Best Western PLUS Waterfront Hotel

Next to Aquatic park, and rooms with good views.

Nice Views, Responsive Staff, Otherwise Mediocre

River view was great but the trade off is that you have a small room. The 20-somethings basically took over my floor making noise well into the post-midnight hours and waking up my young child. Security was very responsive and really leaned on them after I finally called down to the front desk.

Breakfast was very much a 2-star experience. The breakfast buffet space was about 800 square feet ... the hotel has 22 floors and the place was pretty full the weekend I was there - you do the math. Som e design engineer needs a smack in the head over that one. No free parking. No microwave in the room. Sound from other rooms/hallways really travels.

The riverfront view is lovely. The inclusive breakfast is above average with a good selection and spacious and comfortable lounge.

The room is quite good except for the mattresses. They could use a bit more padding.

Great location for our stay.

There breakfast was not good and no juices.

Was great but...

I loved how great the staff is, and how easy the whole process was. We were just staying because we were going to a Guns and Roses concert in Detroit. We enjoyed how easy the check in, the availability of our room.

What I did not like, was that when we went to our room, we found that we did not have the view that we wanted. We had a small window facing the river, but you have to be directly facing. If not, you are looking right into a wall. I wish that they would have been more specific on the posting. I am not sure if it was a Kayak issue or a Best Western issue. Better communication of the room.