Kemer hotellit Beldibi

Plussat: The property itself was lovely. To look at.

Miinukset: Too many extremely rude and greedy Russians. I have never been so disgusted and uncomfortable at dinner time before, but this was insanely embarrassing. Pushing past you to get to the food, no manners, very noisy. Reception staff were extremely rude on two occasions. I am upset because I asked for a taxi to the airport. The man who was seeing to that at reception actually sent a message to his friend who was NOT a taxi driver who showed up in a beaten up old sports car and I panicked instantly. I complained and wanted a real driver to which he as extremely angry and shouted a few times at me and his colleague in his own language. I got my taxi eventually. Rooms are ok. Food was good. Breakfast is really bad. Lunch and dinner was delicious. I can’t fault the private area for sunbathing at a cost of 30 dollars per day. The beach and pool area is extremely loud and full of screaming kids. Spa is amazing. Best part of the holiday was the spa.

Plussat: Apparent beautiful exterior!!!

Miinukset: I hate that place!!! I would not recommend anyone to stay at this hotel unless they’re russians,ukranians and turkish with no education !!!! This place is SCARY! We were lured in by the apparent beautiful exterior of the hotel. After we checked in we discovered our room was a filth hole,with a dissgusting bathroom. Please respect yourself and dont go there!!!! Some of Personal its very kind ,but they dont speak any english so its very hard to communicate. As a english speakers it was so hard for us to be there ,as we always been avoid by personal,only becouse we didnt speak russian! Personal deserve a better conditions ,and first of all some nice manager! Manager he is a “King” and treat people like they are all slaves ,you feel disgusting when you see him around,when people have dinner at main restaurant,administration of hotel stay in a private place ,so no one bother them to eat their caviar instead they serve to people bad food ... They feel somehow superior for everyone,even a Swedish King eat on the same table with simple people... When you share your hotel on international sites,this mean personal have to speak english!!!! Or maybe before you go to Onkel hotel take a course in russian !! All inclusive but the menu its very poor ,every day the same,expired food!! Drinks are served in plastic glasses,alchool its some cheap vodka with kind of medicine that gives colour and smell,beer with water ,no juice,no cola..!No ice cream for kids, ,this what you get there. You must pay extra for everything ,and prices are very high ! 10 $for Shisha,15 $ for a la carte menu,2 $for a glass of natural juice, or a turkish tea..20 $ for use the terace by sea. ... No normal wifi in the room,no minibar,no welcome drink,no room service,no nothing!!!!!

Plussat: The maintenance and cleanliness of the property. The spa and massage.

Miinukset: The property and town catered for Russians and the currency was Euro not Lira nothing about the stay felt authentic about being in Turkey. The staff did not provide information about facilities just a paper. When asked for local information, map and activities the receptionist asked her colleague for assistance before he said sorry no English. Staff are from 5* majors improvement is needed. The door to room did not close and lock you would have to force it. After reporting the issue nothing was actioned. I did not feel welcomed at all.

Plussat: Hotel looks nice as the building,that's all.

Miinukset: When you booking from booking.com is completely something different on website and is something different when you get there. Booked with check out between 2pm -8pm and they laugh to my face that this is mistake. I booked for 2 people and they said my reservation is just for 1 and had to pay extra 57Euro. No mini bar in the room when says water and soda on daily basis. Food is just nasty cheap with no choice. And I'm not fussy person. Is just so poor. No organisation. And what makes this place like I would never go back that staff is so rude. For all my days every morning by the same person I was asking to join aqua aerobic and each time when I said - sorry I don't speak Russian person just walk away from me!! They don't speak English and they are very rude that you don't speak Russian. Bathroom was disgusting with water staying after each shower what makes nasty smell after 2h. Is value for money as is quite cheap but do you want spend holiday in nasty place just because building looks quite nice ?on the beach you feel like sardines as is sunbed next to each other in 3 lines . All inclusive but you will eat cheap food. This hotel needs really someone who will shake management or will go as really poor place to stay...

Plussat: Food, drinks and view

Miinukset: Air conditioning and bathroom

Plussat: Great staff and location

Plussat: Outside pool looked nice food was ok.. The only thing that was good was the turkish(bath) hamam and massage we had on Monday.although later we realised the turkish bath should have been free !!..cost us 40 dollars.

Miinukset: Hotels shops not open. No snacks available at pool bar. Pool bar closed Thursday am.spa closed on Thursday too. Pool was not heated and Jacuzzi did not work. Rooms dirty. Only one restaraunt open. Staff rude and ignorant. Smell of sewerage by the lift.

Plussat: The food was very good and the staff was kind and polite, but maybe in the future they can hire people who can speak english (not only russian)

Miinukset: Very poor signal for wi-fi, ware marks on the furniture and bathroom equipment (closet seat cover was the worst), not enough chairs by the pool.