Halvat lennot Torino

Miinukset: Crew on the ground was very rude

Plussat: More space in business class (777-300) than many other airlines.

Miinukset: Entertainment very limited. No adjustable air vents in this aircraft

Plussat: Crew was attentive. Timings were spot on.

Miinukset: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Plussat: Spacious business class seats, excellent meals

Miinukset: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Miinukset: Food poor going to Munich , legroom poor.

Miinukset: The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.

Miinukset: Better entertainment selection

Miinukset: Seats not comfortable for long haul, better care

Plussat: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Miinukset: For me this part is not applicable

Miinukset: Our request for vegetarian meals got lost after a glight was cancelled.

Miinukset: Advertised October Pink products but did not have them for breast cancer support

Miinukset: Crew on the ground was very rude

Plussat: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Miinukset: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Plussat: Nothing

Miinukset: Everything

Miinukset: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Plussat: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Miinukset: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Plussat: Seat was both comfortable and spacious. Crew were very attentive and personable.

Miinukset: Really great flight. Can’t say enough about it.

Plussat: The crew and snacks

Miinukset: They take the headphones about an hour before landing which isn’t ideal.

Miinukset: Everything

Plussat: The take off and landing was peaceful and on time

Miinukset: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.