Cape Heritage Hotel

Quite literally the best staff I ever encountered in any hotel anywhere in the world. Everyone was incredibly kind, available and helpful always and without exceptions. It felt more like staying with friends than staying in a hotel. They were very accommodation to my requests and to the requests of the other quests. They were very realistic when asked questions about safety and also volunteered services to take away any anxiety that a guest may have. The rooms and the hotel are done to give you an African experience without being predictable or falling into anything kitschy. I peeked into a few of the rooms and they are all different and true tastefully done.

It was my second stay at this hotel, I was very satisfied with my first one three years ago and this second stay confirmed my evaluation. Very good hotel, very nicely decorated. Superb location in the city centre of Cape Town with parking just in front of the hotel.

Simply: everything was excellent and exceeded our expectations. This evaluation yields after two periods of 3 days of stay: at the beginning and at the end of our holiday in South Africa. The location is excellent, very close to many attractions like Long street or Bo Kaap neighborhood. Parking places are very cheap and just in front of the hotel. We had an large apartment (Luxury Double Room) with all necessary facilities (two TV sets, fridge, etc.). Extra large, very comfortable bed. Highly efficient, low noise air conditioning. The bathroom is large and very modern. But the most relevant positive aspect was the atmosphere of the hotel created by all the staff members. Me and my wife felt like living in a big family. We were delighted every morning with delicious breakfasts. And all of this for a very moderate price. If I visit again Capetown I wouldn't take a different hotel.

Nothing really.

First of all, the staff were wonderful; everyone was kind and extremely helpful. The hotel itself is gorgeous. It is one of the oldest buildings in cape Town and home to, probably, the oldest fruit-bearing grape vine in the southern hemisphere. The hotel is part of a cosy square called Heritage Square, which also hosts a restaurant, a coffee shop, a bar, and an ice cream parlor. Despite its age, the hotel is very well cared for, and every part of our stay was comfortable. Breakfast is served in two beautiful rooms with contemporary artwork from South African artists. The wooden floors are uneven in places, but that is part of this hotel's charm; some of the wood is hundreds of years old.

Absolutely nothing. We enjoyed every aspect of our stay at the Cape Heritage hotel.

Beautifully restored 18th century house in a perfect location with vast and charming rooms, excellent breakfast and great service.

Our rooms suffered some late night noise from the balcony nearby on the first night. We complained and it stopped.