Hotellit lähellä Johannesburg Lanseria lentoasema

Plussat: The staff are amazing!!

Miinukset: The room service food could have been better

Plussat: Outstanding staff, breakfasts on the terrace and incredibly comfortable beds!

Miinukset: Nothing

Plussat: Warm welcome, fast and efficient service on arrival. Folks really do their absolute best to make visitors comfortable and happy!

Plussat: Everything

Miinukset: Nothing

Plussat: The service was fantastic with all the staff being super friendly. The Breakfast team remembered our coffee orders and every cup of coffee was delish. Enjoyed sitting out on the varandha having a lovely glass of Protea wine :)

Plussat: The staff was super friendly and efficient.

Plussat: The location was very close to the office where I was going to Daily. Most importantly, the environment instilled confidence due to the high number was Security officers in the vicinity protecting the Hotel.

Miinukset: No negatives to report. Thank you to all the staff at the hotel for looking after my colleagues and I so well, they are a credit to the Hotel they represent.

Plussat: The hotel went out of their way to make our anniversary very memorable!

Plussat: Excellent location! What one would expect from a large hotel group....."Well tuned operation". Had a pleasant stay.....

Plussat: breakfast really good we thoroughly enjoyed it. location good

Plussat: The hotel is built as an Italian Palazzo and looks amazing. The stuff are very helpful and attentive. Special mention to the concierge and his team.

Miinukset: The wireless data limit was a wee bit rediculous as a business traveller. It is enough to use to just check e-mails, but if you need to do any bit of work in the hotel, you need to buy a top up.

Miinukset: Everything was perfect thank you so much

Plussat: The hosts were extremely helpful and made us feel very welcome. They help us to print out our boarding passes for our flight back to the UK. Also, for a small fee allowed us to stay the day using the shower and spare room as our flight home was at 10 that evening. Thank you to you both.

Plussat: the summing pool

Plussat: Breakfast was really good!! The landlord gave special attention to our needs

Miinukset: I would have loved some bottled water in the fridge and the towels are getting a bit old.

Plussat: I enjoyed the garden view. It brought tranquility ,it had a way of keeping me calm

Miinukset: The hostesses were both friendly....it was like we knew each other from long time back....they were welcoming.

Plussat: The room was beautiful The welcome was out of this world

Miinukset: Would have loved to have wine glasses and a jug of water in the fridge.

Plussat: Everything

Miinukset: Nothing

Plussat: Host is more than willing to help when asked. Thank you very much. Very much appreciated.

Plussat: Very private and very nice people

Plussat: Breakfast was great and really enjoyed it.

Miinukset: That it was cold to swim, I would have loved to jump in the pool

Plussat: Staff and facilities are great. Great shuttle service to DD / IS campus

Miinukset: nothing !

Plussat: one word .... luxury!!!

Miinukset: nothing

Plussat: Close to Sandt9n

Miinukset: Nothing

Plussat: The rooms.

Plussat: Loved the heated rooms

Miinukset: No decent cappuccino for breakfast

Plussat: Well located. Quiet garden. Peaceful.

Miinukset: The menu on the weekends is FIXED with only 2 options of dish. This IS NOT advertised. They advertise their amazing food then do not serve any. The mattress was either old or had been sat on so many times on the edge by over weight persons as it was completely buckled. Bathroom needs a revamp.

Plussat: Lovely spacious rooms

Plussat: Staff were so attentive and friendly

Plussat: Awesome staff, great venue, food was fantastic and accommodation was very modern

Miinukset: Nothing

Miinukset: Lack of hot water in my room.

Plussat: Good Location

Miinukset: Breakfast Staff Could Be More Friendly

Plussat: Nice clean rooms, with plenty of space.

Plussat: Location

Miinukset: Room did not cater for children

Plussat: I like the design of the room, it was easy to book. Everything seem efficient and easy and the location was great.

Plussat: The location was very ideal for me and the staff were cheerful

Miinukset: Everything seemed okay

Plussat: The location, friendly staff.

Miinukset: The housekeeping the carpet was not cleaned well on Saturday and there was dust on the base of the pedestal. The partition between the carpet and the tile is very slippery I slipped several times with my slippers on.

Plussat: The hotel is very modern and clean and the room excellent. Great for a short stay!

Miinukset: The restaurant was disappointing! The food was average and the service extremely slow. What made it especially gloomy was the fact that we were almost the only people there, whereas all the other restaurants around the square were super busy and buzzing.

Plussat: Breakfast was good though.

Miinukset: The shower intermittently worked, the fridge clicked loudly every hour throughout the night which woke us up and our taxi transfer from the airport organised through the hotel never turned up. It was an extremely disappointing experience from start to finish. We did report this to the hotel but their response was designed to get rid of us and us checked out as soon as possible, I found it super patronising and just so disappointing.

Plussat: Staff went out of their way to help with the booking and payment that was screwed up by Bookings.com

Miinukset: Bookings.com can structure their payment system better, I was not happy to find that I made a online payment to Bookings.com and had to pay the hotel directly. Never will I ever use booking.com again and I will strongly advise people to stay away from bookings.com. I am in tourism and deal with some 5000 + clients a year.

Plussat: The property is peaceful. The thatch buildings, shady trees and gardens make it feel as if you are in the country, even though the hotel is in the city and close to many attractions. You know you're in Africa when you spend time here.

Miinukset: I was disappointed that we weren't informed of the extensive renovations taking place. The entire reception, bar and restaurant area is a construction site and although they made adequate provision for everything elsewhere I feel we should have been told of the renovations on booking.

Plussat: Staff are very friendly and helpful

Miinukset: The hotel requires some maintenance. The bed lamps did not switch on easily. The mini fridge was slightly noisy, so I had to switch it off when I sleep

Plussat: I really enjoy staying at this hotel. It is comfortable and homely and the staff are cheerful and efficient. They are going through a makeover at the Reception/Patio/Bar/Restaurant area at present, which took away some of the facilities, but they compensated very well in the way they are handling it. Breakfast is excellent.

Miinukset: Because they only had the Boma buffet restaurant operating and a seemingly large number of tours passing through, it was almost impossible to get at the food in the evening without joining a very lengthy queue.

Plussat: Breakfast

Miinukset: Nothing

Plussat: Always a favourite hotel

Miinukset: Checked in and realise that our airconditioner was not working. Made a call to reception and reported it maintenance did not arrive and we had to get to a birthday function. Upon reurn realised that the aircon had not been fixed. Called recption gain and maintenance arrived. Aircon could not be fixed. Had to move to a smaller room with our baggage - it was inconvenient

Plussat: Nothing at all...a lot of problem during raising bills and so many confusion/mistake by the staff...after more than 1 month I am still waiting to receive an amount to be credited on my account however they have already sent to my me a confirmation email concerning their mistake.

Miinukset: staff is really not professional at all

Plussat: Bedding was nice and clean. Good size TV. Good variety breakfast.

Miinukset: The bathroom door knob was broken. The shower head sprays all over the place. The interior of the rooms are outdated and needs a make-over for a 4 star rating.

Plussat: Restuarant

Miinukset: Room distance from Reception

Miinukset: no matter how many nights I have booked, you wouldn't allow to have one night cancellation!!!

Plussat: The room was very spacious and the garden was amazing.

Miinukset: The person who told us the heater would work just left and it was not working. The breakfast lady was very rude and even said rude Comments towards us and at checkout my invoice was wrong because one of My payments was not picked up. Next time we shud have a. Option of what we want for breakfast and not just handed a platter..

Plussat: Stay there regularly. Best in the area

Miinukset: Nil

Plussat: Peaceful and homely

Plussat: Customer service was great they gave us a homely welcome. Accessible if u needed help.

Miinukset: They didn't have a square plug to charge my cell phone

Plussat: Location and security good and comfortable

Miinukset: Maintenance of property needs addressing Little choice of Variety at Breakfast for 4 star as every day same food and no choices of yoghurt etc Water in shower takes long to get hot Bar fridge pricey

Plussat: Clean with a spacious bathroom and private

Miinukset: Poor breakfast, indoor heating takes long to work, poor TV channels and remote.

Plussat: The garden is stunning, and very peaceful/relaxing. Rooms open onto the garden.

Miinukset: TV was not working - wire connection had ripped from wall. It was not 'fixable' during our stay, so there was no TV which is disappointing as it is an advertised and 'paid for' feature of the rooms. Hot water to Room 5 comes from the far end of the lodge, and it takes about 4 minutes of leaving the hot shower running on full blast, before hot water reached the room. A lot of water gets wasted. The mattress was very hard, and the pillows were a bit too big/overstuffed to be comfortable for me. Compared to previous stays, he impression was that the rooms have become a bit tatty - scratched cupboards, stains on carpets, damaged wall paper, no-tissues. The wall at entrance to dining room is dirty and the door needs painting. Nothing major - the lodge has a nice atmosphere , but the overall impression was not as high as it has been before.

Plussat: Everything except for the break fast

Miinukset: the room

Plussat: The accomodation is really nice, close to everything, very nice and accomodating staff.

Miinukset: None

Plussat: The location is very central - street access could be a challenge during peak hours. Sam is a very pleasant host, the chef / cook / waitress is an unfriendly person, she could do with a smile and a bit of hospitality training.

Miinukset: I really would like to see air-conditioning / heating and cooling in the rooms. I was really cold on the first night and my only option besides the single sheet and blanket was to pull the heavy duvet over me. The last night was really unpleasant when some of the other guests - they occupied 3 rooms of which one was next to my room - arrived at approximately 02h50 the morning. They all gathered in the room next to mine and were very noisy. They were very inconsiderate and laughed and joked for more than 2 hours. I had difficulty in falling asleep again.

Plussat: The staff are exceptional, profession friendly and helpful

Plussat: Breakfast was good, nice fresh fruit and friendly staff.

Miinukset: Very noisy room. Room given to us was not the room we booked. Room keys did not work, had to keep on going down to reception to reactivate. Billed credit card wrongly, instead of reserving funds, still has not been reversed. Staff at check in not competent.

Plussat: I was upgraded to the Palazzo hotel. The staff were extremely friendly and helpful. The room itself was nice, but a bit small and dated, but that could just be my taste. Overall it was a pleasant stay and the hotel is very well located.

Miinukset: For the price, I do think that WiFi should just be free. Limiting to 500MB is OK and I definitely did not use it, but when I wanted to go online the next morning (check out day) I could not as my days had been exceeded so I had to use my phone's DATA. Also the bathroom plug was faulty so the bath did not hold water. For a 5 star establishment, these sort of things should be checked on every check out.

Plussat: Location is undoubtedly great. Warm and helpful staff makes the experience that much better. Reasonably good spread in the breakfast - even though 95% of it remained the same for all 4 days.

Miinukset: Some niggles in bathroom (totally tolerable) and extremely limited channels (that too of lower quality connection) in the TV were small put offs but overall a good stay.

Plussat: The bed was super warm

Plussat: Everything was perfect thank you very much

Miinukset: Comfort and friendly staff

Plussat: Nice location and good connectivity to city, excellent stay

Miinukset: The access to the Gym is through outside

Plussat: My pleasure, the female receptions with the tight braided hair who works the night shift , has to be the rudest person I’ve ever dealt with..secondly the bath was dirty so when my wife wanted to bath . I went and bought the necessary soap to clean the bath at 11:00 pm. No reason to tell mgmt they don’t care. Extremely under trained staff with attitude. Hope this helps and necessary steps will be taken to make other guests stay enjoyable.

Plussat: The Mall and casino within the mall were great and the general area around the hotel (within the complex) were really nice-the Piazza was lovely during the day!

Miinukset: Most hotels we've stayed in previously have always included free wifi. In Montecasino, you have a limit on that and have to buy additional if needed....When I asked reception, they were very helpful and enrolled me in their program, so I could have unlimited wifi, so that was great. It would have been easier if USB chargers were installed in the room but we had an adaptor with us and could borrow additional adaptors from reception against a deposit, so again, no drama.

Plussat: Clean, arrive was awesome.

Plussat: Room was cosy and warm and the room service is amazing. My wife was dealing with the loss of her dad and also a health issue so decided to surprise her honestly it was the first time in a long time I saw her so relaxed and happy. Thankyou to Misty Hills.

Miinukset: Loved evetything

Miinukset: One bad meal (rectified) NO FILTER COFFEE IN ROOMS, no internet service in my accommodation

Plussat: Beds comfortable, breakfast was so great! Will probably go again in Summer.

Miinukset: Very limited family rooms.

Plussat: Friendly staff,golf car trips from my room to Canivore restaurant and to Boma for breakfast

Miinukset: Nothing so far

Plussat: Bed was amazing

Miinukset: Bad coffee in the room

Plussat: i liked everything

Miinukset: nothing

Plussat: The garden is just wonderful and place is peaceful

Miinukset: Nothing

Plussat: Overall good food and service.

Miinukset: Reception was shocking, we were not told or informed of the breakfast location and then the receptionist explained where the room was and did not offer us assistance or a golf cart. And the room was a long walk from the car park, and he expected to carry all our stuff!

Plussat: Friendliness of all staff and neatness of all the facilities. Food was very tasty. You will see us again.

Plussat: Bed is comfortable, environment is good and quite. Staff is friendly and off assistance.

Miinukset: The Wi-Fi is was slow didn't connect and improve the drive way and parking.

Plussat: Great breakfast spread. Comfortable, spacious rooms.

Miinukset: Check-in was a bit slow as we were told to wait for 20 minutes.

Plussat: The cleaning staff and the staff that served breakfast were super friendly and the room was very spacious and well look after.

Miinukset: The way we were treated because we were couldn’t check out on time.

Plussat: Great neighborhood, which I was told is a big deal in South Africa. The host is super friendly, always ready to go an extra mile for making your stay great.

Miinukset: Ashley Avenue is only open for entry from one side, the other side can be open with a key with you can borrow, but not for entire stay. Having a copy of this key would really help.

Plussat: The location is so tranquil. It met my need for quiet time while I am away from the busy daily schedule

Plussat: Everything was above standard and I would recommend if you are staying in Jhb then book into Ash Manor

Plussat: Evelyn is excellent

Plussat: It’s a beautiful property with spaces rooms and very attentive staff

Plussat: Location very good and very secure.

Plussat: Well situated for our needs, clean, comfortable and the meals were good.

Plussat: Great Staff, facilities and service i was very impressed and will definitely stay with Ash Manor again. Location was also very good as it was close to Sandton and the business areas i needed to be.

Miinukset: We arranged for breakfast at 06:30. On arriving in the dining room there was no one to serve us. At 06:45 a sleepy employee arrived in her night attire and offered to make us breakfast. Clearly this would have taken too long so we left. VERY DISSAPOINTING.

Plussat: Bird Song is a hidden treasure, beautiful yard, looks like a little Oasis in the middle of nowhere. Wish we stayed longer.

Miinukset: Other guest were a bit noisy, banging doors...

Plussat: Nature around, birds are singing for real. Peace of mind

Miinukset: No DSTV

Plussat: Very spacious Quiet The people are very helpfull and friendly

Miinukset: My sister booked and wasn't sure of the location, not save for a woman alone to drive at night. For couples yes it's safe

Plussat: Very friendly and accommodating hostess. Great breakfast.

Miinukset: NA

Plussat: Down to earth owners, clean room and lovely bath. The surroundings at the dining area are exceptionally beautiful even though I did not get the chance to make use of the facilities. very peaceful surroundings.

Miinukset: The shower would not deliver hot water so I had to indulge in a lovely bath!

Plussat: Great furniture, Great service, The owner of the property is spontaneous and understanding.

Plussat: Service

Plussat: Very friendly and was just what we needed as we were only there for a wedding

Miinukset: the room was small and dark as the room looks onto the pool so need to keep curtains closed at all times

Plussat: Overall stay was lovely, breakfast was very nice, the room was clean and neat. Thank you for the wonderful service.

Miinukset: Nothing.

Plussat: Breakfast was good. Secure, liked that I had access to cameras Kitchen had everything needed for self catering

Miinukset: my room was located close to a common area, the kitchen, had no choice but to listen to people's conversations and music all day even when I didn't wish to. There was a day when there was no hot water and I didn't shower Aircon not working, had to rely on heater which needed me to sit close to it to feel the warmth. Some TV channels were not showing properly. I was hoping for someone to come make my bed daily, or its not part of the service I paid for? Angazi

Plussat: Breakfast was average. Felt that having to book an exact time was a bit controlling. Being a weekend it was hard to put a time to it. In fact on Sunday woke up late and therefore couldn't have breakfast Great shower Good security

Miinukset: Our bathroom was not private - a simple wall divided the two. A big no-no. The hot water in the shower also took forever to heat up. Selection of TV channels really bad - no news channel. Other channels not tuned in correctly

Plussat: it is in a good location

Miinukset: The room was not up to standard. there was just noise throughout the night. Not to enough choice for breakfast. Aircon not working Entrance not suitable for cars, damaged front bottom

Miinukset: Early the morning someone was booked in the room next door 06:10.. using the linked bathroom without even giving us notice stating someone would be using the adjacent next two single room . Not a pleasant surprise.

Plussat: Everything is very good.

Miinukset: Staff, Breakfast, Location

Plussat: The breakfast room was neat

Miinukset: Cockroaches in the bed

Plussat: Staff helped me with an iron when requested.

Miinukset: We could not get through the main gate on arrival. No response to ringing bell. After 20 minutes, the gardener let us in with his remote. Still unable to get into reception. Door locked and no response. Phoned the central phone number displayed on the outside wall. A lady answered and said she'd alert the people inside. Another 10 minute wait before someone arrived at reception to book us in. No apologies or welcome. Handed a bunch of keys with no expatiation on how to get in and out after hours. Sheets on the bed were gritty with fine sand. One pillow slip had a black mark, which was changed after the first night. Second pillow slip had a brown stain. Staff not very friendly. It felt as though they were doing us a favor by having us to stay. A bottle of wine and a sprite disappeared from the communal fridge overnight. While this may have been taken by one of the guests, if staff were more present, it would discourage guests from doing this.

Plussat: Breakfast was superb

Miinukset: Everything was just fine

Plussat: nothing

Miinukset: not clean....

Plussat: Thembeka is so welcoming and hospitable. Thanks for everything!