Metropole Swiss Quality Hotel

There was a damp smell in the room and all the floors. The mattress and lamp shade was stained as well as the carpets. There was no kettle, we had to pay a 40 chf deposit to get one! No iron supplied either and have to go to the 3rd floor ironing room to use the one iron!!! The cot we used had own marks all over. I would say it was a poor 3 star at best.

Hygiene was terrible Poor facilities Expensive for what it was

Location

4star hotel didn’t give any service without money even water heater for kids feeding

Location only

Every thing else (old)

staff and location

The only thing good about this hotel was its staff and location. Hotel needs major refurbishment as rooms and lobbies are super old and need major work. Rooms are not nice at all. Breakfast was a major disapointment. Parking is another challenge if the regular parking is full. Location works well as the hotel is in central to everything. All in all we were disappointed with the facilities at hotel.