Alcudia hotellia

Plussat: Great hotel in the heart of the old town. Lovely breakfast and the staff were super helpful. Right in the middle of everything. Both pool areas where lovely

Miinukset: The bed was not very comfortable

Plussat: Staff was knowledgeable, jacuzzis were an awesome feature

Miinukset: Nothing

Plussat: Really comfortable bed. Lovely fresh breakfast with eggs of your choice. Wonderful staff with lots of tips and very helpful, phoning places for us. Highly recommend this place. It’s a real treat in the heart of Alcudia old town. The pools are a great addition. Relaxing and calm spaces. Love it!

Plussat: The staff goes above and beyond to make your stay amazing. We wish we would have had more than two nights. The shower was luxurious, we had wonderful massages, and the welcome drink was very much appreciated. We only wish the indoor pool was open a bit later!

Plussat: Beautiful and thoughtfully restored hotel. Staff went out of their way to be of help and genuinely friendly. We would definitely recommend Can Mostatxins to anyone looking for a high-end boutique hotel experience. Alcudia itself is just on the doorstep and a wonderful town with many dining opportunities.

Miinukset: We couldn't fault anything with this hotel.

Plussat: Everything. The staff was extremely helpful, from ordering taxi rides to giving us a lay of the land. The hotel was so gorgeous I almost didn't want to leave and the honesty bar was great when we wanted to relax after hours.

Plussat: Very friendly staff, good breakfast, great location, building amazing

Miinukset: Nothing

Plussat: Staff was so very welcoming and helpful in every way. Loved our room and the breakfast was perfect. Location to most everything exciting to see and do was perfect. I would recommend this hotel and I hope to return.

Plussat: Lukas Pep Maru Christina Abraham Callum Marcela Maria Gabriela Graham Ana Antonia Isabel all amazingly wonderful at their jobs. We couldn’t have asked for better people. They were like family. Always greeting us by first name. Nothing ever a problem highly recommend Dinner at hotel way beyond expectations Absolutely don’t miss

Miinukset: Room was very small for 2 people Beaches difficult to access

Plussat: Nice location if you have a car. Very good breakfast and dinner. Staff were very kind and helped a lot. The only - was I lost the AirPods and they couldn’t find them

Plussat: Everything

Plussat: Clean, spacious room, friendly and knowledgeable hosts. Delicious breakfast with fresh-squeezed orange juice, ensaïmades, and home made cake. Alcúdia is a lovely town to visit as well.

Plussat: Quiet and in a central location. Clean and comfortable room with good facilities. Helpful and friendly staff. Good breakfast.

Plussat: In the lively old center of Alcúdia this hotel is an oasis of quietness. We found our stay there very relaxing. Room and bathroom were very clean and the personnel was very friendly. Great breakfast in the beautiful patio. The building is lovely.

Plussat: A wonderful welcome... Nice breakfast... Quiet... Owner is very helpful and considerate !

Miinukset: Mattress is a little hard. Pillows not soft.

Plussat: Keskeinen, mutta erittäin hiljainen sijainti Alcudian vanhan kaupungin muurien suojassa. Erittäin ystävällinen omistajapariskunta ja lämmin tunnelma. Sisäpihalla oli ihana istuskella. Aamiainen oikein riittävä kuuden huoneen majoituspaikalle. Löytyi kaikki tarvittavat jutut. Vastapuristettu appelsiinimehu oli niin hyvää.

Plussat: A lovely town house full of character. Quiet and cool. Unpretentious and welcoming.

Miinukset: Could not find English tea but I probably didn’t look too hard

Plussat: The property has been rebuilt to a very high standard, the room was superb and the bathroom the same.

Miinukset: There are no staff on duty after breakfast. It is not possible to buy any food or drink after breakfast, and certainly not in the evenings. There is no alternative but to go out in the evening, as in the hotel there is insufficient lounge space to accommodate all guests, there is only the outside courtyard. In our case, when we arrived I noticed there was no milk with the tea/ coffee tray. I was told that there would be milk available next morning at breakfast (?) and if we needed any before then, there was a Supermarket across the road. Not a good start to our holiday. There was no cooked food available at breakfast, and my request for poached eggs was refused.

Plussat: Lovely breakfast, easy check-in, great location, highly recommend

Miinukset: Nothing to change

Plussat: The hotel is neatly located in the center of Alcudia, near restaurants, historic sights and free public parking, with various beautiful beaches just a 10 minute drive away. We stayed just for 2 nights, but will gladly return, given an oportunity. Maria was a lovely host, we really liked our room and enjoyed a delicious breakfast. We had to leave early in the morning, Maria was so kind to prepare us a tasty take-away breakfast, which we really appreciated.

Miinukset: /

Plussat: Perfect location ,beautiful ancient building restored in a cozy hotel ,small and quite. Our room had a nice terrace ,that was a plus. The staff was nice,Maria the recepcionist was charming and helpful. Easily we will come back.

Miinukset: Nothing special.

Plussat: We stayed in Safo, which had a great terrace. Breakfast was good but we had to walk to the sister hotel.

Miinukset: It’s a great location for Alcudia Old Town but you definitely need a car if you’re planning on going anywhere else - including a beach.

Plussat: With only a few rooms, the hotel is calm and relaxing with special care for each guest. Maria and the staff are very friendly and helpful. The breakfast is fantastic! All in all we enjoyed a wonderful 10 days of pampering in the heart of the beautiful old town of Alcúdia. Highly recommended!

Plussat: Chic, quiet, excellent location, comfortable 4-poster bed.

Miinukset: Nothing.

Plussat: Lovely historical mansion in the very center of Alcudia Old Town, unique atmosphere, extremely friendly and helpful staff, everything was perfect, I will come again.

Miinukset: Absolutely nothing to complain about.

Plussat: Maria was so accommodating form my arrival until I checked out. My flight back wasn’t until later and she kindly offered to keep my bags in the hotel. Great spread for breakfast. My room was incredibly beautiful with direct access to the patio.

Plussat: The location was excellent and Maria was so helpful. The place was beautiful and well appointed. I would highly recommend this hotel for anyone visiting Alcúdia

Miinukset: The only issue we had was with the reservation. The listing on the booking website should state more clearly that there are no children allowed and the maximum per room is two adults. Everything worked out alright for us but there was some misunderstanding while reserving the room.

Plussat: Maria the host and Carla the cleaning lady were both exceptional

Plussat: Food was good quality and staff were great!

Miinukset: Location loud, next to a main road! Music at pool too loud. No water provided in rooms every day (would expect in A half board). Not clear why trousers are required at dinner for men.

Plussat: The staff were fantastic, from check in to check out. Beds were really comfortable, great shower. Sun beds were incredibly comfy and the pool areas were lovely and relaxing.

Plussat: I loved this hotel. I've been to a lot of places and many hotels and I've never come across a hotel with as many friendly and welcoming staff members as this. Especially Nicolas, who was without a doubt the most polite and friendly guy they have. I travelled alone and didn't feel uncomfortable once. Also this is the cleanest hotel I've stayed in by far! They even jet wash and clean all the pool areas and beds each morning.

Miinukset: Nothing to dislike

Plussat: Everything

Miinukset: The only thing I would change is allow men to wear tailored shorts in the evening

Plussat: Everything

Miinukset: Holiday too short.

Plussat: Staff were amazing, couldn’t fault them. Pool area was good and food was very nice

Miinukset: The rooms were slightly basic but still very clean and had everything we needed. We had booked a double room and had two single beds pushed together. Which was disappointing but we didn’t mind too much.

Plussat: Lovely Modern hotel only negative points are there is no wardrobes only on show hangers which can make the room look untidy at times also I prefer I private room. With toilet show etc otherwise a great hotel

Miinukset: Very clean hotel located in a very central area with excellent friendly staff and good food. Band playing each night some better than other but a very enjoyable stay

Plussat: Everything as usual was great. I've been there 4 times now. loved it the 1st time we went and still love it now. Yes i would go again. Only the points i outlined earlier. If they could address these points it would work as it did very well before.

Miinukset: Music was to loud around pool & very samey. Should b a mixture. + no activities around poolside. Which there used to be. Aerobics for the ladies + cocktail making around pool.

Plussat: Booked for 2 nights and extended for another 2 nights!! The hotel is spotlessly clean. The staff are extremely helpful in the restaurant, reception, pool side etc . Food was amazing and no matter what time you went for supper there was plenty of fresh food and an abundance of varieties suitable for all preferences, i.e. vegetarian, gluten free. Nothing was too much for any members of the staff you just had to ask. Entertainment was superb in evening.

Plussat: Location, staff and food excellent

Plussat: Ruoka oli hyvää ja vaihtelevaa.

Miinukset: Musiikki uima-altaalla oli liian lujalla ja oli hirveää!!

Plussat: Erinomainen vuode. Hyvä ruoka. Pyörävuokraamo on erinomainen.

Miinukset: Sijainti meluisa, ravintola ja allasalue hälyisä.

Plussat: We loved the Hotel, and the staff were charming.. we had to pay to upgrade our room as the first room was dark with no views.. we had asked for a sea view.. ended up with a part harbour view, but the room was nice .

Miinukset: We think that perhaps the worst Room’s are given to guests who book through hotel websites.

Plussat: Erinomainen aamiainen, hyvä ulkouima-allas ja siisti allasalue, hieno näköala ja sijainti, hyvä sisäallas, aurinkotuoleja oli riittävästi ja niitä ei varailtu turhaan, puomilla suljettu pysäköintialue, erittäin ystävällinen henkilökunta

Miinukset: Ulkoaltaan vesi oli liian kylmää. Huoneen suihkutiloissa ei ollut ilmanvaihtoa --> huoneessa oli kosteaa. Kuntosali oli pieni ja laitteita vähän.

Plussat: Great location and great staff, we will be back Janie

Plussat: Beatiful hotel and very friendly staff and great location.

Plussat: Great location and a good breakfast. Friendly staff

Miinukset: First night we spend in a smelly room(sewage/mould) luckily it was no problem to get another room.. however this next room had a leaky airco unit.We suspect the first room was known to have a smell-problem so not very good customer service to knowingly put us there in the first place.

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast and location were excellent. Staff in all departments were very friendly , helpful and polite. Pool and gardens well kept

Miinukset: Hotel rooms were a bit tired, would have preferred a double bed rather than two singles pushed together. Bathroom towels could do with replacing. fairly worn. Evening buffet ,food could have been hotter but was very varied.

Plussat: Everything, few hotels like this are all satisfactory, the service is great and the hotel is super clean.

Miinukset: I’m very picky and believe it or not I was very happy with this hotel, my first time but not my last

Plussat: I only stayed for 3 nights but would love to come back for longer next time. Staff were amazing and so accommodating. Hotel was in an amazing location with great views and so close to Ironman race venue which was what I needed. Perfect

Plussat: Excellent breakfast. Very friendly staff. Loved the extra touches like beach towels, cold cloth to cool you down during midday, complimentary smoothie n glass of cava every evening. Location was excellent we walked n dipped into the sea for a swim every morning before breakfast as the beach is right in front of the hotel.

Plussat: Cleanliness, food, locality to beach,life guard so friendly and the manager always greets you

Miinukset: Pool was freezing And on check out there was no friendly comments like I hope you enjoyed your stay , we welcome you back etc , it was a case of you’ve settled your bill and that’s that !

Plussat: Great staff. Great location. Great breakfast.

Plussat: Hyvä sänky ja sopiva ilmastointi. Hyvä sijainti ja parasta kun adults only hotelli ettei altaalla soitettu jumputusmusiikkia. Rauhallinen ja mukava hotelli.

Miinukset: Huoneet ja hotelli hieman kuluneen oloinen. Uusivat huoneet ilmeisesti ensi vuonna.

Plussat: Hyvästä päivällisestä Pyörien säilytyksestä

Plussat: Location close to shops and restaurants. Adults only. Plenty of sun lounges. Well appointed room with nice sea view. Great breakfast. Friendly and helpful staff.

Miinukset: Drinks service around pool area could be improved. Quite a lot of elderly guests (Adults Only a plus and a minus).

Plussat: super location, awesome facility, the room was spacious and really nice and clean, the bed was huge and comfortable. I really liked the bathroom, it was nice and clean and with a super contemporary design. The balcony with half sea view was also very nice, equipped with a huge sundeck and chairs and table. The pools and the pool area was beautiful, also the garden is well kept. Well done for the breakfast buffet (huge variety of food - just from eggs you could have 4 versions to chose from + on demand by the chef) and the Prosecco / cava service :) Great animation: specially the organized bicycle / walking tours with the local guide at the morning. (She is super friendly) Though it is a challenge in the hot weather but definitely worth to see the hidden beaches / corners around the city. I read that some people were complaining about the cats (stray cats, but well kept, fed and super nice), lounging around in the garden. They were neutral to people, not begging for food or attention, not bothering anybody at all, so I dont really see them as a problem or any hazard to anything. Its a nice initiative to take care about some poor cats. (General animal rule: if you dont like them, just avoid / dont bother them. :) )

Miinukset: nothing

Plussat: The room had a walk in shower. The breakfast was superb and offered everything one could possibly want.

Miinukset: There was nothing we didn’t like.

Plussat: It was an amazing experience the staff were so friendly and helpful the food was delicious and lots of options we had the most wonderful and relaxing time and we would like to go back and visit again ☺️

Miinukset: Music was good maybe more verity on the entertainment would have been fantastic ☺️

Plussat: Cleanliness, location to beach, pool , room , food everything was fabulous

Miinukset: I think water could be complimentary at meal times

Plussat: Everything we had a room with terrace which had a hot tub Staff helpful and pleasant Breakfast there was plenty of choice Location excellent.

Miinukset: Coming home

Plussat: Hotel right on the beach. Rooms very lovely, clean and modern. Beach and view from pool stunning!! Food very good. Very lovely touch that they have cats around, they’re looked very well and behaving around, not jumping on people and keeping distance but nice to see around them. Overall amazing hotel for adults!!

Plussat: A majority of Staff were very friendly and accommodating. Hotel was clean and modern. Good entertainment, sun beds always available with good selection of lunchtime snacks, drinks and ice creams etc.. Lots of choice if branded gins! Short walk to the best beach in the area. We hired a car but I believe a local bus takes you in to the port so good transport services and plenty of free parking on the road. Shower facilities modern and beds comfortable. Nice mini fridge for storing cold drinks in your room.

Miinukset: One female member of staff in the breakfast conservatory area was very rude on our first day. Wasps landed on our food and my child an I moved to a nearby table. She aggressively told us to go back to the allocated table and refused to listen. We were seated on a small table fit for 2 persons even though we were a party of 3 with two rooms booked. We were moved inside by the restaurant manager who was very nice and were happy with the new waiter who was far friendlier. The breakfast buffet could do with additional waiting staff as they appeared too busy.

Plussat: Beautiful hotel, clean, modern and quiet at night

Miinukset: I couldn’t stay longer

Plussat: A lot of good quality fruits and cheese. Very friendly stuff, clean renovated rooms, close to the beautiful beach

Miinukset: Despite the big varaity of the food during the dinner, all tastes average, like in the canteen, not a restaurant

Plussat: Fantastic staff and customer service. Good quality food. Excellent cycling facilities (large secure bike storage area with tools). Very clean and nightly entertainment

Plussat: The waiting staff and the food

Miinukset: The reception staff were rude and unhelpful

Plussat: The peaceful relaxing feel of the staff and hotel. Beautifully kept and clean and very friendly staff. The food was delicious and plenty of sun beds with no need to rush down early....perfect holiday, thank you to all the staff x

Miinukset: Nothing

Plussat: Location, food

Miinukset: Poor WiFi in the room, no drinks at dinner (including still water and tea/coffee)

Plussat: Fillariryhmille aivan ideaali majoituspaikka pyörävuokraamon lähellä. Hyvä pyörävarasto. Myös pariskunnille soveltuva majoitusvaihtoehto tällä alueella lähellä rantaa yms. palveluja. Erinomainen ravintola kaikin puolin. Mukava henkilökunta ja hyvä ruoka! Ehdottomasti suosituksen arvoinen, jos hotellihuonetta tältä alueelta etsii!

Miinukset: Pyörälijän lihaksile hieman kovat sängyt mutta apua on saanut, kun pyytää.

Plussat: On arrival at the hotel the first thing you notice is how spotless the place is - staff are friendly and polite and helpful , the rooms are spacious and well presented and modern , the food is excellent with great choices each morning and evening , the facilities brilliant although if you use a gym you may find this one a little lacking in equipment, evening entertainment varied with many tribute acts and the bar area is pleasant and upto date with a great choice of drinks - I wouldn’t hesitate to recommend the hotel or return again

Miinukset: The WiFi is poor and needs sorting single is weak around the building and in this day and age no reason for poor WiFi

Plussat: Breakfast and dinner great. Pool facilities and bar area very pleasant and lots of rooom never crowded even though hotel is full

Miinukset: A little far from the beach but we are talking less than 100metres

Plussat: Vanha tuttu hotelli tämä Maritimo, jo vuodesta 2005. Hyvä palvelu, hyvä ruoka. Paljon pitkäaikaisia työntekijöitä, joiden kanssa ollaan jo hyviä ystäviä. Miellyttävä ilmapiiri. Asukkaat useista eri maista. Pyöräilijäporukoita, hyvin vähän lapsiperheitä. Hotellin saneeraus hienosti toteutettu: upeita yksityiskohtia.

Miinukset: Sänkyjen laatua voisi useammin tarkistaa. Patja saattaa olla jo kuopalla ja tuolloin ei unesta saa virkistävää. Patjan kunnosta voisi palautelomakkeessa olla oma arviointikohtansa. On sen verran tärkeä pointti, mikä korostuu tällaisessa aktiivilomahotellissa.

Plussat: Everything was perfect

Miinukset: Nothing , everythink is perfect.

Plussat: The staff were super helpful and the rooms very comfortable. The breakfast was excellent, you could chill out and take your time, and open until 11am. The pool area was relaxing and very well staffed. Nice pool bar, reasonably priced.

Miinukset: Gym is quite small.

Plussat: Suite was lovely and very comfortable. Staff were wonderful.

Miinukset: The evening menu. Not a great deal of choice and it didn’t change at all during our eight night stay.

Plussat: The whole experience from the staff, The cleanliness of the hotel, the quality of the rooms. It was a tranquil retreat and located in the heart of the surrounding resort

Miinukset: The service in the restaurant. The food was fantastic the only comment I would make is that they constantly deliver the wrong order to our table when it was meant for another and seemed unable at breakfast to get orders right. This comment in no way reflects on the amazing experience we had but is meant as honest feedback

Plussat: New modern style. Staff very friendly and always happy to help. Lots of choices for breakfast (including price). Reasonable prices for snacks and drinks on pool area (very nice drinks)

Miinukset: We are very picky but we can’t find anything what we don’t like it.

Plussat: Service was great and staff extremely friendly and helpful Facilites were amazing, the spa/sauna area and swimming pool great The room and bathroom were spacious and clean Locations was perfect as we wanted to take the ferry the next day, there are many restaurants around,m and nice calas 10min away by car/ taxi

Miinukset: It is just a detail, but it would be nice to have a place to hang wet clothes. We tried hanging them on the balcony but cleaning staff moved everything inside, as probably it is a hotel policy. A solution would be to offer a small drying rack, as many hotels do

Plussat: Aamiainen oli tosi hyvä ja monipuolinen. Sijainti myös erinomainen.

Miinukset: Sekä huoneista että erityisesti kylpyhuoneista puuttuivat kaikki hyllyt ja koukut. Saippualle ja shampoolle ei ollut suihkussa mitään paikkaa tai pientä hyllyä ja pyyheliinoille ei mitään koukkuja. Säilytystilaa huoneissa oli tosi vähän.

Plussat: Excellent location, clean, modern and well deserving of it’s 5 stars. Staff were attentive and gave excellent service. Breakfast was fantastic.

Miinukset: Parking at 20 euros per day might be considered high when there is plenty on street free parking available.

Plussat: Beautiful modern and clean hotel with very kind and friendly staff. Food was superb so much nicer than usual buffet food hotels. Would recommend it 100% and will definitely be staying there again myself .

Plussat: I stayed here the night before my wedding and the wedding night itself. The staff were fantastic and couldn’t have been more accommodating; especially given how much we had going on. It was a 5* service and enjoyable stay.

Plussat: Staff are excellent. Super friendly and attentive. Bit understaffed. Breakfast to order was very tasty with a substantial selection of other food. Champagne too :) pool bar has excellent cocktails at very cheap prices. Frozen margaritas anyone? Location is a couple of mins from Alcúdia beach (not the nicest but very close) with plenty of restaurants nearby. Short 10min car journey to Pollenca which has a lovely beach and even more restaurants.

Miinukset: Would prefer for suite (which was very spacious) to be thoroughly cleaned including the bed linen daily. I appreciate the hotels policy of only changing this every 4 days not ideal. Cleaning team didn’t clean bed properly with boxers in between and sand too. But very responsive and kind!!

Plussat: The pool, great for our little one as the shallow part is perfect! Dinner was great and location was excellent! Staff were lovely!

Miinukset: The property was excellent, my only negatives would be the bed which was two singles pushed together, my husband and I would have liked a double bed rather than falling down the gap and the sofa was very uncomfortable to sit on which due to the amount of mosquitos made sitting outside in the evening rather difficult so we were inside! Repellent didn’t seem to stop them!

Plussat: Beautiful, peaceful hotel with lovely friendly staff

Miinukset: Nothing

Plussat: The grounds of the hotel are incredible and super relaxing out of the busy hustle of Mallorca. We had lunch by the pool which was amazing. The room was comfortable and clean.

Miinukset: Nothing. The accommodation was great!

Plussat: The hotel is beautifull and very calm. Nice pool. Beautiful rooms Big parking I found the coffee very good. Nice staff

Miinukset: I found the breakfast rather expensive according to the offer. I would have preferred fresh croissants and more spreads. The Sangria was not with fresh fruit. No service nor drinks at the pool

Plussat: Peaceful relaxing Good pool

Plussat: Very friendly welcome and a calm place. Would gladly stay there again.

Miinukset: Everything was great! The only thing we could think of was that Organic bread would have been great

Plussat: It's right in the center. The facilities and common areas were really clean and the whole wait staff were super nice. They have a restaurant on the first floor with good breakfast. Alcudia is super cute and we arrived just in time for their fiestas so we were able to experience more culture than expected. Close to beaches too and public transportation is great. Loved our stay.

Miinukset: The bathroom needs a vent, or another way for smell and perspiration to leave the room.

Plussat: Very centrally located in Alcúdia. Highly professional and friendly staffs, both for the hotel and restaurant.

Plussat: Jo saapuminen hotellille oli erittäin positiivinen kokemus! Tuntui, että jokainen asiakas on ainutlaatuinen; ansaitsee henkilökohtaista huomiota ja palvelua. Henkilökunta puhuu hyvää englantia. Hotellissa on neljä kerrosta; kolmessa ylimmässä on kussakin erilainen terassi ja alakerrassa ravintola. Huone oli kahdelle ihmiselle riittävän kokoinen, erittäin siisti, hiljainen ja kaikin puolin toimiva; hyvä sänky ja ilmastointi sekä kylpyhuoneessa poreamme. Hotellin sijainti oli meille paras mahdollinen, eli keskellä vanhaa kaupunkia. Port d'Alcúdia rantaan on matkaa 2.5 km, mutta kävelyreitti on hyvä. Meno lentokentältä onnistui bussilla A32 suoraan noin 45 minuutissa lähes hotellin ovelle. Vuokrasimme toiseksi viimeisenä aamuna auton. Ilmaisia parkkipaikkoja löytyy kaupungin muurin ulkokehältä useampia.

Miinukset: Ei negatiivista sanottavaa!

Plussat: Really great breakfast - Love the freshly cooked eggs cooked to order for everyone. Amazing rooftop with a view over the main pedestrian street in the town for a sunset drink. Room nice and spacious and seems to be recently renovated as everyone was new, including lovely large showerroom. Staff so helpful and couldn't be nicer.

Miinukset: Can't fault anything

Plussat: Beautiful hotel at incredible location in the main square in the centre of Alcúdia. Fantastic breakfast with amazing coffee, croissants and eggs cooked to order plus much more! Stunning rooftop terrace with 360° views of the old town and bays. Thank you for making our stay in Mallorca so memorable!

Plussat: Cleanliness, friendly and helpful staff, great location, provision of beach towels and parasol. The freestanding bath in the bedroom .

Miinukset: Nothing

Plussat: the quality of breakfast was worth having it every day (I paid separate 9~Euro each), the staff was really nice, they work hard. Muchas Gracias to Rafael! Qlean property. Lovely restaurant downstairs on ground floor.

Miinukset: if choose this location of the hotel then be ready for a noize street outside. My room was on the second floor #3 (yellow) with a view to a restaurant. I had to sleep with ear plugs.

Plussat: Great location, nice and clean room, lovey and helpful staff, good breakfast and great food.

Miinukset: The room was a bit smaller than I expected.

Plussat: Location was great, staff was helpful and friendly and the property was beautiful! Great value for the price.

Plussat: Siisteys, buffet ateriat, sijainti rannan tuntumassa

Plussat: Excellent food and drinks. Nice view from apartment. Close to the shops. Good apartment.

Miinukset: Very dirty water in the pool. No elevator. Very slow checking in process ... so slow (receptionists). Short show, after that bar was closed, but we wanted to enjoy drinks. I paid for printing 4 flight tickets ... first time in Mallorca ...

Miinukset: If you like crowds, noise and dirty pool water, this is a place for you. This is a very big complex with hundreds of guests. The pools are crowded, the pool chairs always occupied, unless you get up early in the morning and drop your towels town, which is what most people seem to be doing. The hotel is located in a very touristy part of Alcudia. The bay water is very warm but also stinky and dirty, partly thanks to the boats parked around and emptying their grey water tanks into the bay. I understand the convenience of all inclusive deals for families, its nice to get the break from cooking and cleaning, but to me, this was not worth it. I am glad we only stayed one night.

Plussat: Nice, clean and light room. Good pool area. Great air conditioning in the room. Possible to cook. Close to the beach and restaurants

Miinukset: Noise from the corridor, and even more from shows if you have pool view. Not enough sunbeds (most of them were just reserved by towels)

Plussat: Mukava yleinen tunnelma. Kiva sisäpiha. Puita, pensaita ja palmuja. Keittiö omassa huoneessa. Jääkaappi ja mikro. Parveke.

Miinukset: Huoneet siivotaan huonosti. Huoneista kuulee toiseen huoneeseen. Aamiaisen vihannekset kuivuneita, ei tuoreita. Altaan vesi liian kylmä maaliskuussa. Vanhanaikainen ja lisämaksuinen safety-lokero. Sauna ja sisäallas tylsät. Hotellin allasbaarit oli pääasiassa kiinni maaliskuussa.

Plussat: Room was spacious

Miinukset: It was not clean, towels were not changed except when you ask it or leave them on the floor. The pool was dirty, people would leave their towels over night on sun beds so it was not possible to find the place next to the pool. Staff was not polite, except the people in the restaurant

Plussat: Alcudia Garden is absolutely fabulous. The location is right beside the beach and restaurants so couldn't be better placed. The staff are incredibly friendly and did everything to ensure our stay was enjoyable. We got a road view room which was ideal and very quiet due to the excellent sound proofing of the apartment. The Alcudia train stop is right across the road from the apartment for a tour around the area which is great for kids. The Old Town is a 15mins walk and absolutely beautiful and a real escape away from the beach area. It was only 5€ for a taxi back to the hotel. All in all it was a truly wonderful stay and will definitely go back.

Miinukset: The room safe should be free with combination code. We had to pay a daily rate.

Plussat: It was only a 5 min walk to the beach

Miinukset: Where to start. Wi-Fi was horrible, staff were rude and not helpful. Aircon was terrible. We had it on full time and our daughters room only got down to 28 degrees. The buffets were expensive and extremely noisy and not relaxing. The pool area was ok. But the baby pool had no stimulation for kids and had no shade. Pools were over crowded and there is a rule that you can't bagged sunlounges but everyone did and there was never anywhere to sit with our child. I have a child so I enjoyed some of the entertainment but I would really feel for someone who didn't have kids who stayed there. It was so noisy, kids running around everywhere and appeared like no control. Buffett food was overpriced for what it was.

Plussat: Great breakfast, excellent location, helpful staff.

Miinukset: Could hear everything around, the soundproof was pretty poor.

Plussat: Henkilökunta erittäin ystävällistä, ruoka ihan maittavaa. Sisäallas toi kivaa vaihtelua, eikä turhaa ruuhkaa.

Miinukset: Ruokasalin melutaso oli korviahuumaava, koska hotellivieraista arviolta reilu puolet oli pikkulapsiperheitä. Altaalla aurinkotuolit oli varattu heti aamusta ja seisoivat puolet päivästä tyhjinä. Altailla vesi aika sameaa heinäkuun turistisumassa

Plussat: The hotel's facilities were top notch. The staff were attentive. The variety and quality of food.

Miinukset: The poor evening entertainment.

Plussat: i went during the bank holiday in august with two kids age 4&6; one boy and and girl. this place is amazing for kids i stayed in block 4. the room was spacious with a lovely view of the pool however the door locked looked abit unhinged, was slightly worried that someone can easily forced them into our room. hotel is amazing and the staff is always ready to help with any question or inquires at hand. the splash is big enough to keep the kids entertained and there's also a big playground to play if they wanted too. For a busy hotel which cater for families it always kept the place clean and tidy. Food at the buffet was surprisingly really good. so many choices. i dnt see how some people can complaint about the food when the quality of the food is better than your standard food.BREAKFAST,LUNCH OR DINNER. it was all AMAZING! Fairly good option for vegetarian too. i paid a little extra to have late check-out which they transfered us to another room into block 2. the room was lovely however the air con wasn't working... luckily we didnt stayed in the room to make it a problem but if i wasn't checking out that day and had to stay in that room i would of made a complaint. As a 4-5 star hotel you shouldnt expect any problem with the air con. so i hope they fixed that problem. to be honest i love this hotel and would highly recommend this place. looking foward to restay with them in the future.

Miinukset: kids club timing could be better.

Plussat: Food, entertainment for kids, swim-up rooms, location.

Miinukset: It was like being in England! The hotel is full of English people, nothing against them but just not expected to Spain and feel like home. As it happens in these cases, people wake up at 6 am and put a towel on a sun bed for the day si if you don’t do that, you have no sun beds which is very annoying but I’ve heard it’s an English thing.

Plussat: The buffet restaurant was excellent, also thought the kids club was very good.

Miinukset: People reserving sun loungers using towels. If you were not down by the pool by 7.30am you didn’t have a sun lounger.

Plussat: Food was fantastic and kids entertainers were brilliant!

Miinukset: Evening entertainment could have been a little earlier for the kids

Plussat: Huoneen sänky hyvä jossa nukkui sikeästi, aamiainen runsas ja maistuva. Altaat lämpimät.

Plussat: Facilities, room, comfort, low noise levels and relaxed atmosphere, High quality food, friendly staff, pool..... Long list of positives.

Miinukset: Room service was very expensive and lacking in variety

Plussat: The breakfast, the diner, and the overall location were really good. We also appreciated the live music played on some evenings.

Miinukset: Our room was just near by the diner tables and it was quite noisy early on the morning when the staff prepared the tables.

Plussat: The hotel is located 5 min by a car to old town The public beach is 5 min by walk middle size hotel with lovely landscaping and pool, very clean great choice of breakfast and dinner selections and very good food quality friendly and helpful staff very good value for money differently will stay at this property again!

Plussat: Staff at the hotel were very helpful and friendly, and the included breakfast was nice.

Miinukset: Nothing really nearby, but we were there for a destination wedding. Would not stay there again.

Miinukset: The room provided was not corresponding to the 4-star hotel level. Tiny, dark, with the only small window - this can not be 4-star and the price is too high. Otherwise, service and stuff were good, although most of them does not understand English well enough.

Miinukset: All entertainment was in French... why not in English?

Plussat: Food

Miinukset: Noisy, cleaning

Plussat: Ruoka oli oikein hyvää. Alue oli siisti ja kaunis.

Miinukset: Kaikki oli ranskaksi, olisi ollut kiva jos edes info olisi ollut englanniksi.

Plussat: Fantastic activities and animation staff

Plussat: The food was amazing, alot better than expected for an all inclusive!

Miinukset: The entertainment was all in French and the beach was not what the pictures promised...

Plussat: Food was amazing. Excellent variety and value for money. Location was good if you are happy to walk 15 mins to Alcudia old town. Staff were very friendly and attentive.

Miinukset: This is a french hotel. We would highly recommend this hotel if you can speak French. As an English family we struggled with communication, the evening entertainment was all in french and whilst the other holiday makers were extremely friendly they mostly spoke 0 English even though we clearly couldn't speak french. The hotel is amazing but it was very disappointing to feel like we were in france on our Spanish holiday. Such a shame as for an all inclusive holiday the food was amazing. Due to the lack of communication we only found out there were snacks available on the last day as well as apertif's before dinner.

Plussat: Everything, the staff went out of there way to assist my wife who had many food allergies. This was accommodated without any fuss and we’re truly charming.

Miinukset: The beer for an all inclusive stay I didn’t like the beer choice but this would be our only thing.

Plussat: Nice hotel

Miinukset: We wanted a room for 6 hours and was charged £230

Plussat: Room was perfect. Staff was very friendly! Love the place. We loved entertainments in the evening.

Miinukset: No free drinks ( water, juice, coffee, alcohol)at the dinner time, when you have half board.

Plussat: Great breakfast and dinner Clean room Superb slippers ( really, haven't seen better :) ) A balcony and a great view from it of the top floor

Miinukset: Room was quite modern but at some moments looked cheap: for example door to toilet couldn't be fully closed; door to shower can't be opened of towel on the floor I can't say air conditioning was very noisy but enough to make sensitive persons take some time to fall sleep

Plussat: Food was great!

Miinukset: The pool was Cold it would be vetter with a warmer pool

Plussat: Very good varied breakfast. Polite staff. Location excellent.

Plussat: The staff were so friendly and helpful specially Asya the receptionist and chef Sofia which help us on showing us Halal food and even offered us to do anything special if we didn’t like the menu

Miinukset: Two single beds combined together as double bed

Plussat: Food was nice (especially as it cost little extra, and jyst a few mins walk from the beach

Miinukset: Jacuzzi was never hot

Plussat: We booked twin bed room and then inform the hotel that we will stay with 17 months old baby. They add a topper on the bed to join the mattresses for us, it was really nice to sleep together. Reception is so kind and helpful. Food is also nice, every night menu of dinner is changed. (We stay 3 night. First night dinner was 'Seafood night', second night was 'meat night'(and there are also many of vegan foods.) and last dinner is 'italian night'. Many people stay on sun bed around swim pool but not much noisy, I think this hotel is good to people who want chill out with their family and books. :-)

Miinukset: I want much stronger Air conditioner in room.

Plussat: The bed was very comfortable

Miinukset: The room was very small, no drawers for clothes no hanging space for long dresses, for a 4star hotel no tea or coffee facilities in room ,food was catered more for the Germans, the music at the pool on occasions was very loud. Not what you want for a relaxing holiday

Plussat: Personnel was very friendly, room clean and catering good.

Miinukset: Pillow in room was not really comfortable, also missing option of switch off balcony light.

Plussat: Staff... breakfast... evening entertainment... staff were brilliant especially asya... they gave us an upgrade from our Normal room

Miinukset: The room had ants... if your ok with it then fine otherwise you’ll end up freaking out like my girl did lol Even though we got an upgrade room my girl would rather prefer a cleaner smaller room... but the view was great lol

Plussat: Ruoka oli hyvää!

Miinukset: Huoneet erittäin pienet

Plussat: Aamupala hyvä, oli hedelmiä. Uima-allas puoli oli viihtyisä, varsinkin aurinkotuolit. Erittäin hyvä sijainti, kaikki lähellä (ruoka kauppa, kauppakatu, ravintolat ja baarit yms). Henkilökunta hotellissa oli mukava, he auttoivat kaikessa. Plussaa myös parveke, missä oli kiva istuskella illalla hotellin pehmeän viltin päällä :)

Miinukset: Uima-allas sulkeutui jo 19 illalla.

Plussat: Ladys at the reception were great. Also the staff of the restaurant were friendly. Location was good, nearby the beach, bus stop and restaurants. Breakfast was very good!

Miinukset: Housekeeping shoud be better in 4 stars hotel. Housemaids didn't clean the floors daily so there was lots of sand and hair everywhere. Also the sheets was changed only one time in six days. Aircondition wasn't very efficient.

Plussat: Great staff, great food, great location

Miinukset: Internet was not available in our room

Plussat: Nice room, helpful staff, good breakfast

Miinukset: The seaside (seaview) rooms are very noisy as there is a show every day in the bar directly below the balconies. So we baby I suggest to book a non-seaview room. As the hotel is directly on the beach it doesn’t make much difference. The staff was really helpful when we requested the change.

Plussat: The pool.

Plussat: hotel was OK staff a bit miserable.

Miinukset: Very poor value for money disappointed with booking.com lots of people we spoke to had booked a package that included flights, transfers and evening meal for less than we paid for the rooms. We also paid extra for a superior room but our friends stayed in a standard room that was identical couldn't see why we paid extra for the same room.

Plussat: The staff was nice and helpful. Clean room and always fresh towels. Sunbeds at the swimming pool were always available. 5 min walk to the beach. Good food for breakfast and dinner. Drinks at the bar were reasonably priced. Location is quiet, good for families. Nearby waterpark within walking distance.

Miinukset: Sometimes a bit slow service at the restaurant. The dishes were not always perfectly clean at the restaurant.

Plussat: Breakfast was very nice. Very close to a beautiful beach! Easy to park near the hotel.

Plussat: The staff were always happy and helpful. Clean rooms, fresh towels as required. Sunbed available when we needed them. Short stroll along the beach to a more lively area with restaurants.

Miinukset: The food didn't always appear chilled enough and milk is not kept in the fridge!! Bought our own milk from supermarket

Plussat: A very nice hotel with really clean rooms and great breakfast! The location is perfect as well, with a just short walk to the beach and restaurants. The staff were really helpful and kind - thank you so much for everything, our stay was great!

Miinukset: N/A

Plussat: Hyvä aamiainen ja palvelu. Mukava ja tilava huone.

Miinukset: Epäkäytännöllinen suihku ja epämukavat aurinkotuolit.

Plussat: Hinta oli ok

Miinukset: Henkilökuntaa ravintolassa liian vähän, koska oli viikonloppu. Kiire sai aikaan keskinäistä väittelyä. Selvästi johtamisongelmia. Ruoka loppui kesken tai tarjolijat eivät ehtineet tuoda lisää.

Plussat: The waiter Jonathan was exceptional

Plussat: Good locality. Lots of bike rentals and restaurants at walking distance. 20min walk from the Port. They have a garage for bikes and their own bike store as well. WIFI WAS PATHETIC

Miinukset: Wifi. Absolutely no connectivity

Plussat: In general the hotel was great and certainly suitable for families. Three great pools that suited all age groups. Slides were an added bonus. Apartment was clean and spacious with a lovely big bathroom. Staff were friendly and nice and the entertainment staff were excellent. For any family who likes to go on holidays and remain at the hotel this hotel would cater for all your needs.

Miinukset: While the location was near the beach it was a 15 minute walk to the port. In saying that the cost of a taxi to the port and to the old town was only five euro.

Plussat: Great food, great pools, nice staff

Miinukset: WiFi not accessible from bedroom Vegetarian food is limited, no Halal food

Plussat: It is clean, cozy and has a lot of amenties. The pool is heated. Sunbeds are good. Hotel area is big. The room was spacious and functional. Supermarket just arond the corner. Roadbike friendly.

Miinukset: Some troubles with hot water in the shower - sometimes it turned unexpectedely extremely hot for a short period of time, burning the skin. Distance to the beach. It is not that frustrating but takes some time to get there

Plussat: Spacios comfortable room

Miinukset: WiFi already reconnecting

Plussat: Spotlessly clean - everywhere. Staff friendly and helpful. Beds sooo comfortable. Quiet but central position. Excellent facilities for children. Plus little touches - umbrellas to borrow when it rains and riding ponies for the kids when poor weather.

Miinukset: Nothing

Plussat: Comfy beds great shower friendly staff

Miinukset: All the food was v v salty

Plussat: Buffetruoka, altaat, henkilökunta, kaksi kauppaa lähellä, lyhyt matka rannalle, lapsille iltaohjelmaa

Miinukset: Kadun puolella maisemat eivät kovin kummoisia. Käytävältä ja pihalta kuuluu äänet aika helposti.

Plussat: Playground for children was pretty good

Miinukset: We didn't have room service for 2 days in a raw. The full service in this hotel should be better for 4 stars hotel. They re-new towels 2 times per week. Have you ever seen it in 4 stars hotel? Baby cot and baby chair is for additional costs

Plussat: The staff, very friendly

Miinukset: Lack of daily cleaning room. Also the over cost for asking for one more hour in our departure time, even in the case that our plan was after the check out was to have lunch there. It’s a hotel only worried about charging for everything more than giving a proper service.

Plussat: We were here end of the holiday season. I was positively surprised by the way staff treated us. Always a smile and very friendly. Willing to help. The overall vibe of the facility is positive and friendly. Perhaps it's the mix of families, couples and sporty types. A place to revisit.

Miinukset: That we could not stay longer

Plussat: Spa amazing nice property gardens pool etc

Miinukset: Moskito problem everywhere

Plussat: Friendly receptionist welcome, spa facilities really good, all food good, pool areas really nice.

Miinukset: Hard mattress.

Plussat: View , spa facility, pool area

Miinukset: Cleanliness was not up to the mark

Plussat: Very friendly employees, nice pools, great breakfast and dinner

Miinukset: Location is a bit away from the beach and city center

Plussat: Uima-allas, aamupala

Miinukset: Huone oli kuin keskitysleiriltä, lounas ja illallinen todella surkea hinta/laatusuhde. Paikka todella huonossa kunnossa golf-arean ja tenniskentän suhteen. Pikkukauppa alueella todella kallis, hotellin sijainti suoraan vilkkaan tien vieressä, ja lähin kauppa noin 3km päässä.

Plussat: Great facilities - will be back

Plussat: The resort is very beautiful and organized, the staff were very friendly. the breakfast is very well prepared with lots of options, the dinner was also really good. Room service were on time and well done, after the services the room seems like we were just arriving on first day.

Miinukset: The resort does not provide much attraction for toddlers, the small playground area for toddlers is very isolated from main areas, the playing room didn't have enough toys and the few available were broken. The toddlers pool had a very cold water and the metals around the pool were rusty and some pieces broken. The parking on the road side was plain earth, after the rain it was covered with mud everywhere, it should have better treatment. Unfortunately the resort does not provide much attraction indoors, we spent 5 nights in there and half of the time it was raining.

Plussat: Todella kiva kokonaisuus,rauhallinen ja kiva allas-alue pelkästään aikuisille. Aamiainen ja illallinen erittäin runsaat ja hyvät valikoimat. Ystävällinen henkilökunta ja todella siistiä. Huone siisti ja sängyt oli hyvät.

Miinukset: Majoituimme maris huoneessa,olisin toivonut isompaa jääkaappia josta ei esitteessä ollut mainintaa että on vain minijääkaappi johon ei oikeen mitään mahtunut.

Plussat: Literally everything! All staff was amazing! The food is beyond wonderful!The location is just heaven on earth. Absolutely adorable

Miinukset: No such

Plussat: The staff very kind and the food

Miinukset: The motor of the minibar in the room was noise

Plussat: Aamiainen oli erinomainen ja monipuolinen. Oma alue vain aikuisille oli rauhallinen. Oikein hyvä ilmainen spa kuului hotellin palveluihin. Paljon tenniskenttiä käytettävissä. Hyvä pyörävuokraamo paikan päällä.

Miinukset: Suosittelen auton vuokraamista. Ravintolat eivät ole kävelymatkan päässä.

Plussat: Fantastic facilities and staff.

Plussat: Our reservation was half-board. Breakfast and diner were included. The room and hotel facilities were clean. We were impressed of food quality, it was better than expected. Breakfast was outstanding and diner was really good. Every night they had different buffet theme and variety of food and deserts. The staff was really friendly and kind.

Miinukset: Nothing

Plussat: The food was excellent. Entertainment was very good. Staff were always friendly.

Miinukset: Lift to room...too small and grotty. No aircon in small lift. Rooms dated but very clean and spacious.

Miinukset: The a/c would only work when the sliding door was secured. That would have been great if the door actually locked. Made the nights a bit warmer than preferred. Also, the toilet leaked.

Plussat: Everything

Miinukset: Nothing

Plussat: Great location

Miinukset: Uncomfortable bed Was suited more for families

Plussat: From the hotel, nothing. I could not imagine to find a very old hotel for this price

Miinukset: Room

Plussat: Sijainti hyvä, rannalla, rauhallinen.

Miinukset: Family hotel, this should be highlighted in hotel web pages. Also EVERY evening these was ”show” on the pool area starting at 9pm until 10-10.30 pm. Level of shows was very poor so you HAD to stand the noise. This is NOT the choice if you participate Ironman races!!!

Plussat: Hotellin sijainti hyvä.

Miinukset: Hotelli tarkoitettu lapsiperheille (0-5 v.), ei aikuisille pariskunnille. Ruoka (puolihoito) ei mitään erikoista, ABC-tasoista. Matkalaukusta vietiin rahat, koodiriippulukko hävisi myös, siivoojaa epä

Plussat: Location close to beach. Airco worked fine. Although we did not book any meals, we added one day all-inclusive and the meals were good in variety and quality

Miinukset: The pool and pool area were too small for the amount of guests. Pool was very shallow and full of small children. No sun bed unless you would put your towel early morning (which everybody did). The studio was very basic and had no real facilities to prepare food (only one big frying pan). The hotel is clearly designed to take all inclusive and otherwise over priced.

Plussat: The location was excellent as was the breakfast. The staff were friendly and extremely helpful, especially the restaurant staff. It was a lovely surprise to have a meal ready on our arrival as we were late. Even though we had only booked breakfast. The staff at this hotel made the holiday. Nothing was too much trouble for them. It was also extremely clean. I couldnt fault anything.

Miinukset: A segregated area for adults without children to eat would be lovely. Lots of children running around without being supervised by their parents. I was carrying hot tea when a child nearly ran into me. An accident waiting to happen through no fault of the hotel.