Plaza Hotel & Casino

The friendly staff

No amenities, such as microwaves or refrigerator for personal use. Pool & hot tub closes so early, only open from 9am to 5pm. I believed people like to enjoy that after 5pm. Especially after a walk to the strip or exploring from 9am to 5pm. It's very non sense how the pool hours are exactly at that time. 5th floor on north tower smells just like a smoking floor, but it is non smoking. For our room, supposed to be non smoking. Bed was not comfortable, but comforters and sheets were so it helped a little with the uncomfortable bed.

the restroom was very small you cant walk in easy .

Shuttle to airport. Disappointed was not informed after making reservation that there is also a shuttle from the airport. Auwe!!! Big oversight that cost us $50+. Very bad lack of PR. Have been here at least three times before and expected better communication.

South tower basin too high making washing face and brushing teeth very difficult. Shower curtain in 811 and other rooms for disabled need to be floor length plus. Water Splashes throughout bathroom floor forcing mop up. Poor design.