extend my next trip

Miinukset: Need carpets for floor.

Plussat: Location on Caribbean ocean and accessible to both North shore and Centro

Miinukset: Pool was constant mess. Owners 4 kids dominated the pool our last two days. Our room was beat location on ground floor by pool. Forget enjoying any peace by pool listening to ocean or resting in your room. Constant squealing and yelling a good 8 hours each day and even into the night. There were other kids there but they were well behaved and their parents were around. These kids were unchecked and eating beef sticks in the pool...not their fault because they are just kids. They would play in sand and keep jumping back in instead of rinsing off. Pool was cloudy, heavy sand and pool toys broken into a hundred pieces—even after we asked to have it cleaned they waited till next day to do anything. I knew the WiFi was poor and the breakfast skimpy but this place, albeit great location, cannot be and should not EVER bill itself as a 4-star resort. No way. Many chairs were broken and bar was being repaired (construction) during the week. Workers On the bar blared music one morning for several hours and ran people from the pool as well. Our 25th anniversary and it was anything but paradise. We are leaving and staying down the Malecon our last few nights. Quieter with pool, cleaner and almost half the cost. Ownership needs to get their act together. This place should be a 10 of 10 and not the 7.8 of 10 it is rated and deserves. I’d give it a 5/6 this week and not worth the good money we spent. Sorry for negativity but others should know and be aware.

Plussat: Everything!

Miinukset: Other guests were too noisy; wish it was an adult only hotel.

Plussat: Location, friendly staff, beautiful and comfortable room.

Miinukset: AC took a while to catch up with the heat and humidity, leaving a musty smell until it caught up.

Plussat: Huippupaikalla meren rannalla

Miinukset: Hotellin edessä ei voinut uida mutta hyvä ja rauhallinen ranta ei ollut kaukana

Plussat: A piece of heaven. Sounds of the ocean, Full moon reflection on the ocean. Turtle nesting at night. Your staff are always just wonderful so kind and gracious. Morning breakfast is a joy fresh fruit of the island. Coffee is enjoyable. The pool is always a favorite overlooking media Luna it is magical. My happy spot. Until we meet again

Miinukset: The pool was cloudy the bottom unable to see. There were many people w sunscreen and soap from their cloths hair etc. so I understand.

Plussat: Great location, super easy checkin, and we loved the pool area.

Miinukset: What kind of “4 star hotel” doesn’t have any WiFi in their basic rooms? They said it’s only in the lobby this was not disclosed anywhere on the Ad. Also, the room they gave us was “brand new” but had really long cracks in the ceiling. They need tons of work to do. If I would’ve known this was our room. I would’ve gotten an Airbnb for $30-$40 for the night, that would’ve brought all of this plus more. Waste of time and money to not get any of the basic amenities at a 4 star hotel.

Plussat: Location and sea view

Miinukset: Hotel, breakfast, staff, rooms

Plussat: Very private but convenient to downtown and to beaches! Relaxing to the max. Highly recommend.

Miinukset: Breakfast alittle slight.

Plussat: Location was great. Best on the island for minimal crowds. Beach not swimmable but 5 min walking from swimmable water. Pool was good, bit deep in the middle. Beds and pillows super comfy, shower pressure great, WiFi semi accessible but was decent. View amazing!!! Sunrise view.

Miinukset: Staff could have been a bit more friendly and service was slow but by no means rude.

Plussat: Same as our last visit to Isla Mujeres: extremely clean and an absolutely perfect location right in Centro. Only downside this trip is there is a new rooftop bar across the way that disrupted our early nights, but only marginally. Our hostess and her children were charming and helpful. This is not a luxury hotel by any means but it is certainly well worth checking out if a traveler wants to spend money on food and activities and save on a room. We didn't have A/C in our room but the fan made the heat bearable when we were actually even in the room. We were rarely there as our focus was on lounging on the beach, enjoying the amazing food offered at a variety of restaurants and seeing the island via golf cart. Safe, clean, affordable! We recommend this hotel as a thrifty choice!

Plussat: Unbeatable location in centro minutes from everything, clean, comfortable bed, safe premises with a lockbox, and a piping hot and great pressure shower. The staff were a pleasure. I paid $25 US a night in low season. This is my new go-to spot on the island.