The Gates Hotel Key West

Loved the food truck, great idea. Live music was great too, wonderful artists. Bar have nice seating areas. Ping pong table and corn hole game was a nice touch plus pool is a good size. Shuttle provided by the hotel makes getting to old town so much easier too. All shuttle drivers were super nice.

People at the front desk weren’t nice. They tried to multitask and take care of few customers at same time. I would rather wait for my turn to get the right service. Our room was dark and smelled very musty, looked clean though. We were located at the very last building next to housekeeping nook, which looks messy and dirty, not appealing at all plus housekeeping ladies were extremely loud every morning waking is up very early... One day our Key wasn’t working and we had to wait a little for someone to show up at the desk, we were taken care of but no smile, no thank you or sorry...