Grand Hotel Wien

As if Vienna wasn't magnificent enough, this hotel just kicks everything up several more notches! From the efficient and friendly (English-speaking) staff at check-in to the turn-down service at night, our stay was simply fabulous. The rooms are large and well appointed. Every last detail has been thought of, including courtesy umbrellas in the closet, bathrobes and slippers, stationery and more. We loved our balcony with its view up and down the street. The breakfast is simply superb--the best I have ever had in Vienna. There is an ample selection of pastries, meats, cheeses, yogurts, and more, plus a hot menu you can order from if you prefer. The hot chocolate is utterly divine. We will definitely be back when we come to Vienna again!

There was zero room for improvement. Thank you for a fantastic stay!

everything about this hotel is exceptional. the location, the service, the cleanliness... I travel around the world, i have never seen the check in clerk taking you to your room to show you around. The spa is extremely nice, this is high class hotel in great location, AMAZING value for your money.,

everything is perfect

Reception staff very welcoming, friendly and helpful. We had complimentary champagne on arrival as they knew we were celebrating our silver wedding anniversary. Great location. Breakfast plentiful and so much choice. Very warm greeting at breakfast. Beautiful decor and everything you needed and more, was provided in the room. Turn down service in the evening and chocolate - lovely touch.

Our bed had a visible hardwood board under the mattress?? However, the bed was still comfortable, but I guess that could have been hidden. 2 single duvets instead of one double? Some of the waiting staff at breakfast appeared stressed, and emotional. However, some of the guests were quite rude to them, which can't be easy for them.