alk. 175 €
alk. 169 €
alk. 178 €
alk. 291 €
alk. 144 €
Näytä arvostelut, jotka mainitsevat
Our room was clean and the soap smells nice. The staff were as prompt and helpful as they could be, unfortunately it was not enough to reduce our disappointment with the Fairmont Chateau Whistler
I have been to Whistler a handful of times in my life and have always wanted to stay at the Fairmont Chateau Whistler. It is like a majestic castle nestled in the mountains. Beautiful. But... maybe my expectations were too high. We were so disappointed. We drove 6 hours with a 5 year old and 2 year old for flat pillows, bland food and 6:30am pool time. Our experience started right at check-in and went downhill from there. Pool: The concierge was not helpful, they said no pool availability. We had a 5 year old in tears. The health club manager was nice enough to call and try to figure it out by putting us on the waitlist but we never got a waitlist spot, so the only option was to set an alarm and go to the pool at 630am right before packing up for the long drive home. Room: Due to COVID, we are not allowed to use the trolleys so my husband made 3 trips to bring all our luggage from the parkade to the hotel room (which is a lot of stuff to haul when you have kids). Housekeeping is only available every few days, luckily I was able to get a garbage bag from one of the housekeeping attendants so we could empty overflowing garbage bins (dirty diapers take up a lot of space in those tiny bins, not to mention stinky!). We thought an Alpine king suite would have a small kitchen. Nope. It didn't even have a proper mini fridge, the fridge is for drinks only. We stuffed as much as we could in there! Food: We ordered in room dining for dessert and breakfast. While the service attendants were lovely, the food was mediocre. We ate breakfast with our hands because they forgot to provide forks and I had to send back the bill and remind them "Kids under 5 eat free". Overall, I would not consider this a family friendly resort for young children. My husband has never been to Whistler and our kids have been cooped up in the house for several months. This was not the experience I had hoped for and I think the Fairmont Chateau Whistler can do better.
Stuffs are super friendly and knowledgeable, understanding what you need. Facilities are super, there is a mini pharmacy downstairs even. Location is super convenient as well.
The materials they used for comfort and bed sheets is horrible. The fine fibre dusts are everywhere after room attendance rearranged room, something they cleaned bed table, but you will find it again in the second day morning after you wake up. I cannot imagine how much you breath into. I hope hotel management will notice this and make changes on this. And I am not sure whether other guest has ever complained the same issue.
My room wasn't ready for more than an hour after the designated check in time. I was left on my own, with my bag, with no attempt from the hotel to make me comfortable while waiting. Disappointing customer service !!
The grill room restaurant is good.
The parking lot is a bit dark and not much parking space.
The Fairmont Chateau Whistler always offers a fantastic experience, no matter what the season. The property and staff are so welcoming and we know of no other place in Whistler that delivers top level service as consistently as they do. We shall return!
Squamish Lil'wat Cultural Centre sijaitsee 4 minuutin kävelymatkan päässä ja Audain Art Museum 11 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Tämä lomakeskus tarjoaa asiakkailleen 2973 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 641 arvosteluun
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Arvostelut: Fairmont Chateau Whistler
- Squamish Lil'wat Cultural Centre 197 m
- Whistler Blackcomb 0,6 km
- Blackcomb Excalibur Gondola 0,6 km
- Whistler Medals Plaza 0,7 km
- Whistler Mountain Bike Park 0,7 km
- Whistler Village Gondola 0,7 km