Grand Hotel Wien

The hotel location is a walking distance to the Opera house and many must-see attractions in Vienna. The room was clean and the staff was friendly and helpful.

The Japanese restaurant was pricy and the food was simply ok. Sushi wasn't that fresh. The overall service was not at the level the restaurant claimed itself. I don't expect they maintain their stairs for customers to use, however, I do expect the stairs need to have a healthy smell --it smelled like aging fried foods & kinda moldy.

Fantastic location, very helpfull and nice staff, beatufull room and bathroom.

I missed prospect about Wien, maps and other turistic material in lobby or in bell desk. Also I think that breakfest should be included in price of the room. We are not in America.

Wi-Fi is available everywhere. The business room downstairs is very convinient. You can even use a printer free of charge. Wanted to stay longer.

Breakfast is too expensive (31 euros per person), and items within a room mini bar are also expensive. The bathtub and the shower are not well aligned and the water runs through the rim to the floor. Else, everything is perfect.

Outstanding service

NA

It is hard to say just one thing about this fabulous hotel. . . it is superior in every regard. The staff are exceedingly gracious and helpful, so service is superb. The food is beyond delicious, so it is a gourmet's dream. The rooms and hotel decor in general are absolutely gorgeous. . .I can't begin to enumerate all the wonderful touches in the bathroom alone. . .so a designer would feel at home. But I must mention cleanliness. . . it is immaculate. Also, the business center was terrific-- computers (with printers) at your fingertips, easy to use and incredibly convenient. One can hardly do better than to stay at the Grand Hotel Wien. It made our vacation even more memorable.

There was not one thing negative to say about this excellent hotel.

The location was perfect!

We really don't have any complaints other than we would have liked the hotel bar to have been able to make a proper margarita.

Had a rest

no

lovely atmosphere in hotel, clean, comfortable rooms and friendly staff