Courtyard by Marriott Louisville Downtown

There's a small Starbucks in a hotel - so not really what you'd call a breakfast facility - more an internal concession stand

Grumpy staff at check in - Thankfully some later in stay were actually pleasant. Getting the shuttle bus was a nightmare - you need your reservation # to get it sent out to you. Add to this that my reservation was lost, then found for different nights, before finally being found again - very shoddy especially as it was made out to be my fault Hotel was full of loud kids (some kid of residential camp/project?) running round corridors at night and filling up the common areas. No one seemed to be in control and staff were incapable / unwilling to intervene

Very close to everything. Staff on premises was nice and welcoming. Very nice clean room.

They have charged a hold on my card (which I do realize is normal) but this should be explained to guests. They have also charged an extra night even after calling about the hold.. I have called twice and I am still having issues.