Holiday Inn Pattaya

Everything is awesome, especially the swimming pool at the new building.

Nothing I can hate about this hotel.

The room they gave us was really beautiful and happened to have a private garden where we can clearly watched the fireworks (our booking was during the international firework festival).

We ordered room service and found the food wasn’t very good and quite pricey. Other thing we didn’t like was one particular concierge. To be specific, we requested a priority parking and got a confirmation from the hotel that they’d arrange one for us. Upon our arrival at the hotel, we told a hotel staff about this and he directed us to park right in front of the hotel entrance. Everything seems cool until a few mins later. A concierge showed up telling us to park somewhere else. We tried telling him that we did request a priority parking given that we have a small baby traveling with us and their own staff just told us to park our car there. But somehow he did not seem to believe us. The way he was talking to us was not very polite. The problem was only sorted when I offered to show him the confirmation email from the hotel regarding our request. When he saw it, his attitude changed suddenly and allowed us to park our car where we were. We weren’t very happy about this whole incident.

Fantastic position and clean

What's not to like. The location

Room was given on a lower floor than what I expected