The hotel is family run and are friendly, the pooly for the children was excellent and the beach/shops/restaurants/bars were easily accessed within 100 metres. It is a small complex and quiet which idea for families with small children. Whilst close to a busy main road the grounds were secure and safe.
The hotel whilst still owned by the same family was now being run by the elderly parents of the man that ran it in previous years, this resulted it the advertised pool bar and snacks not being open, reception was not staffed and there was only one elderly maid for the whole complex resulting in rooms not being very clean and on her days off the rooms were not touched, towels were advertised to be changed daily which did not happen there were three days and because often there was nobody around to speak to we had to re-use the previous days towels, not very nice!! I expected to be able to pay by Credit Card but they were unable to use the machine correctly because they had no idea on how to use it ended up paying cash from ATM!
I have never been to a hotel before where I bought the owner a bottle of wine to say thanks for a great stay. They were so accomodating and friendly. They did our washing and gave us home made cookies! The room was clean, had seperate kitchen, large balcony, nice pool and a real homely feel. If you are looking for a party hotel or a drunken week in Malia then don't book here. If you want to avoid that scene and relax at a beach then this is an option.
The only unfortunate part of the hotel was the main road outside. If you are on the road side it can be noisy but after the first day we did not notice it.
Villa Anna sijaitsee keskustassa, ja Malian palatsi ja Stalisin ranta 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu omatoiminen pysäköinti.
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.