Hilton London Olympia

The location was close to the exhibition arena at Olympia and also the rail station. The breakfast was included in the room rate and was actually nice. Plenty of choice of hot and cold options. Concierge staff were very helpful looking after luggage and assisting with taxis.

The property is in dire need of a refurb. The carpets are threadbare in both public areas and in our bedroom. The smell coming from the carpets on the 6th floor, especially in our bedroom was awful and we had to spray perfume in the bedroom to try to mask the smell. The sound of the toilet cistern refilling in the bathroom would have wakened the dead in the bedroom adjacent. The mattress on the bed was too thin and past it’s best days. All in all we had a very poor night’s rest. The lifts were not working properly

Great position for trade visit to Olympia. Fantastic value for money considering hotel in London, perhaps too far away from main London attractions and that is reflected in the price.

The bed! I kept waking in the night as bed so uncomfortable