Mississauga hotellia

Plussat: Room was very comfortable

Miinukset: No dislikes. - everything was very nice

Plussat: Large Room Larger than average Nice layout

Miinukset: I cant think of any

Plussat: Close to parkn fly and to airport and reasonable price.

Miinukset: No

Plussat: Hotel was beautiful and very close to hotel. Unfortunately we could not stay long because we were just there for a layover.

Miinukset: No

Plussat: This property is very close to the airport. The room was nice but needs update! The pillows on the King size bed were small!

Miinukset: Because of the Covid-19 there is no breakfast, no amenities. One would think the rate would be reduced or some kind of compensation given- $260 Cdn is a lot for a bed and shower.

Plussat: Pizza from the bar. And it was open late

Miinukset: Parking. Cost and not enough spaces

Plussat: Nothing. Not paying, told staff. their room air thing was in serious need of repair was on all night with loud noise and my lack of sleep.

Miinukset: see above, have it working in good proper order

Plussat: The staff

Miinukset: Lack of maintenance bathrooms door handle was jammed and couldn't close and lock it and bed slid of the frame

Plussat: Clean

Miinukset: Didn’t get a warm feeling from the doorman. Asked to leave our 2 suitcases for 15min while we went to get our car at park n fly and he grunted, didn’t respond and basically ignored us. Found that odd as front desk person was very cordial and friendly and said it wouldn’t be a problem at all to leave our suitcases there.

Plussat: Didn’t use the facilities as only there for a night due to early morning flight.

Plussat: It is really not far away - but you need to wait for the shuttle bus. When bus arrived, not enough staff for check-in was available. Rooms where clean and nice.

Miinukset: If you present Hilton card - it is not the best answer: We can not grant you the extras, because you booked at "booking.com". "Next time you should book via "Hilton.com". it is not loyal against the provider "booking.com" and second it is not loyal against your customer, who still decided for Hilton instead of other airport hotels in Toronto. So it would be just fine, to provide the same values. At least they gave me still free internet.

Plussat: Very convenient to airport.

Miinukset: Long walk to north tower and room. I have mobility issues.

Plussat: the cleanliness

Miinukset: the cost to park for a week was a bit high...

Plussat: Bed and pillows Fast guest service when I called down for a few forgotten items

Miinukset: I arrived late and had to wait a while at the desk for my turn to check in. After midnight you want to check in immediately and go to bed! Parking was a nightmare. Pretty clear that room was painted over to update it.

Plussat: Special thanks to Jasmeet Saran for her help during these difficult times (corona virus). Cleaning staff was also very friendly.

Miinukset: Not really the hotel's fault, but the benefits of staying there are diminished due to restaurant, bar, pool, etc closure due to corona virus.

Plussat: The whole package was very good. The young man checking us in was top notch.

Miinukset: Being a tad picky here, but bath area was a little tight. Also, being a self proclaimed handyman I always notice unfinished work wherever I go. The bathroom painting\chalking\general finishing needs to be completed. Minor work that needs to be done to make the area look great. We waited for the shuttle for 30 minutes, when the recording at the hotel switchboard said it arrived at the top of the hour and on the half. I called at 4pm to be sure and she said it should be there shortly. At 4:20 it arrived. Not really a big deal but when you come from a month of 27 degree weather to 3 degrees, It's a tad chilly waiting outside.

Plussat: How the staff dealt with Covid-19, and the great price during this crisis. Free airport shuttle.

Miinukset: Covid-19

Plussat: Decent stay for overnight before flight

Miinukset: Poor facilities in bedroom. Has tea packet but no kettle.

Plussat: reliable restaurant and close proximity to airport ... comfortable bed and clean room.

Plussat: the restaurant was passable. very limited menu. Staff were excellent.

Miinukset: Parking was terrible. Under construction and we arrived in a snowstorm. Parking was not convenient and was expensive.

Plussat: right across the street from Terminal 3 of Pearson Intl Airport

Plussat: Staff were lovely. Location convenient. Room very comfortable and the attached restaurant/bar convenient.

Miinukset: Thin walls.

Plussat: Definitely the customer service ... in both at night during check in and in the morning during checkout where amazing

Miinukset: Loved it all

Plussat: Beautiful hotel, clean , modern, neutral location to where I was commuting to.

Miinukset: I wish there were microwaves in the rooms.

Plussat: No Brkfst due to corona virus, but the place is somewhat tired looking needs sprucing up. Front desk very nice and patient. Thank you

Miinukset: Modernizing the facility men's washroom needs Reno.

Plussat: Under duress because of covid19

Miinukset: Had problem worth heat in room, resolved by front desk

Miinukset: There was aunts throughout the suite

Plussat: close to airport shuttle service free breakfest

Miinukset: we were supose to have parking but was advised when booking in we had no parking they gave a print out and showed no parking there was no place left to park hotel over booked parking we had to pay extra park in park and fly cost us

Plussat: Close to the airport

Miinukset: They cancelled the shuttle without telling anyone Then told people to walk

Plussat: The employee on the desk was soooooo professional and soooo graciously helpful to The guest who's is a senior , returning alone from the States and I need of of friendly and helpful person esp. in these horrifically difficult times. Cisclene, I believe is her name.

Plussat: The staff were lovely!

Miinukset: We were e disappointed that we were not provided a free shuttle to and from the airport as advertised. This cost us an additional $55.00 extra return trip. We also were not given breakfast either, which cost us another 22.00 at the airport. Making this 79.00 room now $156.00 a night. I can tell you it wasn't worth that. I realize we are in a crisis situation with the Coronavirus, but they could have put out some yogurt and bananas and oranges. If taxis are doing shuttles why couldn't the hotel?

Plussat: great breakfast

Miinukset: no sink plug in bathroom or in bathtub

Plussat: No shuttle or breakfast (covid19)

Miinukset: I booked thru booking.com for $90 but when I arrived, my bill was $140. I was not impressed.

Plussat: A fabulous location-minutes to the airport with the free shuttle service. A hot breakfast is a nice way to start your day as well.

Miinukset: Not a thing!

Plussat: Erittäin hyvä paikka lyhytkestoiseen yöpymiseen. Ystävällinen, auttavainen henkilökunta. Kiva pubi.

Miinukset: Food crumbs on the floor

Plussat: We arrived in Toronto & had to stay overnight due to a cancelled flight. Found this hotel on the internet as being reasonably priced, has a restaurant & within airport range so booked it. The restaurant was closed due to the covid-19, but takeout was available, which we were very grateful for. The fellow who got drinks and supper for us went over and above to make sure we were well taken care of.

Miinukset: It wasn't as close to the airport as we expected, so the taxi fare was very high. I found the bed lumpy, but otherwise our short stay was good.

Plussat: Location.

Miinukset: The linen in the room was torn. Despite repeated complaints, the blanket was grudgingly changed. After specifically asking to speak to a manager and leaving my contact, no one bothered to respond.

Plussat: Great stay. All were good.

Plussat: It was in a great location for me.

Miinukset: Breakfast was not included. We were run out of the lounge because we did not have a breakfast voucher.

Plussat: Bed was very comfortable

Plussat: Excellent room service though not many options. Very easy to use uber eats or skip the dish without leaving the room. Great black out curtains and very comfortable bed. The suite was large and roomy which is great for a longer stay. It cost around 20 cdn dollar to uber from the airport to the hotel. All in all it was great value for money. I felt safe and there was always someone at the lobby front desk. The room had a fridge and microwave which was awesome.

Miinukset: Water temperature for the shower was not warm sometimes and not warm enough by my standards. The hotel it self could use some renovations but the overall it wasn't bad. I also felt cold in the hotel room itself. The heat didn't distribute evenly in the suites.

Plussat: Room decor and size was good

Miinukset: Breakfast that was included in my stay didn't have many items.

Miinukset: Room was dirty. Pool closed. Room service gave themselves a 20$ tip without consent.

Plussat: Nothing good about this hotel. You shouldn't have to wait until 5 o'clock to have your room cleaned. The wifi is hit and miss, also the breakfast is way over priced for what you get.

Plussat: Room was dated but nice and clean and spacious

Miinukset: Staff was not friendly and there was an issue with booking I chose breakfast to be included and they said it was not and offered nothing to my for my 12 yr old neice. All I wanted to do was feed her a quick easy breakfast and they offered no solution.

Plussat: Room nice.

Miinukset: No coffee, no snacks, breakfast overpriced. Room service billing misleading.

Plussat: The room

Miinukset: Since we are paying for the room the parking should be free for the guests you end up paying more $20 just for one day parking

Plussat: nothing we like about this hotel specially staff on the front desk was very very rude and poor. carpet in our room was very filthy and dirty

Miinukset: staff and room cleanliness

Plussat: Buffet breakfast was nothing great compared to price.

Miinukset: Better breakfast options and more coffee in the room.

Miinukset: I have a bad experience of staying. got food poisoning. me and my son

Plussat: I just loved the hotel! but I need to say that the highlight of my stay was the staff, especial thank you to Daphne at the main restaurant, she is the most attentive waitress ever! she is very dedicated and sweet! in general the whole staff is super nice and willing to assist you with any request. I loved the food, I highly recommend it, everything looks clean and well maintained. Room was great and the swimming pool is just beautiful!

Miinukset: I was not made clear that there would be an extra parking charge.

Plussat: The bed was nice and comfy. I love the lavender bathroom toiletries :) Eggs were delicious.

Miinukset: Ice pail was dirty. Snack bar was ridiculously expensive. Besides that, no complaints :)

Plussat: One of the best hotel‘s food that I’ve tried lately. Staff is extremely friendly and helpful on whatever your needs are.

Plussat: The water slide was amazing! Very comfortable beds!

Miinukset: Breakfast included would have been nice.

Plussat: Fluffy bed and quiet room

Miinukset: The old plumbing system and also the sound that the air conditions made heating up the room

Plussat: Convenient, great price

Miinukset: Surprised for a deluxe room it didn't have a fridge.

Plussat: Clean room

Miinukset: No

Plussat: Location from airport, rooms were beautiful, breakfast was great, this hotel met all of my needs.

Miinukset: I just wish there was a microwave in the room.

Miinukset: Lighting in the room was horrible

Miinukset: Its very small room.

Plussat: Location

Miinukset: Need to update room coloring and have a patio

Plussat: Location and airport shuttle Staff were awesome

Miinukset: We found old necklace from previous guests under pillows Bathroom is outdated

Plussat: Clean, comfortable, location,

Miinukset: Airplane noise, but can not be helped.

Plussat: Location

Miinukset: The heater smelled and gave me an headache

Plussat: Easy check-in, check-out process. Free WIFI and breakfast and close to the airport.

Miinukset: No shops/businesses around in walking area. A little noisy during the day due to planes taking off. Parking lot can be overcrowded.

Miinukset: Dated heat and air system but friendly morning staff.

Miinukset: other than the odour of cigarette smoke in the hall, it was a nice place.

Plussat: Great breakfast and friendly staff

Miinukset: No USB chargers in rooms and shuttle service lacked

Plussat: The free shuttle to and from the airport and buffet hot breakfast

Miinukset: The outlet next to one bed was out of the wall and they used a power bar so it was a safety issue but I reported it at check out. Also had to wait almost 1/2 hour for the shuttle from the airport at night to get to the hotel.

Plussat: The staff

Miinukset: They did t clean out the garbage cans full of used tissues and moved us around 4 times it took almost 3 hrs to check in !! And we in the middle of a covid pandemic???

Plussat: The rooms were large and clean. The cleaning staff was friendly. The hotel was close to Toronto's airport but away from the congestion of the city

Miinukset: A bit more security would be nice. A uniformed presents would have been appreceated

Plussat: The layout of the room.

Miinukset: - we chose this hotel because it has a water slide and did not know it closes every Sunday at 1pm. We used the pool on Sunday evening and were very disappointed our child could not use the slide.

Plussat: Large room. Good HVAC system. Nice bar/restaurant.

Miinukset: TV channel selection and guide system are not user friendly. Maintenance items needing attention were passed along to the front desk at checkout. Cleanliness behind bathroom door was poor.

Miinukset: More staff at night

Plussat: Location and price were good

Miinukset: The rooms were filthy. They had trash and hair. The table and furniture were stained. Also, the hotel advertised free breakfast, which was not available. Apparently their other location has this option - but we did not want to move there.

Plussat: Location & size of room

Miinukset: Water pressure was low and for a while not on it all.

Plussat: The lobby, the staff, the room and how open it was

Miinukset: No

Plussat: Excellent value with included "hot" breakfast option.

Miinukset: There was someone scraping the snow in the hotel entrance at 430AM for about 10 minutes, woke me out of a dead sleep.

Plussat: Everything.

Miinukset: N/A

Plussat: Clean, functional.

Miinukset: Breakfast was lousy.

Plussat: Everything was perfect! Super clean hotel with great breakfast and great swimming pool. My family and enjoyed our stay thank you

Plussat: Location, convenience, staff, free parking

Miinukset: Everything was good

Plussat: The staff at Reception were great. Mohammad was the one that assist me during my late evening check in, and went above and beyond to accommodate my requests. He is truly professional. The staff working in the breakfast area and common areas were courteous. Great location as well for people that need quick access to YYZ also east and west of Mississauga.

Miinukset: There is a construction going on beside the property (other hotel properties near by) and traffic from the main road. Best if possible to request an even room number. Facilities were good but a couple of items require a bit more TLC.

Plussat: The room was well laid out, and the bed was really comfortable

Miinukset: POOL WATER COULD BE WARMER..

Plussat: We liked the friendly staff size of our room and the breakfast was yummy See you again

Miinukset: No

Plussat: The staff at front desk wasn’t helpful at all to accommodate us checking with without a credit card in hand and wasn’t helpful in finding another way to check us in. Traveling far with two children and even when I said I would pay deposit in cash he refused to check us in

Plussat: Location and bed

Miinukset: Cleanliness of the room and smell.

Plussat: Cleanliness

Miinukset: TV choice

Plussat: We were there just overnight in transit. It was all good, from the airport shuttle to the desk staff, the room was very nice and the morning coffee hit the spot. They even provided a breakfast bag to go.

Miinukset: N/A

Plussat: Sasha was professional and friendly. We were given a complimentary upgrades because our rooms were not ready by check in time. Very nice rooms (King Suite). Clean with comfortable beds. Very close to airport. Check-out staff also friendly, professional and helpful. Gave me directions to 401 and complimentary parking. Big thank-you to all the staff for making our stay so pleasant.

Miinukset: All the lobby area tables were quite dirty. Looked like the cleaning staff had wiped the tables with some kind of cleaner but forgot to rinse them. Facilities rating doesn’t really apply due to restrictions caused by the coronavirus.

Plussat: Close to airport

Plussat: It's convenient for Pearson for an overnight stop before a flight.

Miinukset: We were in room 912 - the bathroom heater ran constantly all night and it was like trying to sleep with a tractor-trailer in the room. Very noisy and quite unacceptable. Do not take this room if they offer it to you.

Plussat: Everything went very smoothly.

Miinukset: Nothing

Plussat: Breakfast

Miinukset: They charged me twice for my stay and it's not solved even a month after our stay there.

Plussat: Cleanliness, free breakfasts and lunches, and terrific hostesses!

Miinukset: Bed was way too soft!

Plussat: Easy clean

Plussat: We had dinner served to us. What a bonus!! As I did not have a car

Plussat: The amazing breakfast selections and convenient hotel shuttle.

Miinukset: More seating for breakfast is needed. Price to rent a movie was way too high.

Plussat: Nice staff

Plussat: A nice, spacious room, delicious breakfast, free shuttle to/from the airport, free wifi and coffee/tea in hotel lobby.

Miinukset: We sent an e-mail to the property about late check-in few days before arrival (we knew our flight is gonna be late), but they did anyway charged us for no-show few mins before we arrived. Receptionist charged us for our room again upon arrival saying he is gonna cancel the no show payment - well, he did not. We had to arrange that the next day with another (otherwise, very friendly) receptionist and it took then another week to actually get the money back. I recommend to the hotel not to charge no shows if informed in advance about late arrival.

Plussat: Good location and good value for the money

Miinukset: Not enough light in the room, the place was loud

Plussat: Very clean. Beds were comfortable. Pool was A good temperature.

Miinukset: Location was a little away from things.one of the 2 elevators were broken so if you needed or wanted to take the elevator, you had to wait a long time and run the risk that the elevator would be too full already.

Miinukset: The room was very dusty, bed was old and sunken in

Plussat: We always very much enjoy visiting this hotel for a nice, relaxing weekend. Staff are extremely pleasant and professional. Everything is lovely and clean. We always enjoy the pool and hot-tub...a real highlight for us.

Miinukset: Our room was not made up which was a real inconvenience and disappointment to us. I believe it was a miscommunication between the housekeeping staff but nonetheless I would have expected more from the hotel in terms of understanding that our room needed to be serviced and our supplies replenished. Four pillows of various densities are provided yet none of them are comfortable.

Plussat: Clean, comfortable, black-out blinds, helpful and accommodating staff...keep up the good work.

Miinukset: Nothing.

Plussat: Great location, 20 min from the airport. Restaurant was great to have downstairs after a long flight with kids. Breakfast buffet was very ample. Kids loved the pool, which was warm! All in all a great experience & we will definitely plan to stay here

Miinukset: No

Plussat: I definitely enjoyed my four day stay here. It’s modern & clean. The location is great if you’re looking for a quiet and laid back neighborhood. There’s also plenty of food nearby. The staff was polite and friendly but the breakfast

Plussat: The room was clean

Miinukset: No

Plussat: Very upscale feel, good value for money. The staff were very helpful

Miinukset: When cacelled they didnt

Plussat: No complaints

Miinukset: Pricey restaurant also expensive at pop machines

Plussat:  

Miinukset:  

Plussat: Staff

Miinukset: Nothing

Plussat: Bed was excellent

Miinukset: None

Plussat: Location and free breakfast

Plussat: This hotel is a great value. Free parking and breakfast is included.

Miinukset: Didn't like that there are no safe in our room.

Plussat: location and shuttle to hotel was quick

Miinukset: terrible front desk service or lack there of. Noone answered the phones to the front desk had to go down in person to ask what I needed.

Plussat: Hotel had mini kitchen w 2 burners, fridge w freezer, and microwave in the room. Free breakfast was good and included every day. Parking was easy close to freeway. Nice heated perfect INDOOR pool. And BBQs for guests outside to use!

Miinukset: King bed in my room was uncomfortable and sagged. Sofa bed was also very uncomfortable and not very big. Located right next to fan. Room wasn't properly cleaned and I think they allow pets so there was a funny smell in the room. Only one waffle maker.

Plussat: The apartment was big,clean and quiet

Miinukset: Breakfast

Plussat: Was quiet for sleeping, but the pool temperature was too cool to fully enjoy, and the breakfast staff did not use proper huge practices in food handling. I was not impressed. I mentioned to checkout staff

Miinukset: As above

Plussat: Location is great, peacefull and quiet area, close to airport, less traffic and congestion,

Miinukset: Room service was not that great

Plussat: This hotel was better then I expected!! From the friendly front desk to the very comfortable beds! The breakfast was very good.

Miinukset: just before 10 the breakfast room door was closed both days I stayed there. You need to give a little wiggle room in the time so we can grab a napkin or whatever. The hot food had just been filled and we had been waiting then boom the door was closed!

Plussat: Excellent location and staff.

Miinukset: For my budget level, have nothing to complain about!!

Plussat: everything! the front desk the extremely friendly front desk girl, the breakfast the coffee the cleanliness

Plussat: Breakfast and dinner are better than most hotels of this rating.

Miinukset: No.

Plussat: Friendly staff. Free shuttle to and from airport. Restaurant and bar. Short stay but we were happy with our overnight stay before our flight home to Vancouver in the morning.

Miinukset: No complaints

Plussat: Quiet

Miinukset: One of front desk staff was calling room at 10:38 at night due to something that had already been taken care of by another staff member

Plussat: We like that it is very close to the airport and has 24 hour shuttle available.

Plussat: Pleasant staff. Very nice room. Would stay there again

Plussat: I was late getting there (1130) and Restaraunt was closed. Front staff lady not friendly. Acted like I was bothering her. The young man in am was lovely and really good breakfast with staff in kitchen area very nice.

Miinukset: Carpet in room looked old. No place to eat if late arrival.

Plussat: Shuttle bus from airport was on time. Driver was friendly and helpful. The hotel was clean the staff were very friendly and very efficient especially the staff in the breakfast room they made it a pleasure to have breakfast early in the morning. The variety for breakfast was excellent.

Plussat: Excellent location and super clean, just wish staff would do more about unruly guests. We shouldn't have to leave 2 hours earlier than planned. It's leave or listen to the porn station next door cranked.

Miinukset: The room next to us partied until 230 am. We asked front desk to call and tell them to quiet it down. Desk did then they turned on the porn station and cranked it super loud. We never slept at all. Ended up leaving hotel at 3 am for airport.

Plussat: Location

Plussat: Staff were very nice. Breakfast which came with the room was great and the fellow that ran the breakfast was lovely!!Will definitely stay again !!!😊😊

Miinukset: No

Plussat: Great brunch Great value

Plussat: Staff is so helpful. The room was huge.

Miinukset: Cold in the dining room. They need a wall near the door to block cold air.

Plussat: Conus virus, so limited amenities,

Miinukset: Provide more selection (food( for late night traveller

Plussat: Bed comfy room spacious

Plussat: That it was open during the pandemic.

Miinukset: That the restaurant was closed during the pandemic, although I do understand.

Plussat: The hotel was nicely decorated and clean. The chef and the wait staff at the restaurant were courteous and professional.

Miinukset: I found that the hotel staff that checked us in was not very helpful. She did not even let us know time and price for breakfast.

Plussat: I stayed there in Nov 2019 and was so impressed I booked again However, during the interim there had been extensive renovations and the room I was given smelled of such chemicals that I asked to change, I was promptly given another room and told that the rooms had undergone significant upgrades and renovations during the interim. The second room was pretty much the same but it was getting late and I was tired, the smell of the carpet/furnishings was nauseating. It was hard to sleep there and in fact I did not sleep much. I cannot stay there again. I noticed that the hotel has a sign in the front stating they are a Green Location; how about no offgasing of furnishings/carpets etc?

Miinukset: See above.

Plussat: Location and shuttle service

Miinukset: No

Plussat: Proximity to airport

Miinukset: Bathtub dirty. Actually looked like Urine in it. Have pictures. Heating system in room was broken. Very loud. Maintenance staff came to our room and turned the system on and off. Could not regulate room temp. Had to turn it off to sleep.

Plussat: Front desk staff and shuttle people were excellent. A really nice breakfast also.

Miinukset: No

Plussat: All good

Miinukset: Pleasant experience

Plussat: Our choice for airport hotel stay. We've been here a few times. Restaurant very good, easy to park and unload, quick check-in.

Miinukset: Satisfied all round.

Plussat: Free Shuttle to the airport

Miinukset: Paid Breakfast

Plussat: close proximity to the airport. restaurant was nice. Bedding comfortable. Good shuttle service.

Miinukset: No

Plussat: nothing

Miinukset: staff costumer service

Plussat: Location

Plussat: location

Miinukset: Closed to the airport

Plussat: The price paid this time ($---)was very resenable.

Miinukset: Shower was not operating properly.

Plussat: Location to Toronto airport!

Miinukset: Outdated furniture, mold smell, carpet & curtain was dirty.

Plussat: the room was clean and very quiet at night

Plussat: Nice big rooms ... Cannot emphasize how much I appreciated how Neat and clean this place is considering for $10-15 less you can end up in hotels which are trash and disgusting. Staff are hospitable and friendly breakfast was amazing to.

Plussat: Had Microwave & small fridge, close to highway exit, breakfast

Miinukset: No elevator for 2nd floor,

Miinukset: Security deposit of $100 did not returned within 5 business days. The information at the counter is wrong. It has been 3 weeks now and I run after my funds

Plussat: Rooms were modern and roomy. The beds were clean and comfortable. The washroom was also upgraded and the stand-in shower was roomy with great water pressure. The thermostat was responsive and the room was nice and warm when we arrived.

Miinukset: No elevator and our room was on the second floor. Had quite a bit of baggage. There were ants crawling around the carpet of the lobby.

Plussat: Comfortable bed, adequate heat, great TV, plenty of outlets near the bed, Nice buffet breakfast

Miinukset: The heater was a little noisy but it was fixed when I mentioned it.

Plussat: We had an evening flight and the front desk staff gave us a 5:00 pm checkout at no extra charge. Fabulous customer service!

Miinukset: Nothing. It was 100% excellent.

Plussat: It was just room to spend night nothing to enjoy

Miinukset: In my room the one wall was not paint and also room was not properly painted. No refrigerator no microwave only small bed.

Miinukset: This hotel is definitely over rated. Its doesn't even match a two star hotel standard. The room was small and in a cheap modern style:smaller size table and uncomfortable chair. Glass wall between shower and bedroom. I couldn't take shower as no privacy.

Plussat: Beautiful modern hotel. Easy free train ride from airport

Plussat: Very close to the airport

Plussat: Erittäin siisti, erittäin tilava huone, hyvä sänky, hyvää kahvia kapselikahvinkeittimestä. Hyvä sijainti, jos jatkaa pian matkaa lentäen.

Miinukset: Hotelliin pääsee lentokentän monorail-junalla, mutta juna oli vaikea löytää. Viitoitus oli vasta kun osui oikeaan kerrokseen ja oikeaan osaan lentokenttää. Kentän henkilökuntakin neuvoi aluksi väärään. Ei aamiaishuonetta.

Plussat: The location and ability to walk to the airport and use the train.

Miinukset: The bed was not very comfortable the mattress was worn out and very soft.

Plussat: very comfortable bed

Plussat: Absolutely great spot if you just need a hotel close to Toronto airport!

Plussat: Clean, bar open late with snacks

Plussat: The hotel's functionality

Miinukset: I asked for a wake up call, but did not get one and nearly was late for my flight

Plussat: We booked 2 rooms same price and category . They gave our son a room with 2 beds which we were not asked if we wanted but then They charged us more for it . They are refusing to refund us the difference

Miinukset: As above did not honour booking .com price

Plussat: They will accommodate to you are needs

Miinukset: A weird smell in the hallways, no ventilation

Plussat: The hotel has a free airport shuttle but it runs ever two hours.

Miinukset: They have a voucher for the restaurant that gives you $5 off if you spend over $20 (before tax) but that only applies to food (they don't tell you that) and the waiter was rude when he refused to accept the voucher. I will not be back.

Plussat: Very clean and modern decor bed are comfortable

Miinukset: Yes there shuttle needs to be faster waited over an hour for pick up when the hotel is 15 minutes away and they charge you to be picked up

Miinukset: When we landed at the airport we called for a shuttle, they responded saying it would take 45 mins. The hotel is only 15mins away from airport. 45 mins later the shuttle still had not arrived. We arrived at the airport at 2200, we got to the hotel at 2400

Plussat: Average

Miinukset: Hotel room smelt like fresh paint. Could not sleep all night. Thankfully only there for one night.

Plussat: The staff was very friendly.

Miinukset: This hotel is listed as an airport hotel with shuttle service. They are a distance from the airport and I had to wait an hour for the shuttle to come pick me up.

Plussat: Good continental breakfast. Very pleasant staff ... although the manager/owner was a bit pushy with the handling of the front desk girls.

Miinukset: Only towels for one person. Walls thin you can hear other guests. Extra parking fee .. no cool!

Plussat: Location and price

Miinukset: Cooperation with hotel staff

Plussat: got the spacious queen suite with jetted tub and living room which I liked a lot. Also they responded right away when we notified them that one of the TV wasnt working.

Miinukset: they didnt change the bed sheets. they were dirty with stains and hairs from previous customers. very disappointed about that

Plussat: nothing

Miinukset: It advertises airport location. THIS IS NOT AT THE AIRPORT

Plussat: Friendly customer service

Miinukset: No room service Washroom was not clean properly No water to drink in the room - helpless customer service due to lack of staff

Plussat: Clean, convenient to highway, reasonable price, free breakfast, free parking.

Miinukset: The A/C machine is very very noisy in the room. However, there is no controller and thermostat for the A/C.