Incheon hotellia

Miinukset: a bit far away from the city center... other than that ... rest are almost perfect

Plussat: Clean

Miinukset: Nil

Plussat: Perfect

Miinukset: None.

Plussat: Fantastic location with friendly staff and great facilities. Bathtub tv and the steam showers are to die for. And the view is pretty good too.

Miinukset: Tiny bit of noise from the next door... maybe bad soundproofing?

Plussat: every aspect

Miinukset: none

Plussat: Very convenient. Facilities for living wonderful & posh.

Miinukset: No pool

Plussat: Kitchen is well equipped

Miinukset: Breakfast was too pricey...

Plussat: I recommended this hotel for all

Plussat: The hotel is very new and modern, the rooms are large and the kitchenette is a nice touch. The bed was very comfortable and the TV in the bathtub was an added bonus.

Miinukset: We chose this hotel because they allow pets and we were transiting Korea overnight with our service dog. We asked the concierge if they could find us a pet friendly restaurant for dinner since we had already eaten at the hotel restaurant (not good) twice, but instead of helping the man said something to the effect of "Koreans don't do that. We are the only hotel in all of Korea that allows dogs." A quick google search shows 122 pet friendly hotels in Korea. He was very dismissive and unhelpful, a trend followed in every interaction we had with reception, concierge, and the restaurant waiters. Perhaps it was because we are a gay couple? It was almost like they didn't want to make eye contact at all. In addition to a hefty per-night cleaning fee for having a dog, they are not allowed to be in any public area or the restaurant either, and the staff are clueless about dog related inquiries. -The cheapest bottle of wine in the restaurant was $60 and from 2015. -The breakfast buffet was adequate but for lunch and dinner the food was subpar with very limited choices. -Waiting for two consecutive lifts to get to your ear-popping 60th floor room every time becomes tedious.

Plussat: Bfast was good and convenient location to public train / restaurants.

Plussat: This hotel has some similarities with love motel but much better, and it’s very nice for couples. Still you can enjoy hotel services, and the rooms are classy (no glass window in the toilet). The area is also not bad at all, and the ocean is only few mining walk away. I can definitely recommend this place for a weekend away from the city.

Miinukset: Not possible to charge phone on both sides of the bed, other than that everything was great.

Plussat: I like the green environment:)

Miinukset: We stayed there on Sunday , but when we arrived and after we had check in ,they didn’t mention us that they didn’t provide breakfast on Monday . We knew this situation from ad of elevator ... Also they didn’t mention on booking websites, it’s not fair of some guest like us to choose the conditions with “ include breakfast ” !! It doesn’t matter that u said it’s free or not , it means cheating to us ....

Plussat: It was a large, clean room with a small garden! There was not only a shower booth but also a big bath with bubbling function. There were various With a rented car, I was able to easily access customers located in Sihwa, Incheon, and Kimpo area. Many restaurants around the hotel.

Miinukset: The bread quality can be enhanced.

Plussat: The hotel thinks about everything that we need or should need. If we forgot anything, we can pretty much get them from the hotel. The staff are superb.

Miinukset: Nothing at all.

Plussat: Best hotel to stay in. Very comfortable. Lots of facilities. Nice staff. Good location.

Plussat: The room was big and fresh. The staff was very professional and helpful. The deluxe double room had a nice bath.

Miinukset: The bed was pretty hard which made it difficult for my wife to get a good night's rest due to back pain.

Plussat: Excellent service from front desk and room service. Location was close to restaurants and 10-15 min. Drive from malls and attractions. Enjoyed our stay. We'll come back soon. Thank you

Plussat: For the first night in Incheon, just after landing, it was nice to check in a very welcoming and very friendly hotel. We had a very large quiet room with all the toiletries needed and everything to make our own hot beverage. There was also a fridge in the room with free bottles of water and more. The manager can speak English so it was easier for me to communicate though I speak little Korean, enough to get around without asking too much help. The breakfast was included and though it was mainly Korean we could find some bread, butter and jam, with great coffee. We also had a rented car, so their parking was very useful, with free valet parking service! The area is full of small restaurants and coffee shops, so it was easy to find a place to have dinner. All in all, it was for us an excellent first stop.

Miinukset: Nothing.

Plussat: The staff and management of Polo Hotel was very professional and extremely supportive!

Miinukset: Location is from a logistic point of view very good - however the surroundings are not very interesting and has a little bite of red light district atmosphere

Plussat: It is a clean and reasonable place to stay near Incheon International Airport. Free shuttle pickup is smooth and quick with just a free phone call from airport info desk.

Plussat: For the price, the hotel was excellent. We were only there to wait for our next flight. However, the area looked interesting.

Plussat: Very friendly. Nice and clean. Free transfer from/to airport. Good location.

Plussat: A big room and very convenient for staying close to the airport (Incheon). Many places around to eat and crossing the street from the train station.

Plussat: Friendly staff. Breakfast was very delicious Korean food.

Plussat: Location, great and helpful staff and the nicest lady serving the breakfast.

Miinukset: Despite their considerable sizes, neither the room nor the bathroom were particularly clean or well-kept. The furniture seems to be old and worn out. Also, the pics of the room had nothing to do with the reality.

Plussat: Friendly staff, helpful, great room and convenient location.

Plussat: Fair value

Miinukset: Nothing

Plussat: - Very spacious - Very helpful staff - The shuttle was incredibly convenient (took maybe 15 or so minutes to get to the terminal) - Bathroom was spacious - Bed was OK, not firm but not exactly soft either. - Front desk offered a wake up call

Miinukset: - A little bit warm - Be careful with the bathroom floor, it can be slick

Plussat: Hyvä lentokenttähotelli, ilmainen kuljetus molempiin suuntiin.

Plussat: On the positive side, we had an enormous room with a steam shower and the breakfast was very good. The staff were friendly, especially the woman who served us breakfast. The free trip to and from Incheon was also convenient and the price was right for an overnight stay and an early flight out of Incheon. There is also a Daiso around the corner, which is convenient, and a great little Korean bbq joint 1 minute walk away.

Miinukset: On the negative side, this hotel has seen better days and desperately needs updating. Sheet on one of the beds had a stain on it. The neighborhood is a little seedy and dirty and not much to do in the area.

Plussat: Plenty of shopping and restaurants nearby

Plussat: The room is spacious and comfortable. The breakfast has different variety.

Miinukset: None.

Plussat: The staff is friendly and familiar with the surroundings

Plussat: The decorations and the atmosphere are elegant, you can tell they working hard on maintaining the equipments and the building. Bathtub was perfect!

Miinukset: Overall the staff were kind and friendly, but what if asking the food delivery from outside is not allowed, it's better to show on the website or show on the booking policy?! Breakfast was under my expectations

Plussat: Everything very good!

Miinukset: No.

Plussat: It was a great place to stay and I might stay again. The traditional hanok suite and the surrounding area was so cool, I always wanted to stay in a hanok place and this place was fantastic. I especially loved the wood bathtub!

Miinukset: On my last night, a large cockroach had jumped out from the bathroom counter! It was unexpected from a 5-star hotel and at over $400 per night I expected the hotel to offer one night free or some sort of recourse but I only received an apology and a change to another room at my request which I would rate as a 2-3 star hotel service. Very disappointing from a 5-star hotel especially when they kept telling me they would send it for testing to the exterminator (I guess they thought I had planted it there?) and told me that the hanok stay has a lot of bugs which is why they have bug spray in every room. It was a very disappointing way to end a stay at Gyeongwonjae Ambassador Incheon. I would recommend this place because it was a cool experience BUT I would highly recommend you make sure to keep your luggage and bags zipped up so you don't bring home cockroaches and unwanted bugs.

Plussat: The property is very great located. The hotel is very beautiful with traditional Korean style. And the most impressive thing is the service from every officers.

Plussat: The staff was extremely friendly. The breakfast was very good. The room was amazing.

Plussat: Uniqueness of its interior and exterior design! Think they care about small details.

Miinukset: No gym and any other facilities..think due to its small size?

Plussat: Nice view

Miinukset: The room was too small.

Plussat: The design of the traditional Korean house. Lovely staff, free mini bar. Near the central park. Good for people who are looking for a relaxing atmosphere.

Miinukset: Nothing

Plussat: Amazing breakfast! Well if your plane takes off early morning it's the perfect place to stay. Super modern. Super equipped.

Plussat: Airport pick up was on time. The rooms in the hotel had toilletries and were very clean. I would pick the rooms in the hotel because of the nice shelf that could store luggages. Unseo Station is right outside the hotel. Lotte Store was also right outside hotel. Restaurants and 7-eleven within walking distance.

Plussat: Complimentary coffee and wine for 2 persons, comfy room. Free 1 day parking. Luxurious hotel.

Miinukset: Not such a good view from residence room compared to the hotel twin rooms above the lobby with park view. But still a beautiful place.

Plussat: Location - excellent! Transport to the airport very good with the shuttle bus, taxi rank and railway all less than 100 meters away from the hotel reception.

Miinukset: Coffee, only 2 choices - Americano and Expresso. No teas available at all.

Plussat: The bed was super comfortable!

Miinukset: Nothing was wrong

Plussat: Very clean!

Plussat: Everything!

Plussat: Language skill is hardly communicate ( Emglish )

Miinukset: None

Plussat: Location was right next to Unseo station, 3 stops away from the airport (Airport - Seoul station line). It was new and clean. Quite spacious. It had a kitchenette, a dinning table and a small sofa(Residence room, not a hotel room). Lots of restaurants nearby. The staffs were very friendly.

Miinukset: None.

Plussat: The location and how easy you cac get to the hotel

Miinukset: Nothing

Plussat: Super close to the airport, less than 5 minute drive by cab. Really friendly 24hour English speaking front desk. Clean, comfortable, great place for a layover or overnight stay!

Miinukset: Not near restaurants or anything other than hotel room service, which isn’t available 24hours.

Plussat: The futuristic look, spacious room, glorious bathroom and general comfort.

Miinukset: For an airport hotel, the staff’s command of the English language should be better. It took nearly 10 minutes for the receptionist to tell me how long it takes to get from t1 to t2. There are not enough shuttles, I arrived at the airport at 10:30pm, which for staying in an airport hotel I don’t think is unreasonably late; and there was no shuttle available. I had to queue for 20 minutes to await bus information, to be told that it had stopped running, therefore I had to get my own taxi. In the morning the shuttle stopped before I needed to get to the airport, and I had a 13:30 flight.. not exactly too late in the day. This took a very long time to explain at the desk, but eventually they did provide a taxi, free of charge. I tried to pay for my room, and the lady at the desk was unable to do this. It was partly to do with the fact my Monzo froze the card, and they had to swipe it. I unfroze my card, and suggested to her that she swiped it again, but she didn’t understand. 15 minutes later, a colleague came down (in his own clothes, obviously not on duty) and swiped it first time and it worked. 30 minutes after coming downstairs, I got in the taxi, (which they had to re-order since payment took so long). This is a glorious hotel, but what I expected to be a relaxing evening and morning resulted in a rather stressful 24 hours, due to the basics not being right.

Plussat: New hotel 10 min drive from the airport! Amazing view and comfortable beds, highly recommended!

Miinukset: Shuttle service does not run round the clock

Plussat: easy, fuss-free check-in. comfortable beds, great stay!

Plussat: Location, Service, Cleaningness

Miinukset: Breakfast Selection could have been better

Plussat: Room was very comfortable and well furnished. It was quiet and the bed was very comfortable (soft mattress just as I prefer it).

Miinukset: The drawback with this hotel's location is that you are stuck with its restaurant. If you want something else you'll have to either go to the airport or via car to the city. The food wasn't bad but wasn't very good either and pretty pricey.

Miinukset: No Gym Restaurant has limited menu only

Plussat: Friendly Staff Comfortable clean room

Plussat: New hotel close to the Incheon airport. Staff helped me out by paying taxi driver and charging my room. Room very good, large modern comfortable. Bathroom likewise. Paid for breakfast consisting of eggs to your liking, cereals,toast, croissant. A little sparse by Western standards but adequate. Good cooffe machine. Curtesy bus and driver all good. Ten mins to airport. Good English by all staff.

Miinukset: A little concerned with the hotel cladding - probably because the room had a 40 metre and a 18 metre fire escape rope and harness!

Plussat: Great hotel,shuttle was prompt and value for money excellent. Breakfast was excellent.

Miinukset: Breakfast and evening meal is expensive-however most things are in this part of the world

Plussat: Architectural Beauty

Miinukset: Cant think of anything bad I was there for a night

Plussat: Professional staff, very nice room with smashing view...

Miinukset: Nothing!

Plussat: Beautiful hotel. Great location. Our heater in the room didn’t work. Maintenance had to come fix it and it got better

Plussat: The hotel was right adjacent to the convention center Songdo Convensia and hence the location was great. I had a room with a park view. The breakfast spread was good even though vegetarian options were very limited. Staff were courteous and prompt in responding to my needs.

Miinukset: The greatest disappoint for a first time traveler to Korea was the absence of a travel desk in this hotel. The duty manager and the concierge did help. However, a dedicated travel desk for customers who want to go for a conducted tour of either Seoul or Incheon would have been helpful, especially, as English is not spoken by many in this country. Hence, finding my way around a self conducted tour of Seoul was bothersome. I would have preferred a conducted tour with a guide.

Plussat: Nice place with friendly staff, great hotel

Plussat: Very clean comfortable and convenient for the conference centre. Fabulous spa

Miinukset: No issues.

Plussat: Breakfast was really excellent and the location ideal

Miinukset: I got charged twice for my stay which I have to dispute. My room was only cleaned once despite having the 'Please clean my room' sign on the door. Room became very hot in the afternoon, AC was weak

Plussat: Staff were extremely helpful and polite and professional. Excellent service. Good food at the Bene and Feast restaurants. Good view of the Central Park. Location could not have been better! It was right next to Convensia - extremely convenient for conference attendees, especially in winter. Area around the hotel is also very clean, and a great place to go for a walk at night or early morning! There’s a convenience store and ATM inside the hotel, and Lotte Mart (hypermarket) just a minute walk away, so almost everything you could possibly need is so easily accessible!

Miinukset: Not such a great variety at breakfast, especially if you’re vegetarian.

Plussat: Good

Miinukset: None

Plussat: Large room with great view of Incheon, a desk for doing computer work, minibar and brilliant aircon. The outside temperature was reaching 35c at times but the room remained at 20c. Enjoyed the gym as it had the same equipment as I use back home in England so I was able to log on and record my stats. The pool and sauna were also very good. Breakfast was excellent. The room was very quiet.

Miinukset: The bar could’ve been open earlier than 4 on

Plussat: The Skybar has an excellent view!

Miinukset: Nothing to dislike

Plussat: We did enjoy the location, amenities and comfort. The hotel was closely situated to central park and other local attractions. The hotel also had a subway station in the basement level, which was great if you were looking at traveling to Seoul. Breakfast was pretty good. Staff were extremely professional. Thank you!

Miinukset: There was nothing that we didn't like about the hotel. You definitely get your money's worth.

Plussat: Spacious, clean room with decent WiFi. On-site gym was useful and hotel was easy to get to/from the airport with the KAL Limousine shuttle bus. Breakfast included and staff were helpful. Close to the park which was nice to walk around.

Miinukset: Gym was closed on the first day for maintenance. Restaurant wasn’t great and bar was a bit cramped.

Plussat: Location

Miinukset: Breakfast not included

Plussat: I travel to South Korea regularly and this is my go-to hotel. Close to the airport and easy for my customers to meet me here. I love the quietness of this location and the artistic parks and walks. There is a big outlet mall area a very close train ride away. The bigger are rooms are better to get for price and value, I have stayed in both.

Miinukset: Breakfast would be better if you had an option of continental as well as the full cooked breakfast which was far too much for me and you end up paying for something that is too much $ and too big. SoI ended up with ordering a smaller room service breakfast.

Plussat: Breakfast was excellent many things to choose from, hotel was also very nice and the staff were excellent and attentive.

Plussat: Allow early check in at 11am despite I arrived at 9am

Miinukset: Clean room.

Plussat: Great place to Stay..

Miinukset: Air conditioning a little noisy

Plussat: cleanliness

Miinukset: behaviour of the staff at the reception is very strange. As a regular guest I can confirm that the staff at the reception has absolutely no understanding for guest needs and is not willing to help. The management must undertake urgent measures.

Plussat: comfy bed, free shuttle to airport

Plussat: Great location for travelers. Friendly staff. Wonderful facilities. I always do my stay overs here...never dissapointed.

Plussat: Great value for the money. We appreciated the shuttle transportation from and to the airport. The breakfast was simple but sufficient. The room was big and the bed was comfortable.

Miinukset: The toilet was behind the shower room - wierd! So after shower going to the toilet was wet.

Plussat: The hotel suited our needs perfectly for a quick overnight stay before leaving from Incheon airport. The airport shuttle service to and from the airport was easy and convenient. Our room was extremely comfortable with a great bathroom (best shower of the trip!) and everything we needed in terms of toiletries, water etc. Breakfast was good and staff were very friendly and helpful. The hotel is located in a lively area with plenty of dining options and convenience stores. It all made for a stress free stay which was exactly what we were after.

Plussat: Offered free upgrade from twin room to suite, which was great! Room very clean, beds very comfortable.

Miinukset: Breakfast was lacking, fruit left out attracting flies.

Plussat: Bed comfortable, staff very friendly, shuttle service

Miinukset: Cold coffee was heated up in microwave, hardly any choice for breakfast, even with being careful having a shower the bathroom was flooded and you got wet feet going to the toilet

Plussat: Breakfast good. Location Ok made better by the service to collect and return to airport

Plussat: Great place to stay between flights overnight. Very clean, quiet and modern. Good city view out window. High tech facilities. Bed and pillows very comfortable and great shower. Efficient transfer to and from airport. Did not take advantage of breakfast.

Miinukset: Wasnt sure about the high tech light switches, The sensor for the light may be a bit sensitive as it came on occasionaly at night if you turned over in bed. Not a huge problem.

Plussat: Easy transfer to and from the airport, clean hotel, a few othwr restaurants within walking distance.

Plussat: We like the design , facilities, view and cleanliness & very comfortable staying here..

Miinukset: location, not too much stores..only restaurants offering almost same of food, don’t have too much options..

Plussat: Clean room, a bit far from Incheon Airport (the shuttle service was ok but it does take some time to get there. The hotel was clean and rear the Beach so in the summer is nice.

Plussat: Wow what an amazing hotel! Everything was perfect!

Plussat: range of services, transport accessibility, atmosphere and food

Miinukset: Noise a little bit

Plussat: The room was much larger than I thought. I enjoyed the restaurant and the food was very nice.

Plussat: Everything was fantastic, thank you for accommodating us on our last night in South Korea.

Miinukset: N/A

Plussat: Nest makes a great use of brutalist architecture. Rooms designed to a high standard too. There are nice spots for outside stroll. Sauna and outdoor hot bath is a treat.

Miinukset: Unfortunately Nest has outsourced management of an outdoor pool to a 3d party. This results in additional usage fee (guests included). The space was choka all evening I stayed. There was no room left in the main pool (this was even before an English party has arrived!) On a plus side, it is only open till 10 pm so you won’t be disturbed by loud music after hours.

Plussat: I loved the spacious rooms provided. The quality of the beds as well as the cleanliness of the property as a whole including the great room service we ordered too. Room service was amazing and very tasty; easy to order and was quick too! The guy who delivered it was very helpful. Reception staff friendly and informative. Its my second stay at Nest and you exceeded expectations again!

Miinukset: n/a

Plussat: Good location near Incheon Airport. Shuttle bus available. Very clean rooms, nice interior and architectural design. Staff is very friendly and speaks English well.

Miinukset: No food places in the nearby area unless you know Korean.

Miinukset: I booked the hotel as the result of an unexpected long layover of 12 hours. As a result, the booking was made the same day and I arrived at 9 am. As such they wouldn't allow an early checkin unless I agree to an additional charge of 50%. So in reality an 11 hour stay cost me 150% of a normal stay. In addition, after my workout, I faced a cold shower in the locker room. No signs or explanation offered.

Plussat: It’s location close to the airport but it felt remote and different from most airport hotels I’ve stayed at The hot baths were fantastic They up graded our room to sea view and it was really comfortable with a great vista across the sea to Seoul. Reliable shuttle bus every hour to the airport 15 mins away great staff very efficient and helpful

Miinukset: The fact you had to pay extra to use the swimming pool ...

Plussat: Sijainti lähellä lentoasemaa ja silti huone meluton.

Plussat: Impressive, large structure made with beautiful building materials. Easy shuttle from airport terminals. Excellent service, great food, lovely room with great shower. Totally quiet, unusual for an airport hotel.

Plussat: Best hotel near airpot Incheon!

Miinukset: -

Plussat: More information in rooms regarding restaurants and facilities.

Miinukset: Prefer to have had breakfast included.

Plussat: The near to the airport!

Miinukset: Bus transfer

Plussat: close to airport

Miinukset: Expensive. Seemed making profit was the motivation As an example - requiring swimmers to BUY a cap

Plussat: Very close to the airport if you are here overnight. Great view of the airport.

Miinukset: You must wear a swim cap to go in the pool. Swim cap is $7.

Plussat: The decor of the hotel

Miinukset: Food a bit ecpensive

Plussat: Convenient shuttle service to airport.

Plussat: Very kind staff, very clean, large rooms for Tokyo standards

Miinukset: Breakfast was ok, nothing amazing.

Plussat: staff were excellent, very helpful Bright rooms with amazing bathrooms, perfect after long flight

Plussat: Good service, good facilities, good view!

Plussat: The staff were excellent: helpful, pleasant, and able to communicate well in English. Location was easily accessible from airport and AREX Unseo stop (Airport Railroad Express). Also, lots of places in walking distance to grab a meal nearby.

Miinukset: As a westerner, the beds were a little too hard for me. Ok for a one night stay though.

Plussat: It was my second time staying here. I felt comfortable coming back knowing what to expect from my previous stay... Nothing bad to say about this hotel

Miinukset: None

Plussat: The staff were friendly and helpful. The bed was firm. Usually hotel beds are too soft! The shuttle service was prompt and pleasant.

Plussat: Customer service was great. Shuttle to and from the airport was great. Room was spotless.

Miinukset: The bed was hard as a rock and there were only two equally unyielding pillows.

Plussat: Free airport shuttle was good. Close to restaurants. Staff was very nice and helpful.

Miinukset: Beds are uncomfortable.

Plussat: Hotel close to the airport of Incheon. Hotel has a shuttle service.

Miinukset: We had a 4 persons room. The airconditioning was freezing or off. Both not acceptable. Breakfast was not good.

Plussat: Airport shuttle was incredibly fast and convenient. Staff were helpful and professional. Certain key amenities (specifically the shower, which really matters after an 18-hour flight) were superb. Fast wifi and comfortable rooms.

Miinukset: Hotel looks a little sketchy from outside and shows a little wear. I was suspicious at first but everything turned out to be perfectly clean and decent.

Miinukset: Yeah all good

Plussat: Hyvä ja siisti (perus) hotelli lähellä Incheonin lentokenttää - Unseo metroasemalta viiden minuutin kävelymatka. HIljaiset huoneet. Ilmainen kuljetus lentokentälle oli erittäin hyvää palvelua. Yövyin yhden yön tässä hotellissa ennen Seoulista paluuta kotiin. Lähistöllä on paljon ravintoloita.

Miinukset: WC:n käyttökytkimet olivat vain koreaksi.

Plussat: Very friendly and helpful staff. Great to have a free shuttle service to and from airport.Very comfy beds and linen. Convenience stores and restaurants across the road. A/C was excellent. Was 38C outside and we did not feel it. Double glazed windows so no noise. Just perfect. There were 3 of us in a triple room. Very comfortable. 2 showers and a bath. Bar fridge and hair dryer provided. Not 5* but very clean and safe and ticked all the boxes for overnight stay before heading to Seoul.

Miinukset: Nothing

Plussat: Great place, facilities adn people!

Miinukset: Bath

Miinukset: Bed was not that great a little firm.

Miinukset: The halls and rooms smelled of cigarette smoke, the rooms needed a little more detail cleaning.

Plussat: Really polite, helpful staff.

Plussat: The prompt airport transfer.

Miinukset: Nothing much as it was only a transit stay of around 6 hours.

Plussat: Quiet room. Close to eateries and small supermarkets.

Miinukset: Bed was really uncomfortable.

Plussat: -

Miinukset: Huone oli kuuma ja kostea.

Plussat: Close and easy and good transfer service provided.

Miinukset: Air conditioner dripping in he room. We spoke to someone and they fixed to a point. This is the first time I have experienced this however.

Plussat: a clean, nice room, in spite of all.

Miinukset: There was no breakfast, unfortunately. touch 'switches' for light were a pain when the room was dark. No view from the window that was matted.

Plussat: The staff were friendly, the room was comfortable, and the hotel offered a free shuttle bus service to the airport.

Plussat: Shuttle bus. Close to airport.

Miinukset: No bath. Small.

Plussat: Service shuttle bus from airport very good

Miinukset: There was no tea bags or coffee provided in the room. Only 2 sachets of coffee mixture. And the breakfast option, is not really the best.

Plussat: Location was great with free shuttle to Incheon airport. It is close to the shopping malls and lots of restaurants closeby. The hotel itself was pretty disappointing.

Miinukset: I booked with the full payment for a night. While checking in they told me that I have to pay. With much difficulty I convinced them that I had already paid in advance and had to show them the booking confirmation slip which I printed in korean as an extra precaution. They hardly understand any english. Then although my flight was later, they forced me to checkout early since they had other passengers to take to the airport and were unwilling to take me at a later time.

Plussat: Good location. Near to Incheon China Town. Clean room, nice view. Helpful personal. Convenience Store in the same building. Room Service available.

Miinukset: Just the price, it is a tiny bit to high in my opinion.

Plussat: Clean and spacious room. Nice ocean biew and Good location. Very close to China town and Just a few min walk from incheon station .

Miinukset: Hope to have more complementary water.

Plussat: Rooms were spacious and clean: the rooftop bar is very nice and a convenient store in the hotel. Room service was quick and food was good.

Miinukset: We booked it thinking that will be easier to go to airport but unfortunately made big mistake - took us 1 hour and a half to reach.

Plussat: Clean room and nice view

Plussat: location 5 mins walk from Chinatown. Half hour to airport. Clean, spacious, affordable and friendly staffs.

Miinukset: nil

Plussat: The front desk service is excellent.

Miinukset: The room aircon isn't cold and hence the room feels a little stuffy.

Plussat: Great location right across from China town, close to metro stations, bus stop right in front of the hotel, convenience store on site, great view on the port of Incheon, laundry facilities, restaurant and café...

Miinukset: Nothing, we liked everything

Plussat: The lobby is amazing. The room has everything you need, they have room service which is a plus. The staff is friendly and helpful. Location is good. Like 10 minutes walk from everything in the area.

Miinukset: There was a weird smell in the bathroom... can’t figure what it was, but it didn’t go away. Sky bar was closed :( maybe because it wasn’t high season...

Plussat: Near chinatown, big room. Breakfast has a lot of Western options.

Miinukset: Asked for a room with sea view such as the pictures on booking. I was told they would try to arrange this at the time of check-in, but it was subject to availability. However, we did not get a sea-view room even though the hotel was far from full. Found this disapointing.

Plussat: Good panoramic view on harbor and on china town. Best Western standard quality as everywhere

Plussat: Every thing is good like location, price, service, owner can speak English.

Miinukset: The smoke smell in the room made I feel a little uncomfortable

Plussat: Only 2mins to Juan subway station ~ very convenient

Miinukset: Lights

Plussat: Great staff, clean enough, and very close to Juan Station! Thanks!

Plussat: Good location, owner spoke English and was very helpful.

Miinukset: Very dark in the room. Bathroom enclosed in glass with no curtain, so you had better be very comfortable with your travel companion.

Plussat: A nice cosy room, great for a one night stay as a solo traveller. Air con wasgreat and large tv, all of the toiletries you need and a hair dryer. Right next to Juan Station, and very easy to get from the airport. Would stay again.

Miinukset: A bedside light would have been nice, also the light in the bathroom didn't work and the hall light was on a sensor so kept turning off whilst in the shower. If I stayed longer than one night I would have asked for it to be fixed, but I got by ;) Staff don't speak any English, but that was fine for me.

Plussat: The subway is like 2 min away by walking. The restaurants are everywhere. Although it's like an hour away from Seoul still very convenient for us. I will come back here if ever we get the chance again to visit Korea

Plussat: good location and great staff

Miinukset: the aircon was not that cold and though we had an electric fan inside the room, still the room was not cold but instead we opened the window as it's colder outside

Plussat: The area is very nice with urban gardening ans good connected with metro. The staff is very nice ans always good for a nice chat. We loved staying in this hotel. Very clean, quiet ans comfortable.

Plussat: Staff was .perfect. Fast response. Only thing bothered me was the smell of smoking time to time. But my husband didn't smell it.

Plussat: Check-in and check-out was very easy even though we checked in quite late at night (8pm) and checked out very early in the morning (4am). The super friendly and accommodating staff booked a taxi to Gimpo airport for us. They even let us leave our luggage at the hotel for free while we went to Jeju for 3 days! The room even had toothbrushes and toothpastes already available without requesting for it, which is better than most 5-star hotels. There was also complimentary tea, coffee and water in the room, as well as body creams, shampoos and soaps- which is more than what I expected for a budget hotel.

Miinukset: The walk from the bus stop and the subway stop was a bit long especially with luggage, but of course manageable. Other than that, the stay was perfect.

Plussat: Friendly staff Comfortable bed Spacious bathroom Room has many of the amenities required

Miinukset: Thin walls so easily heard other guests around us. Unfortunately found some hair in the beds. Location isn't bad, but not great either.

Plussat: Very comfortable. Big room and comfy beds. Big bathroom. Quite a good location. Many restaurants nearby. Staffs are all good service.

Miinukset: Air conditioner not working properly but not a big problem. We were there when it start autumn so it's chill outside then we opened window.

Plussat: Good to reach incheons main spots fast and have fast way to Seoul around 45min Subway 10min by feet Busstation 2min by feet Staff friendly 24hours store 2min away

Miinukset: U can hear the other rooms a bit if they are not quiet like if they shower

Plussat: Quiet location. Great pro-active service by the staff, who are very helpful. Responds promptly to online enquiries too. It is 3 stops away from Bupyeong underground mall and the Bupyeong Culture street. GULPO food street is nearby too

Miinukset: Nothing that I dislike. As it was a budget hotel, it was a good price

Plussat: The owner was very nice. The breakfast time had passed but he still offered me a hot cream soup and bread. The room was clean and tidy and the bathroom was big enough.

Miinukset: The location was on a little hill head that a little bit tough to walk there with the luggages.

Plussat: Quite a good breakfast buffet. Close to the Park for a walk.

Miinukset: Still advertised, but no swimming pool, which was why I booked the bloody thing. Absolutely massive hotel but hardly anyone there, which makes it almost a bit eerie.

Plussat: A quite and serene place. Provides a majestic view of the city and lake in front of the hotel.

Plussat: I liked the air bath

Plussat: We liked the sun roof (floor 16)

Miinukset: Nothing was wrong.

Plussat: At first glance, the hotel exudes a sense of opulence with granite decor and gilded trims. The rooms were infinitely more spacious than what you'd normally get in Korea and the beds were true queen and full sizes. The bed was quite comfortable and seemed clean; with an absolutely amazing full sized tub in the bathroom.

Miinukset: The staff were aloof at best and treated me with perfunctory courtesy. The tub in the bathroom spewed some sort of green gunk when I tried turning on the jets to give it a rinse before filling the bath. This naturally turned me off to the idea of actually drawing a bath; quite a shame. The breakfast was sad - buffet style but somehow lacking, despite having an array of Korean and Western style food options.

Plussat: Clean and quite. Staff very helpful

Plussat: The location, the staff's attention, and the breakfast was delicious with many options.

Plussat: The place was clean

Miinukset: Overpriced. The staff was indifferent and not especially welcoming. The facilities were over advertised online. No pool or spa was present as stated.

Plussat: Excellent. So......good hotel.

Miinukset: Nothing

Plussat: You feel like you get what you're paying for. So many 5 star hotels in Korea have great lobbies, but the rooms are terrible and the staff are worse. They spend so much money looking hip that they forget everything else. This place was amazing.

Miinukset: There is no airport shuttle, but an airport bus which drops you off right outside. It takes nearly an hour to get there, however.

Plussat: Location was good.

Miinukset: Staffs were not friendly at all.

Plussat: I do liked the gold design inside the room. Bath with glass walls so you can see TV in tube:))

Plussat: Solo traveller. Lots of places to eat/convenience stores nearby. Good sky view if you get a view facing Songdo. Stayed mid-week, so the place was very quiet.

Miinukset: Nothing in particular.

Plussat: Good location,there is a free parking and the beds are comfortable even being small for me.

Miinukset: Terrible breakfast,worn installations,air conditioning impossible to handle.

Plussat: The atmosphere, the room, the people behind the desk. South Korea has a different culture, so the receptionists were more than nice

Miinukset: There wasn't much I didn't like. The only thing that was my fault was misjudging how far away Incheon is from Seoul, but other than that, I liked it. If you're looking to be very close to Seoul, this isn't the place, despite the city being next to Seoul

Plussat: Hassle-free from checkin to checkout. We really enjoyed our stay at R. Lee. We were delighted that we availed their korean breakfast. We had an appetizing meal that has various delicious korean dishes for only KRW 5000. What I really like the most was its value for money. Our room was suprisingly spacious and beautiful. I will definitely book again and will recommend to my family and friends.

Miinukset: None.

Plussat: I had a really good time there. The personal attitude was perfect. And service as well. I highly recommend this place to stay.

Plussat: Beds were very comfortable and the shower was great.

Miinukset: It was a bit farther from an attraction we wanted to go to than the listing says.

Plussat: The rooms are spacious. The beds are comfortable. Also, the breakfast is superb and very cheap.

Miinukset: The receptionists have difficulty communicating in english. Provision for english translations especially in their computers in the room. Also, the hotel is far from train stations.

Plussat: It was very modern clean and well appointed. Staff were excellent and very helpful

Miinukset: All was excellent

Plussat: I like the Location as near to outlet; HALAL Arabian restaurants; Masjid and Incheon International airport.

Miinukset: Breakfast.

Plussat: Nice room, good price and very polite personnel! Thank you. I’ll come here next time again!

Plussat: 15th floor Songdo entral Park view excellent!! Very nice and I had a good experience with my two sons. Good and thanks.

Miinukset: 없음

Plussat: The staff usually tried to help and most things in the room worked.

Miinukset: Complicated directions posted with no English, including the heating/cooling, the toilet, and the light switches (turning off 'all lights control' turns off the router). Also the room service menu selection was poor in the first place, with many items unavailable once placing an order, although delivery was prompt!

Plussat: very good location

Miinukset: Hotel staff

Plussat: Jacob the front desk manager was excellent in his service ... as we needed to find someplace for korean food he went all out to locate for us and even asked us how it was when we came back. He provided such good service that my family was totally impressed. We cannot thank him enough! Thanks Jacob!!!

Plussat: Location was good , there is metro station, park and market, and near here you can tak bus for airport

Miinukset: I ask about late check out but they give only one our, i think for booking members need more attention

Plussat: It was clean, well-located near a supermarket (Lotte Mart) as well as the Songdo Convensia. The cleaning lady was super kind and sweet.

Miinukset: Some female staff were really not engaging and made me feel even slightly unwelcome in the sense that I was not sure if the staff at the reception were happy to meet and greet the guests. A couple of male staff at the reception as well as at the concierge were kind. Just one thing: the hotel has 19 floors and on the 19th floor, there's a restaurant. If you stay close to the restaurant, around 5am every morning, you will start smelling the breakfast (e.g. bacon, eggs etc.) - can be pungent...

Plussat: Good location overseeing the Central Park songdo. There is Lotte Mart right across from the hotel so easy for some shopping as well

Miinukset: Staff not so friendly. Smile is free thus they should use more. The rooms are a little worn out especially the carpet, however the lobby area and outside the hotel itself look okay. Some improvements needed in renovating the facility.

Plussat: Good value

Miinukset: Couldn't check-in at 3, had to wait for another hour because it was full on the previous day.

Plussat: Perfect stay for one day in Inchon between flights.

Plussat: Bed is good. And hotel is in excellent location Front desk is helpful

Miinukset: The shower needs an upgrade for sure There is need for more people who speak good English, sometimes communicating was challenging