Hotel Metropolitan Takasaki

Location

Nothing special

The staff were exceedingly hospitable and gave absolutely amazing service. There was an envelope we delivered to the hotel from abroad to get there in time for our arrival, but it ended up coming a week after we left (due to issues from abroad). However, the front desk staff were fully aware of the situation and were extremely helpful in helping us track down the package and receive it. I can't thank them enough and am so grateful for their kindness. The room was nice and spacious. Location is great! There's three or so department stores around you so lots of places to eat food.

The shopping area in the station has a weird half-floor thing going on, so was kind of confused how to get to the hotel in the beginning, but after following the signs from the Shinkansen gates to the hotel it was fine. Taking two elevators to get to your room is kind of a pain, but what can you do. There is no microwave in the rooms or on the floor, only at the front desk, so we took food to the front desk to heat it up, but the front desk were extremely nice about it. There were two small annoyances, but nothing major enough to change the score: 1)One of the drawers didn't close properly and 2) One of the carpet tiles was not flush with the other carpet tiles.