Hotellit lähellä Kaluga (Grabtsevo)

Plussat: Everything + complement from the staff (bottle of champagne) on our celebration day

Miinukset: -

Plussat: The service is outstanding, very good team. Sauna is perfect to relax. Rooms are super clean, you have everything you need in the room.

Plussat: Everything was 10/10, superb, will book it again next time :)

Plussat: Just great!

Miinukset: -

Plussat: Breakfast was very good, we also had a dinner which was also acceptable.

Miinukset: Room service was un-accessible at the moment of our stay.

Plussat: Friendly staff, nice shower, good standard room

Miinukset: Carpet are kind of dirty, toiletries are not convenient to use, heating system are noisy. Housekeeping forgot sleepers and water after cleaning

Miinukset: Room door 5th floor (521) don’t close 100%, card system not working in room, roof windows not tight, no scramble eggs at 08:15!, not very Appetit looking sausages

Plussat: the second time in Kaluga. the hotel is very close to Volkswagen, suitable for business trip. everything is very very nice!

Plussat: Reception was very cooperative ,bar was OK ,rooms were fairly sized

Miinukset: I expect more at the fridge ,and may be a cattle in the room to make tea coffe was missing ,I can not say I didi not like but I found this missing in the rooms hope will it get better

Plussat: Very close to Volkswagen, suitable for business meetings. Nice breakfest.

Plussat: Everything

Miinukset: Breakfast was warm, not hot.

Miinukset: The breakfast was overpriced

Plussat: Nice, clean hotel, good location. Friendly staff.

Miinukset: All parking slots were taken. We asked for a late checkout, but they wanted extra payment although the hotel was empty (at other places in Kaluga we were able to checkout late without extra charge)

Plussat: The central position of the hotel

Miinukset: twin beds should have been bigger

Plussat: Big and light room, good facilities, comfortable bed, large bathroom with everything we could need. Having bathrobes, slippers and water was another nice touch. Very good!

Miinukset: It could have more lighters or central lamp to gi r more lighting in the night, otherwise nothing to complain about.

Plussat: Good breakfast

Miinukset: Location

Plussat: Fair selection of dinners.

Miinukset: Selection of food for breakfast.

Plussat: aircon is a must. breakfast information is advertised incorrectly/ misleading.

Miinukset: Bed size was small, but perhaps I missed this info while booking

Plussat: Comfortable room, good meal in restaurant.

Miinukset: Access to gym/swimming pool not possible 5..9 p.m.

Plussat: Breakfast can be chosen by the customer from 12 options, location of the hotel right near city center which is small and without many touristic attractions, but very useful.

Miinukset: Everything was fine. Nothing negative to this hotel.

Plussat: There is a karaoke pub in the same building. Friendly staff

Miinukset: Neighborhood not too nice

Miinukset: There were loud music till 11 pm and dirty water in bath.

Plussat: Delicious food in hotel restaurant, very good breakfast, spacious rooms, impressive spa area available. Everything you need in high quality

Miinukset: I would prefer a bath instead of shower in my room but generally I can not find any bad things in this hotel.

Plussat: Breakfast was fine, room were big & pretty clean

Miinukset: Dinner is poor,room located in secondary building to be avoided because it located above the sauna & there is always warm there & it needed to go through the outside for reach that building after breakfast or dinner

Plussat: We arrived at night, it was pretty quiet there:)

Miinukset: A manager insisted she had to scan all the pages of my passport. That was pretty weird and suspicious

Plussat: Hotel is well-located and has a picturesque view of the river and Kaluga. Room and lobby were spacious, clean and comfortable. The restaurant on the terrace has delicious food to offer. SPA center has a good fitness center, sauna, and hammam.

Miinukset: Green area around the hotel seemed to be not ready yet for the season.

Miinukset: The confirmed booking was not valid at the arrival. Villa was under renovation. We had to take other available room. In general - hotel is lovely located, clean and has great breakfasts. Excluding lost booking the remaining was perfect.

Plussat: Good restaurant with grill menu, nice location outside the city. Very spacious rooms!

Miinukset: All good, but rooms have issues with soundproofing. When you go to bed you hear your neighbors speaking next door.

Plussat: Convenient location. Large room and bathroom. Friendly and helpful staff. Comfortable bed. Overall cleanness.

Miinukset: Unpleasant smell in the bathroom. View from the window(s). Too little available TV channels.

Plussat: central location, quite and spatious room, clean and renovated bathroom

Miinukset: bed in room 508 was not comfortable (made of two single beds of different heights)

Plussat: Staff, although unexperienced, was kind. The location is good and although in city center they do have a nice parking. We were on 8th floor, so the view was nice.

Miinukset: The room was very cold. Apart from sending us to the room which was not cleaned, we ended up in the room which was set only for one person. Bed was uncomfortable. I think I will skip this hotel next time.

Plussat: Breakfast was pretty good

Miinukset: First we arrived and the receptionist said that we had no booking and gave back my documents even though I had clearly booked through booking.com and had a code. Eventually she found it and said that she didnt see it because it was in the Latin alphabet. I then gave her my passport with valid visa and valid immigration card. She then for some strange reason asked for my previous immigration card and for a temporary residence permit document. I explained its not possible for me to have these , 1.I am not here on temporary residency 2. Previous immigration cards are taken off you when you leave the country at the airport, that is why you get a new one every visit. She said unfortunately I cant stay there! This wasn't nice to hear as it was a cold winters night in a small foreign city and if it were true that my documents were incorrect then where could i possibly sleep? luckily for me I have travelled alot in Russia and know the rules and know my documents were correct but I had to really really insist (and in the end we never even got an apology).

Miinukset: Breakfast information was not advertised correctly. During booking you feel it is included, but when you show up it turns it is not included and is extra.

Plussat: Very Friendly staff, Hotel in good city location.

Plussat: All fine , but could be better. Place where you can drop your bones, not more)

Miinukset: Staff