Kailua-Kona hotellia

Plussat: I always request Building 8 and 202 if possible. I like the ocean view in distance and tennis courts in front. Also, I like the garage and building is close to entrance.

Plussat: Great location. Close to most venues in Kona. Wait staff were great.

Miinukset: Bathroom needs better lighting. Room was not available when we arrived at 7 PM. Went to dinner and came back. Room was ready then. A small comp would have been appropriate from check-in clerk. No seating or cover at smoking areas.

Plussat: Nice view, great crew.

Miinukset: Nothing.

Plussat: Epic hideaway in an eternally classic building...Ocean view room, 2 incredible rolling pools down to the ocean (Seperate Kids Pool), breakfast was next level and facilities were outstanding. 10/10. We ate dinner on site at Meridia...the food was pricy but worth it, the staff were lovely, food amazing and setting even better. Will definitely return.

Miinukset: Nothing bad to note. Very happy. Will come back for sure. Would recommend buying water before you come here...$5 for a small bottle in the room and no shops close.

Plussat: People, location, view, bar, reasonably clean.

Miinukset: Noisy air conditioner. Room looked like it was furnished from a garage sale. It appears a remodel was started and not finished. I guess "shaby" would be a good description. Definitely not worth the price.

Plussat: Location was fabulous. We went to Kona for days of diving and did not need a car because everything, including the dive shop was within walking distance!

Miinukset: Construction going on. Dated decor

Plussat: The location is amazing. To have breakfast from the restaurant while watching spinner dolphins at play is a great way to start the day.

Miinukset: While the location is amazing, our ocean view room on the top floor was somewhat spartan. Not much furniture - one chair, the kitchen cabinet was unfinished, no doors on the clothes cupboard.

Plussat: Location you can not beat it.food , room, shops Daniel came in to work with air conditioning and was kind and very polite

Miinukset: Luau rain, had enough time and warning of rain to house under covering. 40% rain. No poncho given. Terrible to have to eat in the rain and watch show.Food was okay. Tuesday 18, 2020 . Air condition in bathroom leaked on bathroom counter when it was on high.

Plussat: Close walking distance to town, great views from room. Great bar, salt water pool

Miinukset: Needed updates(which are underway)

Plussat: The location is close within walking distance to shopping, restaurants. The cleanliness of the hotel was also a plus.

Miinukset: Between room cleanings we smelled a slight mildew odor but only on occasion, not daily. Would have favored an ocean view, but not available.

Plussat: The staff is very accommodating and friendly. We liked the ambiance on weekend evenings - music in pub etc. Guests are relaxed And happy. Pool area and salt water lagoon are nice. Well located and a car not really needed for our visit.

Miinukset: Rooms on the parking lot side can be noisy.

Plussat: Price was affordable for two people sharing a room with two double beds and on short notice.

Miinukset: Major, major construction going on in hotel area. Very difficult to get around safely. Parking $18 a day/difficult to find spot. Wedding music extremely loud (understandable); turned off promptly at 9:30 (glad we were gone most of the time).

Miinukset: Hotel a little Isolated and dated the receptionist who booked us in particularly unhelpful never explained anything at all about the hotel or facility’s it was 10pm I think she wanted to finish her shift and go home Very unlike Marriot bonvoy sta

Plussat: Free movies

Miinukset: Dirty coffee in the coffee maker and dirty towels in the room

Plussat: Pool area and grounds are lovely

Miinukset: A lot of this hotel looks old and tired. Especially the rooms and particularly the one we were assigned to

Plussat: The location is excellent and quiet. The staff was absolutely wonderful. We loved wandering the grounds, among huge plumeria, and watching the waves crash against the lava rock. Rays, despite being pricey, delivered on great food and service.

Miinukset: Bathrooms were especially dated. Didn't expect to see a toilet that looked like ones found in an elementary school. Fees for the hotel and parking were high ($30/day resort, $20/day for parking) on top of high room prices.

Plussat: The resort grounds were beautiful. The ocean views were amazing. The pool area was awesome.

Miinukset: Rooms were outdated. Elevators kind of scary. Parking fee outrageous. Resort fee outrageous.

Plussat: Offers a bit of everything

Miinukset: It’s older and a bit run down, hate that they charge for parking and a resort fee. Food options were not great.

Miinukset: The bathroom was in need of a serious upgrade.

Plussat: The staff member that checked us in allowed us to upgrade from our partial ocean to ocean front and that put us right above the Mantas Ray's! Exceptional position! Very clean room and pools.

Miinukset: The water slide was closed. Probably because there weren't many guests due to covid 19.

Miinukset: Not a good place for seniors. Ocean view room was 75% view of pool slide and pool chairs. Directions to room were terrible. Not the best stay at the Sheraton.

Plussat: Good setting food was good

Miinukset: Every shut by 10pm, all the bars and restaurants. We arrived at 9 for dinner and were rushed through, having to order desserts before main course had arrived. Large areas of dinning room were closed off through lack of staff. Bedroom bathroom had no non flip mat to put on bath floor, sliped over and banged head.

Plussat: Very correct. Nice and big rooms. Very helpfull stuff.

Plussat: We enjoyed the two pools (family & adults only), water slide, hot tub (although they aren't really heated) and lounge chairs. The mattress was super comfortable. Fitness center was fine for our needs. The resort was fine for our one-night stay, so I'm happy we didn't stay longer than that.

Miinukset: Considering the price of the room plus resort fees, I thought the $20+tax/day for parking was excessive. The bathroom appeared clean, but upon close inspection it wasn't entirely cleaned. The bathroom could use an update (i.e. the petal to flush is more common in public restrooms, not hotel rooms). I know that bugs are a way of life in the tropics, but we did find a huge cockroach in our room. We self catered since all the restaurants/ breakfast was more expensive than we wanted to pay for.

Plussat: Generally everything was excellent with the exceptions below.

Miinukset: The following facilities were in need of replacement: pool tables, some pool furniture, the thatch on shade structures. If the Sheraton asks for comments I will repeat these comments to them.

Plussat: I love the bed and comforter. The swimming pool is awesome.

Miinukset: The condition of the room is overprice. Maybe get renovation for all the guest room and update everthing to make it's worth $260 a night. If it's more reasonable I would recommend this hotel.

Plussat: the location

Miinukset: all the hotel-restaurants were closed on Sunday evening during my stay... only the bar was open... so I got a sandwich :-(

Plussat: Has a great ocean view!! Very good!

Miinukset: Generally, everything is good. However, it seems the wall at my room (i.e., room 3425) is not a sound proof wall. During my stay, I was always waken up by my neighbor’s TV sound in the very early morning, i.e., five o'clock and every morning. I am disappointed about this.

Plussat: Great location in Kona, right beside the beach. pool and bar area is excellent. Breakfast being included in the room rate is a welcome bonus.

Miinukset: wifi connection was not very strong in the room No room service from the restaurant bar. parking is charged at $25 per day. it really should be complimentary considering the room price.

Plussat: Convenience and beauty of beach plus kayak rentals right on hotel property were wonderful aspects of this stay. Traveling for business, alone, it felt safe and comfortable to go anywhere, anytime. Security was clearly present and well run 24/7, yet not obviously in sight. Retired from law enforcement, it is second nature to notice such things. Also, I did not intend to stay in a resort in the busy resort area. Travel plans changed necessitating lodging here and I am so happy that happened! It was such a laid back, personable and non-pretentious yet beautiful place with wonderful staff, I intend to return with family for vacation.

Miinukset: The only thing I can think of is the rug needs replacement in area of meeting rooms. That said, I overheard someone who appeared to be corporate management pointing that out to someone else. Actually, just remembered - yoga mat was filthy. That was not representative of the experience I had so I forgot about it. Mats should be replaced &/or frequently inspected for cleanliness. Leaving it to guests to wipe down after use is not sufficient. As a yoga teacher, I know that people do not adequately clean after they use.

Plussat: Location is great, and the room is clean.

Miinukset: The fire alarm kept going off in the middle of the night, and this place is overpriced.

Plussat: Beautiful views from lobby.

Miinukset: Ridiculous "hotel fees" and parking. This adds over $50 per night, so beware!

Plussat: Great location to walk to shops and restaurants. Clean. Nice staff.

Miinukset: Very small beach and public. Dated . Small pool.

Plussat: The location is excellent, closed to shops and beach.

Miinukset: Poorly maintained fitness center with multiple pieces of broken equipment. Broken equipment was reported to staff but was not repaired during my stay.

Plussat: Our door would not open due to the keyless door battery requiring replacement. Hotel employee were amazing and worked tirelessly until the door opened and quickly replaced the part shortly thereafter. What a great duo to have as part of your sta

Miinukset: No early check in; room was not ready and despite being told I would receive a call when my room was ready, I never received a call. I just showed up a little after 3:00 PM and checked in.

Plussat: The staff was its usual nice self.

Miinukset: I only get a room at the King Kam for Brew Fest, I live in Kona. After brew fest was cancelled, I decided to use the room anyway. Have a night on the town without driving. $364 for a 2nd story room, at check in I asked for free parking since the event had been cancelled. I was told "sorry, no" at check in. No special considerations from management whatsoever.

Plussat: The amenities were wonderful. Location perfect

Plussat: Rooms were clean, loved the convenience store right in the hotel. Reasonable prices. 99 cent coffees.

Miinukset: The hotel staff did not enforce the “ hotel guests only” policy. On Saturday and Sunday of the weekend we were there, there were obviously locals that were at the pool pretty much taking over one entire side of the pool, using the hot tub, the biggest umbrella there and multiple towels. I mentioned my concerns to hotel staff and they said they would check. They did not check. Who brings a huge cooler to a hotel pool? Very disturbing when guests who paid a lot of money couldn’t get a chair at the pool. Will definitely not go back.

Plussat: The front staff is amazing and fast. The room was clean. I liked it overall

Miinukset: The pool staff, I felt like she was picking on my kids only. It had other kids doing the same exact things but only my kids got scoldings over 3 times. And check out I felt like it was super early.

Plussat: Wonderful pool-side bar Proximity to the village area Great luau (on NYE) Helpful concierge Large well stocked sundries shop Private snorkeling beach/water Super pool Across the street from Splashes' restaurant (a must try).

Miinukset: Nothing...great place to stay.

Plussat: Staff were very polite and helpful

Plussat: Most things

Miinukset: Night parking was hard to find missed the breakfast

Plussat: Close to everything. Clean rooms and Wi-Fi. Free pass to breakfast at restaurant.

Miinukset: Parking can be crowded.

Plussat: Very friendly locally run Hotel. Close to the Ali'i dr and therefore all basic needs fullfilled around the corner. Lovely and helpful people

Miinukset: No complaints

Miinukset: Room dusty especially on headboard area. Beds have not been vacuumed on carpet underneath. Short term cleaning very good . Long term cleaning involving moving furniture is poor

Plussat: It seemed clean for a bit of an older hotel. I had a nice view and the bed was comfy. Tv worked easily. Good size and good window coverage. I felt comfortable there.

Miinukset: Curved tub was not a flat surface while in shower. Fixtures old and I was afraid the handle would unscrew.

Plussat: Employees were very friendly. Restaurant nearby, food great!

Miinukset: A microwave

Plussat: Air-conditioning!

Miinukset: Parking.

Plussat: Great location for the beach, eating and people watching

Miinukset: Parking was crowded

Plussat: Location was great. Staff was friendly.

Miinukset: You pay for parking if available. The building is getting very tired.

Plussat: Hula lesson on the lawn was very fun. Some staff were very friendly, some not so much.

Miinukset: We had to pay to park our car and that was an additional charge that was not disclosed prior to our arrival. Never mentioned when we booked the hotel. We didn't have hot water in the morning, so no showers.

Plussat: Location

Miinukset: AC was loud

Plussat: The seaside hotel is an older motel but quaint. Thr location is excellent next to shopping and nitelife and resturants Park your car you wont need to drive anywhere. The downfalls Are the beds are not firm more bouncy than most the Patio closes at sunset, boo........ It is not a highrise resorr But if your looking for an inexpensive weekend getaway this Is the place. I would stay there again

Miinukset:

Plussat: Cleanliness and friendly staff

Plussat: Great

Plussat: Everything was very easily accessible for cars or walking. Everything is close.

Plussat: good location,big room,include good breakfast

Plussat: Location, location, location. Close to shops, restaurants, beach, tourist attractions.

Miinukset: View of parking lot was not enticing. Noisy with school kids talking, smoking on balconies until late in the evening.

Plussat: Convient to the area and good place to land after long flight and late arrival.

Miinukset: Onsite parking is limited and the large rent car would not easily fit. The additional parking was not that much of an incomvience and did not have the worry of damage to rental car.

Plussat: convenient location

Miinukset: entrance via the car park

Plussat:

Miinukset: Very old and depressing

Plussat: Staff atention

Miinukset: Small bugs in the room

Plussat: The decor , layout , and convenience of the unit

Miinukset: Road noise

Plussat: Big space and have its own kitchen.

Miinukset: Filthyness of the place. It needs cleaning specially shower tub have molds, fan in the bathroom so dusty, and carpet in the roomhas stains.

Plussat: Room was clean, bed was comfortable the main building is beautiful (I stayed across the street in a different unattached building.

Miinukset: Asked for a ocean view, got a room with a view of the main building blocking my view of the coastline. :/ There were rings in the bathtub and mold on the bathroom ceiling. No free continental breakfast in the morning? Hotels in the states tend to be cheaper and offer continental breakfasts.

Plussat: Close to the beaches, decent size room

Miinukset: No wifi, $60 cleaning fees! Outdated blinds, third floor room with no room service, and no elevator

Plussat: It could be a very good hotel if it was more clean and have a minimum of room service. They just give u room service after the 4th day of stay.

Miinukset: As soon as we arrived and opened the door the smell of the room was awful and it was clear that the room was closed for a long time and with no cleaning.

Plussat: Location from the city center of Kona. Toll-free parking.

Miinukset: Facilities in a room was a little aging.

Plussat: Quiet, the pools, on the beach. The Hualalai Grille was amazing food.

Miinukset: The Ulu restaurant

Plussat: The beach view was stunning.

Miinukset: The extra bed wasn’t comfy.

Plussat: Awesome facility, friendly staff

Miinukset: Room service surprisingly comes at the wrong time like end of the day!

Plussat: Location from KOA Airport, nice selection of pools, own private beach.

Miinukset: Found a LIVE cockroach! plus its egg. This was in the ‘Ohana Suite (room #1501). Also, during their Tuesday evening luau, we were shown to our Table #3, got our food, sat down and started eating, then the host asked us to move to the next table. These things were not acceptable when you paid a premium for the accommodations and service. Lack of attention to detail and cleanliness.

Plussat: Absolutely magical place. One of the best resorts I have visited in a long time. As a gay couple I would highly recommend it. The service was top notch and all the rooms faced the ocean. It's best to stay at the resort and experience all the services and restaurants to get the full luxury experience. We got upgraded to an ocean front room and enjoyed the stay so much we defiantly will be coming back.

Miinukset: The prices are very high to stay at this resort and I searched the Internet for the best rates and honestly found the best prices on Kayak.com

Plussat: Close to our planned activities

Miinukset: It was noisy, room was cleaned every other day, always missing towels, safe did not work, shower taps were broken. Sitting area by the pool was never cleaned, only coffee was served, not hot water for tea

Plussat: Moanilahi was professor in checking visitors to & recommending a place to eat near by. I appreciated the hospitality.

Miinukset: The carpets are very old and filthy. The tub floor is in the same condition. Th ceiling fan poses a health & safety hazards.

Plussat: Nice location. Friendly and helpful staff.

Miinukset: Older facility and it shows, mostly in small ways.

Miinukset: Was given a room that wasn’t made up at all so had to walk back to front desk to let them know that it wasn’t ready ? But was given another room with no hesitations and staff was very apologetic and sincere ! She was very polite ! And I was very happy with the room !

Plussat: The hotel appears from the street to be almost a tear down. We were surprised that it was a little better than we thought. Maid was very nice. Pool/spa are in terrible shape. Rooms are extremely old both in appearance and in age. No restaurant so nothing could be had. Price is cheapest in Kona. It shows it is cheap. AC was insufficient. Stayed there while house was being painted on the inside. Would not have stayed there, but couldn't get anyplace else. We survived

Miinukset: See above

Plussat: Everything else. My bed was comfortable. The view was great. The smell of the 9cean as you open your patio doors was amazing. I will definitely stay here again.

Miinukset: The shower head was on the floor. You had to hold it to take a shower and the water pressure was not good.

Plussat: The property’s location is stellar, and the people there were beyond friendly.

Miinukset: The room definitely could stand to be updated. We did not get the room type that we booked. We ended up in a smaller room, and one of our teens ended up sleeping on the floor. Luckily our stay was a single night only.

Plussat: Great location. Very nice staff.

Miinukset: Phone in room broken. Bathtub was 4 inches lower to step out of than standard tubs. No hand rails on wall to grab hold of for making getting out of tub safe. No microwave. Housekeeping knocked on door at 8:30 even though Don''t disturb sign was ou

Plussat: Great value. Convenient location for walking to restaurants and shopping and for exploring the Kona side of the island by car. It's pretty close to the Kona airport. I wouldn't want to spend my entire Big Island vacation on Ali'i Drive, but I would stay there again at the start or end of a trip.

Plussat: Nice , helpful staff . Clean and quiet.

Miinukset: Bathroom was a bit tired.

Plussat: Not much to like it was basic and there was pubic hair in the shower from a previous occupant

Miinukset: One of the staff climbed onto our balcony early in the morning and literally used a tool to break into our bedroom through the balcony window / sliding door! My partner and I were naked in bed when this strange man broke in and walked into our bedroom. I asked him to get out and instead he stood there explaining that he had gone to the wrong room. On the third time I asked he finally went back out onto the balcony but he left the curtains wide open and the door he had come through open and unlocked while he had a conversation with someone on our balcony! I had to get out of bed still naked and go to close the curtains and lock the sliding door while he stood there outside in full view. We received a call from the reception shortly after to say sorry but they seemed to think that that was all there was to it. I asked to speak to a supervisor and they said ok but then didn’t bother to call us back. I rang again and they said that the supervisor was off today so I demanded to speak to someone in charge and they finally sent someone to our room that turned out to be a cleaning lady! She took our number and then left and we never heard back from anyone. Absolutely disgraceful customer service.

Plussat: Center of town.

Miinukset: Musky smell.

Plussat: Never got to enjoy it

Miinukset: Show up and they wouldn't give me access unless they talked to the owner who apparently was on vacation. Wasted 3 hours trying to get a hold of the owner tell I called and canceled. The guy at the front desk was probably the rudest person I have ever met in Hawaii and refused to help me or let me in even with all my booking confirmations

Plussat: This wasnt the condo I rented before and the this condo was the konaislanderinn not the kona island shores condo. Very disappointed.

Miinukset: False advertising in the name. Kona islander inn and kona island shores condo two different places.

Plussat: The staff was friendly and very accommodating joslyn and cindy helped us with all our needs. The pool was nice and clean,rooms was big and beds where comfy..everything you needed to make a great meal comes with the kitchen..

Miinukset: The air conditioning needed to be a bit colder and cleaner..

Plussat: Units were just right for a father/faughter trip. Clean, comfortanle, good location, good amentiies like a full kitchen with all appliances and all working etc... staff were super helpful and friendly.

Miinukset: Nothing

Plussat: The apartment was spacious and very clean

Miinukset: A loud fan noise or machine noise could be heard at night in the bedroom, which disturbed our sleep.

Plussat: Nice condo with1 and 1/2 baths. Beautiful grounds and very nice staff.

Plussat: Clean, spacious and the ammenities were great: full kitchen, balcony, washer and dryer.

Miinukset: No, everything was great.

Plussat: Staff was friendly and helpful! All supplies needed were available, even an ice cream scooper. (Watch out for all of those golf carts transporting people and supplies everywhere)

Miinukset: Lighting in living area was a little dim.

Plussat: Everything! Including the fantastic price!

Miinukset: No

Plussat: Beautiful landscape

Miinukset: Parking lot too far from condo. Shower hot water faucet very very hard to operate.

Plussat: Everything but the late check in and inconsistent wi-fi.

Miinukset: Our room wasnt ready until 6pm instead of 4pm. The Wi-Fi didn''t work for any of our devices.

Plussat: Wow! Amazing. The room/condo was a real palace. Amazing staff. concierge) and  (front desk) were so welcoming. Thank you for everything.

Plussat: The layout of the villa

Miinukset: couldn’t swim in the pool

Plussat: We were very happy with our stay at this condo. It was very spacious, a little dated but very, very clean. The hot tub and pool were shared with very few units so it was like having your own pool. It is located in a very nice residential area adjacent to the Kona Country Club. It is a quiet and peaceful place. The shopping in Kona is several miles away so you would need a car. Should we return to the Big Island, we would want to return to Mauna Loa Village.

Miinukset: Shower heads could be cleaned or replaced.

Plussat: convenience of a condo, pool

Miinukset: kitchen and bathroom in need of an update

Plussat: We loved the oceanfront views from our room. Their restaurants are delicious, and they have an amazing breakfast buffet. We have free parking for the car we rented and then there’s also a shuttle that will take you into town for free which is really nice so you don’t have to worry about how to make it around. The staff is amazing, our room was cleaned everyday which was really great. Fresh towels and flipped bed. No complaints. We’d definitely love to come back here again. The pool and hot tubs are also really nice and clean as well.

Miinukset: Nothing really, we loved everything.

Plussat: Beauty of landscapes

Plussat: Ultra friendly staffs, free snorkeling gear, free cabanas, luxurious rooms.

Miinukset: Nothing

Plussat: Location amazing Clean rooms

Miinukset: Very old building Unacceptable invasion of birds in breakfast restaurant

Plussat: The room as nice and big, the staff was great .

Miinukset: you needed better and more affordable breakfast items, I didn't care for the fact that I had to spend at least $60 for 2 for breakfast.

Plussat: The quiet and relaxing atmosphere

Miinukset: That i could have gotten the room cheaper as a Kamaina, but couldn’t get through the phones to make rsvp through a call on online.

Plussat: I like the location, staff and the facilities like the Gym, Pool and beach.

Miinukset: The Room is old, requires some update. Bed have no proper doona (duvet), we had lots of ants in our room.

Plussat: Nicely laid out, beautiful landscape, nice and clean rooms.

Miinukset: Not much to do at night, everything is closed at 8:30. No bar after 6. Coffee shop opens from 6 am to 10am! Limited restaurant options.

Plussat: This was our anniversary trip, and the staff at Mauna Lani made sure we felt special and celebrated. The hotel was so relaxed and quiet, with beautiful beaches and views. We will definitely return when the renovations are completed.

Plussat: We stayed Sunday-Weds and it wasn't crowded/busy at all and so relaxing. We loved the grounds of the resort and the open/airiness of the hotel. We walked arounds all the ponds and looked at the fish and enjoyed the cabanas on the beach. Although we didn't as much advantage of it, there are free workout classes (yoga, pilates, etc) and free usage of the snorkel gear, kayaks, and bikes. The shuttles that can take you to the Fairmont, the Shops (with grocery), and the gym/spa was very convenient. Everyone was very friendly at the hotel. We had an ocean view room where we could view the pool area too and we were able to watch the gorgeous sunset from our balcony every night. Our king bed room was very spacious with double sinks. I would definitely stay here again.

Miinukset: Not a huge deal, but there were some ants in the bathroom and when I left a can of juice out on our coffee table. We also ate at the Honu bar (spelling?) the new bar and it was just the 2nd night it opened. The food and drinks were overpriced for the atmosphere of the bar, which looks like it was put together with random leftover furniture. I think if they invested more into the ambience the food/drink price would be better matched or keep that space as a casual cafe. It would be nice to have a more casual priced restaurant at the resort, where you could grab coffee, drinks, and sandwiches. I felt like the eating options were limited.

Miinukset: I used to love this place - the funky retro vibe was kitchy and the staff used to be super friendly. Now? Not so much. I was attacked by what I'm guessing are bedbugs and the front desk had no reaction whatsoever. As a repeat guest they used to upgrade me all the time - this time I asked about it and was told different things (they don't do that anymore, the rooms weren't available, check back later). Meh - there are better options on the island.

Plussat: Resort facilities were amazing and staff was exceptionally helpful. We will be making this our annual vacation.

Miinukset: Rooms could use updates, but any time we told the staff of any issue they immediately took care of it and went above and beyond to make sure we were happy.

Plussat: I love this place and want to go back

Miinukset: Nothing

Plussat: I love the people that actually has time share we always see the same people. Everyone is so friendly..Rooms are always clean..I just love the atmosphere..We been staying here for a few year and I love it..One day we want eventually have a time share here..Its nice an quite..No one bothers..

Miinukset: No complaints

Plussat: Spacious unit. Lovely lanai. Washer/dryer/dishwasher. Unit even had a spare cooler to use.

Plussat: The location is great, the resort is really nice. We enjoyed the pool, and the whole resort was quiet. The large lanai was a major bonus, and we even had a slight ocean view.

Miinukset: It would be nice to have drink service at the pool... it seems they have the perfect spot for it. Also, nobody came in to clean or change sheets unless we requested it. We washed our own towels, and took out our trash. A TV in the second bedroom would be nice.

Plussat: Ocean front, pretty clean, very spacious apartment. Easy parking. Great location.

Miinukset: First place smelled like smoke. Clerk said she could not offer another room but eventually gave us another. It was musty smelling but at least no smell of smoke. Shabby carpet. It was someones vacation rental, not hotel room. Nothing wrong with that, just odd after booking hotel. Twin beds uncomfortable.

Plussat: The property is right on the ocean so great views. Good pool, sea pool and sand area with chairs and bbqs. Self contained and very clean.

Miinukset: Need to drive to nearest restaurants and bars, but only 5 minutes.

Plussat: Excellent location and facilities.

Miinukset: Not a thing

Plussat: Loved the pool area - great if you like swimming lengths. The apartment was great too with a well equipped kitchen.

Plussat: Right on the beach. Well equipped unit with complete kitchen to save on dining costs. 2 bathrooms are a real plus when traveling with a family.

Miinukset: No negative issues to report.

Plussat: Location on the ocean front.

Miinukset: The first condo was dirty and worn down furniture in front room with very soiled front room and ice maker broken. When I complained about all this the staff immediately moved us to a very clean and beautiful unit. The overall condition of this condo resort is exceptional!

Plussat: Staff was really friendly and fast to respond to our request.

Miinukset: Some of the dishes were dirty. But it was fine. We just washed them.

Plussat: Right on the ocean! Full kitchen, washer & dryer in unit, lanai, TV with free DVD rentals. beautiful!!

Miinukset: The elevator was out for most of our stay.

Plussat: Great location a bit south of town (walking distance if you like walking). Beautiful location and views with a very nice staff. Very nice place to stay if you want a condo type of room with a separate bedroom, full kitchen, etc.

Miinukset: The pool is in a beautiful location but was quite cold. Others were using the pool which suggests it was somewhat usable, but we tried twice and just found it way too cold and DEFINITELY too cold for young children.

Plussat: aston kona gave me complimentary upgrade to ocean view. Woman who checked me in on sunday feb 12 was friendly and helpful. she steered me away from going north on aille drive. I drove south and found same services including the KTA grocery based on her advice. there is a little breakfast place walkable from the kona (greensprings) about 1/2 mile north that had a very good breakfast and coffee for under 10 dollars

Plussat: Loved our ocean front view and enjoyed the beach with lounge chairs

Plussat: Great location , clean and comfortable

Plussat: Our rental included a combination bedroom/kitchenette plus a separate side room lanai that we really enjoyed. We liked our room so much that we found ourselves enjoying just hanging around in it. A fully-equipped community grill/kitchen/dining area was a real plus. It was a short walk to a very nice beach park that offers excellent snorkeling, surfing, sunbathing and even people-watching. They have lots of water sports equipment that you would otherwise have to rent or buy. Close by is an excellent shopping center featuring many good stores (even a movie theater and a post office). The beachfront nighttime action for Kailua Kona is 10 minutes away and parking was surprisingly available whenever we drove over to there. Most of all, the staff was knowledgeable and friendly. We hated to leave! John & Mary Gannon Chicago

Miinukset: Nothing

Plussat: We appreciated the large multi-purpose room. It was comfortable & clean!

Miinukset: The drawback was it was not very private-being on the bottom floor next to the parking lot, everyone could see directly into our room as they went back & forth to their cars. Thank you for the portable fan, it helped in warmer nights.

Plussat: We loved our room (Seaside) with a partial view of the ocean, slats open to the sound of the sea, and a lanai looking onto coconut trees. The room was spacious and attractive. The location is very quiet, tucked about a block up a road from Ali’i Dr. Across that road is a beach that is great for beginner snorkeling. We had a fridge, microwave, etc.

Miinukset: I had some minor complaints. People should know that there is a sign that says Bed and Breakfast: you make both. If you need much assistance with anything or want fresh towels often this isn’t the place for you. There is, however, a washer and dryer to use.

Plussat: The women who works during the day is amazing, and the one who checked me, so polite and a beautiful personality, I’m going to recommend this place to friends and family.

Plussat: from the first moment you feel very welcoming here. very cute lady, who answers all the questions and helps you with everything. surfboards, boogieboards, laundry and dryer everything you need is here. like a flat. good beach in the morning or evening for surfing. turtles are right there. If you are lucky, you can see one who's eating dinner ;P. enough parking space and great to explore the area around captain cook and kailua-kona. geckos in the room with beautiful colours.

Miinukset: nothing

Plussat: Wonderful view of the ocean. Water activity supplies were great. Terrific location, mid way to south & north into Kona.

Miinukset: Challenging narrow, unpaved, Private road to get here.

Plussat: Everything, the room was great, the staff is friendly and they provide just about everything you would need. The small kitchenette is fully equipped with all your needs. The room was comfortable with fans and a nice sea breeze. Zaza

Miinukset: Nothing. The facilities we great with laundry, outdoor cooking and seating. It is a bit far from town, so a car is a must.

Plussat: View was beautiful

Miinukset: There was really nothing we didnt like

Plussat: Spacious, 2 lanais, comfortable bed, washer and dryer

Miinukset: No pulls on any of the 22 cabinet doors! Ridiculous. Toilet paper holder just fell off. There’s an ocean view, but it’s not great.

Plussat: Clean, spacious and front desk were very accommodating.

Miinukset: The mattress for the pull out sofa and rollaway mattress were nothing but springs, so uncomfortable!

Miinukset: No restaurants or food shops close by. Fresh milk and fruit would be nice in rooms. Had non- dairy creamer so old it was hard In packaging. Furniture/ accomodation dated. Paid for ocean view apartment and got apartment set back from ocean close to road with glimpses.

Plussat: We had a beautiful 2nd floor ocean front room. We had a wonderful lanai where we enjoyed many mornings drinking coffee and evenings enjoying the sunset. We were close to the pool and loved our location!

Plussat: Ocean crashing against the black rocks, hot tub, planned activities included the luau and lei-making, the fantastic landscaping, quiet and safe, sunset view from the pool, TWO pool areas: one for quiet, lots of shared space, ping pong and tennis, parking included, concierge onsite, perfect weather, near the shops, powerful AC, welcoming decorations in the apartment, very private, upper floor shared balcony to watch the sunsets, shared barbecue grill, snorkeling nearby...

Miinukset: fold-out sofa should be more comfortable, kitchen cabinets were showing wear and tear, cleaning fee

Plussat: Nice location right on the ocean. Ocean views were wonderful. Easy access. Staff personnel were outstanding-helpful, polite, and super responsive.

Miinukset: Furnishings were a bit outdated but were just fine.

Plussat: Very nice room. Better than five star hotel in Vegas.

Miinukset: The cleaning fee is a little high but worth it.

Plussat: Kona is beautiful.

Miinukset: The master bathroom had an aweful smell throughout our stay.

Plussat: The staff was friendly

Plussat: It was very quiet and they respected that we wanted our privacy.

Miinukset: Some of lights did not work and no TV and no microwave.

Plussat: perfect ocean view, beautiful garden, and many kinds of fruits.

Plussat: Awesome property. Very helpful hosts. Loved our visit & will definitely be back sometime!

Plussat: Everything! The place was warm, friendly, spotless and comfortable... And the view from our room was spectacular. Strictly vegan, and free fruit in the common room. One of the best values on the Big Island. Clothing optional nighttime pool and spa... If you're brave enough to go "commando".

Miinukset: A bit "off" the GPS grid... But the directions we received by email were spot on... Must have a car... Nothing is close by in this strictly residential area.

Miinukset: Solitude in nature. The birds singing in the trees.

Plussat: It’s a beautiful place that has been thoughtfully created and maintained. I couldn’t be more happy with my week-long stay.

Plussat: This property features an amazing garden, a nice refreshing pool and spacious community kitchen. Bungalows are scattered around the garden in comfortable distance from each other. It was a calming and restorative experience to stay there. I’d definitely book it again if I come to Kona.

Plussat: Place is not not near town or things to experance in area You have to travel in to the long distance on back road to get there and There is no manager there all the time they leave you a note where your cabin is and you have figured Where it is

Miinukset: Location location

Plussat: Loved the grande a, chill atmosphere, eating fresh passion fruit.

Miinukset: There was noisy construction next door.

Plussat: I loved everything, except the cockroaches.

Miinukset: The cockroaches. I like fresh towels everyday, since I do hand laundry and the towels are wet. Fresh towels should not be extra.

Plussat: The view, the facilities, the breakfasts, the grounds, the hosts- were all unforgettable. We highly recommend this BNB!!

Miinukset: Nothing.

Plussat: Hawaiian Paradise. From the moment we arrived our hosts Robert & Daniel made us feel most welcome and throughout our stay were always on hand to give us information and advice on places to visit, things to do and restaurants to eat at. The room was beautifully styled, very comfortable and spotlessly clean. From the chocolates on the bed every night, fresh fruit daily, and drinks and snacks in the fridge, you will want for nothing. The large well appointed bathroom had everything you will need, From toiletries, robes, fresh towels daily and the best shower I’ve ever used. Breakfast was served on the veranda with views overlooking the ocean and can only be described as a truly amazing culinary experience. A huge thank you to Robert & Daniel for making our stay, a special and memorable one at this little piece of paradise.

Plussat: Attention to every detail! I really appreciate that! Breakfast was delicious and hosts were very kind and attentive to our needs.

Miinukset: N/a

Plussat: My husband and I stayed at the Ohi'a Park Estate in early August of this year while attending a wedding in Kona. We are frequent travelers and enjoy staying in boutique hotels with local flair. Hosts Daniel and Robert exemplify what it means to be gracious hoteliers. Their own extensive luxury travel experiences influenced every decision they made while converting this lovely property into a bed and breakfast. The property is immaculate, from the rooms to the grounds. There are four rooms at Ohi'a Park Estate, running in a linear fashion along a gracious porch outfitted with supremely comfortable chairs and tables set with huge orchids. Jet lag had us rising early each morning, so we had ample opportunity to relish sitting on the porch, enjoying the cool breezes while admiring the beautifully landscaped property with views to the town of Kona and the ocean beyond. Daniel and Robert were quick to bring us endless cups of rich, delicious coffee, espresso and tea. Breakfast is served at your leisure on the lower deck, which is outfitted with four tables, yellow umbrellas, and beautiful place settings. Daniel and Robert took note of all of our preferences in terms of sun or shade, drinks, favorite foods, and so on -- like magic, the following morning our table would be placed in the shade, the tea would be black, and the bread basket would be filled with extras of what we had chosen the day before. The breakfast was both delicious and abundant -- we could easily wait until dinner for our next meal (not that we did!) First course is a beautifully plated fruit plate, followed by a continental breakfast of breads, butter, marmelades, meats and cheeses ....and then eggs and bacon cooked to order. The meal concludes with sweet muesli and a chat with the hosts about what you would like to see and do for the day. They offered us excellent suggestions for daily itineraries, complete with maps and directions.

Plussat: New remodeled high end

Plussat: The staff and the location to the Kona downtown area. The pool and grounds were spotless! Furnished fairly well with utensils. Katarina went out of her way to get us a fan to block out noise (not really much noise just use to having a fan while we sleep). So grateful for that gesture.

Miinukset: The queen bed was too small. It almost seemed like a smidge bigger than a full size mattress. Ground level rooms which were supposed to look out at the pool were actually below level and you really did not even have a few of the pool. The property manager was only there from 9-5 most days so most days we’d leave before 9 and come home after 5 so it was hard to catch them for questions or if we needed something. Our safe in our room malfunctioned the night before we were leaving, after their hours and we had to call several numbers before we got Katarina who did come by promptly the next day and fixed it very quickly.

Plussat: Room location is great but want to stay in a 2bedroom next visit.

Miinukset: We like the pool view it was beautiful

Plussat: The owner was nice and informative about community events.

Miinukset: The yard could use de-cluttering and the rooms need some deeper cleaning.

Plussat: Everything was perfect and staff were so sweet nd nice

Plussat: Location was nice, view from lanai pretty, coffee and dishes in room were convenient. Good quality linen. Seperate mini fridge was clean and cold. Shared cooking area a bit rough but ok. Overall better than expected.

Miinukset: Parking a bit awkward but ok. Grounds a bit untidy.

Plussat: Spending great time, relaxing after tours, listening to the birds an watching beautiful sunsets

Miinukset: None

Plussat: The service of the staff and convince

Miinukset: Too much spiders

Plussat: View

Miinukset: Everything thing was good

Plussat: Quiet and comfortable

Miinukset: The property was hard to find intiially and pehrpas a better map/directions would help.

Plussat: Amazing place to stay

Miinukset: None

Plussat: The view was breathtaking. Audrey was helpful and informative about the area . She was a blessing throughout the wedding preparations.

Miinukset: No AC. lol. That would be my only concern. But the nights cool down and you are able to leave the windows open all night.

Plussat: Everything was great! Clean rooms with stunning views of the ocean, well maintained grounds and trails, lots of flora. The staff and the service was excellent, we were continuously impressed by the small details.

Miinukset: Bed bugs! Covered in bites!

Plussat: We love staying at home like, small properties than chain resort hotels. Holualoa is exactly what we like - unique, full of character, small, with lots of green and home like decor. Hosts on premise were friendly. Breakfasts were just right - fresh, with lots of fruit, and enough but not huge. It’s the kind of quiet place that one can just spend half a day to relax in.

Miinukset: It’s December that we visited. So weather sometimes was cool with drizzle. Didn’t get to use the hot tub in room. Food choices in restaurants were awful in the Big Island. Wish the premise could arrange some in dining food.

Plussat: Gorgeous grounds, elegant house, amazing view especially sunset, wonderful breakfast, super friendly staff - one of the best places we’ve ever stayed at and we’ve been traveling a lot in the past

Miinukset: Nothing not to like about the property but just to note 2 things: - renting a car is almost essential to get around; - given it’s a bed and breakfast, need to go out and hunt for lunch and dinner (unless cook oneself)

Plussat: Stunning location and Hawaiian feel. Great breakfast, amazing view, relaxed atmosphere. THE Hawaiian experience

Miinukset: Bed was too soft, but very subjective

Plussat: The food prepared each morning was wonderful. The entire Inn provided a high level of service, but without any pretense. It kind of felt like our home as we had access to nearly a full kitchen, bbq area, and rarely ran into other guests. I highly doubt I'll ever stay anywhere else when on the Big Island.

Miinukset: There is nothing to improve here. Just a wonderful place top to bottom.

Plussat: Property was amazing, staff very friendly.

Miinukset: It exceeded expectations so no complaints.

Plussat: I got the best room!! Ocean views!!!

Miinukset: I couldn't connect to the internet on my phone and no internet in the room :(

Plussat: Right on the main strip of Kona, but you probably won't see the water from your room.

Miinukset: I accidentally booked this instead of the Royal Kona and they wouldn't refund me even 10 minutes after I made the reservation. I got there and there are gates on all the doors and just feels depressing. Instead of looking out on the water, you'll be looking at what feels like a project development in Detroit.