Modena by Fraser Bangkok

Very clean and large rooms with comfortable bed.

Long wait to get rooms. No hot water one evening I called reception to be told there was a pot boiler to which I replied a kettle is no good for a shower, staff didn't understand what I was saying so I gave up! Restaurant not open in the evenings. Had dinner at the bar, ordered a chicken burger to be told there were none so ordered a beef burger. Didn't come with fries as in the menu so when I asked they said they didn't have any and the 2 mozzarella balls on my plate were a replacement. I also ordered a glass of red wine, 3 to choose from and you can probably guess the one I picked they didn't have or the second one so they only had one available. No sprite or coke just a cheap cola. Think electricity on a timer because lights didn't always work. For a chain hotel I'd rate all of the above as pretty poor!