Soul hotellia

Plussat: Location to subway

Plussat: The staff was so helpfull and nice ~ they also speak english. The room was big enough for my brother and me (one big suitcase and a small one). The bathroom was very nice, I liked the size of it. The location was the BEST, near everything and close to the tourist attractions. Also, there is a convenient store, a restaurant and a burger king in the lobby. I recommand this place.

Miinukset: Nothing

Plussat: Room are quiet and bed very comfortable. Idealy located, close to bus 6001 and 6015, subway, train station and market.

Miinukset: English skills should improve, breakfeast diversity as well.

Plussat: Clean, good location , good service

Miinukset: You have to pay to use facilities!!! Like pool!!

Plussat: Siisti huone ja wessa, TV palvelut erinomaiset

Miinukset: Kylmä aula. Pitkä odotus huoneeseen

Plussat: Everything!! Breakfast was really good! Beds comfy! Very clean!! So worth it! There are many cheaper hotels around but they’re mostly dirty.

Miinukset: Nothing!

Plussat: Friendly efficient staff. Good rooms, very quiet, and with a window you can open. Excellent amenities. Excellent Korean Grill restaurant on the ground floor. Overall an outstanding find. I'll be back.

Plussat: Location was great, very helpful staff, nice robes

Miinukset: Pricy cafe in the hotel

Plussat: Great location near metro station Heohyeon, one stop from Seoul Station. Easy to get to from the Incheon Airport via the Express Train to the Seoul Station to Hoehyeon station. Namdaemun Market is across the street. Hotel has a nice and reasonably priced coffee shop, restaurant, 7-11 shop, and a Burger King. Good restaurants and coffee shops all around the hotel. Walking distance to the cable car to the Seoul Tower. All staff were friendly and patient and helpful. Hotel is easy to find on the main street.

Miinukset: No real complaints, seriously. No free shuttle bus, but bus service is available at a reasonable cost. With the metro stop next to the hotel and the cheap Airport Express to and from Seoul Station, it didn't really affect us.

Plussat: Central location near markets, metro and airport bus stop was very convenient. Bus 6011 from airport stops directly outside the hotel. Bus 6015 opposite hotel goes directly to airport (make sure you know which terminal number to get off)

Miinukset: nothing

Plussat: - great location - the rooms are big and clean - 7/11 in the hotel

Miinukset: - not very helpful for taxi booking, got told to flag my own outside

Plussat: Easy to find and very accessible from the subway station, and also from the airport railroad lines (through Seoul station). I also liked the marketplace that's nearby and the atmosphere it creates, and Myeongdong station is also only about 10 mins away by foot (if you really want to take the subway it is one stop, but I think more worth it to walk). Room was clean and comfortable and it was a nice touch to find the drinking water in the mini-fridge each day (was sweltering the time I was there).

Miinukset: Only a small gripe, that maybe some not be left to indicate that the drinking water was in the mini-fridge. It took a while before I found it. Also maybe some instructions on how to switch on english subtitles on the TV for korean channels? Although I know this may be something for the service provider instead...

Plussat: Runsas aamiainen, ystävällinen henkilökunta. Vaikka keskellä suurkaupunkia, liikenteen melu ei kuulunut huoneisiin lainkaan. Sijainti hyvä. Lähellä hyvät liikenneyhteydet, mm. metro, limusiìnibussit lentokentälle. Samoin useita kaupungin nähtävyyksiä/vierailukohteita kävelymatkan päässä.

Plussat: Hotel location is good.

Plussat: It was the most pleasant stay we have had on our family trip twice, once enroute Japan and once on return stay to home. During the first stay they gave us a spacious and beautiful room which really exceeded our expectations for family of four. The breakfast was amazing too. However on our our return stay back at the same hotel, we requested for the same room but to our surprise a gentleman present who seemed like was a director or CEO of the hotel probably provided us a presidential suite. which was a pure delight. i would not only visit Seoul again but also recommend to any family or people travelling on holidays or business to stay at this very reasonably priced but furnished to ultra high quality and located right in the heart of the main city. The cable car was a walking distance but we took taxi which was cheap and a major shopping world opens right in front of you . location is definitely 5 star. I seriously and happily recommend the Pacific hotel to anyone travelling to Seoul. The food is generous and amazing. This hotel definitely under rated as 5 star. It is surely better than many 5 stars in 42 countries of the world i have travelled to and stayed in. Thanks

Miinukset: It couldn't have been better

Plussat: One of the most comfortable beds I’ve ever slept in and bigger than my own flat

Plussat: location was very good

Miinukset: There were bad smell on the pillow and the blanket. it's like someone sweat or from their bodies.

Plussat: Friendly staff and very helpfull. Clean room en very nice with a lot of space.

Miinukset: Attention: the wifi is not perfect! And easy for hackers as well. The manager said that he will fix it soon. Nevertheless we would come back here again. The staff is really great and patiently. The breakfast is great.

Plussat: Very near to Myeongdong Station (Metro Line 4 - Exit 3). Transportation from Incheon airport: AREX Express to Seoul Station and then 2 stops of Metro Line 4 is very fast. Very comfy beds. Very good variety of meals for breakfast. Dumplings and pickled cabbage quite similar to items from cuisine of my country - the distance is about 8000 km ;-) Last but not least: Members of the Staff are very nice and helpful. They may be proud of their hotel.

Miinukset: Actually - nothing, but … perhaps the view from my room (overlooking the wall of the neighbouring building) - it may still remind you that you have to go out for your sightseeing of Seoul.

Plussat: Close to everything

Plussat: Great location

Miinukset: Nil

Plussat: Erittäin siistit ja hiljakkoin uusitut huoneet. Raikas ja hyvä sisäilma. Rauhallinen. Kävelymatkan päässä lähes kaikesta tarpeellisesta mm. metro, bussi ym. Mukava iltakävely esimerkiksi hissille jolla pääsee tv-tornille tai 150 metriä ostoskadun alkuun jossa on kaikkea mitä vain tatvitset ja iltaisin se herää vielä Soulin katuruokakeskukseksi. Ei voi kuin suositella

Plussat: Breakfast is great. Location is amazing, 1 minute walk to metro,2 minute walk to Myeong-dong and airport bus,G25 and fried chicken shop downstairs. I booked twin and single bed room which was big enough for two adults, 1 ten yr old child and 1 preschool child.

Plussat: Location Close to shopping area

Miinukset: Here below the list: 1 poor cleanliness, had to change 3 rooms before we could get to the 4th room. Mind you the shift mgr told us he would have arranged a nice cleaned room so we had to wait 10mins and when we got there it was not cleaned at all.... Found sticky surface on the desk and toilette not cleaned Hair on the floor.... 2 my wife had a bad leg and one of the room offered had a bathtub which was useless.... 3 we got into the room after 2hrs approx 4 Front desk staff unitrained unexperienced...able ti excuse but not to solve problems 5 we were told that we would have been changed room the next day but nobody took action. Neither asked about my wife's bad leg...poor customer service, no genuine care towards customers 6 the room given was half way the 7th and 8th floor reachable through steps and sides doors. The door of our room was opposite a staff only room/cleaning and emergency stairs 7 the bad was a small double bed 8 we had to leave at 6 therefore we were offered packet b/fast box. They would not refund b/fast ( 17000wan pp). The box contained some yakult, yogurt but no spoons , 2 small croissants and 2 small buns, 1 small banana 2 tangerines. Not what we asked and expected. We left the bag at reception! How could have we eaten a yogurt without a spoon????!!!!! 9 old furniture in the rooms offered

Plussat: Very comfortable rooms and beds. Beautiful views to the Seoul Tower and park. Helpful staff

Miinukset: Nothing

Plussat: The staff were incredibly helpful and approachable

Miinukset: Proximity to rail station bit misleading on website - more specifics on access via the website would have been helpful.

Plussat: Location was excellent. Great facilities with excellent views of Seoul Tower.

Miinukset: Price was a bit high.

Plussat: Breakfast

Miinukset: I left my charger therebut the hotel did not contact me

Miinukset: The pool was closed.

Plussat: a great location and allowed for late check out for an hour - thank you.

Miinukset: need to pay extra for the NamSan Tower view

Plussat: The Japanese language support of the staff is wonderful The bed was nice

Miinukset: Filthy bathroom mirror Old style shower over bath No comb, cotton buds in the bathroom

Plussat: The staff was so extraordinarily kind and generous and were accommodating in every single way possible. The view/interior/exterior of the hotel we’re absolutely magnificent and worth every cent. It made my experience in Seoul a paradise.

Miinukset: The hotel is situated on a steep hill, so people with luggage or children should take the hotel’s shuttle or a taxi.

Miinukset: Room door has zero sound proofing and housekeeping was vacuuming at 8am almost every day which goes into the room at full volume. If you are flying in from Europe and are jetlagged this is not the place that will help you sleep in.

Plussat: I LIKE THE HOTEL AND THE STAFF AND THE LOCATION FOR THE HOTEL I FEEL FREE TO ASK AND GETTING REPLY I REALY LIKE IT

Miinukset: Only the toilet missing wire for cleaning

Plussat: Beautiful and clean lobby. Great bell staff.

Miinukset: Rooms warn down. Check-in staff unfriendly. I was clearly not welcome because I was wearing shorts.

Plussat: Great location

Miinukset: N/a

Plussat: I stayed at this hotel 7 nights. Everything has great including location, street foods, and room. From my point of view, we had better book the standard room instead of choosing the business room with no window. It is more confortable and larger

Plussat: Staff were friendly & helpful. The bathroom is clean.

Miinukset: None

Plussat: Location, proximity to Myeong-dong. Elevator conveniently linked to Metro station

Miinukset: A/C in the room is very warm. When we called the front desk, we were informed that the AC is centralized. The best they can do is send us a freakin electric fan. So for the entire duration of our stay, the windows has to be left open hence the noise from the main road is what we hear the entire night. At this day and age, the rooms lack AC power outlets. All AC outlets are at the table, which mean away from the bedside. Which I feel should have been addressed long time ago.

Plussat: Location was excellent, right at myeongdong, subway, rooms were spacious, love the beddings, and the bed was comfortable.

Miinukset: -The A/C temperature was set at 26. It was really hot in the room and there’s no way to lower down the temp even after talking to the front desk. It was really uncomfortable specially during this time. -phone in the room doesn’t work if you’re trying to call the front desk or room service, it was constantly busy. Operator number works but would hang-up as soon as I start speaking in English. Soooo, I had to walk down to the front desk to request for an iron. -Will definitely book this again though because of the location and price.

Plussat: Near to centre

Miinukset: Need air conditioner because room temperature has to be at 22 to 24 gegrees. We stayed at 28 degrees and ordered electric air conditioner but there was no difference and did not sleep well.

Plussat: Excellent location--one set of elevators opened up into the main shopping area of Myeongdong. Walking distance to Shinsegae department store, Lotte department store, Namdemeun, and Namsan Seoul Tower. The train station is close to the hotel entrance/exit. The airport limousine bus drops you off across the street from the hotel and picks you up a block and a half up the street. The hotel's location is its main selling point! Our hotel room view of Namsan Seoul Tower was very nice. The multilingual front desk staff multitasked and was courteous and helpful.

Miinukset: Lack of electrical outlets in the room and the voltage was so low it took a long time to charge your electronics. The air conditioner temperature could not be lowered beyond a certain point. My family and I were initially "mistakenly" placed in a lower level room. After walking into the room, I immediately noticed there was a mistake. I went back to the front desk, complained, and was placed into the correct room type that I had booked. My credit card was "mistakenly' charged twice, but the hotel assured me that it would be corrected. The hotel and rooms also "look" better on the website than in person.

Plussat: Location is perfect - in the center center. Not far from cable car to N Tower. Staff very friendly and flexible. free water, very good view, 7Eleven directly in the hotel

Miinukset: just a small thing: we had a room with one double and 2 single beds and would have been delighted to have an addition table next to the bed.

Plussat: Great location super super convenient. Have locker to keep luggages for free.

Miinukset: Check-in time it’s 3pm a bit late It’s 4 stars hotel but no iron machine The location is super good but for me it’s just equivalent to 3 starts hotel

Plussat: Location is great.

Miinukset: First of all, Central air conditioning is terrible, the room temperature is around 28-30 degrees. Seoul’s summer is hot, but my room was hot as well. Only thing the staff could do that was gave me an electrical fan. Then, they said that is whole building the same hot. Secondly, there is no coin laundry, that is ok. Then I asked for how is the fare of laundry. They said is closed on Fri, Sat, and Sun......Wow, it was an amazing service. Actually, I did send the email ask the laundry question twice. There was no feedback. Finally, the staff of front desk were not friendly and enthusiastic at all. They just answered the questions I asked, but helpless. When I checked out, they still have poker face，but their supervisor pass through the front desk, the staffs had different faces.