Springhill Suites By Marriott San Antonio Seaworld/Lackland

The hotel is 10 minutes from seaworld and close to a lot of restaurants. I enjoyed the toilet being separate from the shower and the high ceilings.

The room had mold in it by the sliding doors to the shower and the hall on the 1st floor had a really bad odor everyday. The odor was a smell of a wet dog.

Staff was helpful with extra linens as my grandson was ill during our stay

Your website doesn’t reflect the actual size and dimension of the double queen suite nor did it have an actual kitchenette - tiny microwave and little fridge with no freezer or kitchen sink does not a kitchenette make - I was unhappy that I couldn’t buy cokes on the property and had to go off site to get a coke - I also would have liked help in bringing my luggage to my room - there were 3 of us and a baby - we were put on the 4th floor and I had to take one of your carts to my car and load it with our luggage and pak n play and go to 4th floor, go all the way down the hall to our room struggle to get key in door and get this cart in room and unload it and then take it back downstairs - you guys need someone to help your guests with their luggage