Hotellit lähellä Macon Middle Georgia Regional

Plussat: Everything!

Plussat: Don is the perfect host, very friendly and he serves a delicious breakfast!!! Go for the French Toast!

Miinukset: The bed is a bit soft, not really a problem.

Plussat: Great location! Short 10 minute walk to downtown Macon, although the return walk is all up hill - but still very pleasant and good for the body after our dinner at the Dwontown Grill. The owner did offer to come pick us up - but we needed the exercise. Then there was yummy cheesecake waiting in our room which of course we had to eat. Breakfast was amazing! Soooooo good and beautiful!

Miinukset: Parking is on a side street but was no problem. I missed there not being a swing on the front porch but the furniture and plants were beautiful. I just like an old fashion swing. Would also be nice to have small ice buckets in the rooms although there was ice available downstairs.

Plussat: The home is elegantly appointed, so it is like stepping back into time. The rooms are comfortable and also elegant. The hosts make you feel like royalty; waiting to check on you (when appropriate) to see if you have all you need. Breakfast was delicious as well. Afternoon drinks, turn down service, etc. Just marvelous! It was also a pleasure to talk to Don about his very interesting background. This will always be our first choice when staying in Macon. You should make it yours too.

Miinukset: Parking is a bit tight, but I’m not sure how you could improve on that.

Plussat: Very kind host. Elegant place and facilities. Nice and tasty breakfast. Located in the old nice neighborhood of Macon.

Plussat: Breakfast was sensational.

Plussat: Don is an excellent host and very accommodating for those individuals who have dietary restrictions. He had a delicious vegan breakfast prepared that exceeded my expectations.

Miinukset: N/A everything was awesome

Plussat: It was a novelty to be able to stay in a genuine mansion house, updated with every modern comfort but furnished sympathetically and in keeping with its historical style. We felt like personal guests of the host who entertained us generously. A real experience not to be missed when travelling through America.

Plussat: An amazing mansion. When we first enter the mansion we stepped into the past. The attention to detail is incredible. The owner is a wealth of information and is deeply involved with the property and his guests. We are so happy we found this place and are looking forward to return. We highly recommend this place.

Plussat: The property was spotless inside and out. We were made to feel very welcome by the friendly lady at the front desk. Room was spotless and comfortable. Very convenient to Mercer College and walking distance to 3 great restaurants.

Plussat: The Location.My Church is the next exit South.I had access to the interstate.

Miinukset: No,I have used this Hotel several times and I like it especially when I can get it at a reasonable rate.

Plussat: Cleanliness

Miinukset: Should have at least 1 hour more for breakfast. 6:30 - 10:00 would have been better.

Plussat: The room was comfortable, clean and well stocked. Staff were professional & helpful. Check-in/out was easy. Hotel was nicely maintained and no problem with elevator.

Miinukset: The mattress on the pull out couch bed was horrible. Too thin and my granddaughter's back hurt every morning. Those mattresses need updating immediately.

Plussat: Location and breakfast.

Miinukset: No Senior discount Found prices $20 lower than what I paid

Plussat: Friendly, quite, extremely clean, location One item that might be a problem.....room 326 water spout in tub is extremely loose. Almost To loose that pressure could cause pipe to break and cause water damage.

Miinukset: Only to stay longer, enjoy your location!!

Plussat: The room was clean, neat, comfortable.

Plussat: didn't have time to eat

Plussat: The staff was friendly, courteous, and helpful. The room was well appointed and very clean. And the location - near Mercer University - was great.

Miinukset: I thought it was a bit pricey.

Plussat: Location was good. Easy access to the University and to the interstate.

Miinukset: I was hoping the rooms would be like suites with a door to the living area.

Plussat: Friendly staff. Clean, well-appointed suite. Nice fire pit with chairs outside.

Miinukset: It didn’t match the online description. We had two disabled people among our party. We specifically chose this hotel for a much needed one-night stay after a 10-hour drive because the description said it had a bar in the lobby, an onsite restaurant, and an indoor pool. (It also says it has an onsite Starbucks?) We so looked forward having all of this just an elevator ride away and a pool not dependent on weather. We got none of it! The suite was nice, however, and the facility clean. Restaurants and bars were nearby, but not onsite as promised, and the pool was outdoors. (No Starbucks, either!) Very disappointed!

Plussat: Great location!!

Plussat: Location

Miinukset: Noisy

Plussat: Property was fine

Miinukset: The problem was 2 very noisy drunk college students. At 1:30 am and then brilliant 3:00 am we were kept awake by 2 drunk young men who had returned to the hotel and could barely walk. The staff should have intercepted them and/or called the police

Plussat: The woman at the front desk was amazing. We were tired after a long drive and she was so friendly and checked us in quickly.

Plussat: Breakfast

Plussat: Staff was amazing

Miinukset: For the price I was very disappointed in the room. Stayed in much nicer rooms for well over half the price.

Plussat: Friendly staff and great food and service in the restaurant!

Miinukset: The shower bar needs to be leveled and tightened. The bath/shower button was difficult to move.

Plussat: The staff was amazing. Very helpful with suggestions of places o in the area. It was very clean.

Miinukset: It is in need of updating. We were very disappointed and surprised as we expected more from the brand. Room was clean but dated. Bathroom was uncomfortable. Bed was most uncomfortable.

Plussat: Awesome deal Awesome DEFINITELY would stay there again

Plussat: Front staff was very friendly

Miinukset: Mattress very uncomfortable - needs replacing

Miinukset: Mattress in a 3 1/2 star should be better!

Plussat: The lobby was beautiful and the hotel was in a safe location, not too far off the interstate. As a female traveling solo, I care most about safety.

Miinukset: For the star rating, the room itself was outdated and felt old and dingy. It was clean, but the mattress was creaky, walls were beat up, bathroom smelled mildewy. The lobby is gorgeous but rooms need updating.

Plussat: The staff were friendly and polite.

Miinukset: The room smelled a little musty but otherwise great.

Plussat: Beds comfy.

Miinukset: Nothing.

Plussat: Very convenient to interstate and restaurants.

Miinukset: Wish it was a little less expensive

Plussat: The location is right off the freeway and close to dining places.

Miinukset: The front desk clerk left the desk, saw me standing there but proceeded to disappear for at least five six minutes or longer. I understand she was by herself but at least acknowledge your customer don’t look at them and walk away.

Plussat: The location was great! It was located just a few minutes from several good restaurants which was super convenient! The staff there were very friendly and their breakfast was full of options. They even had fresh pressed juice each morning for people like me that like to eat healthy! It was very clean and well maintained! Great stay overall!!

Miinukset: No complaints from our stay!

Plussat: Great staff! Bed was clean and comfortable. Bath was clean.

Miinukset: The rest of the room could use some updating. Carpet was old.

Plussat: Cleanliness

Miinukset: No light blocking curtains. There was a street lamp right outside my window and I slept terribly.

Miinukset: TV too small and too old.

Plussat: Wonderful staff. Great price, spacious room. Good location. Will definitely stay there And I have already recommended it to others

Miinukset: Nothing

Plussat: Price

Miinukset: Employees stood in front of building smoking we are not smokers and whoever owns it should tell them not do that and they looked as if they picked them up off the street other then that the rooms are old bed was bent in center and shower was not hot it wa

Plussat: Good location and price for our needs.

Miinukset: Double bed and no breakfast. Typically 2.5 stars gets a queen bed and breakfast.

Plussat: Loved the size of the room. Very clean. Staff was friendly. Would come back to stay.

Miinukset: Nothing.

Plussat: Accomodating

Miinukset: No

Miinukset: It was dirty

Plussat: Plenty of space, storage. Closet was big! Suite has full size fridge, microwave and 2 burner range. Dishes, coffee and utensils.

Miinukset: Staff was having conversation while I was checking in. But, seemed nice.

Plussat: Price. Proximity to restaurants.

Miinukset: No room available when i arrived at 1 am.

Plussat: The location was near my event, and close to restaurants.

Miinukset: They didn’t have any King size beds. There was hair on a towel, the top from a razor on the bathroom floor and no Continental breakfast.

Plussat: Loved the room and cleanliness! Loved the breakfast. Loved the people that worked their. Accessories in the Room.

Miinukset: Price. It will make me look for a high rated but cheaper motel.

Plussat: This is our new hotel. We were extremely impressed with the breakfast bar, fire pit, and lobby. Our room met our extremely high standards for cleanliness and this is the first time we didn't have to ask for more bath towels.

Miinukset: If this was my hotel, I would require the front desk attendant to stay up front at all times. All staff should be required to make eye contact,, smile, and deliver a greeting

Miinukset: A little high on price but really nice.

Plussat: Room was spacious

Miinukset: No grass area for walking dog

Plussat: The staff was pleasant

Miinukset: Didn't like the fact that hair was all over the floor and tub in the bathroom, crumbs were all on the floor behind the beds, and the fact that I got bitten by something and my hand was swollen for 3 days

Miinukset: Jacuzzi was broken and the employees knocked on the door 2-3 times before 11am which is checkout time. Do not recommend

Plussat: Love coming here

Plussat: The sitting area and lighting

Miinukset: Refrigerator didnt work...sheets were stained...

Plussat: Staff were very friendly

Plussat: It was a decent room size with king size bed, bed was extremely comfortable and loved the comforter. Wanted to keep it for myself. Breakfast buffet was very good.

Miinukset: They put us in a room with one wall that backed up to an elevator, we literally heard it going up and down all afternoon and night every time someone used it, which was a lot. Not fun. Thankfully it was only one night that we stayed there as we traveled south. Very disappointing..no one wants to listen to that constantly.

Plussat: 6 floors

Miinukset: Staff was very unprofessional. Beds were not comfortable. Not a great area of town.

Plussat: When I checked in the lady was very sweet & smiled a lot.

Miinukset: When I checked out the young lady wasn’t friendly & acted like she did not like her job. The breakfast lacked could spruce up the menu.

Plussat: We stayed in the hotel on the way to and from Florida. I would stay again for an overnight stay.

Miinukset: The room needed some deep cleaning. BUT I think this is the case with most hotels.

Plussat: Everything was good

Miinukset: Was all

Plussat: Very easy to find- right off the interstate. No complaints. Slept comfortably. The dog stayed free.

Miinukset: Wish there had been larger grassy area for the dog outside, but he managed.

Plussat: Restaurant staff members were pleasant

Miinukset: The room smelled like mold, only received one poorly done housekeeping service during 6 day stay. At that time the bed was not made properly, cups were not replaced and coffee was not replenished. During checkout the staff member did not make eye contact.

Plussat: Friendly staff

Miinukset: Location was a little further than expected but not bad

Plussat: The lady at front desk was nice, she even helped look around lobby for our sons lost air pod. The beds in our room were very comfy! Room was clean.

Miinukset: My husband and I were traveling from In to Fl on Christmas day with our 2 sons and searched for a hotel to spend the night at. We chose this hotel based off the information online, there is an indoor pool and hot tub and a restaurant. We were really looking forward to relaxing in the hot tub and splashing in the pool and having a decent dinner esp considering it was Christmas day and restaurants were closed. We were completely disappointed in all 3!! The restaurant at the hotel was over priced, service was slow (we were the only ones there that orderd food), and food not good! Our sons decided to get their trunks on and head to pool and my husband and I were headed there but were met by our boys and they told us the pool was closed (maintenance guy was cleaning the pool and it was supposed to be open til 11pm!!) and that the hot tub was closed (maintenance guy had told them it hasn't been working for 6 months!). We went to pool to see for ourselves and they were right! What a major let down! To spend that kind of $ and to not even be able to use the 2 main things we chose that hotel for, totally unacceptable! We should have received a discount! That is basically false advertisements! They need to update their description! And if the pool isn't going to be open until the time posted, then change the time!!

Plussat: The rooms is clean and comfortable!The Lady at the desk was really nice.The lady working the morning I left at star bucks was very nice.

Miinukset: The rooms was nice and the bed was comfortable!

Plussat: It was the hotel where the conference I was attend was being held. Convenient b

Miinukset: I was charged for parking even though the conference I was attending had made arrangements with the Marriott to provide free parking. My room was not completely serviced. No clean towels were left.

Plussat: Clean and comfortable

Plussat: My father was in the hospital across the street and after a few days we decided to get a good nights rest. I went downstairs to Starbucks to get coffee and Latoya couldn't not have been nicer. She was the bright light in such a dark day.Thank you for being so kind to me. I really needed that hug and kind words

Plussat: Clean and well-kept. Nice furniture.

Miinukset: Nice hotel but very overpriced for what it was, and where it was.

Miinukset: Floors were sticky in bathroom TV was broken Let staff know on first night and nothing was done Maids never cleaned the room, changed sheets or brought fresh towels the entire three day stay Completely unacceptable especially for the HIGH price to stay here.

Plussat: It was clean and the bed was comfortable. There was no remote to the tv in the room and Brian, who I believe was the hotel maintenance man, brought me up one and was very professional and made sure the remote worked before he left.

Miinukset: Location was out of the way from I-75 and no fast food eateries in the area. There was no complimentary breakfast, not even coffee.

Plussat: It was reasonably priced and in a great location.Interstate is easy accessible in several directions.

Miinukset: Yes,there is a parking fee that was implemented and I was not made aware there is a sign on the desk.It was not mentioned.

Plussat: The staff was very professional and courteous.

Miinukset: My room wasn't cleaned when I returned from a outing on Sunday after I confirmed that it would be by housekeeping who was two doors down from my room. When I returned and discovered it I had to go downstairs to inform the front desk.

Plussat: Pool and water pressure in shower

Miinukset: We got a room with a pull out sofa. There was no linens for it. It took over an our time get them after going to front desk once and calling twice. It was late and my son was tired so this was a bummer.

Miinukset: Noisy heater all night

Plussat: The bed was comfy the heating did not work.

Miinukset: No heat. No breakfast and I wasn’t told breakfast was not included.

Plussat: Bed was amazing.

Miinukset: I assumed they offered some breakfast included. Did not want to spend 7.99 for more food than nesessary.

Plussat: This trip was awful.

Miinukset: The staff was rude.

Plussat: The location is perfect. It's close to the highway and restaurants.

Miinukset: When I arrived to my room the toilet wasn't flushing properly, I requested a room change but they only sent maintenance up that evening and the next before it was fixed. They didn't change my room or compensate on the inconvenience.

Plussat: Nice fun lobby bar.

Miinukset: They gave me a room that was literally 50 yards from train tracks. There were 8 freight trains that night. I did not sleep a wink. Would not go back.

Plussat: Location

Miinukset: Room not particularly clean. Rooms poorly lighted. Bathroom poorly lighted and not super clean. Fixtures and furniture not maintained well.

Plussat: The staff was accommodating to my personal physical needs when I booked the room. It’s very important for staff to understand the needs of the customer. I will return and recommend on this merit alone. The location was right off the highway which was convenient. Everything was clean and neat on the grounds as well as in the hotel itself. I also appreciated that the lobby elevators could not be entered unless you had a room key. This safety feature keeps those who do not belong at the hotel from wandering hotel hallways, or worse. I appreciated the lovely architecture as well the comfortable atmosphere and decor; all interwoven quite nicely for atmosphere and experience.

Miinukset: Our room window curtains did NOT close. Room 202 windows face the train tracks and were not made to close, leaving the visitor vulnerable to voyeurs even at a higher floor level. Even if it were the top floor, windows should be made to close completely in order for the guest to feel as if they were safe from wondering or prying eyeballs. I would like to have had coffee in the lobby when I got there. Water was available at arrival, but I prefer coffee.

Plussat: Clean room. Close to the highway.

Miinukset: No free breakfast like other Holiday Inns.

Plussat: The location.

Miinukset: The floors were gritty and dirty and the sheets had were clean,but had stains.

Plussat: It was right off expressway

Miinukset: N/a

Miinukset: There was no elevators

Plussat: Close to the highway and inexpensive.

Miinukset: Ants in the bathroom and my soap was missing when I came back to my room.

Plussat: The clerk Tynisha Green was excellent with her professionalism & customer service skills. She went above and beyond to accommodate me & my friends.

Miinukset: N/a

Plussat: Pass

Miinukset: Rude front desk

Plussat: Nothing

Miinukset: Rude desk clerk, did not have reservation correct, charged more for pets, smelled like smoke

Plussat: location

Miinukset: nofood or candy in the machine

Plussat: Clean rooms and great breakfast

Plussat: It was definitely the nicest and cleanest hotel in the area that wasn't an arm and a leg.

Miinukset: Didn't enjoy the price, but with a big event going on and booking at the last minute, I really can't complain.

Miinukset: Didn't like the bar being right next door. Got a but loud during the night. We also felt quite uncomfortable getting out of the car, we were a late check-in. There was a lot of people hanging out in the front.

Plussat: Employees were very nice!! Room was clean!!

Plussat: Friendly staff and great location.

Plussat: Staff was very friendly and accommodating. The place looked and felt very clean.

Miinukset: Very hard to let them know online that I was bringing a pet. But they we’re very good about it once I got there.

Plussat: Staff friendly, facility clean and neat

Plussat: Quick checkin/out. Breakfast was well supplied.

Miinukset: Room had terrible odor, one towel was covered in old makeup, moldings were torn off, there was no smoke detector in the base on the ceiling.

Plussat: Location. Near some resteraunt s.

Miinukset: A lot of scratches and dents in furniture and applicanes. This hotel shows signs of a lot of wear. Small breakfast area. No tub in room. Bed was comfortable.

Plussat: Good variety of food. Price for room.

Miinukset: Nothing

Plussat: Hot breakfast

Plussat: In minimum services hotel there are few things that need to right. Decent bed, clean room, Good quiet AC system, Working TV, and acceptable coffee, some cereal, and a few extras in the morning. They hit all of these. The best in this tier I've seen.

Miinukset: Nothing. They hit it all.

Plussat: Good value.

Miinukset: Queen bed. Too much light shining thru the window at night.

Plussat: the front desk clerk

Miinukset: strong smell in the first room...had to change rooms to diff type

Plussat: Location was awesome, room and staff excellent.

Plussat: 2nd Room was clean and smelling fresh

Miinukset: Staff was not very welcoming and Rude They gave me a n old mewdew smelling room it was horriiable l Had to ask for a whole new room and the 2nd shift staff acted like he didn’t wanna accomadate me at first but it right after time had passed

Plussat: Breakfast room was cozy, and free breakfast was reasonably good, with a little variety available.

Plussat: Leaving and going to another hotel to stay

Miinukset: Disgusting.Stains on the bed, sheets, pillows, floors & walls. Pullout sofaS were broke with a big note that said do not pull out or management will charge you $100. Floor was nasty with food and dirt. Things falling out of towels.No refund given

Plussat: The front desk staff was courteous and friendly. The room was comfortable, AC was on when we arrived.

Miinukset: Location. I booked while on the road and tried the option to get a better rate without knowing which hotel I would be staying at. Ended up over 5 miles away from the area I wanted to be in.

Plussat: location off higheay

Miinukset: first they don't say that they will charge you for pets until you get to the hotel which was kind of frustrating as other hotels is included in room price! Also, my kids took their shoe and socks off in the room and within two min their feet were black!

Plussat: Parking availability

Miinukset: No hot water in shower. Guy at front desk not real friendly. Did not respond to me or look up when I said "Good Morning" walking in to get breakfast.

Plussat: God location n surprisingly quiet

Miinukset: Pillows were ridiculously small. Air conditioning unit so old hard to tell how to adjust it.

Plussat: Nothing.

Miinukset: It was dirty and I was scared. It is a motel!! Not a hotel, and me and my 77-year-old mother were afraid to walk outside. The bathroom smelled of itinerary, so much so, you had to leave the door open. The place was falling apart!! Do not stay here!

Miinukset: Room was clean but carpet smelled like urine and it was not in a very good location

Miinukset: water at best warm.

Plussat: Nothing

Miinukset: Everything Room was nasty dirty I don't think it has been used or cleaned in years

Plussat: The staff was nice.

Miinukset: It appears like a motel for long stay folks.

Plussat: Not much

Miinukset: No smoking room had burn holes in the couch from cigarettes.

Plussat: Friendly staff, good location.

Plussat: Clean

Miinukset: No

Plussat: Breakfast was OK but coffee was awful. Bed was comfortable.

Miinukset: Room not very well cleaned, toilet not flushed and 6 inch nail on floor next to bin. Paint coming off walls. Shower was too hot to stand under and would not turn cooler.

Plussat: The management was wonderful and made sure we had everything we needed!

Plussat: I was given the 1st floor which I requested. Recently renovated, hard wood floors.

Miinukset: The amenities listed were not in room. No hairdryer, not toiletries, no coffee maker in room. When I asked at the front desk, was given toiletries, but was told they were short a housekeeper so she didn’t know what the housekeeper was able to accomplish on her own. That made me wonder how clean my room ACTUALLY was! No “extra” blow dryers or coffeemakers so out of luck there. Breakfast was very puny and coffee was not good.

Plussat: The staff was friendly easy check in and check out.

Miinukset: At check in I had to wait the rooms were not ready. The rooms need major updates. My room was missing a coffee maker asked for one was told they didnt have any as they are being stolen. will never stay here again.

Plussat: It was quite, the staff was very friendly, and the continental breakfast was good.

Miinukset: No

Plussat: Nothing

Miinukset: The rooms were disgustingly dirty. I wish I could post photos on here to show you: graffiti on the walls, ketchup all over the microwave handle, cigarette burns in all the furniture, wads of toilet paper jammed into holes in the walls, leaks in the ceiling which were moldy. It was unbelievable. My friend confirmed his room was in the same condition so it’s not a one-off. Absolutely the worst hotel I’ve ever stayed in.

Plussat: The location was only one mile away from my business training. This is a central location for restaurants and gas. This location is in a safe business district.

Miinukset: The service was not great. Towels were taken every night but no replacements were provided. When replacements were requested from the front desk. Dirty towels were given.

Plussat: close to red lobster and gas station

Miinukset: Place should not be open for business . Needs a major remolding.

Plussat: Location was close for my purpose of being there

Miinukset: The TV didn't work. The owner tried really hard to get DIRECTV back Cigarette Burns in the bed comforter The bathroom tub spicket was scalding hot no cold water to blend

Plussat: Close to downtown.

Miinukset: The exterior door appeared as though someone had recently kicked it in. The towels appeared as though they were used to dry paint brushes wet with black paint. The room was devoid of toilet paper and facial tissue paper. The drains badl needed unclogging.

Plussat: Nothing execept it was close to the chevy dealership where my car was towed

Miinukset: Very unclean and in a bad area, telephone did not work, hotel look as if it was still in the 70's, trash and dirt all around edges of room

Plussat: The staff was absolutely awesome.

Miinukset: The bathtub was not in the best of shape and the fixtures were loose. Had a "Gang Tag" on the .back of the room's door (lol). Not sure why a gang would want to do this?

Plussat: Beds were very soft

Miinukset: The room has no fridge.

Plussat: Bed slept good.

Miinukset: $20/rm cash deposit demanded by clerk at check in. 1st room had a McDonald's pie wrapper and a shoe on the floor by the bed. Rusty towel rack in 2nd rooms bathroom off the wall and laying on back on toilet. Floors left dirty residue on feet and socks.

Plussat: Dirty rooms and very bad service.

Plussat: Location was excellent

Miinukset: M

Plussat: bed and pillows were nice

Miinukset: Toilet ran all night, floor was dirty and had to wear shoes or socks. Did not feel secure at location, saw people cutting across lot with back bags on, I could not sleep was up checking my auto all night.

Plussat: Location was excellent

Miinukset: Staff too pushy at checkout. I probably would have stayed another couple nights had i not been rushed out so rudely

Plussat: Sheets and towels were clean. Liked being able to park in front of room.

Miinukset: Bathtub had no drain plug, the shower diverter was broken off so water not directed to shower. The soap dish was missing and just a damp hole there. Light bulbs were missing from lamps. Dirt along wall, under table, and on microwave. No ice machine. Ice brought to room by staff amounting to 1 qt size baggie. "Nominal pet fee" was $35.

Plussat: It's next to some restaurants and right off the interstate. LITERALLY the only positive.

Miinukset: Had to pay an unexpected $20 CASH deposit as a promise I won't smoke in room. Random sketch characters wandering around. Room was yucky. Shower head didn't work, could only take a bath. No comforter on beds. Just sheets and a heavy sheet. Could

Plussat: I liked the staff they was nice

Miinukset: Its nasty not clean I could not take a bath because mold was everywhere disgusting especially what I paid for its

Plussat: The room was very clean and he had a microwave that was clean. There were several guests who didn't have one in the room or one guest who didn't have one in the room was gave one but it was moldy inside. The pool had trash in it.

Miinukset: The staff was unfriendly and we couldn't check in early. But at 3 when we could,it was a long line and then I had to wait nearly an hour before I could get my room. The staff didn't know what she was doing at the check in desk. Several guest complaints.

Plussat: it was right near the interstate.

Miinukset: Everything else! Live bugs, dead bugs, dirty, I mean disgustingly filthy floor, only one out of 4 pillows had pillowcases on them, broken light fixtures, broken hairdryer, uninterested check-in staff.