Baguio hotellia

Plussat: Fuss free expedient and professional.

Miinukset: Would have preferred occasional fine dinning with LE Chef's exquisite food.

Plussat: Elegant. Cozy. Relaxing. Friendly staff.

Miinukset: A medium-sized lizard welcomed us in the bathroom. Please improve your pest control system.

Plussat: Everything, food, staff and the place jtself specially the garden

Plussat: It"s really a good place to stay if you want total relaxation.

Plussat: The staff are very accommodating. My children loves the bed and pillows. Very comfortable and relaxing stay.

Plussat: Nothing has changed from my last stay until today. Still the same feeling. Cold morning breeze, buffet breakfast, the coffee and the staff.

Miinukset: They don’t reply to queries including payment and booking concerns. It was hard for them to have sense of urgency. On my previous trips, i was able to request to extend my checkout time since i arrived late due to heavy traffic, they weren’t able to grant my request.

Plussat: Everything was excellent. Our special request was accommodated and the facility, especially the hot water and aircon, was appreciated. It was clean and the reception staff very friendly.

Miinukset: No free breakfast for booking.com customers compared to regular ones. And sadly, the reception staff didnt know the difference. The charging for food / drinks was a little bit problematic as they were initially charging us for a drink which we have not ordered at all. They should ask the name of the main guest instead of the room.

Plussat: This is my nth time with Mountain Lodge and will never think of others whenever possible to chill in Baguio. Availability of public transport in front, you can walk going to SM,cool ambiance,good breakfast and big size of rooms. They have renovated the dining and living area which is great to relax.

Miinukset: Very minor would be the intermittent heater shower,but everything is good.

Plussat: The place is in excellent location, it was cozy and the staff were very kind and accommodating and the food is excellent.

Miinukset: No kettle in the room but the staff were nice to give us hot water if needed

Plussat: The room where we stayed is big and clean. Great value for money. The restaurant offers good food at a very reasonable price. Staffs are very friendly too! Will definitely book this place again soon. Thank you.

Plussat: The ambiance was good.

Miinukset: We showed full payment document of booking.com. But they insist their system show otherwise so we were inconvenienced to pay more and delayed in the check in after long travel. They could have allowed us to check in first. There are no complimentary coffee in the rooms. No utensils. No kettles.

Plussat: Near to tourist spots.

Miinukset: Shared bathroom. Room is too small

Plussat: The place was very accessible to all types of transport. Well situated to nearby restaurants and scenic spots in Baguio.

Plussat: THE NIGHT RECEPTIONIST IS LOVELY AND KIND.

Miinukset: THEY HAD NO BEER ON A 3 DAY HOLIDAY WEEKEND!!!!!!! ALSO, THE PARKING LOT IS SHARED WITH NIGHT CLUBBERS NEXT DOOR AND IS NOISY AND INCONSIDERATE OF PAYING HOTEL GUESTS LIKE ME. PLUS THEY WOKE ME UP AT 10,.30 PM TO MOVE MY VEHICLE FROM A DESIGNATED SPOT FOR SOME VIP TYPE.. BUT IN THE MORNING THE VIP WAS GONE. SO IT COULD ONLY HAVE BEEN A RESTO GUEST OR CLUBBER!! OUTRAGEOUS!!! WON'T BE USING AGAIN. SAD.. COZ VERY CONVENIENT TO MY WORK LOCATION. IN GENERAL, AVOID BAGUIO... THE TRAFFIC IS HORRENDOUS.

Plussat: i like the location of the drivevin hotel its very convenient

Miinukset: i do not like the check-in counter its too small

Plussat: The hotel staff are so accommodating and the food is great.

Miinukset: I hope they will make the WIFI more accessible.

Miinukset: They took our wifi voucher and when i called, they gave us 2 more vouchers that turned out to be invalid. I didnt call for a 3rd one. Also they billed us for 3 waters we didnt order. They fixed it though in d end.

Miinukset: I ordered 2 extra pillow but they only gave us 1 pillow while on the bill it was 2. I ordered 2 extra brewed coffee but they didn't serve it. The next morning I ordered 1 bottled water guess what? They didn't deliver and it was on the bill.

Miinukset: Had a problem with our bills, maybe because of the system error that they overcharged us. But in the end everything was resolved and the charges were refunded.

Plussat: They have great rooms and close proximity to great places.

Miinukset: Very few parking space.

Plussat: The breakfast buffets, bed size, leniency and accommodation of receptionists

Miinukset: No direct contact with housekeeping etc we have to pass thru d receptionist/concierge, whenever they’re busy they wont be able to attend to immediate needs of customers. They lack alot of amenities. Cottonbuds, esp BATHROBE!

Plussat: Internet connection is just enough.

Miinukset: toilet bowl has litte water to flush the dirts.

Plussat: The staff , accessibility and comfort

Plussat: I liked the staff and front desk people , especially. Security guards were also very helpful and courteous.

Miinukset: Breakfast.!!!!

Plussat: The room was clean. There was free coffee for the guests. We had a comfortable stay. Breakfast was good.

Plussat: The executive suite is great for family of 4.The buffet breakfast is always good .

Miinukset: None

Plussat: Best Hotel in Baguio from our viewpoint! Many reasons we consider Hotel Elizabeth to be Number 1. Among these are the friendliness and competence of Hotel Elizabeth staff led by Resident Manager Anne Garcia. Anne found out that my favorite breakfast is poached eggs on toast and she had this specially prepared for me even though breakfast is buffet. All the staff (and I really mean ALL the staff) met all our needs and quickly and always with a genuine smile! The place is filled with beautiful things. The colors are relaxing. The best word I can think of is "class". It is the kind of class that money can't buy. It is the special care put into every item, plant, garden, entrance, lobby, restaurant etc. etc. etc. I am from Hawaii and we have many beautiful hotels there that I have enjoyed. However, truthfully I can honestly say, none top Hotel Elizabeth for it's all around beingness and friendliness that is honest and sincere! Needless to say we will return again and again to Hotel Elizabeth!

Miinukset: Cleanliness especially the bathroom it's very poor and exhaust fan in the bathroom is too noisy.

Plussat: Buffet breakfast Clean Restrooms Friendly and courteous staff Decent Location

Miinukset: Wifi signal is quite weak in some places

Plussat: Great location with views of flower gardens and the woods below. Wonderful quiet peaceful place to stay in such a busy city. Very attentive and friendly staff. When we had an issue with the door lock maintenance was on hand immediately to fix the problem. Breakfast buffet was great. Strong consistent WiFi signal.

Miinukset: The beds and bathroom were on the smaller side. Dinner wasn't that great. Granted my party of 4 people arrived close to 9pm. But the fish was soaked with oil and chips were not fully cooked. Broccoli soup was the worst imitation I'd ever tasted.

Plussat: It's location , staff

Miinukset: Haha. The guest, so noisy and the hotel staff can't even make them stop

Plussat: We had an excellent experience at this hotel. Staff was friendly, accommodating and they always greet their guests with a smile. We stayed at their Executive Suite. The Room is worth the price. Clean and hommy, especially their comfort room. Their breakfast is great! The location is perfect! It’s just close to different attractions. We will definitely be returning to this awesome hotel.

Plussat: I love their Christmas decorations and the landscape

Miinukset: No hand towels provided. Didn’t bother to request just staying for a night.

Plussat: Excellent hotel I cant fault nothing at all

Plussat: The staffs, the place, the tranquility, the food, services and the trees surrounded.

Miinukset: I think they should update the interior designs inside. The rooms and the hygiene services. A bit old and outdated.

Plussat: Comfy amenities, room with a view. Location.

Miinukset: More towels. Add pure vegetable dish.

Plussat: The scenery, the beautiful garden surrounding the hotel. Professional and kind staff.

Plussat: Nice staff, good view, quiet and clean

Miinukset: No complaints

Plussat: We booked the Grand suite, Very spacious with a large comfortable bed,nice views of the park, This Also has a large dining area, Staff very good & helpful, Location,very clean, We had a nice experience in the Restaurant next door, a must with great service with very tasty food, We would stay here again & recommend it, For me value for the cost per night,

Miinukset: Only minor for me is breakfast is plated, no buffet & ok in my opinion but they could give more,basic, This is in the restaurant next door & staff are not as attentive as they where the evening before,

Plussat: It’s location. It’s cleanliness. The guards are super helpful. Staff were very nice and courteous.

Miinukset: When I asked for a glass and a spoon they took a while to bring it up to our room and when they finally came they brought only a glass saying they don’t have spoons. It’s a hotel how can they not have spoons? :)

Plussat: Great view from the room

Miinukset: Floor was dusty. Dont let your kids run around barefoot

Plussat: Location is perfect, just next to the park

Miinukset: Breakfast is awfull, better Not to have breakfast there.

Plussat: -very spacious rooms -Good location -Wifi is quite fast enough

Miinukset: -Beds are not sturdy -not too much of a variety for their breakfast -the aircon of our room,kinda not getting cold.

Plussat: Location of hotel in city and lots of space in room.

Miinukset: All well except the walls are not sound proof. There was much noise from the events hosted at the hotel and from the lifts plus we could hear door bell from the next room and other guests.

Plussat: The position was great! The services, foods and the staffs were awesome! We will comeback here for sure. Very generous and yummy breakfast!

Miinukset: Nothing. Just the noise from the other rooms. It was not the hotel’s fault.

Plussat: location and room. the pianist is also good

Miinukset: the breakfast for guest should be served even beyond 10am since he/she is counted among the guests and breakfast is also included in the amount paid during check-in

Plussat: I and my friends loved our stay. The location, value of money, buffet breakfast and staffs are superb! Super friendly staff and helpful. What i really like is when the receptionist ask me if we had a great stay and if we are happy. I also like the attentiveness of the staff. We are planning to go back and book the same room.

Plussat: I enjoy the whole stay in this place staff are very accommodating and nice..

Plussat: The food is great and staff are so welcoming. Surely, we're staying here in our future Baguio trips.

Plussat: I like your location and spacious room

Miinukset: Limited choices for bfast. But the plated bfast was very good

Plussat: Close to the city. Almost accessible to all.

Plussat: It's situated in a great location with many points of interest within walking distance.

Miinukset: Shower stall was way too small. The curtain was constantly clinging to me.

Plussat: I like the whole area

Miinukset: to expensive a for an extra Bed

Plussat: Accessible to the city proper, friendly staff

Miinukset: Cleaning of the room

Miinukset: No designated smoking area.

Plussat: Everything was great. Nice staff. Very clean and comfortable room.

Miinukset: The rooster at 5am.

Plussat: Staff

Miinukset: No exhaust. No remote for tv. Can smell the fish that was cooked on another house

Plussat: The location easy to go to main st.

Miinukset: Toilet bowl is not properly cemented to the floor pls ck room 409

Plussat: This hotel is nearby to city center.

Plussat: The location. Easy access to the city.

Miinukset: Some lights in the room fluctuate.

Miinukset: A cockroack welcomed us in the room.

Plussat: - The bed is comfy but it's too small for a double bed - There is an elevator available for all

Miinukset: - Clogged drains in comfort room - They did not clean the room even we asked assistance to the clerk - The double bed is so small - The remote for tv is defective - The price is too much for the poor service they provide with the customers

Plussat: The location