Hotel Asia Vaishno Devi

Hotel location is very good and scenic. Hotel restaurant food was good and restaurant employees were very courteous and polite. Night shift receptionist was very well grommed, professional , courteous and helpful in nature. Property Manager Mr Sharma is also very helpful and knowledgeable

Day shift receptionist short in height decently built along with moustache guy(Not the fat guy) was very unprofessional on couple of ocassion. 1) He kept on asking for cab money again and again even before the Patnitop trip started. I have stayed many in so many national and international hotels but never experienced such bad behavior. Stay polices are not clearly defined and this led to many disconnects 2) Heater was not working on one of the days. This caused lot of inconvenience to my family due to extreme chilly weather 3) Sufficient towels were not provided inspire of repeated reminders 4) Again the same person on the day of checkout I requested him to arrange drop cab for Katra railway station, initially he denied and wasted lot of time. I kept on telling him I was informed about the same by the property manager somehow he agreed later on but that caused lot of delay and i almost missed my train to Mumbai.