Being that the hotel is in the middle of the city it provides an excellent location for easy access to any of the surrounding areas. The hotel seemed to be hosting some conferences, which weren't bothersome.
The beds were comfortable. There was police action there. A lot of partying and undesirable looking people were staying there.
Especially at the restaurant
Location Old, worn and has not been upgraded for decades. I have stayed at many other Hyatt Regency's in the past that put this place to shame.
Gracious place. A break from chain hotels. Attractive, large, comfortable room. Easy parking. Downtown location close to many things that we like to do. Breakfast is just adequate.
Great location in the city of Rochester. Walking distance to shops & food. Good sized room with pretty views of the city. Our room had a fireplace which would be very nice for a non summer stay. Our room was not ready at check in and we waited an additional 40 mins. The thermostat was locked so you could not have total control of the temperature.
The Inn on Broadway is gorgeous! And the attached restaurant, Tournedos, is one of the very best steak houses I have ever eaten at. The hotel itself is extremely posh-feeling and I have stayed at many luxury hotels. The price is fair considering the accomodations, but probably a little pricey for the average traveler. I think the Inn would benefit from a bit more staff, perhaps a bellhop or at least someone other than the front desk person to run errands and help with bags. But overall it is a great experience and an enjoyable stay!