Ateena hotellia

Miinukset: Great hotel, beat choise!

Plussat: All the staff exceeded my expectations as I proposed to my partner. Congratulations to all, guys and thank you for everything! 5 stars all the way.

Plussat: The Hotel is placed in the main square of Athens (Syntagma), in front of the parliament and 3 minutes walking distance from the shopping area and from the historical part of the town. Within 15 minutes walking there is the Stadium Panathinaiko as well athe Acropolis, Agora and museums. The Hotel is located within an historical building, with three restaurants, including one on the 8th (top) floor with a spectacular view on the Parthenon and Acropolis. The Spa as well as the internal, heated swimming pool is very nice, also coupled with an efficient beauty saloon. Breakfast is served on the restaurant on 8th floor, and offers a wide variety of traditional or continental breakfast with the possibility to have more elaborated choices. The rooms (we had a room on the 5th floor, also named as Butler floor) which was a suite, equipped with two TVs, a large Queen bed and a very large bathroom, with Shower and bath. The service is always punctual. A note of merit to the concierge who helped us with many request, always providing an excellent service and suggestions

Miinukset: Nothing, everything was as expected.

Plussat: Room is well appointed and very comedienne. Staff is friendly and helpful. A beautiful well decorated old hotel with modern conveniences.

Miinukset: Service in restaurants was a little sporatic. Water pressure in shower a little weak. No check out on TV, and in person checkout was slow.

Plussat: I like allmost evrything

Miinukset: The restaurants had not to good food

Plussat: Loved the elegance of the hotel, service and roof top dining.

Miinukset: Nothing, just perfect!

Plussat: Very pleasant and knowledgeable concierge

Miinukset: We didn't like the room first provided but after complaining received smaller but with much better view. Why not to provide the better room initially?

Plussat: Location was perfect-right in the middle of a great safe area to be in. It was convenient to good restaurants and the historical sights in Athens. Wonderful place to stay. It was a real treat for us.

Miinukset: There wasn't anything I didn't like. I was pleased with staff, location, and room. Restaurant on top was beautiful with excellent service. We went up to rooftop for cocktails, and there was an amazing view.

Plussat: Location and top notch property

Plussat: Great location, helpful staff, excellent dining options. The rooftop restaurant has a wonderful view of the acropolis!

Plussat: The hotel has an amazing restaurant with great food, and a view of the Acropolis. It is also well situated, and isn't too far from many tourists sites or the airport. The food was amazing too!

Miinukset: The hotel doesn't have a fitness centre and you need to use the one next door. It's quite uncomfortable, especially for late night workout sessions.

Plussat: Location is excellent - close to many tourist attractions and shops.

Miinukset: Value for money....no. there are hotels that are about as good in better locations for half the cost.

Miinukset: small poorly designed bathroom

Plussat: The rooms were amazing!!!

Plussat: Wonderful hotel in Athens close to the Plaka and downtown

Plussat: Excellent location, with a superb view to the Acropolis from the top floor restaurant! Personel was very helpful, friendly and professional.

Plussat: Central location, amazing staff, amazing facilities Breakfast delicious with everything imaginable The view of the parthenon from the roof top restaurant is amazing Highly recommend this hotel when visiting Athens

Miinukset: Nothing to criticize

Plussat: New and feels cutting edge. Good location right in the heart of everything. A/C in the rooms works well on hot summer days.

Miinukset: The way in which the hotel is new and cutting edge feels like it was put together very quickly, and in a few years time won't be that nice. Showers seem to leak water all over the bathroom. Service at the restaurant/bar on the rooftop is mediocre.

Plussat: Sijainti erinomainen ja henkilökunta erittäin ystävällistä ja ammattitaitosta.

Miinukset: Sänky liian kova. Aamiainen olis saanut olla hotellin tasoon nähden parempi. Omeletti ei vakuuttanut, hassua että joutui tilaamaan pöydästä ja viipyi kauan.

Plussat: Kattoterassilta hienot näköalat Akropolikselle.

Plussat: Amazing location. Very professional staff. Beautiful hotel, amazing rooftop view, great spa facilities, luxurious rooms/bathrooms (and spacious), clean

Miinukset: The rooftop restaurant is terrible! The view is incredible. The food there is as bad as it gets. Take in the view during the free breakfast; the meals they serve there at all other times is not worth paying for (it is disgusting, masquerading as "haute cuisine" The spa is nice but lacks any written guidelines to ensure guest tranquility. Letting children use the spa and having no rules relating to that can ruin the experience for other guests. Kids shouldn't be in the hot tub/heated pool area unsupervised. Nor should they be learning how to swim or doing water tricks. It's supposed to be peaceful. Children shouldn't ruin experience for other guests. We couldn't use sauna or steam room because it was overrun with young kids. I have no problem with children but the lack of any rules or restrictions as it pertains to the spa is really problematic at Electra Metropolis. as a result my enjoyment of facilities was extremely limited.

Plussat: Breakfast was very good. The Spa massages was very good. Location is very central. The staff were very helpful and friendly.

Plussat: Hieno hotelli hyvällä paikalla, näkymät suoraan Akropolikseen

Plussat: The hotel is in the superb and the classy part of the city. All around are full with nice cafes and restaurants. Easy walking distance to all main locations of the city. 5 minutes walking distance to Metro station. The room we stayed was very clean, large, and had a modern design. Staff are very polite and helpful. Breakfast was very good.

Miinukset: The hotel is different. On street level you enter a shop selling mattresses, pillows Not easy to recognize that it s a hotel entrance. Then you go down one floor to find a reception desk. The hotel doesn't have a lobby, which I didn't like. The breakfast area is also in the same floor with reception, that is floor -1 and is small and tight and a bit dark. I would much prefer to have that excellent breakfast in the roof (airy and bright), instead of basement. Our room was big, with high ceilings, with modern design, but somehow not so handy. Our bathroom was dark too.

Plussat: Monipuolinen aamiainen, kreikkalaisia herkkuja myös!

Plussat: Excellent staff and facilities. The beds in the rooms are an extra bonus.

Plussat: Breakfast was one of the best I had in hotels. The variety was just amazing. The staff was great as well. I enjoyed my stay there.

Miinukset: Although I did not spend much time in my room, I missed a daylight. It is a pity they change you the towels even if you don't place them in the special basket for dirty towels.

Plussat: Incredibly comfortable, amazing breakfast, location and staff.

Miinukset: nothing!

Plussat: Very clean. Well designed. Great location. Loved their breakfast!

Miinukset: Small window in the room

Plussat: Nice location, close to tube station but would find another property due to the below.

Miinukset: I stayed at this property in October 2019 for 7 nights and I would advise anyone looking to book this property to strongly avoid. We checked in as 4 adults and 2 children aged 5 and 7 around 5pm on the 20th October. We went straight out to dinner that evening after a long flight, and then back to the hotel at 9pm and straight to bed. The following morning, the maid came to clean the room; she went straight to the bathroom and immediately accused us of making extensive damage to the bathroom door. This wasn’t simple damage; the whole of the bathroom framing had come off. I made it very clear we had just checked in, and this damage was already there; I asked them to check all the bins so they could see what we hadn’t disposed of any bathroom framing given we literally checked in. During the course of the week, the Manager kept on accusing us despite us being clear it wasn’t us and the staff became incredibly rude and aggressive to the point where my parents became scared to stay alone in the hotel room (70 years plus). There was only one decent reception man who told us he believed we didn’t make the damage and that it was already there. Their accusations ruined our holiday as they said they would charge us 500 euros. We were then told that the matter was closed, that they do not hold our bank details on file and no further charges would be made. We returned home, and they had charged us £85 for this damage. I contacted them to ask them why they charged us and they are refusing to reply. I have complained via booking.com and also my bank who are treating this as fraud and have subsequently cancelled my bank card. This is very time consuming and stressful, and not what you want after a holiday. I would strongly avoid this hotel, and if you decide to still book, ensure at the time of checking in, you go around with the reception staff and take pictures of each and every room so you cannot be accused of causing damage you did not make. The service at this hotel is

Plussat: Good size apartment for family

Miinukset: Male front of house seemed a little distant and unhelpful. Female front of house was lovely and answered any questions. Didn’t want to ask the male as felt as though we were bothering him. Gym is small and pool has a good view.

Plussat: Uima-allas sekä isot parvekkeet olivat hyvät.Metroasema lähellä.

Miinukset: Hotellin läheisyydessä slummialueita.

Plussat: Huone oli hyvin siisti ja siivooja kävi joka päivä. Oli sekä ilmastointi että lämmitys, joten ei haitannut, vaikka syksyisesti lämpötila ulkona oli päivällä korkealla ja yöllä alhaalla.

Miinukset: Pyykinkuivaustelinettä ei ollut, vaikka oli pyykkikone. Muuten varustelu oli sellainen kuin pitikin.

Plussat: Spacy and well-equipped place.

Miinukset: More coffee capsules should be provided.

Plussat: The room was large and modern There was two large room It was clean when we enter the room

Miinukset: We had few problem in the hotel First of all few day’s before we arrive I got an email that I didn’t book the breakfast So I have order it but the hotel doesn’t have a kitchen and he is order it in I was not told and didn’t use this service but the hotel didn’t refund me on it Second thing was the parking the slop is very high and we needed the hotel support to take the car out of the parking The last issue that we had in the hotel was there was cleaning the room every day they just order the beds We need to ask to replace the towels

Plussat: Comfortable and helpful staff

Miinukset: The location and the daily cleaning

Plussat: location is perfect, the view is fabulous, especially at the top of the building and in the poor. the staff is really friendly and helpful. They take a really good care of you.

Miinukset: the bath room is a bit smaller, and the bath is not designed good, i mean the water position when you take shower can be easily changed.

Plussat: Rauhallinen. Todella hieno kattoterassi, jossa oli uima-allas ja näkymä akropolikselle:)

Miinukset: 12 adults, 8 blankets. Unacceptable and very unprofessional

Plussat: The staff was very nice. The room is well equipped.

Miinukset: The room was infront of the hotel front desk so it was very noisy.

Miinukset: Location - on the shady side.

Plussat: clean, nice personel, comfortable, sunny, big rooms

Miinukset: the electrycity was broken down on 2d day and we move downsears with not good wiew

Plussat: Pleasant staff, who has meet us with warm. Location is perfect, at rooftop nice view to the Acropolis. Also in the neighborhood there are a lot of spots to visits. Restaurants, bars, cafes, souvenir shops - everything is here.

Plussat: People at the hotel

Plussat: Nice stylish hotel almost like a B&B near the Acropolis. Rooms were big and the location is great for checking out the city.

Plussat: Everything was perfect. The breakfasts on the attic with a wonderful view. A lot of shop and restaurants just a few steps outside. The bed was very comfortable, and everything was very clean. The perfect stay for 3 days visit in Athens

Miinukset: The bathroom in the single room it was very small, especially the sink but non a big deal.

Plussat: The location

Miinukset: The tv posting, I wanted to watch it from my bed.

Plussat: The decoration and the fact that the room was warm all the time. Also the staff was really helpful. The location is excellent!

Miinukset: The breakfast buffet wasn't ideal... BUT the hotel offered us to choose from an egg menu that they were cooked right at that moment and they were absolutely delicious!

Plussat: The atmosphere is so nice. The feeling is you are at home. The staff were super helpful, smiling and polite.

Miinukset: Nothing

Plussat: Location, interesting building, view from breakfast room, friendly staff.

Miinukset: wifi rather slow; interior design; infrastructure investment

Plussat: Very friendly staff. Amazing views from the 8th floor restaurant. Close to all the sites and the train station.

Miinukset: There is a one way road in front of the property that is very narrow and traffic moves very slow. Take the train, not a cab to the airport on the weekends.

Plussat: Hotelli oli erittäin siisti ja sijainti todella hyvä. Palvelut toimivat ja hotellin kylpyläosasto oli erittäin korkeatasoinen ja henkilökunta siellä erittäin ystävällistä ja hierojat todella ammattitaitoisia.

Miinukset: Aamupalan taso ei aivan vastannut odotuksia.

Plussat: Everything else...

Miinukset: I requested in advance down pillows, that I needed because of my neck condition, and surprisingly (as a five stars hotel...) They did not have any...

Plussat: Kaunis perinteinen hotelli. Erinomainen palvelu. Ulkona uima-allas, hieno näkymä Acropolikselle! Sisällä hyvä lämmin uima-allas. Lasten kanssa lämmitetty sisäallas myös kiva, mutta vähän harmillista kun piti olla niin hiljaa lapsen kanssa (hyssytellä): vieressä oli hyvinvointihoitoja. Ulko-altaalla sai vähän "iloitakin" vesileikeistä. Upea sijainti: tärkeimmät nähtävyydet kilometrin säteellä joka oli hyvä: 7-vuotiaan kanssa jaksoi kävellä joka paikkaan.

Plussat: The hotel was advised by my Greek colleagues in NL. The hotel is situated in the area Plaka in the city centre of Athens. Walking distance from all the beautiful and historic highlights. The hotel rooms are clean and comfortable with excellent beds. Compliments for the professional and very friendly people of the hotel. Very supportive and helpful. The roof bar gives and excellent view on the Acropolis and the centre of Athens. Breakfast and closing the day in this room was amazing. We had a great time!

Plussat: Hotellin sijainti oli erinomainen, kaikki kävelyetäisyydelllä. Hyvä aamupala ja erittäin siisti ja hyvätasoinen hotelli.

Plussat: The hotel location is perfect Walking distance from the main shopping street Restaurants and coffee shops Breakfast was great

Plussat: Olimme erittäin tyytyväisiä koko hotelliin ja palveluun. Erittäin siisti, hyvät huoneet, erinomainen sijainti, hyvä aamiainen ja ravintola. Spa hoidot ja palvelut olivat myös erinomaisia. Periaatteessa ei mitään huonoa sanottavaa koko hotellista.

Plussat: Aamiainen oli erinomainen, respassa palvelu toimi loistavasti. Henkilökunta oli hyvin palvelu alttiita.

Miinukset: Standard huoneessa tosi vähän säilytystilaa vaatteille. Käytävältä ja naapurihuoneesta äänet kuuluivat liian herkästi 5 tähden hotelliksi.

Plussat: Great location lovely rooms friendly staff

Miinukset: Everything was perfect

Plussat: Luxurious hotel but very elegant in the heart of Athens. Amazing view to Acropolis from roof.

Miinukset: -

Plussat: The rest was ok

Miinukset: I requested a quite floor but my floor was a noisey speically the frist night. I complained to the recpition and i was told YOU GO YOURSELF TO ASK THEM TO BE QUITE !!!!!!!!!!! So I did not likr his reply at all.

Plussat: The location is perfect. Very convenient. You can go to Kolonaki, or Pagkrati to all the nice bars and restaurants, without the need to take a car or taxi.

Miinukset: The room was not so big, and my personal opinion is that could be better in terms of decoration. There was also a fried food smell from the nearby restaurants, it was not possible to sit outside in the balcony.

Plussat: Spectacular Views of the Acropolis from my room and the Rooftop Bar/Restaurant. Great Olympic Sized Pool, exceptional Gym and Spa. The Executive Level Rooms were well worth it, with the included access to the Exec Lounge and dedicated Desk.

Plussat: Spacious room

Miinukset: Constantly struggling to connect to wi-fi

Miinukset: Food service terrible

Plussat: Delightful and helpful staff. Beautiful room with acropolis view. Large marble bathroom.

Plussat: Centrally located in large rooms

Miinukset: No everything was great

Plussat: Pool and food! Food was exceptional

Miinukset: One room had an ant infestTion but they switched me to a better too straight away.

Plussat: Hyvä allas!

Miinukset: Täysin ylihintainen aamiainen. Koko kahden viikon matkamme kallein ruoka / hlö, eikä muuten syöty huonosti

Plussat: Good facilities

Miinukset: Cost

Plussat: Comfortable bed, rooftop restaurant and bar

Miinukset: Food was expensive at rooftop restaurant but well worth it - the same cannot be said for breakfast - €35/head is astronomical for a buffet breakfast that was average.

Plussat: Spacious room with balcony and Akropolis monument view. On the one of top floors there is restaurant and bar with terrace also with view on Akropolis. Room and hotel at all was clean. Staff was kind and willing to help with any request. Hotel is loacated just few MRT stops from ancient and nowadays centre as well so getting there by a walk and back to the hotel in not a long distance.

Miinukset: Hotel staff tried to walk into my room at the end of my stay first through the main door and then through an adjoining room door. My room was never called and they never asked if I was still in the room. All of this occurred while I was trying to shower.

Plussat: very handy for the sites, close to airport bus & metro breakfast was good

Miinukset: The carpets in the hallways were stained, as was the room plus the curtains were marked,

Plussat: The service of the stuff.

Plussat: Erinomainen, monipuolinen aamiainen. Hotellin sijainti todella hyvä. Huoneeni oli sisäpihalle, joten liikenteen melua ei kuulunut lainkaan.

Plussat: - great location: next to Syntagma square, all the main tourist places are within walking distance - great breakfast: very good variety of savoury and sweet dishes, - Nice, large, clean and comfortable room: room and hotel are well maintained

Miinukset: - we booked a double room and added "double bed" in our request, but for some reason, it was not communicated to the hotel (too many intermediary agents?) - so we were given twin room. The hotel was full and couldn't change our room. Make sure to email the hotel directly after booking!

Plussat: Good Location near the shopping area

Miinukset: Air-condition is not working due to a little cold outside, I can understand that we have to open the window to let the cold come inside but a lot of noise, some mosquito or small insect come inside also that I can't sleep too much.

Plussat: Very nice staf!!! Cleaning my room every day great breakfast. Very close to the city center next to the sintagma square

Plussat: Tosi hyvä aamiaisbuffet. Siistit huoneet ja hyvä ilmastointi.

Miinukset: Tieltä kantautui huoneisiin liikenteen melua, vaikka ikkunoissa ja parvekkeen ovessa olikin äänieristys.

Plussat: Aamiainen on erinomainen! Sijainti parlamenttitalon lähellä, bussi lentokentälle lähti nurkan takaa. Henkilökunta pääosin hyvinkin ystävällistä. Siisti!

Plussat: The location was excellent, walking distance from most sights and with good view of the parliament building from our rooms and the acropolis from the rooftop terrace. The staff were very helpful, especially the barman working over Christmas, and the receptionist who checked us in on arrival. The hotel was very cosy, quiet and relaxed.

Miinukset: No negative comments - we loved it and plan to come back again!

Plussat: Hyvä sijainti. Ystävällinen henkilökunta. Monipuolinen aamiainen. Siisti huone ja huonepalvelu ja siivous toimi hienosti.

Miinukset: Letut olisi voinut ruskistaa

Plussat: Breakfast was good.

Miinukset: No power sockets near night stands for charging mobile devices. Light switches with no function. No heating in bathroom (unpleasantly cold!). WIFI was embarrassing slow, barely 2mb down and up - not able to connect to any home services through tablet (watching some Netflix at night).

Plussat: Outstanding breakfast. Perfect location - close to transportation and neighborhood packed with restaurants.

Plussat: Functional

Miinukset: Bathroom was dirty

Plussat: Value

Plussat: The customer service was excellent!

Miinukset: The location was a little far from the city center.

Plussat: Breakfast was awesome and the staff gave us a quality treatment.

Plussat: Very pleased with overall experience. Check in was very efficient, pleasant and professional. Great deal for the price.

Miinukset: Wasn't able to find a good variety of shops and restaurants nearby.

Plussat: everything was in top shape. the employees were polite, nice and very helpful.

Miinukset: Adequate number of face wash cloth were not put in the rooms on a daily basis.

Miinukset: Internet connection could be improved. Food is expensive.

Plussat: The staff Comfort Food

Miinukset: Nothing really

Plussat: The room is large and has the required accessories: hair dryer, etc.....The hotel lobby is nice too .

Plussat: Staff was very helpfull and nice.

Plussat: The room was great. I was bumped up to a deluxe king, and the apartment was hue and everything was nice. Bed was great, bathroom was large with good toiletries, although it had a shower/tub combo. I didn't want to leave the room!

Miinukset: The hotel is a bit out of the way, the neighborhood isn't the greatest.

Miinukset: price gouging. a can of coke 7.50 Euro which equates to 11 Canadian dollars. 10.50 euro for a san pellegrino 250ml bottle which is $15 cdn I appreciate they have a captive audience but this is obscene

Plussat: The staff was extremely helpful and kind. The location was perfect and if your room is on the back side of the hotel you are somewhat sparred the street traffic.

Miinukset: The beds were not comfortable they were terribly hard. Though the floor was designated non smoking the room smelled of cigarettes day and night. The temperature controls were impossible to set to a comfortable temperature. The food was average at best.

Plussat: location, friendly service, amazing views from the restaurant. I travel a lot and when I'm in Athens I always stay at the Athens Gate, for me it's the best hotel in Athens

Plussat: the sights from the room and the restaurant are great

Plussat: The location is Excellent

Miinukset: The Location

Plussat: The view from the rooftop, the service in the restaurant, and breakfast was good too.

Miinukset: Noices during the night and morning, housekeeping cleaning room was at the front of my room and you could hear everything the housekeeping did in that room. Room 510, is not a quite room as described during my check in.

Miinukset: In short: I've been mistakenly charged for a canceled booking; for an active one I've been pre-charged 40% more than the actual cost of stay; the staff was reluctant to deal with these issues; in the end I've been refunded but treated like a pesky customer without any apology or recognition of the property's fault. Situation: - Two months prior I had canceled one booking and made a new one in this hotel. - Three weeks prior to my arrival I was pre-charged for the canceled booking. - For two weeks the property didn't respond to messages sent through booking.com while their page claims 15-hour average response time. I decided to address the issue once I'm in the hotel. - Upon my arrival we've established that there was an issue on the side of the hotel. For some reason their internal system still had my second booking while it had been canceled on booking.com for two months by that point. - Once we've established there was an issue with the property's internal system, they were still reluctant to refund the cancellation charge claiming that it is their policy although the booking.com confirmation email stated 100% free cancellation. - To get my money back it took two days and my outspoken intention to report to the local government agency overseeing the tourism industry. - The property have neither admitted their fault nor provided any kind of an apology.

Plussat: Superb staff, incredible views, and wonderful service. It really makes you feel as if you're home while in Athens. Next time we're back in Athens, we'll be staying here.

Plussat: Wonderful views of Acropolis the Temple of Olympian Zeus and Athens. Very modern and clean, great beds and bathrooms. Staff as helpful as could be. And just steps from the Plaka and Acropolis.

Miinukset: So many Americans....oh well, we are too. Perfect if you want to be in a familiar, uber-western style environment.

Plussat: Everything was outstanding

Plussat: Very good location, very helpful and friendly stuff. Nice and comfortable room.

Miinukset: The beautiful view is on the noisy side but we stayed at the back on a small nice street.

Plussat: Super fast and efficient check in and check out. Extremely friendly staff and great hotel

Plussat: Ystävällisyys, siisteys, huoneen varustelu

Miinukset: Sijainti voisi olla parempi

Plussat: If you walk up the hill you come to one of the main squares where access to everything is easy. Staff helped with travel advice, recommending attractions etc. Clean spacious basic rooms.

Miinukset: Hotel is very close to a particularly rough part of athens. Poor drainage of wetroom meant water leaked into bedroom (staff made aware).

Plussat: Staff was very nice Rooms were big and very high tech Very comfortable bed

Miinukset: The area might be a little rough for some people

Plussat: Very modern and smart

Miinukset: A bit small

Plussat: The staff was very polite. The bed was very confortable and we also liked the room setup and modern facilities like automatic strollers, light ajustment and extra info on the TV and tablet.

Plussat: This hotel is 300m from Omonoia Metro station. That is a Metro hub. Very convenient location. Rainshower is good. Fresh orangejuice at breakfast. Coffee from the machine was good. Nice view from the roof.

Miinukset: The rooms are to small. The main reason is the 2m x 2m bed. This takes away space to walk or to stand. The smartroom is operated by a tablet. Not the best experience. Breakfast is not a feast. Hairs in the bathroom. Staff shows it is just a job...