Rodos Palace Hotel

The room was close to a lovely pool! Our booked room was spacious light and modern. The room we were offered was not.

Wow where to start! There isn't much to say about the staff as they were generally unhelpful and rude. Everything seemed to be an inconvienience! After 4.5 hours in the hotel lobby and threatening to unpack my bags in the foyer I was offered a downgrade on the room I payed for (6 weeks earlier) at no extra charge. This was after ringing to confirm our arrival time the day before... Actually we were the lucky one's as I was very pushy and managed acquire a room. Other guests were turned away as the hotel had overbooked for the conference we were attending.. By 6pm there were 30 weary travellers waiting for rooms most were turned away to fend for themselves at their own expense! Professional! 1000 doctors attended no-one will return!

The only good thing about the hotel is it's locaiion

I ordered excecutive room thrugu booking.com half a year ago and in the hotel we didn't get the room we ordered.No effort was made by hotel staff and insted of upgrading us we got downgraded room.

The pools

Brecfast / Cleaning of the rooms / New towels because there were very old

The Hotel Blurb indicated that the hotel offered sauna and fitness center, but upon arrival we discovered that there was a charge for these facilities which are not usually charged at other 5star hotels