The State Hermitage Museum Official Hotel

Located in the centre of town still in a quiet side street, didn't hear any noise from the street. Very comfortable beds, big rooms. They also had a shuttle to the Hermitage museum which was a nice bonus.

Breakfast wasn't worth it's value, small variety of cold cuts which were not so tasty.

The hotel is unbelievably beautiful. The staff is incredibly courteous and helpful. Wonderfully clean and well maintained. The concierge offered great recommendations for dinner. It feels as if you are staying in one of the palaces.

The spa is smaller than the pictures make it look. Wifi was very slow at times. Breakfast is expensive if not included in the room rate.

This hotel overall is amazing! It’s located close to a number of bars and restaurants that you can get a local vibe of Saint Petersburg but also close to most attractions. The hotel has an official cooperation with the Hermitage museum and you can buy tickets from the automatic machine they have at the lobby! How brilliant! They also provide a shuttle bus complimentary to take you there which was great! Our room was super clean, spacious and with wonderful amenities, everything was spotless. The bed was really comfortable, and we immediately felt like “home”. The hotel offers an Italian restaurant MichaelAngelo that is simply superb! We ate there 3 times and everything was so fresh, well cooked it was a fantastic restaurant! The breakfast buffet they serve in the morning was also fantastic, with great variety and everything was really fresh. The service overall was impeccable, from the guys at the reception to the restaurant staff to the breakfast staff, the concierge everyone was really kind and accommodating to everything we asked. We had a spa while staying there and the therapist was also really good and the facilities at the spa very clean I highly recommend this hotel if you are planning to visit Saint-Petersburg. It’s a fantastic 5 star hotel and a great place to stay.

There is nothing we didn’t like

Everything

Nothing

The concierge and staff was great and took care of all our needs!

Truly excellent in every way, the staff are exceptionally attentive and knowledgeable, the facilities and rooms are excellent. hospitality at its finest!