Kailua-Kona hotellia

Plussat: Quiet and comfortable

Miinukset: The property was hard to find intiially and pehrpas a better map/directions would help.

Plussat: The view was breathtaking. Audrey was helpful and informative about the area . She was a blessing throughout the wedding preparations.

Miinukset: No AC. lol. That would be my only concern. But the nights cool down and you are able to leave the windows open all night.

Plussat: The scenery and the service.

Plussat: Everything was great! Clean rooms with stunning views of the ocean, well maintained grounds and trails, lots of flora. The staff and the service was excellent, we were continuously impressed by the small details.

Miinukset: Bed bugs! Covered in bites!

Plussat: Amazing place to stay

Miinukset: None

Plussat: Stunning location and Hawaiian feel. Great breakfast, amazing view, relaxed atmosphere. THE Hawaiian experience

Miinukset: Bed was too soft, but very subjective

Plussat: The food prepared each morning was wonderful. The entire Inn provided a high level of service, but without any pretense. It kind of felt like our home as we had access to nearly a full kitchen, bbq area, and rarely ran into other guests. I highly doubt I'll ever stay anywhere else when on the Big Island.

Miinukset: There is nothing to improve here. Just a wonderful place top to bottom.

Plussat: Property was amazing, staff very friendly.

Miinukset: It exceeded expectations so no complaints.

Plussat: The beach view was stunning.

Miinukset: The extra bed wasn’t comfy.

Plussat: location，best beach on big island，nice service，good food for asian（especially grill and ulu), room Service also good

Miinukset: No

Plussat: Location from KOA Airport, nice selection of pools, own private beach.

Miinukset: Found a LIVE cockroach! plus its egg. This was in the ‘Ohana Suite (room #1501). Also, during their Tuesday evening luau, we were shown to our Table #3, got our food, sat down and started eating, then the host asked us to move to the next table. These things were not acceptable when you paid a premium for the accommodations and service. Lack of attention to detail and cleanliness.

Plussat: Wonderful sunsets. Gorgeous gardens and landscaping. Beautiful walks/runs/jogging tracks. Like the little touches like sunscreen and leave in hair conditioner at the pool area. Lovely spa.

Miinukset: Food wasn't great. Room wasn't made up till after 3pm each day and the amenities (cotton pads) were not replaced despite requests. The washroom at the Grill weren't clean. Pilates class was cancelled at the last minute with no explanation and after sending us on a goose chase.

Plussat: Restaurants were outstanding. Tv was HUUUUGE!

Miinukset: Breakfast overpriced. No continental with pastries available 45$ buffet ridiculous.

Plussat: Quiet, the pools, on the beach. The Hualalai Grille was amazing food.

Miinukset: The Ulu restaurant

Plussat: Very beautiful setting, and top-notch facilities. I loved the spa

Miinukset: The food was quite good in most instances, but I expected better preparation from a hotel that has such a strong reputation.

Plussat: Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back.

Miinukset: The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com

Plussat: The view, the facilities, the breakfasts, the grounds, the hosts- were all unforgettable. We highly recommend this BNB!!

Miinukset: Nothing.

Plussat: Hawaiian Paradise. From the moment we arrived our hosts Robert & Daniel made us feel most welcome and throughout our stay were always on hand to give us information and advice on places to visit, things to do and restaurants to eat at. The room was beautifully styled, very comfortable and spotlessly clean. From the chocolates on the bed every night, fresh fruit daily, and drinks and snacks in the fridge, you will want for nothing. The large well appointed bathroom had everything you will need, From toiletries, robes, fresh towels daily and the best shower I’ve ever used. Breakfast was served on the veranda with views overlooking the ocean and can only be described as a truly amazing culinary experience. A huge thank you to Robert & Daniel for making our stay, a special and memorable one at this little piece of paradise.

Miinukset: Beware their extremely inflexible cancellation policy.

Plussat: New remodeled high end

Plussat: Attention to every detail! I really appreciate that! Breakfast was delicious and hosts were very kind and attentive to our needs.

Miinukset: N/a

Plussat: My husband and I stayed at the Ohi'a Park Estate in early August of this year while attending a wedding in Kona. We are frequent travelers and enjoy staying in boutique hotels with local flair. Hosts Daniel and Robert exemplify what it means to be gracious hoteliers. Their own extensive luxury travel experiences influenced every decision they made while converting this lovely property into a bed and breakfast. The property is immaculate, from the rooms to the grounds. There are four rooms at Ohi'a Park Estate, running in a linear fashion along a gracious porch outfitted with supremely comfortable chairs and tables set with huge orchids. Jet lag had us rising early each morning, so we had ample opportunity to relish sitting on the porch, enjoying the cool breezes while admiring the beautifully landscaped property with views to the town of Kona and the ocean beyond. Daniel and Robert were quick to bring us endless cups of rich, delicious coffee, espresso and tea. Breakfast is served at your leisure on the lower deck, which is outfitted with four tables, yellow umbrellas, and beautiful place settings. Daniel and Robert took note of all of our preferences in terms of sun or shade, drinks, favorite foods, and so on -- like magic, the following morning our table would be placed in the shade, the tea would be black, and the bread basket would be filled with extras of what we had chosen the day before. The breakfast was both delicious and abundant -- we could easily wait until dinner for our next meal (not that we did!) First course is a beautifully plated fruit plate, followed by a continental breakfast of breads, butter, marmelades, meats and cheeses ....and then eggs and bacon cooked to order. The meal concludes with sweet muesli and a chat with the hosts about what you would like to see and do for the day. They offered us excellent suggestions for daily itineraries, complete with maps and directions.

Plussat: The front desk staff were so gracious and always checked on us. The room was well stocked and cleaned

Plussat: Its comfortable

Miinukset: I had ants all the time should not have to worry about that when staying in such a comfortable place. It upset me cause i felt i couldnt leave nothing out

Plussat: No breakfast here. The location is nice. Not far from the airport, and close to shopping center.

Miinukset: Appliances need to be updated. Dishwasher, Refrigerator. No elevators. I stayed in the downstairs because there were a lot of steps to the 2nd level rooms. Ants on the patio.

Plussat: Nice condo with1 and 1/2 baths. Beautiful grounds and very nice staff.

Plussat: Clean, spacious and the ammenities were great: full kitchen, balcony, washer and dryer.

Miinukset: No, everything was great.

Plussat: Staff was friendly and helpful! All supplies needed were available, even an ice cream scooper. (Watch out for all of those golf carts transporting people and supplies everywhere)

Miinukset: Lighting in living area was a little dim.

Plussat: Everything! Including the fantastic price!

Miinukset: No

Plussat: Everything but the late check in and inconsistent wi-fi.

Miinukset: Our room wasnt ready until 6pm instead of 4pm. The Wi-Fi didn''t work for any of our devices.

Plussat: The apartment was very clean. The staff was too! The location was away from traffic so there was no noise.

Miinukset: We asked for a ground floor unit because of my disabilities. The noise from the upper floor was significant. The only view we had was another unit maybe 20 ft away.

Plussat: Friendly staff at check in and check out. Happy to have handicap rails in bathroom and downstairs unit

Miinukset: Parking in underground parking structure was not the best. Not sure if there were cameras in parking area. That would have made us more secure

Plussat: Wow! Amazing. The room/condo was a real palace. Amazing staff. concierge) and  (front desk) were so welcoming. Thank you for everything.

Plussat: Property was clean and beautiful.

Plussat: Staff was friendly, I forgot my dress and I was able to pick up later.

Plussat: We used this condo as home base to explore the island. It worked well for us.

Plussat: did not go to breakfast

Miinukset: i did not like the idea that upon arrival i was given a cheery hello that soon turned into some sort of sales pitch. i was told that there was breakfast the next morning, but realized that it was the second step in the sales pitch. so i stayed away. loved the place, the room, the pool, the entire surrounding, but i am at an age where joining the wyndam 'club' makes absolutely no sense. fortunately there was no follow up from anyone and we had a very nice time!

Plussat: We thought the breakfast was just basic. Bagels and/or yogurt would have been a nice option. Indoors would have been better instead of under the hot tent.

Plussat: Convenient location. Parking close to Unit. Ground floor.

Plussat: Super comfy beds and spacious rooms. Hot tub!! We loved everything and wanted to stay longer.

Plussat: Beds were sooo comfy Easy walk into town

Miinukset: Mozzies

Plussat: The resort is located in a very pleasant area where you can enjoy beautiful beaches very close to the hotel. .The room was very large and comfortable. Excellent barbecue available.

Miinukset: No cleaning of the room has ever been carried out (2-night stay)

Plussat: The location is great, the resort is really nice. We enjoyed the pool, and the whole resort was quiet. The large lanai was a major bonus, and we even had a slight ocean view.

Miinukset: It would be nice to have drink service at the pool... it seems they have the perfect spot for it. Also, nobody came in to clean or change sheets unless we requested it. We washed our own towels, and took out our trash. A TV in the second bedroom would be nice.

Plussat: Ultra friendly staffs, free snorkeling gear, free cabanas, luxurious rooms.

Miinukset: Nothing

Plussat: Bought our stay through kayak. Misread the email regarding breakfast, and we thought it was included. Food was crappy, but we thought nothing of it because we assume it was free. Got stuck with a 66$ bill, and when we went to inquire at the front desk they eventually said "sorry we didn't screw up, you did". Worst part is they had a promotion that if you stayed 3 nights you got the 4th for free, and 4 nights would have qualified us for free breakfast. The resort itself was gorgeous, but everything in the area was over priced and sub par. Even the surrounding mini mall is poor value, since everything is catering to the resort. We averaged spending 200$ a day on food, for what was the equivalent of whole foods level food. The view was nice, but will not be returning. Would not recommend

Plussat: I like the location, staff and the facilities like the Gym, Pool and beach.

Miinukset: The Room is old, requires some update. Bed have no proper doona (duvet), we had lots of ants in our room.

Plussat: We stayed Sunday-Weds and it wasn't crowded/busy at all and so relaxing. We loved the grounds of the resort and the open/airiness of the hotel. We walked arounds all the ponds and looked at the fish and enjoyed the cabanas on the beach. Although we didn't as much advantage of it, there are free workout classes (yoga, pilates, etc) and free usage of the snorkel gear, kayaks, and bikes. The shuttles that can take you to the Fairmont, the Shops (with grocery), and the gym/spa was very convenient. Everyone was very friendly at the hotel. We had an ocean view room where we could view the pool area too and we were able to watch the gorgeous sunset from our balcony every night. Our king bed room was very spacious with double sinks. I would definitely stay here again.

Miinukset: Not a huge deal, but there were some ants in the bathroom and when I left a can of juice out on our coffee table. We also ate at the Honu bar (spelling?) the new bar and it was just the 2nd night it opened. The food and drinks were overpriced for the atmosphere of the bar, which looks like it was put together with random leftover furniture. I think if they invested more into the ambience the food/drink price would be better matched or keep that space as a casual cafe. It would be nice to have a more casual priced restaurant at the resort, where you could grab coffee, drinks, and sandwiches. I felt like the eating options were limited.

Miinukset: I used to love this place - the funky retro vibe was kitchy and the staff used to be super friendly. Now? Not so much. I was attacked by what I'm guessing are bedbugs and the front desk had no reaction whatsoever. As a repeat guest they used to upgrade me all the time - this time I asked about it and was told different things (they don't do that anymore, the rooms weren't available, check back later). Meh - there are better options on the island.

Plussat: Beautiful clean rooms and grounds. Friendly staff. Really great, relaxing atmosphere

Miinukset: Didn't stay long enough!

Plussat: Facilities clean and well maintained for older facility. Rooms comfortable Staff friendly

Miinukset: VERY EXPENSIVE for what you get The $25 resort fee gets you snorkeling gear and thats about it. Everything else costs extra. This is not a place to bring kids. There is very little to do here besides swimming. Food choices are limited. There are 2 expensive restaurants ($100/person), and 2 grills that serve burgers and flatbread pizzas. Clientele are mostly older, childless couples. The wind blew continuously- Might be normal for November? Reefs are in bad health and only saw about 5 species of fish There is nothing to see in the near area. Very isolated. Volcano National Park 3.5hr, Mauna Kea Observatories 1.5hr Rainbow Falls 1.5hr, Hilo 1.5hr, Kona Airport 20min

Plussat: The service was impeccable and the small touches that most hotels miss made things memorable.

Plussat: Lush landscaping, multiple fish and turtle ponds. Loved the balcony, ocean view. Secluded quiet beach. We went in October so it was not crowded. The breakfast buffet was great. The valet service was exceptional. Snorkeling right there.

Miinukset: Not enough restaurants. Although the entrance and lobby was grand, it looked a bit shabby. Missing tiles in the hot tub, general upkeep stuff. The room was small even though we paid for high end room.

Plussat: Resort facilities were amazing and staff was exceptionally helpful. We will be making this our annual vacation.

Miinukset: Rooms could use updates, but any time we told the staff of any issue they immediately took care of it and went above and beyond to make sure we were happy.

Plussat: Beautiful grounds and great treatment

Miinukset: Nothing

Plussat: Awesome hotel!! Stayed in a bungalow!!!!

Miinukset: Loved everything about it!!!

Plussat: Room location is great but want to stay in a 2bedroom next visit.

Miinukset: We like the pool view it was beautiful

Plussat: The location was good to do tours. There are restaurants and supermarkets to reach by car. The location direcly at the sea was great with nice seaview and balcony.

Miinukset: Kona itself is the most touristic place we have seen on all islands. People are not quite friendly in the whole town. Seems to be destroyed by mass tourism. There are a lot of people with problems around... The appartment was huge, which was great but the interior was very old and the room was not properly cleaned. Especially the kitchen and there was a lot of hair from other visitors in our bed. The bathrooms were not cleaned very well too. The balcony was very dirty too, also a lot of hair and dusty equipment.

Plussat: Ocean front, pretty clean, very spacious apartment. Easy parking. Great location.

Miinukset: First place smelled like smoke. Clerk said she could not offer another room but eventually gave us another. It was musty smelling but at least no smell of smoke. Shabby carpet. It was someones vacation rental, not hotel room. Nothing wrong with that, just odd after booking hotel. Twin beds uncomfortable.

Plussat: You can see yellow fishes in the surf from beach chairs! Fun to watch.

Miinukset: Restaurants are away.

Plussat: Staff is very friendly and helpful. Great for a family stay.

Miinukset: Shower head was a bit low. That is the only negative.

Plussat: Property has a wonderful view of ocean and sunset. Pool area was nice with separate beach and grill area. Fantastic views and convenient to shopping and restaurants (although it’s not within walking distance). Room was clean, well kept, and furnished well. Staff was friendly and helpful.

Miinukset: Air conditioning in room seemed to be a bit lacking. Property appears to be in an older congested area. Some may not like the heavy congestion in the area but that may have been bad timing on our part due to Ironman setup activities. Not within walking distance to restaurants and shopping but plenty of transportation options for that. No swimming in ocean here due to rocks and coral. All that being said I’d easily stay here again.

Plussat: good distance form the road - so little road noise. view of the ocean and gardens central location

Miinukset: a little expensive

Plussat: Right on the beach. Well equipped unit with complete kitchen to save on dining costs. 2 bathrooms are a real plus when traveling with a family.

Miinukset: No negative issues to report.

Plussat: Great location a bit south of town (walking distance if you like walking). Beautiful location and views with a very nice staff. Very nice place to stay if you want a condo type of room with a separate bedroom, full kitchen, etc.

Miinukset: The pool is in a beautiful location but was quite cold. Others were using the pool which suggests it was somewhat usable, but we tried twice and just found it way too cold and DEFINITELY too cold for young children.

Plussat: Spectacular location and perfect facilities. Couldn’t have better fit my desires for a place to stay.

Miinukset: Nothing

Plussat: Aivan upea huoneisto, jos ottaa sviitin. Pari makuuhuonetta ja olohuone ja viimesen päälle varustettu keittiö. Näkymät parvekkeelta upeat.

Miinukset: Sijainti vähän syrjässä

Plussat: We got upgraded to a 2-bed room suite with a lot of space. Very roomy for our two children, and a nice view of the ocean. The kitchen was very appreciated as we all missed our own home cooking after a week of travel.

Miinukset: We should have stayed longer at this hotel. Nice pool, and cute little sea shore with some tidal pools for the kids to explore. Great place!

Plussat: aston kona gave me complimentary upgrade to ocean view. Woman who checked me in on sunday feb 12 was friendly and helpful. she steered me away from going north on aille drive. I drove south and found same services including the KTA grocery based on her advice. there is a little breakfast place walkable from the kona (greensprings) about 1/2 mile north that had a very good breakfast and coffee for under 10 dollars

Plussat: Good location

Miinukset: No AC, coffee featured in photo but there was no coffee basket in room. Also shampoos, lotions, etc

Plussat: We unfortunately missed the email from Big Island Retreat asking for an arrival time, and also could not find the hotel (google maps does NOT take you to the right place!). The staff were very helpful and even drove to us and led us to the hotel which was very handy! The hotel also has a lot of free sun tan lotion and beach equipment which was lovely and a nice surprise. It is so close to a beach park that guests can easily take these and spend a day at the beach. The bed was very comfortable.

Miinukset: Our room was filled with flies, ants and mosquitoes. It was quite unpleasant, especially in the morning when even the bath had a light covering of dead insects. Hadn't expected for there to be so many dead insects in the room. Off putting. We found some holes in the the netting around the room, and there was a large gap under the door which may have been letting them in. I get that it's a tropical location but nowhere else we stayed had this problem. Oh, and a gecko pooed on the bed. Was not impressed. We stayed 3 nights, if we'd stayed longer we would have invested in a mosquito coil. Such a shame because it would have been a nice stay without the insects.

Plussat: Lovely rooms with everything you need. Snorkel gear, beach towels, etc all available if you’d like. Beautiful lani to relax on when it’s a little too warm.

Miinukset: There needs to be more signage on the road. Took us a long time to find the property. Google Maps is incorrect and takes you up the wrong road.

Miinukset: Never before, even in 3rd world countries have I had so many bugs in my room. Left bathroom light o. All night trying to keep them away from bed. Lots of ants. Also a desk fan would help air flow.

Plussat: Location

Miinukset: The floor was dirty, no shoes rule is ok but the floor need to be clean. 95 dollars of cleaning fee sounds ridiculous in this case. No toiletries, no coffee, tea, sugar. The room is too pricey to be so poorly equipped.

Plussat: Comfy bed and nice to have a balcony

Miinukset: Bathroom was a bit tight would have preferred just a shower with screen rather than curtain. Insects attracted to lights were a nuisance. Entrance via battle axe drive was hard to see at night to ensure where to turn - signage would help. Lack of air conditioning did detract from the comfort level.

Miinukset: No house keeping. no cleaning and no coooler equipment.

Plussat: If you're looking to stay somewhere away from the loud touristy areas and prefer the natural sounds of insects and birds, a gorgeous view of the sunrise from your bed, and a home-cooked breakfast, this is the place for you.

Miinukset: Be aware that you'll need insect repellent for the morning and evening as you're surrounded by a large variety plants (it is a coffee farm after all, though they grow a variety of other fruits and vegetables as well)

Plussat: We liked the view, the breakfast, the recommendations from the owners

Miinukset: I will highly recommend to change the mattress

Plussat: Food was excellent. Loved the pets.

Miinukset: The twin size bed wasn't comfortable for me so we traded beds the second night. That was much better.

Plussat: Breakfast were good, did not leave the table feeling hungry. Plenty of food to eat and nutritious. Quiet and good location to get to various locations. Good view of the ocean and birds singing in the morning.

Plussat: The back patio, gazebo and view are lovely areas. Hans and Marsha were very hospitable and we enjoyed hearing their stories.

Plussat: Exellent place! Friendly and interesting hosts. Very nice experience to have breakfast together with hosts and have academic discussion simultaneously. We enjoyed very much. Thanks Dr Eckert and Marsha.

Plussat: Every morning, Marsha served us a delicious home cooked breakfast on the lanai that overlooked the coffee farm and valley below which extended all the way to the Pacific Ocean. They served their own Kona coffee every morning which was wonderful! Marsha was a gracious gracious host and we learned so much about Hawaii and it’s history from her. Thank you so much!

Plussat: Quiet old Hawaii feeling

Miinukset: All perfect

Plussat: This location is just gorgeous. The tropical flowers, the view of the ocean, the convenience to the airport. You walk out onto the patio from your bedroom and overlook flowers, coffee trees all the way out to the ocean. Breakfast was delicious, the host, Marsha, friendly and sociable. This will be my go to place whenever I go back to the Big Island.

Miinukset: I loved absolutely everything about this place.

Plussat: Very nice place to stay and escape from the touristy section. Breakfast was fantastic!

Miinukset: If you want to stay closer to the shops probably not the best choice, at least not without a car rental.

Plussat: Very clean

Miinukset: N/A

Plussat: I noted on my reservation that it was my birthday, so when we checked in they gave me a box of candy with a nice note.

Miinukset: We weren't happy with the view of the parking lot from our room. My husband called to ask about a room change and they didn't have any other for the first night. However, they did call back later that night while we were out with some options to move to a partial oceanview. At that point, we were already unpacked and didn't take them up on it. We did appreciate the effort though.

Miinukset: Now charges a $22 amenity fee along with a $25 daily parking fee. Just changed a few months ago, and was one of the last places in Kailua-Kona that hadn’t followed the resort fee trend.

Plussat: They charge me for parking

Plussat: Pool, beach, and proximity

Miinukset: Facing main road with full windows... had to keep the shutters closed a lot.

Plussat: The view from the lanai of our oceanfront room was amazing. The staff was very prompt to respond to our special requests!! Thos property probably has the only private beach in the area. The complimentary snorkeling gear and beach chairs and umbrella, made our time down at the beach worthwhile!!

Miinukset: They went the grounds for parties and weddings, so there were all those noises on at least one of the evenings during our 4 night stay.

Plussat: Location. Close to all the amenities, restaurants, shops etc.

Miinukset: In suite bathroom was extremely small and tub didn't drain properly.

Plussat: The front desk was fast and accommodating.

Miinukset: The bed sheet was torn, the bed was not made neatly, there was a used wash towel hanging on the shower curtain rod. The spa is terrible. Worst massage I ever had.

Plussat: Loved that we can hang out at pool bar while kids played in pool. Location was great walked around had shops and restaurants near by.

Miinukset: There was an event going on at the beachside. so we didn't get to enjoy the beach area.

Plussat: Perfect location! Lots to do with the kids. Amazing luau! Nice staff! Will definitely be returning in future.

Plussat: Beautiful views from lobby.

Miinukset: Ridiculous "hotel fees" and parking. This adds over $50 per night, so beware!

Plussat: The hotel was very clean and the staff was very helpful and friendly.

Miinukset: We thought the parking fees were steep.

Plussat: Really awesome location, you just needed to walk in to town and you were right amongst everything!

Plussat: Restaurants close by

Miinukset: Rooms and pool quite dated

Plussat: Valet was awesome, attentive staff. And always smiling and greeting.

Miinukset: All was good

Plussat: Location, hospitality, friendly helpful staff

Plussat: Comfortable bed, very clean

Miinukset: Thin walls, traffic noise

Plussat: Excellent central location, with access to shops, restaurant, beach and a port. Very clean and well maintained spacious room, high speed reliable internet collection, quiet and efficient AC, and, as for location, low level of night noise from the outside. Coffee/tea in the room, fridge. Good breakfast is served in a nearby restaurant upon presenting the breakfast coupon.

Miinukset: Paid hotel parking (10 USD)

Plussat: Location and amenities. Housekeepers did an excellent job.

Plussat: The staff was friendly and courteous. Front desk and parking lot security. The bed was very comfortable. Location is great.

Miinukset: A little bit older facility but really not bad and very comfortable environment. I’d stay again in future visits. Mahalo!

Plussat: Front desk agent  was very helpful. Parking is a little challenging but they do offer overflow parking options. Centrally located and in waking distance to everything you need and want.

Plussat: Employees were very friendly. Restaurant nearby, food great!

Miinukset: A microwave

Plussat: Excellent location, literally just steps away from waterfront, shops and restaurants. Older hotel but looks like upgrades and maintenance are regular. Our room was simple, clean, lovely. Friendly staff.Lots of security on site. Convenient parking(daily fee that's reasonable for Hawaii!)

Miinukset: The bathroom was clean no big issues, but the toilets are very low, as are counters, and tubs. It's like walking into kindergarten bathrooms!

Plussat: It was clean, the sevice was very courteous and it was in close proximity to shops and restaurants.

Miinukset: No

Plussat: This was our third stay at Royal Kona Resort. As previous stays, everything was excellent. During our stay was our 46th wedding anniversary and we get a bottle of champagne in our room! Very thoughtful!!

Miinukset: N/A

Plussat: Location, nice staff, comfortable bed.

Miinukset: Everything thing is extra, parking, breakfast, etc.

Plussat: Despite being older, it had charm and character, with beautiful grounds. The luau and oceanside location were a great bonus! The room was very clean, simply decorated, and I liked that there was a second sink and small bar area outside of the bathroom

Plussat: Great location

Miinukset: Room availability

Plussat: Location

Miinukset: Way too expensive , 10$ / day for WiFi in the room

Plussat: The amenities and staff were great, and the luau was amazing. Food at the bar was good, and the location put you within walking distance to pretty much everything on the Strip.

Miinukset: The room definitely had a old, stuffy smell to it. The prices were a bit high, even with the iron man races coming up the room prices are about doubled for the weekends than on the week days.

Plussat: View and location. Luau was excellent

Plussat: We only stayed one night, We loved the Luau Staff was available for more towels.

Miinukset: signs to the elevator. Consturction was confusing with detours to where to get to our room.. The pool was toooo warm

Plussat: Perfect location for sunset... good drinks and food as well

Miinukset: Wifi not included, it would have been 10 dollars a day

Plussat: Location.

Plussat: Location and room size

Miinukset: Rooms are pretty old and need renovation. We were 4 people in a room and every day we had to ask to two additional towels as they will only leave 2 in the room.

Plussat: Literally nothing.

Miinukset: Several points really frustrating me: The paid wifi is so so slow. The balcony is not properly secured, guess your neighbour can easily trespass into your room. Most annoying point is that you definitely could overhear what your neighbours say and do. The insulation is so so bad.

Plussat: Had an adult only pool so it was nice to not have kids splashing around

Miinukset: The room was not a 4-star room. The pillows smelled moldy, there were dead bugs on the bathroom wall, the AC (even after being on all night) did not lower the room temperature even one degree. The food and drinks were very disappointing.

Plussat: Location!

Miinukset: Elevator location to tbuilding 4

Plussat: Customer service

Plussat: I really enjoyed the Infinity pool is separated for families that has no children. It was much more relaxing for me. The valet were really good, and attentive.

Miinukset: Went in on Saturday to see if I can get a pedicure done, and the receptionist told me, they are unable to book an appt, as their pedicure chair is broken. So I asked if I can book an appt for a manicure, and she informed me that the manicurist is not in, and only does it on Friday's...asked if I can book for a massage, "sorry, we are fully booked"...mind you there was nobody sitting in the waiting room nor in the back, it was absolutely quiet,..then another person came from the back and said we can book for Sunday at 1pm,..uhm, we check out at 12pm and I do have to catch a flight back home, as my life returns to reality...very disappointing with the service at the spa and how the lack of help they were trying to give me. Just felt as if they did not want my money or service.

Plussat: The staff were very friendly.

Miinukset: The facilities were dated, hidden resort fees, and no toiletries in the room. I had to ask at the front desk. The $30 per day resort fee was a money grab for basic services offered by other hotels. The hotel restaurant leaked at two of the three tables we were moved to.

Plussat: Best stay in Hawaii, extremely good value for money, Sheraton quality, fantastic big room and super friendly personnel. Amazing facilities

Miinukset: Toilets are a little old, but still very big and clean

Plussat: Relaxing walks, nice views, good pool side service.

Miinukset: If you don’t have a car, it’s a bit far from everything... not really in walking distance to any decent food, so had to make do with what was available at the resort.

Miinukset: The room fee includes 50% of the expenses: you have to add resort few (!?!), tax, parking and shitty breakfast (30USD). I was disappointed to that.

Plussat: Setting, views. Staff very helpful and accommodating.

Miinukset: Place is run down, hallways dirty, carpets in rooms dirty, chairs in room well worn.

Plussat: The facilities were amazing and the staff even more amazing!

Plussat: The room was great.

Miinukset: Arrived about an hour before official check-in time, was told I could pre-register & I'd be called once it was ready. However 3 came & went, I even went to the desk at 3:30 & it still wasn't ready, got the runaround & missed my friend's we

Plussat: Location

Miinukset: Very rushed and impersonal check in. The person checking us in was borderline rude. No explanation of the amenities that is covered by the resort fee. No welcome drink or leis as promised. The room we were given had a mold problem. Very thin walls

Plussat: perfect ocean view, beautiful garden, and many kinds of fruits.

Plussat: Awesome property. Very helpful hosts. Loved our visit & will definitely be back sometime!

Plussat: Everything! The place was warm, friendly, spotless and comfortable... And the view from our room was spectacular. Strictly vegan, and free fruit in the common room. One of the best values on the Big Island. Clothing optional nighttime pool and spa... If you're brave enough to go "commando".

Miinukset: A bit "off" the GPS grid... But the directions we received by email were spot on... Must have a car... Nothing is close by in this strictly residential area.

Miinukset: Solitude in nature. The birds singing in the trees.

Plussat: Views were stunning, staff were so friendly and lovely. They helped us out so much and upgraded us to the top room for our engagement. The grounds were incredible as well. Very relaxed vibe and simply a wonderful place to stay. Lovely room and balcony. Perfect!

Miinukset: No real negatives at all. Only thing to possibly mention is the site is vegan - this was fine for us and we enjoyed eating this way, but it wasn’t made clear on booking.com. Visitors might need to know this in advance so they can prepare ideas for food if eating on site.

Plussat: This property features an amazing garden, a nice refreshing pool and spacious community kitchen. Bungalows are scattered around the garden in comfortable distance from each other. It was a calming and restorative experience to stay there. I’d definitely book it again if I come to Kona.

Plussat: The room was lovely and the best was comfortable. The property was really beautiful. Lots of greenery, the pool and other common areas were really cool spaces.

Miinukset: When you arrive you are presented with a 3 page rule book with some slightly strange requests in regards to the way the dishes are to be cleaned and put away. The shared bathrooms are nice and rustic however when another guest was showering they didn't like anyone else using the SHARED bathroom. We has nowhere else to go to the bathroom.

Plussat: Place is not not near town or things to experance in area You have to travel in to the long distance on back road to get there and There is no manager there all the time they leave you a note where your cabin is and you have figured Where it is

Miinukset: Location location

Plussat: I loved everything, except the cockroaches.

Miinukset: The cockroaches. I like fresh towels everyday, since I do hand laundry and the towels are wet. Fresh towels should not be extra.

Plussat: Rauhallisesta sijainnista ja uima-altaasta.

Miinukset: Ei aamiaista. Siivous puuttui. Rahastuksen meininki lisäpalveluissa.

Plussat: Big and spacious. Comfortable with daily amenities available.

Plussat: Location was fine. Fairly close proximity to restaurants and major roads.

Plussat: Nice location right on the ocean. Ocean views were wonderful. Easy access. Staff personnel were outstanding-helpful, polite, and super responsive.

Miinukset: Furnishings were a bit outdated but were just fine.

Plussat: Adult pool

Miinukset: A.c. in living rm leaked Ac in kitchen leaked Master bedroom kansai didn't shut good and Whistled all night

Plussat: Royal Sea Cliffs is an excellent resort in a great location. Staff are all excellent as are resort facilities.

Miinukset: N/A

Plussat: Very nice room. Better than five star hotel in Vegas.

Miinukset: The cleaning fee is a little high but worth it.

Plussat: The condo was amazing. I thought it was just going to be like a regular suite. It was more!!!

Miinukset: One of the lights was out but that’s all I can think of.

Plussat: The staff was friendly

Plussat: Nice space and they have laundry and dryer machine at the apartment

Miinukset: They don’t have compost bin

Plussat: price was good. Miley was very helpful.

Miinukset: furniture was really dated, and fan in the room did not work properly. Also smoke detector was beeping but was quickly repaired.

Plussat: NOTHING, WE WILL NEVER STAY HERE AGAIN!! EVER .. I'm surprised this place got 2 stars .. SAD

Miinukset: This condo felt more like a cheap motel, no hot water, no housekeepers on site, (unless you were willing to pay a fee), on top of the cleaning fee I paid. We didnt get to swim in the pool due to the chemicals being unbalanced. DO NOT stay here!!!!!!!!!!!

Plussat: Location is great. Nice pool. Parking is good. Low cost.

Miinukset: Needs paint updates new appliances beds sofa bed Bath fixtures very tired and ac noisy phone did not work had to have hot water adjusted and batteries for remote.

Plussat: Very good location: at least for our trip around the island. Conveniently close to the Magic Sand beach, to coffee farms, to Captain Cook and to the airport. We could do so many different things during our short stay there (1 night)

Miinukset: The cleaning fee was 110 dollars per stay: this is the price of a one-night stay. And honestly, the room was not that clean: we found some trash on the floor when we arrived (and empty teabag envelope) and there was dust on top of the lamps and around the tv cables. I normally don’t care for these things and to be fair the place was not particularly filthy either, but if the cleaning fee is this high I start to be picky.

Plussat: Location Was great

Miinukset: Air cond Mattress and room needed a very good.clean Tv had broken cables that caused lots of problems Fan just spread dust around Cable power back battery needed to be replaced and kept beeping Bed wasn't comfortable ( cheap mattress ) Light fittings on fan kept coming off Never had a good night sleep both kept sneezing all night when went to bed Hotel never responded to emails.about when we found same.room.cheaper ( prices matching ) Expected better quality for money

Plussat: Had the best Ocean view of any condo we have stayed in. Pretty quiet and the parking was great. Pool was kept up and hot tub was well taken care of . The staff was very friendly and gave us an early check in

Plussat: Big space and have its own kitchen.

Miinukset: Filthyness of the place. It needs cleaning specially shower tub have molds, fan in the bathroom so dusty, and carpet in the roomhas stains.

Plussat: The room itself could have been lovely if cared for properly.

Miinukset: Staff was rude, hidden fees, pool out of order, dirty towels and mold on the shower curtain, suspicious stains on bedding, bugs in the kitchen.

Plussat: Location to town, ocean front room and watching surfers and talk to the locals.

Miinukset: Same room as last year, bathrooms were updated. floor could of been cleaner. small issues and did report to the desk to have fixed for next guests. Coming next year, will hope to be placed in a better room and not the same one.

Plussat: Nothing

Miinukset: The office was closed at 5 pm. loud construction of swimming pool. Was charged a mandatory cleaning fee of $52 at check out. Outrageous!!!

Plussat: All the Staff were very helpful.

Miinukset: One of the tenants were not very nice and snotty as we arrived. But since some are appartment type and others vacation rentals, you will get some that sell up the property and others that do not.

Plussat: Close to the beaches, decent size room

Miinukset: No wifi, $60 cleaning fees! Outdated blinds, third floor room with no room service, and no elevator

Plussat: The house was very friendly and I enjoyed the aromatic plants on the way to the room

Miinukset: The house was very friendly and I enjoyed the aromatic plants on the way to the room.

Plussat: I love it! It's really peaceful and quite!

Miinukset: Nothing wrong with that!

Plussat: Johnny’s the man! Super nice, aloha vibes. Fresh eggs n papayas

Plussat: I did like the price, quiet and pretty scenery to the private room with separate entrance. John was there to greet me when I came there.

Miinukset: Would be nice if there was a fridge inside with a freezer.

Plussat: The property was amazing! Within the first hour, John showed me how to pick fresh fruit off the trees out front, and told me all the nice spots around town. The sunsets from the balcony have to be some of the best views on the island. This place is amazing and the staff is even better. Can’t wait to come back!

Miinukset: Not one problem

Plussat: The beds and pillows were super comfy. The guy John was extremely nice and helpful! He was very attentive, and did little extras like offering us fruit from the trees

Miinukset: The towels were a little scratchy, and the white ones weren't very white. Also, nowhere to hang them

Plussat: Host was very nice and friendly

Miinukset: A few cockroaches

Plussat: Loved the privacy of our room and the facilities. Owner John was extra friendly. 3 km from the nearest beach (magic sand beach).

Plussat: I got the best room!! Ocean views!!!

Miinukset: I couldn't connect to the internet on my phone and no internet in the room :(

Plussat: Right on the main strip of Kona, but you probably won't see the water from your room.

Miinukset: I accidentally booked this instead of the Royal Kona and they wouldn't refund me even 10 minutes after I made the reservation. I got there and there are gates on all the doors and just feels depressing. Instead of looking out on the water, you'll be looking at what feels like a project development in Detroit.

Plussat: Never got to enjoy it

Miinukset: Show up and they wouldn't give me access unless they talked to the owner who apparently was on vacation. Wasted 3 hours trying to get a hold of the owner tell I called and canceled. The guy at the front desk was probably the rudest person I have ever met in Hawaii and refused to help me or let me in even with all my booking confirmations

Plussat: This wasnt the condo I rented before and the this condo was the konaislanderinn not the kona island shores condo. Very disappointed.

Miinukset: False advertising in the name. Kona islander inn and kona island shores condo two different places.