The Sutton Place Hotel - Vancouver

The service in this hotel is always excellent and guests are made to feel welcome from the moment they are greeted at the front door.

Nothing

The staff was great and very helpful. I like the room as well. It wasn't spacious but well designed. Location was within walking distance to great shopping.

I would have loved a bigger gym. wanted to try the spa but ran out of time.

The personnel was extremely kind and helpful; nice chocolates on the pillows before night; nice bodycare products in the bathroom. Great views from the hotelroom.

It is so quite inside the lobby and halls. The hotel's location is so amazing.

Yes, the noise out side the hotel specially the Burrard ST.

I was most impressed by the staff. From check-in to check-out, they were all responsive and positive and we enjoyed our visit because they made us feel welcome.

Everything worked

The restaurant is excellent but I will like some more alternatives

The location,of The Sutton Place was excellent for the area of Vancouver we wanted to visit. The staff were extremely professional and helpful and the overall quality of the hotel would compete easily with top ranking hotels anywhere.

Nothing worth mentioning.

Location was great.It was the first time I have stayed at a Sutton Place hotel and the service was very good.

They had made a mistake on the date and had me scheduled for Aug 30, not July 30. They were very accomodating and found me a room and offered a free breakfast even though the hotel was sold out for the night.