Golden Pine Hotel

Their saving grace are their people, who are very apologetic and helpful. Their dining and lobby are good enough.

The price that i paid is not worth it. First, they assigned a room that was so poorly lit, that you could not comfortably see your way around. I complained and gave us a better lit room, but still not bright enough. The curtains were cheap. The fittings in the bathroom were mulfunctioning. The wash basin faucet only gives hot water. The carpet in the corridors is so dirty, that the soles of my immaculate white rubber shoes turned black. The carpet smells bad too. The owner must remodel and refurbish so his rates can be justified.

Only the location

No WiFi even if they say there is. No parking even if they say there is. They charged us 2,500 more upon check in for booking.com commission. Which I think should be incorporated upon giving the rate. They claim to have free buffet breakfast but they charged us. Front desk supervisor never got back to us when we complained. Will never come back and will never recommend it.

- The bed is comfy but it's too small for a double bed - There is an elevator available for all

- Clogged drains in comfort room - They did not clean the room even we asked assistance to the clerk - The double bed is so small - The remote for tv is defective - The price is too much for the poor service they provide with the customers