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Air conditioning didn't work!!

Food and entertainment were great.

The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time.

Smooth from start to finish Well Done !

too good a airline .I recommend this to all passengers travelling

Flight attendants were nice, friendly and accommodating.

Less beverage served. No coffee or tea was offered.

overall condition of plane

snack was too little

Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero.

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

Attentive crew

poor food variety

Attentive crew

poor food variety

On time

The food was ok for an airplane.

Very good service on board, crew very attentive and polite.

Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.

Good service

Food

qatar airways

serving alcohol to passengers more than once is disturbing the passengers on the side

Customer service

Food

Food

N/a

N/a

It was wonderfull

Legroom

Interior of plane was very comfortable and entertainment options were excellent.

Slow to serve food and drink. We had to wait 2 hours before being offered anything.

Friendly staff at boarding and on flight. Very attentive.

Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given.

No hassle at airport check in. All good

None

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

Short Leg, Crew Happy, pilot very informative, food was good, until the next flight (long haul) I got the same food. 2 seats together at the very back row. Checkin and boarding were fine

The toilet flushed when I was still on the toilet seat. Happened again on the long haul sector. The take a very long time to switch on the entertainment and turn it off as soon as decent commences- so if you have air traffic problems - it could be off for an hr before and after takeoff and landing. unnecessary as most people have their own headsets as well. We

Food was pretty good. Loved the Weiss ice cream bars

Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane.

The staff is amazing and know what parents of bubs need.

Excellent flight service no

They treated you like you were important and really took care of my every need

Getting on a cattle car to go to another terminal and then get in line again to go on the plane

Flight attendants allow passengers to use their phones during the flight to play games and watch movies without headphones at very loud volume levels

For some reason both ways I couldn't buy a seat and couldn't check in online. The way to Thailand I ended up with a middle seat because of that. And on the way back. After trying online and tried calling China southern. I finally got someone that speaks Thai to do it for me and reserve a window seat. I tried calling and pressing 3 for English and no one ever picked up. Very disappointed

Milk and sugar in the coffee.

I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good.

The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat.

Couldnt get the lazy flight attendants to bring me a drink. I asked twice for a Coke Zero.

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

Seats were spacious enough

Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled.

Nice flight

Seats were spacious enough

Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled.

overall condition of plane

snack was too little

Both the USB and headphone Jacks were busted. Just had a bad seat this time.

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

exellent in everything

the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good

Food

It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best.

Nice flight

Flight attendants were nice, friendly and accommodating.

Less beverage served. No coffee or tea was offered.

Seats were spacious enough

Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled.

Great

The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections.

Cleanliness of cabin. Aminity kit is outrageous.

Everything really.They run the airline very smoothly and professionally from boarding to disembarking.

They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats.

Food

Everything?

Nothing?

pilot’s operation of the plane is very good

there’s not enough snacks/food

The headline says it all!

Both the USB and headphone Jacks were busted. Just had a bad seat this time.

Liked everything

It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best.

Everything?

Nothing?

Food

The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections.

Cleanliness of cabin. Aminity kit is outrageous.

Food and entertainment were great.

The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time.

too good a airline .I recommend this to all passengers travelling

Smooth from beginning to end Well done !

Air conditioning didn't work!!

The headline says it all!

overall condition of plane

snack was too little

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

Nice flight nice