Phi Phi -saaret hotellia

Plussat: Excellent service in beautiful standards. The staff are very hardworking. We enjoyed the sun terrance and the swim up bar in the fun pool :) the early bird island tour was amazing!!

Miinukset: Guests should be aware that because the island has a very low population the nightlife is very limitted.

Plussat: Spacious rooms, excellent breakfast buffet, beautiful hotel property and very friendly staff.

Miinukset: Only getting 1 key for the room. If key card was not left in the room AC would not work and room would get very hot. Tour offers at hotel were very overpriced compared to tours offered in town.

Plussat: The location has a stunning view The breakfast was amazing At dinner, I eat an excellent French buffet from Api restaurant The pool was very good

Miinukset: Air conditioning from room 408 doesn't work properly, makes noise and water from condensing is liking inside the house The pillows are very hard

Plussat: The location is remote,beachfront-just beautiful.

Miinukset: Nothing at all. I actually wanted to stay longer.

Miinukset: The food. In general the resort is overpriced.

Plussat: Our favorite location was the relax pool, our favorite activity was receiving a massage from Koi at the fun pool.

Plussat: Breakfast was absolutely stunning, the most complete I have ever had the chance to try. Wonderfully served with absurd variety, maybe the finest feature. The room was immaculately clean, the bathroom was spacious and functional. Perfect resort for a couple in their honeymoon or for families. The village behind the resort was also a good resource for supplies and food when we didn't want to eat at the hotel.

Miinukset: No truly negative points; one has to keep in mind that this is a resort away from the bustle of Tonsai ("downtown"Phi Phi), and it takes a boat ride or 1-hour hike to get there. If you're looking for peace and quiet, with plenty of luxury, this is the place to be.

Plussat: Great location, away from the Parties of TonSai. Perfect for honeymooners, couples and friends wanting to get away from it all. Resort is really amazing, service, view, restaurants, everything!! Even love the shampoo in the shower, smells amazing! The Village just behind the resort is great for drinks, dinners, day trip bookings and massages, better priced than resort and great food!! Buffalo Head Bar was our favorite!! Loved our stay, would love to come back some day!

Miinukset: Everything was great, but if I have to mention something it would probably be the distance from deluxe garden suites to Lobby/restaurants - its quite far and there aren’t many golf carts driving around to help with a lift - but it is a great way to walk of the amazing buffet breakfasts and dinners at API. Something to take note of is that if the wind is bad (as it is this time of the year) then you need to walk to the bay on the other side of the resort to get the longtail boats to the TonSai Pier, its a quick walk, but not ideal in the dark. Also, if its low tide you need to walk through coral/rocks to get to your boat - not an easy walk, especially with luggage! This was probably the worst part of our trip - our flops broke and one of our travel buddies cut their foot while walking barefoot.

Plussat: The rooms are awesome and comfortable.

Miinukset: Transportation is a BIG issue! Resort administration has to do changes ASAP that can assure guests safety and viability to make it to the hotel. You can online arrive by long tail boat; they are tu ways, the front and what they call the backside, even the weather was horrible and they had a notice that will use the back side, they didn’t, the driver of the long tail boat used the front side, during the trip the water got inside the boat, all of the people and luggage got wet and was super scary. Also they say, will online make trips of 6 persons and NO on our way to check on was 16, including 2 children’s and luggage in a long tail boat. Also food is limited and over priced! Recommendation: stay at Krabi and take a one day trip to ko phi phi.

Plussat: Overall resort experience was amazing, while leaving back to Tonsai ferry was treated well.

Miinukset: Commuting back from resort to Tonsai ferry was not informed by resort well in advance to us as they changed the route due to bad whether, normal commute time is 30 minutes due to change in route it was around more than one hour where we need to rush to get ferry with the my kid. This was really annoying, service while getting into resort was not the same while leaving us back to Tonsai ferry place. Please share this feedback with the resort. Thank you.

Plussat: The beautiful villas and the huge pool.

Miinukset: Yes. Expect to pay western prices or more. Surprising as it is owned by Singha Brewery. Not enough choices in beers. The restaurants were not busy because of the very high prices on food and drinks.

Plussat: During the high tide, the beach is beautiful.

Miinukset: Many things: staff seem pretty unhappy. Half of the day, the sea water disappears and is replaced with mud due to low tide. The village next to the hotel is literally two small streets with 2-3 restaurants total.

Plussat: Staff very polite and friendly

Miinukset: The rooms, very old

Plussat: With an infinity pool overlooking the beach is simply perfect. I was fairly undecided on a few options for accommodation around the area, some more central and some a little bit further along the coast, but eventually went for this one and it couldn’t have been a better choice. If youre weighing up a few options, stop and just choose this place. Staff were also very helpful. Main example being that we were undecided on which boat to get back to catch our flight - essentially trying to get a later boat to maximise time in the island and were told that although the tour companies say it’ll take 90 mins, it’s normally 2-2:30 in reality. We got the earlier ferry on the back of this, and had we not done this, we would have missed our flight - so thank you!!

Miinukset: Rooms are a little basic, but absolutely fine for our needs and a very small criticism. Why would you want to spend time in the room when you’ve got the pool and beach right on your doorstep. The rest of the place more than makes up for this

Plussat: Good location in Phi Phi. Bed was comfortable.

Miinukset: Shower wasn't great, not very powerful. Steep walk up to our bungalow

Plussat: Näkymä uima-altaalta on hieno ja näkymä bungalowin terassilta. Huone oli tilava ja ilmastointi toimi hyvin. Respan rouva oikein mukava. Bellboy toi laukut laivasatamaan. Bilesaaren yöelämän äänet raikaa kello 2 yöllä saakka, sen jälkeen voi nukkua.

Miinukset: Hotelli on aikamoisen kävelymatkan päässä laiturilta. Kapuaminen bungaloweille rappuja pitkin on rankka. Ei buffetaamiaista, paahtoleipä ja kinkku/nakki/pekoni sekä muna valinnan mukaan. Ei hedelmiä. Huoneessa pieniä puutteita: ei bide-suihkua, ei shampoota, ei toimivaa televisiota. Siivous huolimatonta.

Plussat: The location was great and the views were amazing. Cute garden setting and a lovely pool overlooking the beach and sea. Close to party beach. Very nice staff.

Miinukset: There was a cockroach in our room so we had to switch rooms. Staff were very accommodating though and helped us move quickly. Quite basic facilities and beds.

Plussat: Very friendly people checking me in at 8.30 am upon arrival of the boot.nice swimming pool with fantastic view.

Plussat: Great location, especially for Haad Rin beach for the full moon party! Pool was a nice addition especially when the weather is so hot!

Miinukset: The staff could be a bit short and rude when trying to ask about what's included in breakfast or details for the room, and room was not cleaned unless requested.

Plussat: The pool

Miinukset: Small rooms looking old and dirty, very noisy by night, too expensive for what we get.

Plussat: View was breathtaking staff was nice but restaurant people should learn a bit more English to understand customers better same breakfast options every day the only think that changed was the kind of egg and didn’t know what sunny side up was

Miinukset: Tile on the islands and around pool can be very slippery

Plussat: The stuff is kind and the location is paradisiacal.

Plussat: The hotel has it is own private beach which is really beautiful and perfect to relax. It is an old hotel and you can tell in the facilities but they keep it very clean and with nice gardens.

Miinukset: My husband and I had a massage in the hotel Spa and the therapists were talking and laughing to each other during the massage, it was very rude and the one that was with me even left the massage room for about 7 min withouth asking me, to go and talk to another employee in Thai in the hallway and left the door of our room open! Also when I asked her to massage softer she would make comments to the other therapist and laughed. I wanted to say this to a manager but the same woman who gave me the massage was in charge of the cashier. I mentioned this at the check out and they only said they were sorry. They seriously need to supervise the therapists because they are not proffesional at all, and this attitude does not meet the standards of a Holiday Inn chain.

Plussat: Amazing location and property... Really good staff and they have upgraded us from garden view to superior room views and it was great. Being vegan, had to struggle a bit, but they had good options and were ready to make seperate dishes for us. Beach was very accesible.

Miinukset: we had a 4 year old kid and an infant in our group. While booking, we werent allowed to book beach facing rooms because of kids. But we have seen other families with kids occupying the front row rooms. not sure why was the differentiation. Also, we booked a long tail boat from Resort to Phi phi pier to catch our ferry to phuket.. Instead of dropping near the pier, we were dropped on the other side. with luggage and kids, it was painful for us to reach the ferry.. they should have provided us support with this.

Plussat: This hotel is great especially for families. It caters for everyone and with their dedicated app you can literally request anything you want when you want. Amazing. We stayed in the sunset villas with their own private pool. Beautiful!!!!!

Miinukset: Only thing I would say is the food and drink is very overpriced.

Plussat: The hotel staff is really helpful and kind. I had to get a medical appointment in Krabi (due to an emergency) and one staff called Poky not only helped me, but also made all the transportation arrangements so that we could get there on time. He's a gem, we'll be always thankful. Besides from that, the breakfast is a MUST. Never had one as good anywhere else.

Miinukset: A few things weren't as good as I expected: the hotel restaurants are really overpriced, the information provided about surroundings by reception staff is really scarce (we got useful advise from the staff working at the beach, but no key info from people at the reception), the bedroom AC couldn't be controlled with a remote and the bathroom walls should be better maintained, as they have stains. Everything else was perfect.

Plussat: Warm sea, nature surround, clean and picture street

Miinukset: Slow reaction of reception personnel for requests

Plussat: The hotel has the perfect and also compared to the other hotels, the best location on the laemtong beach. We were charmed from the overall feeling, the beach, the woods and the facilities. Typical day for us was breakfast, staying on the beach until early afternoon and then going to the sunset pool overlooking the other side of the island. Room was cleaned every day, breakfast was very good and plenty. Although we didn't like the bungalow, I would recommend the hotel as the best choice on laemtong beach.

Miinukset: The bungalows are, as described from hotel staff, "vintage", so they sure feel like this. There is a reason why there are no pictures from the bathroom in the room description.

Plussat: The location is perfect, and we loves the privacy of the whole area

Miinukset: Clearly the furniture needs an update, some issueas

Plussat: Amazing location, lovely rooms and brilliant sunset bar.

Miinukset: Staff not that friendly. Food provision not good - dinner very poor. Eat elsewhere.

Plussat: Honestly, this was the best vacation I ever had and I cannot believe this hotel has not 10/10 from everybody. I guess we all have a different definition of paradise... The first good surprise was the way we reached the hotel. We thought we would disembark from the ferry at a pier (meaning a normal piece of land); Well, it was a bit more atypical than that. We transferred to a long tail boat at sea with my wife, 2 kids (2 and 5) and our luggages and after a 5min sail they landed us on the beach in front of the hotel. They were very helpful along the way and we never felt unsecured. This was to me, the best entrance we could have made. It felt like we were truly living the adventure and probably helped much to disconnect from normal world after minute 1. My kids and us will never forget such an unexpected positive experience. The staff was exceptional. They were very helpful with young kids, offered welcome drinks few times during our stay. They were very quick to respond to any of our query, and god I felt these guys were happy to be there as well. Then the room, my god! for the price you pay to have a small Ibis plastic room in Europe, you have a brand new suspended villa perched above the jungle trees allowing you to see a crazy sunrise everyday. The equipment was new and comfortable. The restaurants of the hotel were also very good. You can have a wide variety of thai food (at least from my tourist point of view), as well as western if you feel like it or the kids cannot yet handle the spices of thailand. The beach!!! also here for kids it was great, no crazy currents like in Phuket, very shallow waters for very long so you can play for a while with them, and some fish snorkeling in the nearby corals (dont expect mantas or shark in here). The plus of it, we went end October in the low peak season, we had the beach for ourselves for a couple of hours. Will try to go back if somehow life makes it happen

Miinukset: nothing to declare

Plussat: The beach was beautiful

Miinukset: Water pressure in the bathroom was nearly non existent. There was no wifi in the room most times

Plussat: Very friendly staff and lovely place, clean beach every moning and everyday free beach service and poolbar ( not free)

Miinukset: There was too hevy madresse in bed (for me)

Plussat: Clean and friendly

Plussat: The hotel was in a great location away from the busy part of the island. If you’re looking for a relaxing get away this is the place! If you’re looking for more night life, stay closer to Tonsai. The staff was super friendly and helpful in anything we needed. We would definitely recommend this for a beautiful, relaxing getaway!

Miinukset: The

Plussat: Location amd service

Miinukset: The air contioner is directoy to the bed and it got me sick

Plussat: A wonderful place with perfect people, the staff in the breakfast restaurant are so nice and my family really enjoy the stay in this hotel.

Plussat: The staff are so nice and helpful. Got upgraded to a delux room. Relaxing atmosphere.

Plussat: Staff was so helpful...great reception, snorkeling tours, housekeeping...spotless. Really good breakfast. Beach beautiful...probably one of the best beach access on the island.

Miinukset: Not necessarily a dislike....Some might review the property as shabby but we felt the property still showed signs of the devastation caused by the 2004 Tsunami. We were ok with that because we’re old enough to remember when it happened. We chose to marvel at how much has been restored. What’s important is the beach and water were gorgeous and the people some of the nicest anywhere we’ve ever been.

Plussat: The view from the resort is phenomenal.

Miinukset: Next time it would be good to know that the hotel can only be reached by boat when you have a suitcase. Also there is no printer and no laundry service available.

Plussat: The breakfast was great

Miinukset: The hotel needs renovation, in fact there was some going during my stay, some noise and smell of materials. The room wasn’t locking properly every time I went out, the toilet broke and they fixed it but it still wasn’t flushing every time. The shower was dirty and there were weird stains on the bathroom door. Also, not related to the hotel but the food on this beach is really bad and expensive, especially in the near by hotel

Plussat: The people are very nice. The location is perfect for people who look for a calm stay in the best beach of the island. You have a free taxi boat on the arrival and departure to the pier. You can also buy the tickets to the ferries there. The bungalows are cute.

Miinukset: The bungalows should have some maintenance, but still very cosy and nice.

Plussat: The staff is just amazing!!!! They received us so well and are really helpfull and nice. The rooms are awsome with everything you’ll need for your stay and really clean. The breakfast is the best we had all our trip and is located in one of the best beaches in the island!

Miinukset: Nothing

Plussat: Stuff were very nice, and the place is located on a beautiful beach. We recieved an amazing breakfast. The room was nice and big. This place is great for you if you are looking to relax.

Miinukset: The furniture was quite old but we didn't mind. if you want to go to the main area with the bars and shops, you need to take a taxi boat, which can be a bit hard to find in low seasone. So if your main goal is partying maybe its not the best for you

Plussat: Location right on the beach. Friendly staff and free boat ride to phi phi pier.

Plussat: Great staffs, great breakfast, great location. Good for family. Good value for money. Free hotel transfer from pier.

Miinukset: There is nothing to complain.

Plussat: Location is excellent, rooms are comfortable and nice

Miinukset: Wifi needs some work, a lot of dead zones (inside the room didn't connect and on the porch great connection

Plussat: Location

Miinukset: Not clean. Outdated rooms and facilities.

Plussat: Location

Miinukset: Cleanliness

Plussat: The location is fantastic and the beach front is great

Miinukset: The rooms could be cleaner and better lit. There were lizards around.

Plussat: Perfect location on long beach away. Our bungalow overlooked the beach and was very clean. 10 minute long boat ride to the main tourist area with all the bars and restaurants which was 100 baht during the day and then 150 baht of an evening. They did try charge more if it was after a certain time but we refused to pay any more! The hotel staff were really friendly and helped us with all of our questions. Would definitely recommend!

Plussat: Gorgeous setting on impeccable long beach! Pleasantly surprised by unit with huge balcony and an amazing view of the water. Loved eating breakfast right on the beach. Walk or long tail boat to the action, yet removed from the crowds. Clearest water ever! Would highly recommend renting a private long tail for snorkeling to Phi Phi Leh.

Miinukset: Beds a bit hard, but that seems normal for Thailand.

Miinukset: Bathroom could have been nicer - but this is so close to the beach, we hardly need one, we just went swimming instead.

Plussat: Great location, great food and great staff...

Plussat: Idyllinen ja luonnonläheinen bungalow, vehreä ympäristö, kaikki oleelliset mukavuudet. Ravintolan pöydät ihan rannalla, hyvä aamiainen aaltojen säestyksellä Todella kaunis, turkoosi merenranta. Paradice Pearl Bungalow ja Long beach on totaalinen vastakohta Phi Phi.n "keskustan" tungokseen ja hälinään. Kuljetus Tonsailta longtail boatilla tai maitse kävellen. Tämä on niitä harvoja hotelleja, johon aion ehkä joskus tulla uudestaan

Plussat: Everything else

Miinukset: Lotus of mosquitos

Plussat: Perfect Sunset view, very relaxing restaurant area on the beach, good happy hour drinks

Plussat: View of the room was amazing and the room had large windows you can watch the ocean while on the bed.

Miinukset: There was a consteuction/repair works it was noisy sometimes

Plussat: My room (“superior” room) was large and attractive, with a huge shower and a deck, up on a hill with a partial view of the ocean (views vary depending where on the hill you are). The hotel’s location on the end of Long Beach is relatively quiet and secluded compared to many of the hotels closer to town/Ton Sai Village, which is nice. Similarly, the property is much larger and spread out than most of those other properties, so it feels less crowded and congested. Staff was friendly and helpful overall. Restaurant is good and convenient, though, again, the cost is consistent with the room rate (see below), so pricier than what you can eat for closer to/in town. You’re essentially paying for convenience since it’s a little bit of a walk to the next dining option (and probably a 1-km (15-20-minute) walk into town).

Miinukset: The negatives are that it’s on the expensive side (but you’re paying for a higher level of accommodation and presumably accept that going in). One complaint is that the Wi-Fi disconnects from your devices regularly, so you have to continuously log in throughout the day on each device, which is annoying and the Wi-Fi from the rooms can be pretty slow. There are also two rooms per bungalow with a connecting door (that can slide open for a family who rents both rooms) and it’s easy to hear any noise in the room next door (I was next door to a couple who was particularly clueless/inconsiderate about their noise level at all hours).

Plussat: Huoneemme oli juuri sitä mitä me tilasimmekin. Upea maisema merelle, rauhallinen sijainti. Hotellin ranta oli ihana kirkkaine vesineen, jossa kalat uivat seurana.

Plussat: The location, the white sand, the decoration

Miinukset: The reception staff were very rude and careless

Plussat: The view alone was worth every penny. The room itself was great and the bungalow style rooms were great with balconies overlooking the beach. Litterally the island where Maya Bay/ The Beach is directly in front of the property and you stare at it every morning. Paradise and would definitely recommend if you plan on staying on Phi Phi Don. The staff is also excellent and you come to know everyone and very well trained. Was awesome being only a 10 minute long boat ride to all the beaches/sights you see in videos and have to pay for expensive day trips from Phuket to experience.

Miinukset: Because of the location, lacks some amenities and you are somewhat in isolation. To be expected for Phi Phi Islands though. Only way on/off beach is by longboat or an adventurous hike through the jungle to the more populated Tonsai area.

Plussat: Excellent location, breakfast was very good, transportation to and from Resort by boat was very well organized and staff was helpful. Plenty of launchers on the beach. Comfortable bed in the room, beautiful manicured landscape setting of the resort

Miinukset: Name of the room "luxury villa" is overrated. It has nothing to do with luxury and nothing to do with villa. It is old rustic cozy bungalow (cottage) with disaster bathroom without toilet paper holder, towel bars and dated furniture, wifi very poor and s

Miinukset: I think the staff of the restaurant/bar would be more prestative and kind. Sometimes they are lazy. For a resort in the middle of “nowhere”, I recommend to have more ativities and entertainment during the day and specially during the night. The beach is responsible for the resort, but sometimes it was dirty, the chairs are not organized. It’s a pity!

Plussat: Excellent view from room

Plussat: Villas at level 3 had amazing view

Miinukset: Coffee at the breakfast was very bad

Plussat: Lovely hotel, room was nice and the in room fridge which is stocked daily was a bonus! Monkeys at the hotel and beach front location which was great during the day, snorkelling was also good with fish visible in the crystal clear sea.

Miinukset: Too far away from nightlife had to get a water taxi which was 300 bahts each way .....

Plussat: Location

Miinukset: A big cockroach was crawling on my leg in the bed in the middle of the night

Plussat: Location, staff, rooms

Miinukset: Could've been 50-100 baht cheaper per night.

Plussat: Lovely staff, great room!

Plussat: Lots of monkeys and cats around this area to see

Miinukset: Be aware that pictures for this hotel are for 'nice beach resort hip' which is not linked with these rooms. Doors do not close properly leaving gaps for mosquitoes and cockroaches. Shower is poor and over the toilet where the drain is. Attracting more bugs. No amount of mozzy spray was enough. Bed is also very soft and old on a concrete block which you can very much feel.

Plussat: Right on the beach and sand chairs were free

Miinukset: The staff were extremely rude and dismissive. Garbage bag outside our room was spilt and it smelt like garbage even after we told them and they went to clean it. Eventually moved to a different room after 45 mins. Not good at all

Plussat: The location is great for people who don't like the crowded. It's quite enough at night. On other hand, the souvenir shop near the hotel has cheaper price.

Miinukset: There're some cockroaches around the hotel. The water is not really freshwater. It's seem to be brackish water. You still boil and drink it without any problem.

Miinukset: Bathroom smelled. Didn' clean up

Plussat: The rooms are decorated in a cute simple thai style, very clean. Bed was firm but that’s very normal in thailand, you still get a good nights sleep. It’s a short 5 minutes walk from all the craziness so you can sleep in silence without banging music at night. Feels like a little island hideaway. Bamboo style restaurant just by the beach. It’s one of very few hotels right on the beach in phi phi. Stayed there last year and definitely will be back!

Miinukset: Shower pressure a little low but you can work with that.

Plussat: The location.

Miinukset: Toilets were terrible kept blocking. The bathroom itself has a foul smell and is very stuffy. We had no room cleaning. Literally had to keep asking for fresh towels. The beds are very hard.

Miinukset: Shower was broken

Plussat: Hyvällä paikalla, laukut kuljetettiin hotellille satamasta ja toisinpäin. Siisti huone ja sopivan kokoinen. Ranta kivasti ihan hotellin edessä ja saaren palveluihin lyhyt matka. Henkilökunta avuliasta, kertoivat vinkkejä kun puhelimeni kastui veneretkellä eikä mennyt enää päälle.

Miinukset: Mökkimme wc ei vetänyt kunnolla välillä ei ollenkaan. Sänky oli todella kova. Suihkussa aika huono paine.

Plussat: Location was great, room clean and host friendly. Definitely recomend this place for everyone.

Plussat: Politeness of owner Helpfulness owner

Miinukset: Semi cold water from shower Carbon walls...you hear you neighbours definitly even when normal walking or opening doors. Bad for light sleeper

Plussat: Staff was great, hotel was clean and location is spectacular. They have changed my room when I asked to an upper floor which was priorly on the base floor.

Miinukset: All was good enough

Plussat: Aivan ihana nais työntekijä vastaanotossa, aina iloinen ja huomaavainen. Kertoi paljon vinkkejä tapahtumista ja mistä pääsee mihinkin helpoiten (nähtävyydet, beachit, ruokapaikkoja). Lautta lipun ostaminenkin onnistui sieltä käsin, niin se säästi meidän aikaamme. Kaikki palvelut olivat todella lähellä tätä hotellia.

Miinukset: Ilmainen wifi luvattiin, mutta se ei loppujen lopuksi toiminut ollenkaan.

Plussat: Location was good. Friendly hosts. Comfortable bed.

Miinukset: I didnt like that there was no lounge/comfortable seating area. The walls were thin and i could hear talking and singing in hallway. I appreciated they say no food in rooms but a kettle would be bonus. Sink leaking in outside toliet.

Plussat: Very good location and nice staff

Miinukset: Less good quality price than elsewhere we travelled in Thailand

Plussat: Central location less than 5 mins from the beach. Clean and comfortable bed.

Miinukset: The wifi goes off if you go over the limit which isn't that high. The view we had was just overlooking the rooms across from us.

Plussat: Very nice staff (owners?). Very helpfull and offering information about where to go on an island. Clean room with quite big bed. Very good location.

Miinukset: Room was quite small so it was difficult to place two big bags opened on the floor.

Plussat: - Location - Price for that location - The stuff was helpful (even though the communication wasn't the best)

Miinukset: - The room was extremely small - The balcony was 30 cm long and the apartment in front of it was 0.5 meter away - The next room we booked for an extra night (the original one was not available anymore) didn't have any external windows (and no balcony) - The book was very hard - Unpractical bathroom: when I used shower entire bathroom was flooded - Very noisy: you can hear everything from other rooms, even when people are talking (and especially when they are partying). During the rain you can hear loud rumbling on the roof. We couldn't sleep. - Awkward wifi. You have to log in for every connection. - Weird warnings in the room: "Do not put condoms into the toilet bowl" wtf? - The stuff wasn't speaking communicative English so it was challenging to get any information

Plussat: That it was close to the beach

Plussat: Location,swimming poll, wifi, breakfast and staff are really good.

Miinukset: For this price that was charged, we expected a better room, not a old one.

Plussat: Breakfast was ok, limited choice catering to more American taste (streaky bacon etc). We’re told not to drink out of the water taps for hygiene reasons so it’s scepticism to where the coffee water comes from.

Miinukset: I’d like to see more interaction from the staff, having a chat with guests. I’d also like to have some nice easy going music you’d expect at a resort rather than someone playing a playlist from their phone.

Plussat: Staff was amazing, and very helpful Breakfast was really good and rich Location is good, close to everything Sea is just a short walk Free Towels for the beach

Miinukset: 1.Very noisy place due to beach parties. You can hear the bit all night, and it's very annoying. 2.Windows curtains are very bad at blocking the morning light. 3. Pool was great, but had lots of noise from contraction across the street.

Plussat: Very charming bungalows with a wonderful view of the sea! Food at the resort restaurant is all great and the snorkeling off the beach is good too! You will be getting wet when you get off the longboat so be prepared! A landing on low tide means shoes and shorts wet, a landing on high tide mean potentially up to your shoulders! (Like ours!) it’s fun, so just be prepared!

Miinukset: A luxury would have been hot water, but we fared just fine without it!

Plussat: Nice private location if that’s what you’re looking for.

Miinukset: The boat service is the only way back to the main strip. Otherwise it’s a 60 minute hike in bush land and bugs. The staff were exceptionally rude for no reason. Would not recommend - stay closer to the main strip.

Plussat: This is an absolutely wonderful little place! We spent two nights here and loved the experience. It’s very easy to find your way from Ton Sai Pier as the staff wait on the pier for you to get you into the long boats to travel to the hotel. The rooms are clean and comfortable - quite basic as expected but no complaints. The restaurant serves fantastic food, we were very impressed. For quite an isolated location there’s lots of on site facilities - a massage service, little shop, kayaks and restaurant/bar. The staff were brilliant and so friendly/helpful.

Miinukset: The only thing we didn’t realise was that you can’t get back to the main part of Phi Phi to go out for the evening. Because of this we left one night early so that we could see the Phi Phi nightlife but that was our lack of research and not the hotel’s fault! There was more than enough to keep you entertained on site and when we did leave they ordered us a taxi boat with no problems.

Plussat: Friendly and helpful staff. Plus some peace and quiet from the majority of tourists.

Miinukset: The beach could be a little dangerous during low tide hours due to many sea urchins habiting in this area. And the price for food and drinks are naturally a bit higher as it's relatively isolated.

Plussat: Everything,food,very nice place

Miinukset: Nothing

Plussat: Half decent rooms. But no fridge or anything else in your room except a bed.

Miinukset: Upon arrival us two females felt instantly uncomfortable by the rudeness off the staff, two in particular the whom I assume manager “Sunny” and another lady in the restaurant (unable to catch her name but would assume his wife possibly). As well as numerous guests felt the same way about these people. As soon as we got there it was failed to mention to us how difficult, expensive and time consuming it would be travelling to the main area. We were told three different prices of taking a boat taxi. This was then brought up on discussion which we were told the prices were different depending on the taxi we take, which was understandable but so so expensive. The man Sunny was extremely rude by this and yelling at us and then speaking in Thai below his breath. The shuttle taxis (150) only come at 9am and 12:30pm and to come back is latest 5:30pm. This again was failed to be mention before booking. We had to book another hotel for a night so we could enjoy dinner down the main bit. We felt through out this whole stay all they wanted was money and did not care about anything else. The rooms were nice (no hot water) however not worth how much we paid. The food was not the best considering how expensive it is. The other staff who were around the property were lovely however this one man and lady ruined our trip by there on going rudeness. Even when calling them enquiring about shuttle taxi back he yelled at me on the phone. I DO NOT recommend, I suggest you find a new manager if you wish people to have a good holiday and want your ratings to go up.