Insel Fehmarn Hotel

Location was around a few nice eateries

Whole room smelled heavily of chlorine and there were many mosquitoes in the room. Def could improve on the interior - run down and gloomy. Overpriced for the overall room condition and facilities.

The staff in the restaurant were friendly and helpful and the room was kept clean.

1. On the website it says: "wide flat screen television and WIFI add to guest enjoyment and convenience" but it didn't say that you had to pay for the WIFI. Since we had a laptop each, this turned out to be quite expensive. 2. On the website it says: "Serviced daily with with toiletries for guest comfort" but there was only body lotion, no shampoo or conditioner. I queried this several times but was told that there was nothing else. 3. Similiarly: "While inhouse we invite you enjoy an afternoon by the pool" but the pool was a real problem. There was no warning for families that there was no shallow end, only a ladder for getting in and out, and the deck chairs were wooden with no cushions for comfortable "enjoying time by the pool". Towels were not provided extra for the pool and we were told to simply use our bathroom towels. Since we were only given a towel for the day, we were always ringing up to get a fresh towel after we had used our one towel for either a swim or for a shower. 4. "Rental cars or tours may also be arranged through the hotel's business centre." - there was no sign of this. I asked a couple of times about possible tours but found the reception staff far from helpful - so we organised everything ourselves through the tourist info centre in Apia. 5. The breakfast was very disappointing. - for most of the days there was only one juice on offer - you had to pay EXTRA for the coffee if you didn't want instant coffee - only one choice of fruit on most days - only choice between weetbix and cornflakes 6. There was a little kitchenette in our room but when we arrived there was no cutlery at all. After that, some basic cooking was possible but we couldn't do our dishes - no detergent or dish brush. The cleaning staff "did the the washing up" but since this was only holding the plate under the running tap, it wasn't very hygienic or thorough.