Extended Stay America - Richmond - W. Broad Street - Glenside - North

Plussat: The hotel was conveniently located.

Miinukset: I had to sign a no smoking form, which I was happy to do. When I entered the room, it smelled like stale smoke. There was arguing going on around my room and loud voices and doors slamming all night. It was a bad experience.

Plussat: The hotel was well located to get on and off 95.

Miinukset: While well located, in parking we came upon a number of people sitting at the back of the hotel drinking. We did not feel safe being outside of the hotel. Also, someone threw up on the back of the car - which we found the morning of leaving.

Plussat: The price, although still a bit high for overall experience.

Miinukset: Was promised a king bed and when we arrived, it was not available. Also was a problem with toilet seat (which was fixed, but not until the next morning after 10AM). Staff was ok, but not what I felt was needed in this situation.

Plussat: Checked in, first room we were sent to smelled terribly of weed. Second room was already occupied (sorry for the 11:30pm wake up). Third room, and last room available was clean, smelled normal, and had no one else in it. Overall it was ok for $---

Miinukset: Besides the check in fiasco, it was what I would expect from a 2-Star $--- room. Clean room, hot shower.

Plussat: Location

Miinukset: I was no satisfied with the room and cleanliness of it. I will NEVER stay there again. Staff is rude.

Plussat: I've stayed at this hotel several times, so know the location.

Miinukset: Inconsistent! Each time I stayed, the toilet seats were loose. This time, the over stove light bulb was blown out, it was replaced with a used bulb, which blew out the next day. There was no trash bin under the sink.