Jetwing Sea

We stayed here for the last 4 nights of our holiday. We wanted somewhere we could relax and enjoy the beauty of Sri Lanka’s great food and people. However, there are a few key points that definitely need to be improved and auctioned ASAP so other guests don’t undergo the same experience we had. The Rooms We had to change rooms because our first had many bugs, mainly flies and mozzies in the room on arrival. We also had 100s of flying ants outside our door due to the light attracting them outside in the open hallway. Cleanliness of Hotel and Rooms It didn’t seem cared for. The bathrooms had cracked sinks, the flooring was dirty and like I said previously, the rooms had many bugs in. We ordered room service one night and the next day, we put our tray in the hallway for pickup. No one picked up the tray until the following evening, even after seeing the cleaning staff move up and down, past the tray that day! The Staff They didn’t seem to give a sh*t to be honest. They were there to do their shift and go home. Only 2 members of restaurant staff were kind and not overly attentive during our stay. The day before we left, a member of staff came over with an activities booklet to show us what we could do in Negombo, but why would you show this on the last full day before we checkout?! Food The food was pretty shocking. My boyfriend ordered the Roti and Dahl, and the first time it was dry, as if it was the leftovers from breakfast/bottom of the pan, and then the next time it was alright (better than before!). Sadly we became vegetarian after seeing certain foods come out because we didn’t want to risk getting a dodgy stomach. Room Service On the inroom dining menu, there is a Pea and Cashew curry that is accompanied with rice, popadoms, sambol and mango chutney, named as the Vegetarian Dish. We ordered this curry, but when it arrived, we just got the curry.