Whistler hotellia

Plussat: Excellent room housekeeping and well stocked kitchette- Great coffee machine in the lobby . Free bikes for an hour and the fellow who gave them to you provided some great tips for cycling trails - staff need to let guests know about special events we happen to come across a wine and cheese evening no where is there any notification about this . Was a really nice event along with the candy bar that was available

Miinukset: The hot tub was broken and the area around the pool was messy, burnt out lights ,fire pit was not on had to ask for it to be turned on every night we were out there /

Plussat: The room was great, it had everything might need. The swimming pool, jacuzzi and sauna were all fantastic. We loved the complimentary coffee, tea and hot cocoa. Everything as very clean. Wifi worked very well. We absolutely loved the bar next door.

Miinukset: Parking too expensive The front desk staff was very good but not very friendly.

Plussat: I absolutely adore this hotel! The hotel aesthetic is impeccable! the room was spotless and cozy. The entire staff was so friendly and so kind. I have nothing but great things to say about this hotel! If you want a quiet place in the village away from the hustle and bustle this is the perfect place to be.

Miinukset: There honestly isn’t any negatives about this hotel. The only thing I would say is that the hotel was 10 minutes away from the gondolas. But they do have a complementary hotel shuttle that will take you to and from the gondola.

Plussat: This place is family and dog friendly. You can't even tell that people have dogs in the hotel until you actually see them. They keep the place really clean. All the staff members are extremely nice and courteous.

Plussat: Todella avulias ja ystävällinen henkilökunta. Huoneet viihtyisiä ja isoja. Huoneissa keittonurkkaus, jossa voi laittaa halutessaan ruokaa / aamiaista. Iso jääkaappi. Kylpyhuoneesta löytyi shampoot, hoitoaineet, suihkusaippuaa sekä vartalorasvaa. Huoneessa oli myös kylpytakit :)

Plussat: The front desk staff were great at the check-in and also in assisting an hour early unanticipated departure

Miinukset: The hot tubs could have been warmer

Plussat: The staff! Incredibly attentive, kind, caring... they were the best part of the Summit Hotel!

Miinukset: The bed was too firm for my liking. Had a tough time sleeping, and found myself tossing and turning both nights.

Plussat: Really friendly and knowledgeable staff. Gave lots of good suggestions about interesting, fun things to do around Whistler.

Plussat: Really enjoyed this accommodation. Close to everything. Front counter staff were really helpful and had good recommendations for dinner options. Very clean, spacious and comfortable. Highly recommended.

Plussat: It was the small details that made the stay above and beyond my expectations such as the baked good left in the room, candy corner, available barbecues, fish in a bowl for the rooms, free coffee, and friendly Aussie staff.

Miinukset: This hotel was luxurious and cozy. It had a kitchenette with a refrigerator, stove, microwave, kettle, cutlery and plates. As well, there was a small table, electric fire place, and iPad for your use. However, it is the small things that made this hotel special. There was fruit water, a candy corner, coffee maker in the lobby for guests use, free of charge. You can also borrow a fish for your stay. Additionally, it is dog friendly. Although, I didnt have my dogs with me, I enjoyed petting other guest's canines. On our first morning, a brownie from the local bakery was left in our room. The cons with this hotel is the lack of parking and small parking spots. There is no on site restaurant but there are many, only minutes away. Despite this, the hotel still deserves top ratings.

Plussat: Location to my fave pasta joint

Plussat: The hotel was great. The staff were even better. Could not fault.

Miinukset: Nothing. It was great.

Plussat: Amazing room, customer service, and location.

Miinukset: Hotel was over run with kids. Literally the bar was full of families with kids nightly. The lobby was full of people in robes because to get from the room elevators to the pool you had to traverse the lobby and apparently robes were the outfit of choice

Plussat: What's not to like? The Fairmont Chateau Whistler was amazing, starting with the fantastic inviting foyer and the top notch staff at the desk. When we arrived there was a pumpkin carving session happening on the croquet lawn and birds of prey to interact with, just randomly. We loved the thoughtful amenities, like the umbrella and robes. The facilities are incredible, the beds and pillows amazing, and the whole hotel just has a relaxed ambiance that we loved. Would definitely go back.

Miinukset: Would have been good to have a fridge not pre-stocked with items. The only staff who weren't amazing were the ones at the gym/pool area who weren't as helpful as other staff members.

Plussat: Location and service were outstanding

Miinukset: -Room is very old, bathroom very plain for that kind of money. -Nowhere to relax as a couple. Kids were in the lounge, pool, saunas and hot tubs. They were very loud

Plussat: Beautifully located, decor matched the surroundings . Front desk staff very welcoming and helpful

Miinukset: I did feel it was expensive, I would certainly come more often if more affordable. BC resident

Plussat: Very authentic ski luxury accommodation. Wonderful views and very good staff. Really helpful having laundry facilities at this property when we were travelling. Lovely pool area and good gym facility. Fantastic cafe attached to the property.

Plussat: The customer service / the rooms / and the pool!

Miinukset: Nothing

Plussat: Very convenient if you are a skier, great pool, clean rooms ...service usually is quite good. Overall I would recommend this hotel but maybe not on a long weekend.

Miinukset: Service at the front desk was not the greatest on arrival. We got put in the wrong room twice and waisted a lot of our time not to mention frustration and annoyance. The hotel was overbook because of Easter and it was a gong show.

Plussat: Beds were very comfy room was very clean we enjoyed ourselves

Miinukset: Beds were very comfy room was very clean we enjoyed ourselves

Plussat: The grill room restaurant is good.

Miinukset: The parking lot is a bit dark and not much parking space.

Plussat: The special touches are noticeable

Miinukset: No

Plussat: The Fairmont Chateau Whistler always offers a fantastic experience, no matter what the season. The property and staff are so welcoming and we know of no other place in Whistler that delivers top level service as consistently as they do. We shall return!

Miinukset: Parking rate

Plussat: Near walking distance to shopping stores. Walking distance to the finish line for the Gran Fondo. The staff all of them are friendly and helpful.

Plussat: Excellent location

Miinukset: Rooms were small

Plussat: Very comfy bed, clean, great location right in whistler village.

Plussat: Great location and I liked that they texted me about my stay before I arrived.

Miinukset: I know it is Whistler, but I still think it is silly to have to pay extra for parking when staying in Hotel.

Plussat: Staff was incredibly helpful

Miinukset: Free breakfast would be nice

Plussat: The staff and reception was very friendly and ready to help. Our trip was a 17 day trip and we stayed here for 3 days, and its definately the best hotel we stayed in the 17 days. Rooms are big and romantic and we loved this Crystal Lodge . Will come back here again!

Miinukset: Both of our rooms hair dryer was not working, we feedback to the reception, but it was not repair on the 1st day. On the 2nd day, we feedback again, and the reception promised to send someone up , and i waited and nobody came . so in the cold weather, we let our washed hair dry naturally, but we need feedback again upon checkout.

Plussat: Very modern and clean close to everything we wanted to be near.

Miinukset: The AC would blast on loudly, freeze the room and then suddenly turn off. There was no way to adjust the fan speed so we went from too warm to cold. Is this why there were ear plugs in the room?

Plussat: Great location- perfect facilities

Miinukset: Na

Plussat: The property is located in the centre of Whistler. It’s in great condition with good faculties. The rooms were of a high quality and exceptionally clean. Mitch on the front desk was friendly and helpful.

Miinukset: The charges for parking are excessive and unreasonable. At the price the hotel charges per room, it’s unacceptable to charge additional for parking. On this basis, I would not stay at this hotel again or recommend friends to either.

Plussat: You're right on the stroll, and close to everything, our room was great, with TV, fridge, microwave, coffeemaker,etc. very clean. Staff friendly.

Plussat: Overall was very good no much of complains

Miinukset: Renovations