The on site staff was very friendly, great parking and on site excursion booking
Comfortable beds and room. Nice staff.
Needed more pool chairs.
beautiful. clean. amazing staff
The elevator was slower than snails snot. You can see the water around all the obstructions. But it is not the Oceanview, it is water but not the ocean. Way overpriced
The hotel bar was nice. The bartenders were friendly & quite helpful about any questions we had about Key West.
The resort fee is too expensive. The shuttle does not run @ all times. A cab cost about $16 to get to Duval St. There were never enough towels in the room; however, when we called, housekeeping did bring more towels within 30 minutes. The room was much smaller than it looked from the pictures on the website. Next time I will also choose to stay closer to Old Town.
Hotel is remodeled since last visit. Very pleased with looks and amenities. Staff was also very helpful.
Clean and friendly
Clean modern hotel, attentive staff
No Resturant on site
the grounds are very nicely put together. The rooms were designed with luxury in mind. Being new they just have some growing pains to surpass but they will get there. The front desk staff seemed friendly and willing to attempt to fix any problem you might encounter.
Being fairly new, the first room we were provided had issues with the barn door for the bathroom where it wouldn't close. We had paid for a ocean view and we're given a room where the elevator block the view. The front desk was able to give us another room but couldn't provide us then with the size bed we had requested since we were there for multiple nights. The new room was clean and similarly put together but the barn door still on occasion would get stuck. Leaving one of us trapted temporary in the bathroom. The second downfall which really has to do with the location is it is right there upon entering key west so if you request a ocean view room, you're going to hear the traffic coming and going.
Service in general very good, front desk people very nice, pool with the palm trees! clean rooms, bar services, clean and warm towels. That was a good experience there. thanks a lot.
the breakfast wasn't what we expected. and the restaurant after hours, that we had to walk to the "next door restaurant" to get the food.
Key West Harbour ja Key Westin majakka ja Keeper’s Quarters -museo sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys.
Perustuu 268 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.