|Toronto Pearson Intl|
met our needs
We had an unexpected overnight in Toronto when flight was cancelled. Booked a large room with a king bed. The room was lovely. Very comfortable bed, quiet room and met our needs.
We booked a large King bed, when I arrived front desk said you want two queens, no we booked a king. Oh we will give you a complimentary upgrade. Saying it was the booking site's error that you paid for basic room. But I did not, in fact I booked a room a few categories up. Shuttle took 45 minutes to pick us up after we called them. In the am the shuttle was there and we left on time but then he got called and we had to go back to pick up two late people. Did not care for the way the driver drove, very aggressively.
Polite staff, tasty cookies :)
Some construction going on on the backyard
Rooms very nice , love the bed and comforter , really made a difference
I had no idea they were renovating these are things that we should know before we book
The staff is superb! Especially Jordan! We go back every year when we're flying out and they are always amazing and take extra good care of us. They remember who we are! Delightful staff! Quiet room. Comfortable night's sleep!
Restaurant: staff and food needs to be the same caliber as the front desk staff.
Excellent customer service
This was by far the best hotel, the staff was friendly, helpful and truly cared about their guest comfort. I would stay here again if needed.
The price for parking is a bit much, $16.00/a night but one of the staff member took care of it for us without asking. They went above and beyond what was expected!
Staff were excellent and responsive to all needs. They offered to arrange shuttle service to the airport in the middle of the nite and were courteous & competent
The heating systems are entirely ineffective and created a lot of discomfort on a cold nite. There is no constant or consistent way of having a comfortable temperature...room 213
The bed and pillows were extremely comfortable.
The beds were a little small (2 double beds)
shuttle service to Toronto Pearson airport
some of the serving staff in the lounge were non attentive, slow and inefficient
I liked the free parking while we were gone on our 1 week vacation and the free shuttle service. very friendly
good service at reasonable prices, no surprise added room charges
Near to airport
The beds were nice. It was handy to fast food restraunts.
Price was high. $12 for parking is a rip off. Any charge for parking at a hotel you are staying at is just a money grab. Toronto is bad for that.
Quite, Clean and Comfortable. Hotel staff were freindly and helpful.
Iceland Arena ja Mississauga Hershey Centre sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiini- / town car -palvelu ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1254 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 475 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.