Allegroitalia Golden Palace

The position is good, exactly in the center

- The price of the parking is excessive (35€ per night)...it’s way cheaper to keep it in the underground parkings close to the hotel that have camera and surveillance as well.... - The staff was incredibly slow during the check in... - It’s incredible how in this kind of hotel they ask for a deposit in cash or few credit cards...I travel a lot and this is the first time that an hotel ever asked me a deposit at the check in - the hotel is a labyrinth....and even if a member of the staff saw that we were totally lost, nobody actually cared to bring us to the room showing us how to get there... - Price is too high compared to what you actually get, you just pay the brand

The staffs were helpful. They tried to help according to my request after asking for so many times. Sooo many times.

The hotel is a boiling pot. From reception to the room. Everywhere we go is hot. It was the hottest hotel we had stayed in Italy. Broken AC is the biggest major problem. At one time, the room was reaching 26-27 degrees. They simply gave up and cant do anything about it until we raised our voice. It was a pity really. They gave us a stand alone AC to cool down the room after trying soooooo many times calling them. But we couldnt use it as the exhaust hose was too short, we try our best to sleep that night. The second night we stay, we asked not to take out the card from the room (to keep it cool). They did what we asked. However, the room was nowhere adequate to sleep as the AC STILL BROKEN. After taking down the hose and bringing it to reception, we managed to fix the problem by using higher stands for the standing AC (they dont have spare longer exhaust hose). Problem solved. But for a hotel With THIS PRICE, hot room is unacceptable. No excuse should be given. They should fix it and stop blaming the software or even outside hot weather as the cause. Thats truly unacceptable. I had to go back up and down from the end of extension floor (2nd level) just to get help as calling reception had no one receiving it.