Mumbai hotellia

Plussat: Love the stuff... and comfort

Miinukset: I liked it... I feel they can do better on their breakfast. I personally prefer an open type buffet breakfast... but overall it is good

Plussat: The staff were very warm & hospitable. Mirana was a lovely lady who gave my kids such special care. Mr Divesh Shetty was also very helpful. And a big thank you to Mr Dasgupta for his help and personal attention. The service at the hotel is excellent

Plussat: Super amazing friendly stuff Great and clean room

Plussat: Attn to detail , personalisation and my kids loved the hotel....

Miinukset: Absolutely nothing everything was perfect

Plussat: The staff were exceptional

Plussat: The eye to the detail of everything.. In fact in some ways the very idea of service has a meaning here. Truly impressed

Miinukset: The size of the room! Honestly the only thing that holds you from a perfect score! I know you can't change that.. Cheers!!!

Plussat: I liked everything

Miinukset: Nothing

Plussat: service and staff were excellent and very helpful

Plussat: Fantastic!

Miinukset: My family loved it.

Plussat: Customer Service

Miinukset: Food. I had food poisoning from eating the kebab platter that I ordered.

Plussat: They somehow managed to make my wife and I feel like the only guests in the hotel. It seemed like there was nothing they couldn't to for us. The concierge brought someone in to set us up with SIM cards, tied up the loose ends in our travel booking with another Oberoi hotel, arranged for a car to take us to the airport set up a tour of Mumbai, as, well as a private cooking lesson with one of the chefs at one of the 3 restaurants on site. They also sent flowers up for my wife just because. It was such a wonderful experience that it's difficult to sum up. Bottom line, ignore any other option, or deal, or what-have-you. You will not find a more incredible experience anywhere.

Miinukset: Absolutely nothing.

Plussat: What a place to stay! I am wordless to describe the service I have received from the staffs. The housekeeping team Maire, Maria put a hand written note and a laptop cleaner on my desk. Absolutely family friendly hotel. F&B staffs were so helpful and supportive that one cannot ask more. Reception, Cash desk, Bell desk. Thank you so much for making our stay so nice and my every stay now will be in Trident Nariman Point.

Miinukset: Nothing. I liked everything :-)

Plussat: The best hotel

Plussat: The breakfast was good. The staff had loads of warmth.

Miinukset: My stay was too short to comment on this

Plussat: Everything was perfect

Plussat: Excellent checkin experience. Very accommodating staff.

Miinukset: Nothing

Plussat: Checking timing very less

Miinukset: There was no transfer

Plussat: The property is absolutely wonderful for its location and its people. A classy hotel with a very welcoming staff. Made the stay with the family a wonderful experience. Rajat at the reception was very nice. Only improvement suggested is that the breakfast can be better.

Plussat: The location is great ! Loved the spa. The bathroom was super clean. Kudos to the housekeeping folks! Friendly staff. My Egg preparations during the breakfast. Excellent cheese omelettes! Thank you.

Miinukset: The breakfast spread can be better. The coconut chutney that you serve with South Indian delicacies needs a recipe review. It’s was tasteless and BAD every single day of my stay (I had 4 breakfasts). Food on whole needs a review. Very mediocre taste , preparation and presentation. I expect much more than what I saw/had from a hotel of your stature. Servers at the breakfast time, needs a pep talk for sure. I’ve faced- wrong services, delays etc... either they’re over burdened or too sleepy during the mornings. However, the egg counter on the Indiana Jones side (breakfast time) is simply the best omelette! Thank you!

Plussat: Wonderful

Miinukset: Nothing

Plussat: The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail!

Miinukset: I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!

Plussat: Apart from that everything

Miinukset: Facilities on swimming pool

Plussat: The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident.

Miinukset: Can't think of any.

Plussat: The atmosphere is excellent and the room was specious and extremely quiet

Miinukset: No smoking rooms and I had to go all the way to the main gate just to have a smoke

Plussat: Food is wow

Miinukset: almost nothing

Plussat: The breakfast was exceptional. Staff were excellent.

Plussat: The staff at the reception upon check in (Varsi I think) was extremely helpful, also the cleaning staff went out of their way to create a comfortable and convenient experience.

Plussat: Best hotel best staff best service..

Plussat: I believe breakfast is ok but not as nice as most hotels of such standing

Plussat: The staff are very welcoming and helpful. Safety and security is great. The staff who work on morning buffet were great people, welcoming, supporting and professional. Recommended hotel for business trip.

Plussat: Loved the ambience at the Jyran restaurant and the service!

Miinukset: The Pondicherry cafe is understaffed with inattentive people doing their own thing. I go to a 5 star place to be pampered and get great service.....not to feel neglected and ignored...which is exactly what i felt at the Pondicherry cafe at the Sofitel. No wonder that our Taj properties win hands down when it comes to service.

Plussat: Staff are good.

Miinukset: Food is not good in general.

Plussat: Mahtava aamupala! Todella hyvää ruokaa Tandoori ravintolassa.

Miinukset: Telkkaria ei saanut kokonaan kiinni kaukosäätimestä. Alakerran baarissa oli ilmastointi suomi-asetuksella ja musiikkikin kuului varmaan Suomeen asti.

Plussat: Hospitality and the breakfast

Plussat: Good food options

Miinukset: Was fairly good

Plussat: Hospitality by the staff

Plussat: The breakfast was great. The only disadvantage was the traffic around the hotel. It was miserable.

Miinukset: breakfast and the room

Plussat: Connected to the mall Clean Nice staff

Miinukset: Very slow services ( ironing, in room dining, housekeeping)

Plussat: Courtesy of staff

Miinukset: Hotel entry and check in are at two different levels

Plussat: Great breakfast Great atmosphere

Miinukset: Concierge was never there

Miinukset: The way my reservation was handled.

Plussat: Everything

Plussat: The food, the swim area and the spa

Miinukset: I liked everything in Taj Lands End

Plussat: The lobby is excellent. South Indian food taste is super

Miinukset: The cost of the items in the shops are very high

Plussat: Great location, room very nice, staff very friendly.

Miinukset: Nothing

Plussat: Best buffet breakfast spread. But less staff. All restaurants, different cuisines, all fabulous good. Service a bit slow though

Miinukset: More staff in restaurants.

Plussat: Everything about the hotel was excellent. The staff were very couteous and caring. The restaurants were of high quality and service great. The ambience in the hotel and its restaurants were fantastic! Room service was also fantastic.

Plussat: The location was great The staff were excellent

Miinukset: Very expensive to dine in or have a tea or coffee They won’t let kids under 16 in the gym even with parent supervision but they advertise full use of the gym but never mention under 16’s are not allowed in! We were asked to leave the gym as my son was 14 and experienced in gyms!!! Pretty ordinary !!

Plussat: Warm welcome & good arrangement for birthday party.supportive staff

Miinukset: No shuttle service:(

Plussat: Missed breakfast as i head to leave early

Miinukset: Nothing in particular

Plussat: Excellent location and prompt services

Plussat: Exceptional property having sea face rooms.

Plussat: all staff and salon staff were exceptionally good

Plussat: Cleanliness

Plussat: Big rooms . Good breakfast and attentive staff

Miinukset: Nothing much. All was as expected from a Taj Hotel

Plussat: Location was convenient for the purpose of my visit. Room size, decor, light arrangement, toilet, upholstery was very nice!!

Miinukset: Nothing in particular.

Plussat: Excellent service,very comfortable beds and spacious bathroom

Miinukset: F&B needs improvement

Plussat: Everything was perfect...very comfy and spacious rooms. Nice view. The breakfast was very good and you have fresh made Indian breads in the morning which are sooo delicious.

Miinukset: team helping

Plussat: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Miinukset: What's not to like?

Plussat: Location was superb , Well trained staff Lots of facilities. and restaurant food is mind blowing

Miinukset: Everything was just perfect. No complaints

Plussat: Everything else was fantastic.

Miinukset: Food was average

Plussat: From the General Manager of the hotel to each and everyone at Taj Santacruz know how to take care of their guests. Had a fantastic experience

Plussat: I am a frequent travel , have seen the best properties in the world .. but Taj Santacruz is at some other level - 7 star. attitude of staff was very warm and friendly, Room n bed size was huge with all modern amenities you can think off.. it’s a super property.. Keep it up !!!

Miinukset: Absolutely NOTHING

Plussat: Quality of room

Plussat: Excellent breakfast spread; ambience; pool facilities; location & courtesy & friendliness of staff

Plussat: The location, the property and over all experience. Food was good at the breakfast as well as in the room service.

Miinukset: The housekeeping service was disappointing though but may be there was some misunderstanding. not a value for money.

Plussat: Room was spacious and neat, with comfortable bed. Breakfast was exceptional.

Plussat: the breakfast spread was amazing and delicious. since it was my daughters birthday they had decorated the room very beautifully. the staff was very helpful and courteous. i would love to stay again at the property.

Miinukset: everything was very good.!

Plussat: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Miinukset: BKC is just for business.

Plussat: Staff behaviour was great. Specially miss/Mrs Snehal.

Plussat: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Miinukset: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Plussat: Hospitality, Food, Location, Service, Staff and management

Plussat: Everything!! Food was excellent. So were the rooms. And the service.

Miinukset: Nothing

Plussat: Staff were all extremely friendly and helpful. Fantastic English and well presented. Other than some firmer pillows, I really couldn’t have asked for anything more!!

Plussat: It was an Awesome experience to stay in Trident. From staff to cleanliness, everything was perfect. I spent a night on my birthday and they made it special by providing a cake and upgrading to club room.

Miinukset: There was nothing that you cannot like

Plussat: Staff, room and Breakfast!

Plussat: All I like but the price too high

Miinukset: It good but the price should be less

Plussat: Everything is just perfect

Miinukset: Nothing

Plussat: Excellent service! Right from check in all the way to check out. Super awesome!

Miinukset: Nil

Plussat: The staff was great, very helpful and tolerant with kids, the welcomed us with a small gift to our children. The breakfast was great, lot's of great indian food

Miinukset: No fridge or minibar in the room

Plussat: Extremely courteous staffs, great service, excellent food and great location. Best food.

Plussat: By far one of the best hotel experiences I have had in general and particularly in Mumbai. We decided to stay at the JW Marriott Mumbai Sahar during a recent trip to Mumbai and were simply blown away by the overall experience, service standards and friendliness of the staff to name a few. From the time we set foot in the hotel, till the time we checked out, we thoroughly enjoyed the luxury and comfort of the hotel. The staff was very friendly and would go out of their way to make you feel comfortable. They also ensure to add a personal touch by checking in with you on a regular basis. We had taken the room with breakfast and was a great decision given the lavish spread and delicious food served during breakfast - a highlight was the staff taking order at live stations and serving you at the table so one doesn't have to wait in queue to get their food. The rooms were very comfortable and very well equipped both in terms of amenities as well as basics such as water, toiletries, etc. It has a mall adjoining to the hotel with quite a few dining options in case one wants to step out for a meal but not travel a lot. To top it all, the location is perfect for both business travelers as well as someone on a holiday given it's proximity to the airport and centrally located should one need to travel either north or south. I'd highly recommend JW Marriott Mumbai Sahar to fellow travelers.

Miinukset: Since it was close to the airport, sometimes ordering taxis via different modes would be a bit difficult. It would taken longer than usual for taxis to arrive to the hotel - purely non-property related comment. Apart from that, there wasn't anything else that I could lay my finger on.

Miinukset: Despite of paying in advance still had to pay again extra for one adult

Plussat: Everything

Miinukset: Nothing

Plussat: All the above Supreme

Miinukset: N/a

Plussat: Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner

Miinukset: Nothing

Plussat: Good hospitality, beach access, view

Miinukset: Room charge is reasonable, but rest of service and foods are over price

Plussat: A big thank you to zeenat for making our stay superb.. Her hospitality is just fabulous.

Miinukset: Staff are not helpful at all. Much better service at other hotels in Bombay

Plussat: Really efficient & polite front office staff, concierge. Excellent breakfast.

Plussat: Staff was excellent, room was nice and comfortable. The food was excellent.

Miinukset: The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.

Plussat: It’s like a castle and WOW

Miinukset: It was NO raining

Plussat: Request for room upgrade ✔ Refund of Gst which comes down ✔ Request a wheel chair for mom ✔ Request a car drop across the road for mom ✔ complimentary access to executive lounge for the late uefa ucl game viewing ✔

Miinukset: Probably the valet service. Can take an eternity for the car to arrive.

Miinukset: Check in time is very long.. they keep very much deposit.. the beds in the room was so uncomfortable.. prices were high in the restaurant.

Plussat: Nice place for stay at Mumbai. Staff in dining area are extremely courteous. And the landscape in courtyard is beyond imagination.

Miinukset: Staff at reception counter.

Plussat: The staff were friendly and polite, i would like to thank Zeenat, Sahir, Manisha and Priyanca (Mezzo Mezzo) for going beyond what is expected of them in conducting their duties. The variety of food at breakfast and at the various in house restaurants and coffee shop was superb. Staff are ever willing to please. Central location

Miinukset: Nothing

Plussat: Quality of the food, both a la carte and the buffet.

Miinukset: Price of the room. Prices in the bar.

Plussat: I HAD A GREAT EXPERIENCE OVERALL WILL SURELY COME BACK

Miinukset: BREAKFAST WAS A BIT SAD COULD HAVE BEEN BETTER

Plussat: Very clean beautiful

Miinukset: My stay very comfortable and food also delicious.

Plussat: I was upgraded to a suit. It was the best room that I've ever stayed. This is a really luxury hotel which deserves more than 5 stars.

Plussat: Straight forward and efficient with personalised service

Miinukset: Nothing

Miinukset: Cell phone reception was very poor

Plussat: Location

Miinukset: Nothing negative

Plussat: The staff and their hospitality is mind blowing...I always benchmarked hospitality in Bali as the best but here it was next level. Truly better than any other similar rated hotel !! Keep it up !

Miinukset: There should be a small kids play area!!

Miinukset: The facilities committed/offered at the time of booking were not provided at all. There was no concierge service, and there was no discount of 25% on food and beverages. The hotel charged the full amount without any discount on lunch at their Peshawari restaurant. The hotel did not provide the GST invoice at the time of checkout.

Plussat: Everything

Miinukset: Location and facilities

Plussat: It’s amezing break fast and staff also nice

Miinukset: Everything is good

Plussat: excellent all round experience

Miinukset: nothing

Plussat: The location is perfect if you are working in mid mumbai area . My room over saw the park and apartments surrounding it and the view was very serene. The staff at the reception were overtly helpful.

Miinukset: A little aged but that’s just me saying that having stayed at their more modern properties. Nothing negative

Plussat: Beautiful hotel liked every moment.

Miinukset: Room was little cold

Plussat: The atmosphere was good, staff friendly and service efficient.

Miinukset: I had seen a price on booking. com which is nornally inclusive of taxes. I was charged taxes extra

Plussat: Professional and helpful..

Miinukset: Blue light of the modem of the Tata sky , it disturbs ur sleep cos of the light as it hits ur eyes directly at night,as I prefer dark room.

Plussat: Restaurants and shops

Miinukset: Pool is indoor and small

Plussat: Everything else

Miinukset: Breakfast had issues. The dosa was not served well

Plussat: The ambience and comfortable rooms. Exceptional service and great food.

Plussat: Nice clean big room. Lovely staff specially Yasmin. Breakfast was good. I also got free upgrade, I guess not sure.

Miinukset: All was good. Only I didn't get late check out ( 2 hours) although I arrived 6 hours after check in. Breakfast was good but the food is heavy and oily. can be more smiple and light for breakfast.

Plussat: Restaurant menu could be better.

Miinukset: I was charged more for my room then my friends because I booked it on your website.

Plussat: Nice lovely staff specially Yasmin. Good breakfast. clean and big room. great stay. also I got upgrade! Will go again.

Miinukset: breakfast is good but is more like lunch. can be better with light and healthy food instead of heavy food. the location of the hotel in the center got me tribble sleeping because of some festival. I didn't get late check out (2 hours) I arrived 6 hours late.

Plussat: The decor and ambience of the hotel is luxurious. The staff are extremely helpful and courteous. It was a great family holiday time for us. Guest executive Chelsea went out of the way to make our stay comfortable and a memorable one. Will definitely be returning here whenever in town.

Plussat: overall it was a nice stay,.. rest all excellent.

Miinukset: The chair was broken in my room

Plussat: Overall gud my first preference to visit mumbai...Is grand hyatt

Plussat: Lovely hotel from room to dining options, bar and reception area. Food very good in China garden.

Miinukset: Pool was okay, but large amount of birds/ crows, paddling and flying around. Not very hygienic

Plussat: Hotel is infested with mosquitoes from the lobby till the rooms. High probability of getting malaria or dengue.... Hotel has to look into this issue and resolve it and take up this issue seriously

Plussat: The service. All staff's service was very good.

Miinukset: The room's toilet doors has no locks.If we are staying family with children, it's little difficult.

Plussat: The staf very goood.The freindleness.Specially Prathamesh the bell boy i think soo.

Miinukset: A little tidy room.

Plussat: we loved the dinner and breakfast. food was amazing and the variety was exceptional. we were completely pampered

Miinukset: the pillows were a bit uncomfortable

Plussat: Good restaurants, well-designed rooms.

Miinukset: The room I ended up with had a particularly squeaky bed. You lie down and just move a little bit and it would squeak loudly to the point of being annoying and causing trouble sleeping.

Plussat: every thing was awesome

Miinukset: no thing

Plussat: Good , since it was basement it was little difficult for me to climb up and down the stairs

Miinukset: The stairs climbing up and down the stsirs

Plussat: Staff very helpful and friendly. The food in this hotel is excellent and great friendly chefs.. the cleanness of the hotel and the Fitness center satisfaction. Friendly to my pet cat George.

Plussat: Really great property and the staffs were great and very helpful. Overall love the hotel and had a nice time there and definitely coming back.

Plussat: Great support from personell, great swimming pool. Perfect pick-up from BOM airport, without waiting for driver

Miinukset: Prices in the restaurant are too huuuuge...

Plussat: The hotel is located at very nice location. Main tourist areas are nearby. They have excellent service like staff, they are well mannered. Their food is excellent and they also accept your request if you need have anything else for Meal. The rooms were so clean we had got the renovated Rooms (as informed by the staff). The veiw from room was excellent to the Sea. Overall it was great stay at the President. Really loved it. Thank you

Miinukset: Only thing i didn't like is bed. Because i have booked for One Single large bed. But due unavailability of rooms they had to give me other room. But it can be neglected looking if comlare to other facilities.

Plussat: Shoaib at the breakfast room was very supportive.. I made sure that I sat at the same table. He looked after my needs perfectly. Thank you Vivanta president . This was my 3 rd stay at your hotel.

Plussat: Breakfast great choice

Miinukset: None

Plussat: The service.. 10/10

Plussat: Warm staff , anticipated the requirement and observant

Plussat: Everything

Plussat: In room dinning service, courteous staff during breakfast time

Plussat: I like the people who are working in this hotel they were nice and helpful.

Miinukset: Nothing

Plussat: Everything was great

Miinukset: Nothing

Plussat: Attentiveness of service

Miinukset: Temporary construction works in the area making access slightly slower

Plussat: Well maintained property with some amazing view of Powai lake. Appealing interiors especially the lobby area. Staff were very courteous and prompt.

Miinukset: Hmm...the restaurants were closed in the afternoon which wasn’t the way we expected. Service was kind of slow in their lake view restaurant because there was some maharashtrian food festival ongoing. So if you are not looking to eat you can definitely choose to stay for the view :)

Plussat: The modern architecture and the peacful environment of the hotel were pleasing. Foods and the service provided were great. Lake view was amazing.

Miinukset: Lounge toilettes were filthy. Food was below average quality in all restaurants. Staff was not well trained/groomed as per a 5 Star standard.

Plussat: Location ideal for my trip, nice surrounds - would be better in the summer rather than the monsoon!! Executive lounge access a must.

Plussat: Well located to Vikhroli business area - cut down on travel time. Comfortable rooms, good breakfast selection and proper coffee shop

Miinukset: Urgency of service at restaurants needs some attention. Turnaround of breakfast tables during busy timeslots will prevent queues at entrance.

Plussat: Food Spread was awesome Restaurant Staff is very helpful The Concierge is very very helpful

Miinukset: The road from the main road to The hotel needs to be fixed The Mini Bar Should be filled and Refrigerator should not be empty SPA Staff Should provide discounts priorly Jacuzzi is missing Please Please Learn How to make Good TEA its very simple

Plussat: Top-notch hotel. Excellent interior, amazing breakfast, spacious gym, big pool

Plussat: This is a great sanctuary away from the madness of Mumbai. Wonderful food, comfy beds and swimming pool just some of the best bits. Lake view rooms are wonderful. Staff couldn’t be friendlier and was made to feel welcome at all times.

Miinukset: Nothing negative to say about this property.

Plussat: Good hotel , friendly staff, amazing view from the room

Miinukset: The location is a bit off the road, the in room dining is very expensive and the food doest taste that great.

Plussat: The property is awesome. Employees are friendly and the ambiance makes you go to the property again and again. This was my 3rd visit in last 2 years

Miinukset: Anyone would enjoy the property. If I have to forcefully mention anything then I would say that Food is a little costly.

Plussat: Loistava palvelu aamiaisella @ Royal

Miinukset: .

Plussat: the location

Miinukset: room carpets worn out

Plussat: ambience

Miinukset: food specially breakfast buffet..

Miinukset: Laskutuksessa ongelmia kun lähdössä. Yritettiin veloittaa palveluita joita en käyttänyt. WLAN on sisältynyt huoneen hintaan ja nyt ei. Ei myöskään kuljetus takas lentokentälle.

Plussat: The hotel is in a convenient location for the airport, though accept that there isn't very much around. The general service is decent enough The staff are generally as helpful as they can be.

Miinukset: In common with most of the Leela hotels, if you think you might be able to have local (Indian) food in a casual environment, forget it. Not a chance. You;ll have to go and sit in an overly-formal, usually empty restaurant. If you want to have a snack by the pool, forget that also - it's banned (because of some silly excuse about birds taking the food and dropping it in the pool). Oh - if you even want to have a drink by the pool, forget that also - banned after 5pm. No explanation. You cannot eat the food from the restaurants in any outside space because "the chef will get upset noone's in his restaurant" and "the chef insists on his food being piping-hot", etc. The overwhelming impression is that the GUEST needs to fit into a restrictive set of silly rules rather than the hotel working to accommodate the guest's preferences. This is VERY different from other hotels, though it's sadly quite common across the Leela chain. Indian food, outside, in lovely Indian weather? Forget it - have pasta or a burger instead... SO lacking in vision. The pool area itself is generally deserted. Why? Because there are no snacks to be had, drinks only until 5pm, almost no service (unless you go and hunt it out) and the water has lots of leaves & twigs in it and is consequently cloudy rather than clear. There is a massive tree that's causing most of the issue, so (sadly) the answer is obvious. This COULD be a lovely area, but it's just not.

Plussat: The food The ambience The comfort

Miinukset: Everything was perfect. The food was simply divine

Plussat: very good hotel.and staff are so nice

Plussat: The menu

Miinukset: Whole fresh fruits; Lassi; hot pooris

Miinukset: Hired a car for aiport port drop off. They gave me small one even they could see the luggage I am carring when I asked for bigger they said that's one they have. Really??????? Staff seems not committed to provide service customer deserve

Miinukset: Hotellin ravintoloiden hintataso oli kallis. Kalliimpaa kuin Helsingin keskustassa.

Plussat: Our overall experience at The Leela, Mumbai was exceptional. From the time of our arrival in Mumbai and throughout our stay, we were treated like royalty by the hotel staff and their service was second to none. Their warm and friendly nature really impressed us and most of them went of their way to facilitate our desires and requirements. We had a brilliant stay at The Leela, Mumbai and we would definitely recommend it and always keep it our first option when staying in Mumbai.

Plussat: Nothing

Miinukset: I book a room for 1night.But the service was worst.They never pick up the phones.Staff is not trained.Will nevwr evwr visit again.Thhere are many good Properties around.

Plussat: Staff was friendly and helpful Overall ambience good

Plussat: Staff were very helpful, especially Danish who helped me sort out a problem with my transport not arriving.

Plussat: Beautiful hotel with excellent service

Miinukset: No -

Plussat: Excellent rooms and very helpful staff

Plussat: room was big and clean

Miinukset: business center was very expensive and it was short of stationary.

Plussat: Spread of buffet.

Plussat: Excellent staff and very good hotel

Miinukset: Room service Hakka noodles not cooked properly

Plussat: The food and lounge and the swimming pool

Miinukset: No dislikes

Plussat: Staff

Miinukset: Highly price for room

Plussat: The best staff in town ! Wonderful staff and good human beings , great personalization. Highly recommend this property .

Plussat: Proximity to airport

Plussat: Cleanliness we liked the most!! Security is very good!!!

Miinukset: After paying so much breakfast was not free. Morning breakfast should be free for guests.