Whistler hotellia

Plussat: Location was perfect, in the Village. I just had a quick breakfast it was good

Plussat: The location was fantastic , close to all village amenities including a wonderful place for breakfast pancakes right across the street and a very welcoming bar & eatery called Hunter Gather for evenings

Plussat: Excellent room housekeeping and well stocked kitchette- Great coffee machine in the lobby . Free bikes for an hour and the fellow who gave them to you provided some great tips for cycling trails - staff need to let guests know about special events we happen to come across a wine and cheese evening no where is there any notification about this . Was a really nice event along with the candy bar that was available

Miinukset: The hot tub was broken and the area around the pool was messy, burnt out lights ,fire pit was not on had to ask for it to be turned on every night we were out there /

Plussat: Great staff!!

Plussat: Modern and stylish suite with kitchen, lounge, bedroom with a supersize bed and large bathroom. Great location in Whistler Village for all attractions

Miinukset: Parking garage hot, cramped and expensive

Plussat: Fabulous hotel, they have thought of everything to make the experience enjoyable. Can’t recommend them enough. Would defo stay again

Plussat: This place is family and dog friendly. You can't even tell that people have dogs in the hotel until you actually see them. They keep the place really clean. All the staff members are extremely nice and courteous.

Plussat: Very central location! Close by to everything and in the middle of Whistler village! Beautiful Hotel with everything you need! Staff were so friendly! Couldn’t do more for you! Spa and swimming facilities were lovely! Would definitely book again.

Miinukset: Nothing it was perfect

Plussat: Proximity to all shopping and attractions. Free coffee and lollies were a treat

Plussat: Comfortable, clean and safe. Convenient location in middle of Whistler. Great breakfast at Elements restaurant in lodge.

Miinukset: Nothing

Plussat: Convenient. Friendly.

Miinukset: Nothing

Plussat: Good sized, well equipped suites.

Plussat: Lakeside location is very special. Helpful staff, especially the bell men and shuttle drivers. Spa was the highlight. Good facility with complimentary paddleboard and bikes.

Miinukset: Surprised at check in - not shown to our room and not offered to take our bags. We were told there were trolleys down at the parking lot, but none was found. This is not what we were looking forward to after a long drive. A bell man was then called to help, who still couldn’t find a trolley (same problem at check out). The excuse was that there was a wedding party. A first at a luxury hotel. Why not make it easier for guests and simply help them with their bags with enough trolleys around? Stayed in 2 bedroom lakeview suite - rather small sitting area, decor shows a lot of age and wear and tear on doors, tables, closets, curtains (very difficult to pull open), broken blinds, almost all the doors squeak. Sharp bed corners are a bit dangerous. Breakfast not included even paying around $700/night before tax. Called to ask ahead of our stay and were simply told they do not include breakfast. Food and service is a mixed bag - rather inconsistent at the Aura restaurant. We were not charged for the inedible, unripe fresh fruit at breakfast. Needs more maintenance in the two bedroom suite (bathroom was ok) and consistency in service in general.

Plussat: The location, comfortable beds and nice views to wake up to, nice that you can go out on the lake in canoes or go bike riding and it’s all included. The restaurants are great. Everything is right here and you don’t need to leave.

Plussat: Much has already been written about Nita Lake Lodge. It's a fabulous hotel that offers guests wonderful luxury but isn't stuffy or pompous in any way. Yes, it's expensive but it's worth it.

Plussat: Amazing!! Got a free upgrade to a suite and it was an absolutely amazing stay.

Miinukset: Nothing

Plussat: The staff were wonderful. The shuttle service was excellent. We couldn’t have enjoyed ourselves more.

Plussat: Good location, friendly staff, DV selection!

Miinukset: Few spiders in our room. Felt outdated and the tv wasnt working properly

Plussat: Beautiful lodge right on the lake, room was delightful and staff were great. Enjoyed the hot tubs on the roof and the free shuttle into town was a great bonus.

Plussat: The room was nice and big the bed was comfy. The bathroom was so nice we loved the shower and huge bath tub.

Miinukset: The room was near the train track which we were not aware of. The train that passed by at 10 was so loud it scared us. The in house restaurants are pretty expensive. There was also some dog hair in the room and belcony.

Plussat: Staff is amazing!!!!!

Plussat: Nice views of the lake. Lovely rooms.

Miinukset: Thought the outside facilities (I.e. the’pool’) were limited. The weather was great but went to Alpha lake park as there was limited space at the hotel

Plussat: We got a complimentary room upgrade because it was our honeymoon.

Miinukset: Fruit flies were everywhere!!

Plussat: Exclusive but laid back feel

Miinukset: No snow lockers at hotel only at Creekside

Plussat: Very nice one bedroom suite, kitchen/living area very nice. Excellent location. Large bath. Bed very comfortable, pillows as well. Staff very helpful, kept the room neat and clean, helped with minor problems with safe and sliding glass door lock.

Miinukset: Balcony is small, almost useless. Views okay, would be better if not looking right at next door hotel. Shower is a tub/shower, would have preferred walk-in shower, no tub. Hotel parking garage very expensive.

Plussat: Staff very friendly. Location excellent in the whistler village. Plenty of restaurants shops whilst maintaining cosy feel

Miinukset: Valet parking very slow returning he cars

Plussat: Staff very helpful, friendly and courteous. They go the extra step to make your stay great. The location is excellent. The full kitchens are a plus.

Miinukset: Need to verify if your suite comes with more than one bathroom. With a family of 4, having 2 commodes is a must. The sliding doors that separate the shower area from the commode didn’t lock in 2 of our rooms.

Plussat: We had such a fantastic stay. The location was unbeatable, the staff was incredible, and the rooms were spacious and clean (loved the Aveda product.) We got there early, and Peter went above and beyond to make sure we were comfortable and able to get on the mountain as soon as possible. Not only that, but when our room was ready, he brought all of our stuff up to us. He also ensured that our skis were always ready when we wanted to use them. Additionally, Dee helped us with printing and scanning which allowed us to get our work done as quickly as possible so we could get the most out of our experience. This was some of the best costumes service I have ever received and I will for sure be returning.

Miinukset: They couldn’t have done anything better!

Plussat: The location was probably the best in Whistler. The front end staff were awesome.

Miinukset: They advertise 2 bathrooms. One of the bathrooms was shower only. The second shower was small. Basically one toilet in the morning for a family of five. The room cleaners came to the door just after 8 and asked if we could hurry so they could clean. That was really uncomfortable. The first day they did not come back until 6 pm or so. The pool is across the street at a different hotel, it was in poor shape, dirty water (grey), so why advertise a pool. The cost of this stay was expensive. Did not see the value.

Plussat: Located right in the village and within walking distance to everything. Spectacular views. The staff were very helpful and accommodating. You can request your preferred pillow firmness and even get mattresses toppers for any size bed in your room. Loved the heated tile floors in the bathrooms. Can’t say enough about how wonderful the staff are here. We ended up staying an additional 2 nights.

Miinukset: It was a little noisy at night because there was loud music being played outside right near the hotel.

Plussat: Cozy suite - loved the comfortable beds, sitting room area, fully equipped kitchen, warm and welcoming feel to the whole place. Lovely hotel entrance - bright and inviting. Friendly and efficient staff.

Miinukset: Nothing!

Plussat: The service in this hotel is amazing! They could not do enough for us! Very impressed! The suite was so nice! I’m so pleased with the experience. Couldn’t recommend enough

Plussat: Great location in the heart of the village and mountain views

Miinukset: Elevator was not operating consistently on day of checkout

Plussat: Very comfortable

Plussat: The view and the staff were super friendly and helpful

Plussat: The Sundial couldn’t be closer to the lifts and my favourite sushi restaurant! Our 1 bedroom had plenty of room for cooking, entertaining or yoga!

Miinukset: The small hot tub was lukewarm, the entire hotel needs an update and the daily parking cost at $32 per day is one of the highest in the village.

Plussat: The food was very expensive and not so great. It was just okay

Plussat: Amazing staff that consistently went the the extra mile.

Miinukset: N/A

Plussat: The staff and service was very consistent, you can tell the four seasons invest in their staff's training. The rooms are supper comfy and clean, loved the turn down service and the fire place. The resort dog was my favorite part of the entire stay.

Miinukset: The pool facility is outdated and too small in scale to the hotel and the number of guests, usually over crowded.

Plussat: Staff attitude and understated luxury is great - makes for a great stay!

Plussat: they double charged the room fee!

Plussat: Lovely room with quality bed and linens. Spacious bath with separate shower and tub and 2 basins.

Miinukset: All excellent.

Plussat: Great location, staff were very friendly and helpful. Excellent food available at the restaurants. Complimentary shuttle to the lower village.

Plussat: Friendly people

Plussat: First class hotel! Everything perfect except parking. (I found street parking.) I would stay again. Shuttle took us around town. Great hotel!

Miinukset: Parking too expensive.

Plussat: Lovely hotel and the upper village stroll from here is beautifully landscaped. The staff here are excellent at customer service and a special mention to the pool staff who even on a very busy day, managed to still provide top notch service. Amazing stay.

Plussat: It was beautiful inside and our room was super nice as well.

Miinukset: The parking was only valet. It was an extra charge and you had to ask for your car if you needed to drive somewhere.

Plussat: Beautiful well located resort.

Plussat: Stunning location 5 mins drive outside village. 100% recommend this property. Everything fantastic, lovely comfortable bed, very clean & modern.

Miinukset: Our initial booking was inexplicably cancelled which we were never notified of and only learnt about because we checked stuff before we left!! Caused a bit of concern for obvious reasons!

Plussat: Larg room and very large patio Clean and comfortable room

Miinukset: Very noisy due to short distance to highway

Plussat: The Pool and hot tub the location

Miinukset: the room needs updated. The carpet was gross and too much brown color

Plussat: The hotel is clean and the rooms are nicely done and the beds are comfy. The pool and hot tub were very clean and the media was fun if you have kids.

Miinukset: We booked our room ahead of time and it asked what my preferred check in time was. I said between 3-4pm. Understood. My youngest got a stomach bug that morning so we were checking in with the reception throughout the early afternoon to see if we could possibly get an earlier check in due to our child being sick. They kept saying there’s nothing they could do but they’ll let us know. At 3:15 my husband pulled up and went into the hotel to ask them if our room was still not ready and the person behind the desk seemed to not want to go the extra step and still said no our room was still not ready. My husband asked if our room wasn’t ready then maybe there could be another room that was? They said I don’t know they’d have to check. My husband continued to ask if they could please check. After a few minutes they finally agreed that there was a room ready and gave him the keys, this was at 3:30pm. Our initial room was first floor facing the highway. The room that was ready and checked us in for was the third floor and facing away from the highway towards Creekside Mountain. We were pretty disappointed that even with us calling several times explaining our situation about my youngest sick and no where to go, the hotel never cared to check for us to see if maybe another room was free. It was disappointing.

Plussat: He view

Miinukset: Very rude staff 20$ for night parking

Plussat: It was very clean and the apartment had all the things that we could possibly need.

Miinukset: The location, the apartment and all the amenities.

Plussat: We were very satisfied to accommodation. Clean and nice combined kitchen and living room combination, 2 big bedrooms, great facilities in the kitchen and other like washing maschine and outside grill and pool.

Miinukset: Our room was towards backyard and not very sunny. Anyhow really great place to stay. Receptionist, when checking out, wasn't very friendly. Otherwice staff was great.

Miinukset: It took quite a while for the hot water to come through.

Plussat: This place has a great location. Every time we have returned, there are always improvements like new TV sets. Always clean and well kept. We love that it is pet friendly. The spa is also functional and clean.

Miinukset: Even though all units have a full kitchen, sometimes we want to grab some to eat in a restaurant. There aren’t to many options at walking distance. Housekeeping is good but we always have to ask for additional toiletries, it always seems that they want to keep it as short as possible. There is a bbq in the spa area and some tables with chairs which is nice, but some people have their pets in the dinning area even though it is forbidden.

Plussat: Our room had a washer and drier, that’s convenient. The bike storage located by the parking was secure and convenient.

Miinukset: Our room was facing the highway and stores so it was noisy and blight light blasting though into our bedrooms at night if the drapes aren’t closed all the way. Didn’t feel private at all. We didn’t like the shower either - no water pressure and took forever to feel “clean”. Lighting wasn’t ideal either, too dark. Also the room phone kept making beeping noise and I believe it was broken - we couldn’t make a local call.

Plussat: The decoration was good.

Miinukset: It is 4 star hotel with a one star services. The didn't clean the room properly. A dead fly was on the bathroom floor for 3 days. Furniture were abit old. Parking was not free.

Plussat: Everything, top performance lovely swimming pool, very nice people working around.

Miinukset: Breakfast was terrible. If you fix this, it’s going to be top notch! Rest was fantastic!

Plussat: The location, the quality of everything, shuttle service and complimentary breakfast.

Miinukset: N/A

Plussat: Spacious room. Great hotel location.

Miinukset: Difficult parking. Subpar breakfast.

Plussat: All of it. Great facilities, lovely pool area. Super helpful staff...we left a few items in the room as we headed off in a rush courtney a member of the team there drove it to Vancouver for us and saved our lives as it was our passports. A gentleman at the desk sorted an extra night for us upon request. The whole team couldn't have been any more helpful. We cant thank them enough. It was great...dogs everywhere. Love it

Miinukset: Had to pay for parking

Plussat: Excellent clean Central hotel.good breakfast, brilliant view

Miinukset: Several unrequited door knocks and telephone calls from staff at the wrong door and wrong number

Plussat: The location is good. My kid enjoys swimming pool a lot. Breakfast is OK.

Miinukset: The rooms smells when we enter from outside. The couch cushion looks old and dirty. The room light is dark.

Plussat: Staff friendly Easy check in/out and dealt with a health issue I had very well.

Miinukset: Breakfast was pretty lame. $28/night to park is a rip off.

Plussat: Setup room by sukh deep

Miinukset: I liked.

Plussat: Location love the kitchen and best bed of our 7 week holiday

Miinukset: Absolutely nothing I wished I booked longer

Plussat: Beds were comfy, location and parking top notch. Ease of check in and valet 100% Anniversary treat in our room and congratulations. Staff was great. Hot tub and pool area very clean.

Miinukset: Value for money. Many properties offer similar room sizes and we stayed for the breakfast included vs sister property-or others. It was not refilled in many cases or refilled too slow. Yes it was good and the service was good but management need to have more staff clearing tables and refilling. The fan in our hearing:cooling system cut in and out all Night making it hard to sleep. Balcony was nice for air but no sun and tiny alcove with metal Chairs. None of these issues were deal breakers about staying again.

Plussat: The service was great and they were very helpful with recommendations to eat. We stayed in a suite and it was beautiful and had great views. Loved the peak to peak gondola.

Plussat: Service is excelend use valet parking great service

Miinukset: None

Plussat: It was everything I would expect from a Fairmont Hotel

Plussat: Amazing room, customer service, and location.

Miinukset: Hotel was over run with kids. Literally the bar was full of families with kids nightly. The lobby was full of people in robes because to get from the room elevators to the pool you had to traverse the lobby and apparently robes were the outfit of choice

Plussat: They proposed us to stay at the 8th floor(gold floor) for 160 CAD per night per room which was worth for the facilities. The pool area was grat especially the hot tub.

Plussat: Great customer experience, friendly, helpful and attentive staff throughout the hotel. Hotel is spotless and very comfortable. For an upmarket hotel felt quite homely. Made more so by the number of people bringing their dogs to stay! Pool area is great but gets quite busy. Location is also good albeit it’s quiet at night in the summer compared to the main village. Depends what you are looking for, but that suited us. The concierge staff were excellent with advice throughout our stay and Ian in particular went out of his way to help me resolve an issue. Really appreciated it. Overall would thoroughly recommend the hotel.

Miinukset: Restaurants quite expensive for a family of four and room for breakfast couldn’t accommodate everyone so there was a waiting list.

Miinukset: Could not get room until 2:00pm when was arranged for early check in. Staff refused to let us talk to manager

Plussat: Very convenient if you are a skier, great pool, clean rooms ...service usually is quite good. Overall I would recommend this hotel but maybe not on a long weekend.

Miinukset: Service at the front desk was not the greatest on arrival. We got put in the wrong room twice and waisted a lot of our time not to mention frustration and annoyance. The hotel was overbook because of Easter and it was a gong show.

Plussat: Amazing facilities

Miinukset: Bell staff were rude. I had also heard so many reviews about how quiet and peaceful the resort is but spent the night listening to thumping music outside and screaming children in the hallways. Wasn’t the peaceful babymoon I had hoped for but was still a nice getaway overall.

Plussat: We thoroughly admire The cleanliness , the sweet clean smell of the lobby upon entering, most of all the courtesy and courteous hospitality of every staff we talked to .

Miinukset: Everything and everyone made us happy.

Plussat: I liked the overall cleanliness of the room. The front desk was really helpful. TV remote wasn’t working and they sent maintenance right away to fix the issue.

Miinukset: The mattress could be improved (when my husband moves on the other side of the bed, I can feel it on my side too), so I think a firmer mattress is better.

Plussat: A whistler must stay

Miinukset: Would have loved an early check in time.

Plussat: The Fairmont Chateau Whistler always offers a fantastic experience, no matter what the season. The property and staff are so welcoming and we know of no other place in Whistler that delivers top level service as consistently as they do. We shall return!

Plussat: Pool, hot tub and steam facilities. Gym was well equipped. The lounge is dreamy. I didn’t want to leave the hotel in the evening!

Plussat: Location The pool The staff were fabulous

Plussat: Loved the Irish pub. The barman from south Dublin was outstanding.

Miinukset: Struggling to find anything we didn’t like.

Plussat: Great location

Miinukset: A bit noisy at night, though we put this down to Krankworks!

Plussat: Best location in Whistler and the pool has the best view. So much fun to sit in the hot tub and watch the mountain bikers coming down the hill.

Plussat: Great location, very comfortable room, fully equipped. Would definitely recommend it.

Plussat: Location and the views from the pool as it's right at the base of the mountain!

Plussat: The view and the pool facilities were amazing.

Miinukset: I would have liked a larger bed!

Plussat: Place is really nice and clean

Miinukset: Very tiny balcony hidden behind the bushes. but that was just this room...all the orhers had nice balkonys

Plussat: Having a dish washer in the room was good and the opening times of the pool and hot tub were excellent x

Plussat: I loved the pool and hot tubs. But the location was best and my bed was so comfortable.

Miinukset: It was all good.

Plussat: The best location, right at the base of the lifts!

Miinukset: The bed in our room was a Murphy bed, felt a little cheap for the price we paid.

Plussat: Nice view every morning.good coffee

Plussat: Superb room with balcony and for a busy location pleasantly quiet.

Miinukset: Nothing

Plussat: Near walking distance to shopping stores. Walking distance to the finish line for the Gran Fondo. The staff all of them are friendly and helpful.

Plussat: Staff was incredibly friendly and welcoming. The front lobby was warm and inviting. Location itself was PERFECT! Central to various shops, restaurants and activities.

Plussat: The staff were very accomodating and nice. The room was clean and well designed. The location is excellent.

Miinukset: I have no complaints

Miinukset: Small fitness room with very limited options

Plussat: The bed was super comfy!! A lovely welcome in the room for my aunt as well

Miinukset: Would have liked to know before getting to the room that there was a connecting door. I didnt mind but would have liked a heads up.

Miinukset: The Air-conditioner was noisy!

Plussat: The staff were excellent and always friendly and helpful.

Miinukset: A bit noisy for me, with people leaving bars in the area until very late (3am).

Plussat: After I booked the room, I emailed the hotel, saying that we would have two dogs stay with us. And they prepared two welcome kits for my dogs! Including bowls, treats, poop bag, blanket and towel. My dogs love the treats they provide.

Miinukset: beds are too soft.

Plussat: The staff was friendly very accommodating. Great Pool and location

Miinukset: The front rooms was very loud. People partying till 3:30 am didn’t make for a much needed sleep or rest. It’s the reason I came up to stay. Also smoking on the balcony isn’t something I enjoy waking up too.

Plussat: Staff made our stay very special! The room was very clean and the location was amazing.

Miinukset: N/A

Plussat: Overall was very good no much of complains

Miinukset: Renovations

Plussat: Bed was super comfy. Loft was very clean. Staff were extremely friendly and responsive to any needs. The sauna in the lift was wonderful too

Miinukset: The shower was brutal...almost no water pressure made it hard to get soap out of hair.

Plussat: Location was very convenient

Miinukset: The pet policy does not work well for Whistler. Whistler is very pet friendly

Plussat: Studio was full equipped and very comfortable. What a great way of spending amazing time in Whistler. Kate at the reception is very inviting, caring and polite. Great service! Thank you

Miinukset: N/A

Plussat: The room was very nice, surprisingly so for the price. We liked the kitchen and dining area, and the way the sleeping area was separated from it, two steps down. The lodge was very conveniently located, within easy walking distance of everything.

Miinukset: The fact that the restaurant in the lodge was closed for renovations was a bit inconvenient. There was a complete lack of any parking space to park our vehicle while we checked in. My wife felt that the reception staff member we dealt with when we first arrived was a bit unfriendly. The view from the suite's window left a lot to be desired.

Plussat: fantastic, comfortable, cozy. everything is in the kitchen, include salt, pepper, and pop corn. sauna in the room is great.

Plussat: Our stay was felt like we were in a loft and it felt very homely.

Plussat: Location was great, room size was very comfortable and so was the bed.

Miinukset: We were there for 4 nights, room was only cleaned after the 3rd night and we had to track down the maid service for clean towels. The pool was also out of commission. It had a “closed” sign on it. The pool looked like it hadn’t been cleaned in days.

Plussat: Great location, friendly helpful staff

Plussat: Location, kitchen, apartment feel, friendly and helpful staff

Miinukset: Needs an update (it’s starting to look dingy)

Plussat: Rooms were spacious, clean, comfortable and close to everything.

Plussat: Very friendly staff. Great location. Nice and comfortable room.

Plussat: The location was great. The staff were exceptionally friendly and helpful.

Miinukset: There was a lot of late night noise but that wasn't the fault of the hotel.

Plussat: Great customer service nice spa large and comfortable room with everything we needed

Miinukset: Needed one more housecoat for the spa

Plussat: Our room was spacious and clean. We loved cooking some of our own meals, and being able to do laundry in our room. The staff were very helpful with all of our needs.

Plussat: Great location

Miinukset: Underwhelming room, quite a lot of noise in hallways could be heard very clearly in room, engine noise - maybe elevator?, cycled constantly and heard in room.

Plussat: Super clean, AMAZING hot tub and pool, location to Whistler sightseeing.

Miinukset: Tvs in both bedrooms didn’t work. Main in lounge worked fine.

Plussat: The space of our room was incredible. Lots of room to cook in our kitchenet, and plenty room to chill and hang out in our connecting living area. The bedroom was very clean, as well as our bathroom which was fully stocked with towels, toiletries and very large in space. Our kitchenet was stocked with all the necessities to do the dishes, cook meals, and enjoy a coffee in the morning. The bath robes were a wonderful touch! After a long hike in the mountains, it was nice to come to our room, shower and slip into a bath robe for the night.

Miinukset: I travelled with my boyfriend and we were given 2 separate beds after upgrading and spending more money than we originally anticipated because we were under the impression our kitchenet in our queen room would come with a stove and oven. The amenities the room comes with should be a bit more descriptive and detailed online, but the upgrade was worth it. It would have been nice to have 1 bed as opposed to 2 separate beds in the larger room, but it did not ruin our stay.

Plussat: great location

Miinukset: dirty towels loudly noise during the night

Plussat: Location is perfect! Customer service is awesome and super friendly. Room is clean and pretty cozy. Pillow is comfortable. Valet Parking is recommended!

Miinukset: There is no breakfast available. Smoking is not allowed in the balcony. some of the appliances are very old and need to be updated soon.

Plussat: Very well maintained hotel in the center of Whistler. Our room was amazing.

Plussat: Centrally located

Miinukset: The bar wasn’t owned by the hotel so not allowed to get a beer up to the room

Plussat: Central location, nice pool and sauna area, kitchenette, fitness room, washer and dryer, bonus. Bell and valet staff great, friendly; front desk staff, friendly.

Miinukset: Bar noise in the Village was loud through the night and could be heard with closed window/closed sliding door for a family of four wanting peaceful sleep. Also, concierge staff was often absent at front desk the first and second day, surprising for a premier resort location. Don’t feel got full money’s worth.

Plussat: The beds were great, staff super friendly. Sad we only stayed one night

Plussat: Loved the location , walk-in distance to some of the tourist attractions

Miinukset: If you extend your stay the prices go way high then online

Plussat: Didn't have breakfast. Location is good.

Miinukset: Cleanness

Plussat: Perfect set up. Well stocked kitchen. Great location.

Miinukset: The quilt inside the sheets felt gross.

Plussat: Comfy bed. Requested quiet room which I got. Heated outdoor pool was welcome. Room well equipped.

Miinukset: Parking charge was steep for 1 night (30Cad)

Plussat: The location is perfect for access to Whistler's facilities. The apartment is well equipped and cosy.

Miinukset: The sofa bed isn't ideal. The metal beams are uncomfortable to lie on.

Plussat: Great location. Fully self contained. Laundry facilities.

Miinukset: Noise from the pool lay at night.

Plussat: Location

Miinukset: The hotel was equipped only with a pullout/Murphy-style bed. Very uncomfortable and unsupportive.

Plussat: The location room and staff were great

Plussat: well equipped kitchen and comfortable seating area in front of the kitchen

Miinukset: parking $30 per night

Plussat: Front of house staff were very accommodating and friendly. It is central location and the suites were well equipped with kitchen, appliances

Miinukset: The gym was adequate. The beds weren't that comfortable and the noise from the village was disruptive.

Plussat: Location

Miinukset: Bed is smelly Some hair on the couch.

Plussat: Great location and facilities. The small dining area with table and chairs was an added bonus.

Miinukset: There was a step down between kitchen/dinning and bedroom which was hazardous when going to the bathroom in the dark. There was noise from the pool/hot tub until 10pm, however the hotel provided complimentary ear plugs to counter this.

Plussat: Location is great, staff is wonderful, kitchen is equipped adequately.

Miinukset: The property is getting pretty 'tired', bathtub surfaces terrible, my bed was VERY soft, the toaster in my room didn't work. The pool water looked terrible, and then on the day I checked out, I heard them say that the pool was being closed for 24 hours due to uncontrolled algae growth.

Plussat: Comfortable and convenient

Miinukset: Took security money from credit card and have not refunded it

Plussat: No breakfast in package. Close to Mount Revelstoke National Park. The location is fantastic considering the view, and the lakeshore.

Miinukset: Location is tempered by the proximity of the highway where trucks rush loudly. It doesn't make you want to go swimming or rent a kayak.

Plussat: Slightly off the main hub but it's close enough though easy to miss the turnoff from the main Hwy coming from Whistler-North direction. Front desk staff was excellent & very patient in helping us find a table for dinner it beng the long weekend and continues to help us look after we checked-in our room & call us when he managed to find us a table.

Miinukset: Needs a sign on the main road to indicate the lodge's whereabouts.

Plussat: o location, short walk the main sports

Miinukset: All okay

Plussat: Location, staff

Miinukset: Upkeep is a little lacking but the rooms are clean and the staff is very friendly and helpful.

Plussat: Close to the village

Miinukset: The staff was very rude. We did not get much sleep as the fridge was making a loud noise and was leaking all night but the staff did not offer any help. All front desk staff could say was "that's unfortunate".

Plussat: The room was a little dated but a good size with very comfortable beds and great value for 4 people. I would stay again.

Miinukset: Dog hair on the carpet in the foyer

Plussat: Room and space

Miinukset: Noise people above us walking too loud

Plussat: Nice and clean near village to walk to but not in centre getting noise from bars and restaurants. Well kept pool area. Helpful and polite staff.

Miinukset: Some ares a little dated but good value so not a problem.

Plussat: Location, swimming pool

Miinukset: State of decor and furnishings - could do with a bit of a makeover.

Plussat: The hotel is well situated a few mins walk from the resort centre with great views to the mountains and a good small pool and hot tubs. The rooms are large and comfortable with well equipped kitchenettes. We got a good mid-week bargain rate.

Miinukset: Only very very slight quibble was that there appeared to be only one small lift for three large floors, so a bit of a wait at peak check out time...

Plussat: Great value for money. Paid a lot less for a 2 bedroom suite than we paid for a one bedroom in Pemberton.

Miinukset: Very close to the highway, so hear a lot of traffic noise, though did have mountain views. On the edge of the village, so might be a walk for some and road noise might offset foot traffic noises in the village. General appearance of main areas was a little tired though rooms were fine.

Plussat: Beautiful room and hotel with fresh baked snacks offered throughout the day. Central location!

Miinukset: The cleaners sometimes wouldn't restock tea or coffee and on one occasion left our door open.

Plussat: Location was perfect

Plussat: Central in town, just a few minutes to the gondola, restaurants etc. Nice outside area with pool and hot tub or you can just chill outside. Cookies, coffee and apples complementary, movies avaible.

Miinukset: Our bathroom was a bit older and the door was not closing but it was not too bad. The room has a fridge and a microwave, water boiler, coffee maker so we planned to have breakfast there but you have to ask for bowls and plates and you can't really sit comfy for breakfast in the room, wnt for a breakfast to the pool area, was also ok.

Plussat: Nice hotel!

Miinukset: Very noisy because of outside noise

Plussat: Very nice central location. Comfy bed and great bathroom. Also free coffee, milk, coockies and more. Very nice staff and also a nice swimming pool and hot tub.

Miinukset: Since its in the center of Whistler it’s quite noisy during the night. Luckily earplugs are provided.

Plussat: Great location, David at reception was super helpful with car and room change.

Miinukset: Nothing

Plussat: Very friendly, helpful and informative reception staff. Spacious room and very convenient location for all the facilities that Whistler has to offer. Lovely pool and spa.

Plussat: the hotel is located in the centre of whistler , with all its restaurants, bars and entertainment

Miinukset: there was a lot of noise from the bar beneath our room

Plussat: Location

Miinukset: Needs an update

Plussat: Staff was extremely nice and accommodating. It's close to the village if this is what you prefer. The hotel room had all amenities as outlined in the advertisement. The room was clean and located in a quiet area which we preferred.

Miinukset: We didn't like that we were unable to take our tiny puppy to the patio in the hotel. The mattress was very uncomfortable and I developed back pain after the second night. We didn't stay at the hotel for the third night as our puppy developed separation anxiety when we left to get something to eat. Pearlie stopped eating altogether and we had to leave our accommodation without staying the third night. A partial reimbursement could have been arranged if we hadn't booked through a third party.

Plussat: The staff here were very friendly. Really enjoyed the granola bars freshly made! We stayed in the loft and it was nice having a sitting area separate from the bedroom. We had a great time, wished we could have stayed longer!

Miinukset: Nothing

Plussat: I have loved this boutique hotel for years. Great place. Lovely staff. The staff allowed us to check in early which was awesome.

Miinukset: Low points unfortunately: the room heater made noise during our entire stay. The mattress sinks to the middle. New mattresses are needed at this place.

Plussat: What Breakfast??????

Miinukset: The lady at the check-in desk was not clear on how I should drive to the property and I ended up parking in the wrong garage.

Plussat: Comfortable suite

Miinukset: Bed a bit too firm and squeaked

Plussat: These rooms have everything you need!

Miinukset: 10am checkout is a little early

Plussat: The facilities were great clean, everything you needed - comfy bed - wished I had had a choice of one with a hottub though but I possibly did and missed it

Miinukset: The arrival was atrocious - I informed them of when we were to arrive but the sat nav took us all round Whistler there should have been some good basic instructions, had to ask at the tourist info. When we got to the reception it was locked up - eventually i saw a note on the door for me saying that as I was arriving out of hours I neeed to call a number (We arrived at 6/6.30pm and if i had known that it would be shut i would have tried to get there earlier. I called an a security guard came and gave limited info on the parking and a rough idea where to go but he said I needed to park in the proper parking, I now know by this he meant the right underground parking place but we were hunting for a space with out room number so we were getting quite stressed at this point. I eventually managed to read the part in the very tiny writing on the paperwiork he gave us that said we could park anywhere. Then we had a terrible time finding the house, when we found it the door wouldnt open for the carpet being threadbear and not fastened down behind it - however once we were in it was muhc better facilities - there were several remotes and no instructions on how to work the tv;s etc as well which was another bug bear but in general the flat was good. Better instructions when arriving out of hours are required and directions.

Plussat: Loved the homely atmosphere , perfect for a quiet break ..lovely home from home staff very prompt handling any problems we had ..would stay here again ..

Miinukset: Fridge was very noisy also washing machine had trouble starting but staff came and sorted problem straight away ..older appliances need updating ..I think !

Plussat: Privacy and noise free

Plussat: Hot tub outside

Miinukset: Can’t think at the moment

Plussat: The apartment was in excellent condition. The frying pans need replacing badly! The kitchen water faucet was slow in flow and slow to heat. Location was perfect! Price was excellent!!

Miinukset: As above: pots and pans.

Miinukset: Very run down property.A constant rumbling noise even in the evening.Very annoying.

Plussat: Location was quiet, room was good size for 2 people, facilities in room were all that we required.

Miinukset: WiFi wasn't the best which meant we had to use our own data most of the time.

Plussat: The unit was well updated with everything we needed. The furniture was comfy, great shower, awesome bed, I felt the owner of the unit renovated with care and good taste. Location was perfect! Close to supermarket and best restaurants in the village. Will definitely book again!

Plussat: new remodel

Miinukset: No proper station for computer with seat

Plussat: L hôtel est très bien situé et facile d accès. Tres propre et le personnel accueillant. Très belle chambre.

Plussat: We got upgraded to a superior room which was very nice. If we skipped housekeeping we had 50% off our parking fee (10 dollars a day instead of 20) which was a nice ecological promotion.

Miinukset: There was only one washing machine and one dryer (the other one did not work). There was no timer so you had no idea how long it would take. It took 2 cycles for clothes to dry so you had to pay twice (4 dollars + 2 dollars for washing if you had your own detergent).

Plussat: Very clean, very close to lower village. Lots of amenities

Plussat: Good location so close to the centre of Whistler. We made use of the secure parking. The room was spacious and clean. Lovely big bed!

Miinukset: Perhaps the possibility of breakfast?

Plussat: It was relatively clean and modern, good location.

Miinukset: Could not have been more bare bones. Not a single piece of artwork or anything on the walls. Everything seemed like an afterthought

Plussat: location right next to village stroll and quiet at night.

Miinukset: very tight parking stalls in west wing parking.

Plussat: Great location - it is a five minute walk to the village. Rey friendly staff. Rooms are a decent size.

Miinukset: Air conditioning / heating was extremely noisy and prevented a good nights sleep.

Plussat: The location was excellent

Plussat: The location

Miinukset: The poor customer service at the reception upon checkout by the Eastern European staff member.

Plussat: Location and staff were very kind

Plussat: We were there for mountain biking and Aava’s bike Valet system is so great! We usually have to lock our bikes by ourselves carrying heavy chain locks etc but at Aava, super friendly staff store and bring your bikes. Bike washing station and tools at the entrance. Very well thought. Also staff at front desk were efficient, cheerful and friendly, always multiple staff helping everyone so we didn’t have to wait for anything. And did I say they were all super friendly? We had great time staying there because of them. Thank you!

Miinukset: Our room was clean and spacious but while I understand the clean, modern decoration with minimumist concept, it would have been nice to have another mirror in the room and bigger/wider shelf spaces.