Maputo hotellia

Plussat: The cleanliness is top notch. The place is well maintained and the decor was lovely. The designer seemed to pay a lot of attention to detail. Breakfast was delicious and the staff were very friendly and helpful especially Adelicia. The location is fantastic and the city centre is a 10 minute walk from the hotel. The dog was super friendly but seemed bored since he had noone to play with.

Miinukset: There seemed to be a lot of rules around which felt a bit uneasy like someone was always watching. In retrospect, I guess the rules are there because of unfortunate experiences with some guess. I also wondered who takes care of the dog if he sleeps outside and it starts raining?

Plussat: Great small hotel. Friendly staff, well maintained facilities and very quiet. It was a good environment to work!

Plussat: Staff, facilities and location! Couldn't recommend it more!

Plussat: Alicia at the desk was just wonderful. She was helpful and ever smiling.

Miinukset: It needs extractor fans in the bathrooms.

Plussat: Great pool, terrace and breakfast. Very helpful in arranging transport.

Plussat: It is a safe and relaxing place to stay, with delightful staff.

Miinukset: Nothing. That's why I keep staying here.

Plussat: Fantastic breakfast. Fantastic food. great location.

Miinukset: Housekeeping staff entered my room at night while I was sleeping. It happened two times.

Miinukset: Shower first night just warm water. Second night no hot water at all!

Plussat: Friendly staff and quiet efficient. Lovely ambience and beautiful views. Would love to visit again

Miinukset: Monotonous breakfast.

Plussat: The staff were exceptional in every department. The breakfast buffet was a treat every morning! The facilities were also exceptional!

Miinukset: The only negative comment is the pool loungers could be upgraded and have more available. Could be cleaned more regularly, when moving them to the shade of the umbrella, they are very dirty underneath.

Plussat: Beautiful old historic hotel. Good food, beautiful views. Spa is really nice!

Miinukset: Bit pricey.

Plussat: The interior , it’s really beautiful

Miinukset: Nothing really

Plussat: Good comfortable bed

Miinukset: Room service was very slow.

Plussat: Great views

Miinukset: Location is not central but close to the beach.

Plussat: hotel itself is very nice, well-located. pretty standard radisson blu.

Miinukset: got bed bug bites

Plussat: Location was very central and the breakfast has various meal options

Miinukset: Lack of SPA Facility

Plussat: It's an awesome place to stay. The rooms have an old charm about them and the bar is cosy. The hotel also endeavours to provide a wide selection of food and are extremely responsive to emails and guest requests. Its the third time I am staying with them.

Miinukset: The departure shuttle from Hotel to Airport was late and I had to wait 10 minutes for other travellers.

Plussat: Good

Miinukset: Nothing

Plussat: The breakfast was great and had a wide variety

Miinukset: The room Had a smell.

Plussat: everything was great

Plussat: outdoor space is nice and staff was courteous.

Miinukset: The room was nearly $300/night and I only had hot water one day. The rooms are dark, very small with one little window and smelled musty. I would not stay here again.

Plussat: Location, as Mundos sports bar is next door. And in the other direction is LeBuena cafe that does the best coffees in Maputo.

Miinukset: Hotel coffee (restaurant) is bad. I like breakfast but I like coffee more. So even with breakfast included I would miss and go to LaBuena just down the road. And at $333 for 2 nights, to me it’s okay but not value for money. That said, my company pays, so to me Avenida is all about convenient location. Stayed previously, stayed this time and will stay again next year, all because of Mundos in the evening.

Plussat: The rooms were very clean. Nice lounge. Food was nice as well

Plussat: All about the facility

Miinukset: Nothing that I can remember

Plussat: Delicious dinner and breakfast. comfortable quiet room.

Miinukset: The hotel struggled with a request for a car and driver to show me round the city. Got there in the end, but it felt like something they'd do very rarely.

Plussat: Friendly staff, proximity to other restaurants and bars. Only 20 mins from the airport.

Miinukset: N/A

Plussat: Excellent facilities, spacious and clean rooms, very well trained workforce and delicious food. Mr. Mario Maolela, Head of Reception, handled our requests in a very professional and courteous way. We will definitely stay in this fantastic hotel again in a near future.

Miinukset: N/A

Miinukset: Problems with the only elevator working. Somethimes waiting several minutes to have it on the floor. Using the stairs every day from the 5th floor

Plussat: Staff are all very friendly and helpful. Service is quick and efficient. Breakfast is excellent. Rooms on 3rd to 5th floors have beautiful view on the city and ocean. Great showers

Miinukset: The hotel is a bit far from restaurants and you will need to take a taxi. Gym equipment is limited

Plussat: Great restaurant and breakfast

Miinukset: No food or drinks by the pool

Plussat: Everything except

Miinukset: The unstable Wifi

Plussat: The facilities were nice, room was clean, the food was lovely and it is located right next to the shopping mall. The porter was excellent! My bag had broken and he took it to the shopping centre and had it fixed for me. This was a great help as I do not speak the language at all.

Miinukset: The staff's English was not the greatest and we struggled to understand each other a bit. There is a club across the road that was still blasting music until we woke up the next morning for an early transfer to Kruger. We were in room 623 so you may want to make sure your room is not on the same side if you want a decent night's sleep over the weekend.

Plussat: The comfort of the bed. The rooms are spacious.

Miinukset: I don't think it is a 5star hotel if you look at the facilities as such. I asked to change my room 3 time giving to reallity Vs expectations...

Plussat: The staff is very nice and efficient, above all the restaurant staff

Miinukset: There was no iron in the room

Plussat: The breakfast at Afrin is good and variable. The location of the hotel is also convenient, close to the main shopping centre in the neighbouring, easy to get to and from.

Miinukset: Negligence by house keepers who didn't put towels in the bathroom until I called reception and got it solved.

Plussat: Mr Ahmed Iqbal, the Director Finance, is exceptionally courteous a person

Plussat: Kindness and willingness to help

Miinukset: They assume that everybody knows Portuguese

Plussat: Hieno hotelli hyvällä paikalla.

Miinukset: Kuntosali vaatimaton. Allasalue ei viihtyisä, suoraan receptionin vieressä. Sauna epäkunnossa.

Plussat: Great location, overlooking the river. Super breakfast. Nice comfortable rooms.

Miinukset: Check in can be more efficient. The AC didn’t work properly

Plussat: The view and the food from the restaurant.

Miinukset: Poor quality of room facilities due to aging. They forgot to bring my early breakfast in the room in the checking out day.

Plussat: I specifically asked about the size of bed and they said its a double, only to get there surely it was not, as it said single. Email to confirm this is available. Staff absolutley competent even if they just 2. Breakfast was unexpectedly lovely some hotels dont even offer that quality of food

Miinukset: Size of Bed

Plussat: I loved this hotel - its Art Deco style, hardwood staircase, room with balcony and fabulous view, garden and – most of all – the staff. It was my first time In Mozambique and I was travelling on my own. The hotel staff looked after me extremely well and I would like to say thank you to Alberto and his team for all the advice and for sorting me out with taxis and anything else I needed.

Plussat: The food was delicious. The view is also nice.

Miinukset: On Saturday night there was such loud music, like we were in a disco. It went on till late, whilst I came there to rest, hoping to sleep.

Plussat: We arrived and were checked in okay. On the way to the rooms, the corridors smelt dusty - as if they are renovating the floors or in some areas close by our floors and we could also smell smoke - it was smoky. There was no WiFi on checking in our rooms. The only bright lights were in the bathrooms, actually in our Boss' room the Bathroom light did not even work - really! I had even requested an upgrade if possible for her on arrival. She was so furious, she ordered that we check-out immediately and go to another hotel, which we did and were extremely happy. The Junior staff at Reception were alright - there was even a young lovely trainee who was doing her very best under the guidance of her Senior, but we were patient. Then - it was only when the Front Office Manager came as the staff had to refer to him that we checked in and were checking out immediately. He wanted to charge us the full three nights stay for cancelling, until I told him that I was a Travel Agent and I know how policies work. He ended up charging us for one night. All the while he never apologized or empathized, just bent on charging us for deciding to leave, of which it was no problem. The Lounge area by Reception was so noisy and we could smell cigarette smoke from the other areas around it. It was just not a good experience at all. Mr Boss was very very upset and she made sure I let you know as soon as we returned to Johannesburg. No WiFi - how else were we going to do business in a Foreign Country - come on now!!! Not impressed at all. As a matter of fact, I have an inquiry for Hotels in Maputo from some Clients who are due to travel this weekend. I have referred them through an industry partner - Migo Travel Mozambique as I am away on business, and as you can imagine.....

Miinukset: Everything described above

Plussat: Very central, big room. There was a bottle of champagne and a treat for our honeymoon celebration.

Miinukset: Some parts look the age they are. But that’s part of it charm, I guess

Plussat: The hotel was well located, had an airport shuttle (which you need to book beforehand). It has a lovely pool, good view across to the new harbour bridge, accommodation and food were all good and staff very friendly. I would stop here again next time I am in Maputo.

Miinukset: I cannot really pinpoint anything that was a major issue.

Plussat: It was a comfortable hotel in a good location. Unfortunately there was very limited parking in a very small car park in front of the hotel on the street. There was only the one restaurant that was quite small and very crowded, making it very noisy and impossible to have any discussion. The breakfast was good. We did not dine in the evening because of the previously mentioned reasons. The conference facilities were good. The translation acoustics were fair, but there was a lot of back ground noise.

Miinukset: Dining Room and more restaurants. Limited bar area as well.

Plussat: Affluent staffs, servience

Miinukset: Drain stucking mostly

Plussat: I was happy with the staff although breakfast starts only after 7am. They need to start earlier bcos we have meetings to attend.

Miinukset: just breakfast was on the very lighter side.

Plussat: Good location for work meetings, safe neighborhood, good restaurant and free breakfast

Plussat: Great well run guesthouse in convenient location

Plussat: Nice, bright and comfortable property. Spacious rooms, friendly staff, good location. Nice that there is a restaurant on site. Safe neighborhood. Close to airport.

Miinukset: I requested specific rooms, and was promised those rooms at booking; but did not get those rooms at checkin. That was very disappointing for me. Otherwise, my guests enjoyed their stay!

Plussat: The location is awesome, the wifi good. The place is secure

Miinukset: The guy serving breakfast on 04 October 2019, was very slowly and forgetful.

Plussat: The staff was very friendly and helpful. The airport transfer worked smoothly. The room was clean and the bed was very comfortable. The dinner at the in-house restaurant was very good. All in all I had a nice and pleasant stay and I would return to this place on my next trip to Maputo.

Plussat: Accommodating and professional in all booking arrangments. Send response quickly. Staff verify if they got my order right. Vegetables are available and properly cooked. Assisted me with taxi booking.

Miinukset: There’s nothing to complain.

Plussat: The property is comfortable.

Plussat: Great tbone steak

Miinukset: Not the best pillows. Hot water didn't last long. No aircon remote in the room.

Plussat: Great location to shops and offices. Breakfast was fairly ok.

Miinukset: The were few issues about the hotel including cockroaches, old furniture, two English channels, broken lift ( actually the lift got stuck while I was inside and hotel personnel had to rescue me out). Noise from the bar outside. Broken bed.

Miinukset: They forgot to put new towels in the bathroom.

Plussat: - Not a lot! - the reception staff were good and helpful

Miinukset: - The location, right next to the red light district! - the bar, OMG it is depressing - the staff are not helpful, the guy in the bar makes you feel like it is an effort for him to serve you! - the breakfast needs a rethink and change - the wifi was shocking!

Plussat: Calm in room,corridor aro und

Miinukset: Nothing

Plussat: Beautiful views over the cathedral and the new suspension bridge.. Easy access and friendly, helpful staff.

Miinukset: The beds need replacing - mattresses are so old that you can feel the springs !

Plussat: Coffee shop adjacent

Miinukset: Bathrooom required maintenance

Plussat: Pretty decent hotel, Fairly basic, but ideal for business trips. Internet was a little slow, so I ended up tethering to my mobile phone. Washing facilities were quick and efficient, although a little expensive. Paying the final bill was easy and can pay with credit card. Next to the hotel there is a bar/cafe/restaurant which is internal to the building.

Miinukset: Laundry was a little expensive and the tracking tags are stapled to the clothing. Restaurant menu was somewhat limited.

Plussat: Ambience

Miinukset: Nothing

Plussat: Snack barf dinner very good

Miinukset: The room floor being tiled needs ‘warm’ rugs for a cosy feeling of comfort and furniture is very, very dated .. a little disappointing for a hotel of in that price / market range

Plussat: Clean facility and spacious room. And the view was to die for

Plussat: I loved everything, as soon as we got there we checked in without any hassle. The view from my room 911 is amazing. Breakfast was delicious and the place is clean. The location is so convenient, you can walk to the shopping centre in a few minutes. My car was parked in a safe parking with 24hrs security. I have went to Maputo many times and I regret not staying at Rovuma for all my trips.

Plussat: Clean room Food was not bad Location excellent

Miinukset: Staff was NOT welcoming. The receptionist, the security staff, the restaurant waiters. Rooms are not properly marked. Toilets are antiquated and not comfortable at all.

Plussat: The food was good. Staff were helpful and friendly. Rooms are clean.

Miinukset: Only problem we had was the shower heads didn't work well - they need to be cleared regularly.

Plussat: The village set up is great, doesn’t feel like a mass produced hotel. Lovely trees, nice pool. Nice rooms and villas. Very friendly staff.

Plussat: Location, security, cleanliness, service. The arrangement of chalets is delightful and peaceful. Most staff friendly and eager to help. My chalet was roomy and comfortable. All rooms are suitable fly screened.

Miinukset: Varying staff attitudes, mostly in the restaurant. Some were a delight to deal with, other were quite surly and disinclined to smile. This applied to one or two of the restaurant staff only.

Plussat: Excellent helpful staff

Miinukset: In need of better maintenance

Miinukset: Location very noisy early morning

Miinukset: customer service is poor, and the hotel is stuffy with foul smell in the bathroom

Plussat: Always trying to impress and improve!...

Plussat: The coffee and fruits are good!...

Plussat: Staff, location

Miinukset: The house keeping needs improvements to reach high standards, but it is still good

Plussat: The first concierge lady I met was very pleasant but she was the only one! One room booked was really nice. The other had a good view, but had musky mold scent. The beds are very comfortable!

Miinukset: Again, the room I was in had a mold scent and shower leaked through the door. The free breakfast choice wasn't even good yet they were very strict on checking in for breakfast. I had already paid in full for 2 rooms and 2 persons in each room with FREE Breakfast but they stopped us and rudely asked us to reconfirm. Then on the day of checkout, housekeepers are constantly asking you when you're leaving to rush you out and trying to collect towels. The "helpers with luggage" try to get your luggage for you as your out the elevator already on the main lobby floor. Just not very hospitable for a hotel that claims to be the "art of hospitality." Other than that, clean hotel and central location.

Plussat: The hotel exceeded our expectations. We were there 4 nights. It is clean and tidy, new, with outstanding and helpful staff. It is well located on the fringe of the CBD, in a quiet area. The inclusive breakfast was excellent with a la carte as well as buffet.

Miinukset: Sometimes intermittent wifi

Plussat: I liked the hotel it self. Very nice staff

Plussat: The location was good. Walking distance to some of the entertainment. Next to the sea and friendly people. Available transportation at all times. The staff at the hotel was very friendly. Few minutes walk to the sea

Miinukset: The bathtub was not to my satisfaction. TV Channels are in Portuguese, only animal planet was in English. The police officer are corrupt and want money unnecessarily.

Plussat: Very friendly staff

Miinukset: Some part of the wall had dirt on it though not so much

Plussat: The reception was very good

Miinukset: No WiFi in our rooms

Plussat: The receptionist wasn't too friendly, maybe had a bad day.

Miinukset: The cleanliness, beauty of the building and the friendly staff.

Plussat: Value for money. Excellent service. Friendly and helpful staffBus

Plussat: It was perfect every thing was super good even if Mozambique is a poor country compared to south Africa

Miinukset: Food , Aircon and the way is so clean