El Arenal hotellia

Plussat: Really nice apartment, especially bathroom.

Miinukset: Big kitchen but no plates at all!!! And it wasn’t a mistake. Do not dine there, the most expensive food of all the island. However breakfast ok.

Plussat: Breakfast was excellent and a wide range of options. Swim my pool also excellent.

Miinukset: Bed was very firm. Step down in room 7 was tricky especially for 15 month old toddler

Plussat: Very comfortable high quality great pool and breakfast very nice hosts

Miinukset: Just a matter of different taste in decoration in all was a perfect stay! Thanks

Plussat: Location is peaceful and calm. The old style villa is absolutely charming with so many beautiful details. Swimming pool and area around it is gorgeous and there are usually very few people using the pool at the same time. Breakfast has lot of variety. Evening dinner that is optional may seem a bit expensive but it is definitely worth having at least once during your stay. Both food and atmosphere are really nice. Both owners of the property and entire staff are very warm and caring. Beaches close to the property (10-15 min ride) Cala Blava and Cala Pi are nice. We recommend restaurant Bella Italia in Llucmajor and Es Rebost and carrer de Rambla en Palma. Great food and decent prices. For people with kids we recommend Marinen Land and Katmandu Park that are 30-40 minutes ride from the property. All together we enjoyed very much and looking forward to come again in future.

Plussat: Amazing finca tucked away from the crowds. Lovely staff who offered to iron my friends’ and I dresses as we were attending a wedding later that day.

Miinukset: Nothing

Plussat: Excellent staff and facilities beautiful romantic setting. Quite and quaint.

Plussat: the staff and the owners are really wonderfull people

Plussat: I liked the general ambience of a peaceful country house hotel. There were no notices up, so you felt like a guest. The owners knew your name and greeted you personally when you arrived.

Miinukset: As there were no notices up you did not know how much you were paying for drinks from the bar etc. It was also extremely difficult to find.

Plussat: Great venue, warm atmosphere, great people and very nice food! We enjoyed the peace and quiet, and it takes only 20 mins to get to Palma, so you have the best of both!

Plussat: Food was amazing staff soo nice nothing was a problem

Miinukset: Nothing

Plussat: Hyvä aamiainen ja mukava henkilökunta. Sängyt oikein mukavat ja huone muutenkin siisti ja tilava.

Miinukset: Wifi ei ollut suojattu, joten sillä ei päässyt interwebin ihmeelliseen maailmaan nykypäivänä.

Plussat: Spa and room

Miinukset: Lack of profesionalism of weiters.

Plussat: The room was nice and beds very comfortable. We had a lounge with kitchenette and fridge which made our week long stay more enjoyable. My partner found the cooked breakfast selection to be excellent. There were also cold meats and cheese, muesli, fresh yogurts, fruit, cakes and good selection of breads available. The TV channels available were good we made use of BB1 & BBC2 plus the german Eurosport which meant we were able to watch US Tennis open late in the evenings. The outdoor pool & the Spa facilities were very good. We were able to play tennis and mini golf free of charge equipment provided by the hotel. Short walk to seafront, and stops for express bus 25 into Palma ( 1Euro 50 cents) and express bus 21 bus to airport (5 Euros)

Miinukset: No poached eggs available and no cereal flakes - So for me breakfast was not so good. The pool was only open 10 am till 6pm - If you were out sightseeing there was no opportunity to use the beautiful pool. We did have a problem with the air conditioning not working correctly in our room, fortunately they were able to provide us with another room of the same standard on the second day of our stay. Breakfast can be eaten outdoors but can be spoilt by people smoking on the table next to you - it may be that a designated area for smokers is required. For some reason the other UK channel available on the TV was Radio 2 red button with no sound a total waste of channel option - Hotel needs to supply a different genuine UK TV channel.

Plussat: Our room was immaculate and opened to the pool. The staff was super friendly and polite. The spa was more than amazing. The many options included with your room rate in the spa are beyond expectations. I have never felt so relaxed in my life. Also there is a grocery store right down the road, 4minute walk, to get any needs. And the beach is a 7-10 minute very safe walk. At no point did I feel unsafe or scared and we were walking at 2 in the morning some nights. The hot buffet breakfast was more than just your normal buffet it was out standing and so plentiful we never had lunch.

Miinukset: Absolutely nothing. We had the best time

Plussat: The hotel and facilities are great. Breakfast up on the roof, swimming pools, spa, clean, chilled, great location not far from the beach, very nice and helpful reception staff. Highly recommended.

Plussat: Location, pool areas,

Miinukset: The food service from the bistro bar during the day was awful, we had to wait over an hour for a a sandwich on 3 occasions.

Plussat: The hotel and our room was very clean and had a nice fragnance. Great value for money! The food was great and the skybar as well -amazing view! I would definetly choose this place to stay, close to party streets, close to the beach but still quiet area. We were very satisfied and we highly recommend this hotel! :)

Miinukset: Unfortunately the waiting time for the check-in was a bit too long, they tried to make it better with serving some lemonade for the waiting guests and with an ultra friendly and kind attitude of the receptionist, but it was still way too long. It can of course happen, that we just came in a wrong time, but also when we were checking out, we had the same impression :/

Plussat: Food - delicious and big selection Bus station in front of the hotel

Miinukset: Just two small lifts - still full.

Plussat: Rooms, food, cleanliness

Miinukset: Nothing really but the actual area street wise could be better maintained. Not a Hotel issue but a council one

Plussat: Breakfest and dinner are excellent there

Plussat: We were on half board, had late arrival and they left the restaurant open with a plate with a selection from the buffet that you could warm up after, that was a great thing! both breakfast and dinner are of an amazing selection. Staff is a 10 so nice, and smiling all the time , few minutes walk to the sea front and nothing to complain about, I would definetly repeat

Miinukset: If I have to say something, pillows, but it is very personal so maybe someone else loves them!

Plussat: The staff were polite, friendly and helpful where possible. There was a wide range of food options for both breakfast and dinner. What's more, every meal had a selection of food that was made to order, right in front of you. Meals were tasty - self serve buffet style. Good value for money. The beds were very comfortable. The room was a decent size. The foyer was well designed.

Miinukset: The bedsheet had a stain. The plates, cups and cutlery for breakfast and dinner were often dirty. Note dinner drinks are NOT included in half board... and they are pricey. 50 minutes away from palma. Bathroom very intimate - clear frosted faux walls so you can see and hear almost everything your travelling buddy is doing. Not a great view - either people sunbathing or a wall..

Plussat: It is very beautiful hotel the bus stop to Palma is just outside the hotel. The dinner and breakfast was very fresh and good. We want stay there if we go to Mallorca next time We recommend it for our friend. It is about ten minute to go the wonderful beach and the water park is about 15 minute to go. every rum has balkong.

Miinukset: We think every think was ok at this hotel

Plussat: Room is clean, common area is amazing and staffs are super friendly!

Miinukset: Common shower room is dirty and no fridge or toiletries in the sleeping room

Plussat: Henkilökunta on tosi mukava, hyvä sijainti.

Plussat: Perfect location. Great and friendly staff, the room was very small with no view ( but it was the only one available) Room number was 305. But very clean. Great breakfast with great view on the sea. Good value for money. I will definitely book next time, but will choose the room with the sea view.

Miinukset: As the room was super small there was no place where to dry our swimming suits. But we stayed only 2 days, so not big of a deal.

Plussat: Very, clean and nice room. Polite and helpful personnel:)

Miinukset: It was a little bit too loud.

Plussat: Mukava henkilökunta.

Miinukset: Huoneen näköala oli vastakkaiseen seinään ..n.4m.

Plussat: The staff was super friendly. There was a very sweet lady called Vivian who was super sweet. The breakfast was basic but good.

Miinukset: Nothing to not like

Plussat: Location was great! The receptionist obliged to our request to book a cab. Interior of the hotel was nice. Extra towel for the beach, extra sun screen lotion show their care for the visitor in general.

Miinukset: It's nothing negative about the hotel but sometimes other tourists can become really noisy. They also leave the common toilet a mess.

Miinukset: Only one member of staff working past 5pm for the whole hotel and our bathroom flooded and nobody sorted it out

Plussat: Roof Top Pool Area and view

Miinukset: Our view was of slym flats accross the road. Promised a room with a view from their messaging. On booking in the receptionist said xome back in the morning and you can change your room. That receptionist was lovely and helpful, Receptionist the next morning was the total opposite. Cut off mid sentance I was told " you can't change your room, all rooms havethe same view".....

Plussat: Breakfast was super. Only criticism was the quality of the coffee. Broad range of food. Hot was hot, and selection was good. Also the dining room and terrace were very comfortable. Good time range also, 8 to 11.

Miinukset: Lifts were very slow. Brochure in the room said rooftop pool opened at 10 am in one language and 11 in another. On the day we chose to use it, it did not open until 11.16 am. Queuing on the stairs. On checkout day keys stopped working at 11am locking us out of our room. If we had not discovered this early it could have delayed our departure planned for 11.50.

Plussat: Great breakfast

Miinukset: Unstable current and temperature in the shower, no kettle

Plussat: Good breakfast, location, pool and view from the roof

Plussat: Lovely hotel Lovely buffet breakfast no faults.. The beach is just down the road 10 mins from the airport Prepare to walk up the stairs that lead to the hotel and a walking down to the reception. Loved all Family friendly We checked out at 11 and they are happy to keep your bags whilst you go to the beach or go on the 10th floor the top roof pool and bar..

Miinukset: nothing..

Plussat: Staff were pleasant and helpful. Nice pool and bar on the roof. Lovely view from the pool area

Miinukset: Room and bathroom were too small . Hardly any room to get into bed. Had to pull bed off the wall. Wardrobe was too small for 2 people.

Plussat: Location.Clean and nice room.Breakfast.

Miinukset: Maybe i didin’t see air condition.Or maybe it is.

Plussat: Aamiainen oli monipuolinen. Siistit huoneet, yleiset tilat ja allasalue. Henkilökunta iloista ja avuliasta. Sijainti loistava, lähellä rantaa ja mitään menomestoja ei ollut lähistöllä. Hiljainen hotelli, kadun äänet ei kuuluneet huoneeseen. Kivat ohjelmat päivällä allasalueella.

Plussat: Suihku oli hyvä, sänky oli ok, vähän säilytystilaa vaatteille ja matkalaukulle. Sijainti mitä mainioin. Allasalue hyvä. Ruoka oli melko ok.

Miinukset: Meillä oli täyshoito, joten kerkesimme huomioimaan, että käsihygieeniassa olisi parantamista. Olivat keksineet, että kumihanskat ovat kaiken sallivat. Samoilla kumikäsineillä nostettin raaka kanaa ja kalaa paistumaan samalle paistinpannulle. Välillä hän myös katsoi samat käsineet kädessä puhelintansa ja kerärisi tippuneita ruuan tähteitä linjasta. Ruokailuvälineet katettiin pöytiin tabletin päälle, joka pyyhittin rätillä, jota en nähnyt vaihdettavan. Ruokailuvälineet, lautaset ja lasit piti aina tarkastaa, että olivat puhtaita. Tarjoilijat eivät pesseet käsiään, kun aivastelivat suoraan käteensä jne. Jos ei ole herkkävatsainen ja eikä tämmöiset asiat hetkauta mieltä niin ruokailu oli edullinen ja vaihteleva. Itse ottaisin seuraavalla kerralla vain aamupalan, joka oli vallan mainio.

Plussat: Staff at reception is helpful. location is close to beach and restaurants.

Miinukset: The room is very small for three persons. The restaurant is also small and too busy.

Plussat: Staff friendly and helpful

Miinukset: More vegetarian hot food

Miinukset: Siivous heikkoa lattiat likaiset! Muuten ok.

Miinukset: We booked one night at Hotel Roc Leo through booking.com. When we arrived (at 10:30pm after 20 hours of travel) the reception desk told us there was a problem with our room and that we would have to stay at their partner hotel, Hotel Roc Linda, down the road. We reluctantly drove to the other hotel which ended up being an outdated, disgusting hotel that we would have never stayed at, complete with ‘ladies of the night’ passing through the lobby while we were dealing with the unfriendly receptionist. They wouldn't even give us a discount for making us switch hotels to this place. After an hour of arguing with the receptionists at both hotels that this was a total scam, we were finally told that someone canceled at Hotel Roc Leo (at 11pm? doubt it) and they now had a room available for us. We ended up staying in the room we had originally booked at Hotel Roc Leo but only after almost 2 hours of back and forth between the two hotels. It was a horrible start to our vacation. I would never stay here again and don’t recommend that anyone stays here for one night. I have a feeling we weren’t the only guests they do this to. Don’t let them scam you into staying somewhere else!

Plussat: Allas oli kiva ja iso. Ilmainen jäätelö. Illallinen oli odotettua parempi! Ohjelmanumerot uima-altaalla olivat hyvin keksittyjä. Respassa oli hyvä asiakaspalvelu!

Miinukset: Useat astiat olivat hieman likaisia. Huoneiden siivous oli aika nopea, eikä kaikki paikat olleet siistejä. Ohjelma numerot olivat aika pitkiä. Ohjelma numerot veivät altaasta matalamman pään jolloin lapset eivät voineet uida matalassa päässä. Silloin lapset menivät pikku altaaseen. :(

Plussat: Location is good. They have ample car parking space and it’s close to the PMI airport

Plussat: Loved the location. Very comfortable beds.

Miinukset: The configuration of the room with shower in the main bedroom was a bit strange! Some improvements to the breakfast needed e.g. scrambled eggs always cold, long queue for fried egg.

Plussat: Ruoka oli tosi hyvää ja monipuolista. Allasohjelmaa riittävästi.

Miinukset: Huoneen ilmastointi toimi kehnosti, juuri ja juuri puhalsi viileää.

Plussat: kitchen

Miinukset: cleaning could be better

Plussat: The location of the hotel is great! There is a back door directly to the beach and a bus station to Palma just a few steps away from the main door. We had a nice beach view from our room and the breakfest was one of the best I've ever experienced in a Hotel before. There is a ATM wich is nice to have! The hotel had water aerobics and music in the evening around the bar. A garage for bicycles and the possibility of a 1h massage for 60€ or two massage chairs that cost 2€ for 10min. The hotel is near to the airport but it was very quiet so it was no problem for us! You can also get a beach towel for a caution of 10€! If we had known that earlier we would have saved a lot of luggage space.

Miinukset: The hotel looks great when you walk into the lobby but as soon as you go up to the rooms it's starting to look like they haven't renovated with in the last 10 years. One of the three lifts isn't working properly but most of the times you can't use them anyways because they are so busy. The room itselve was pretty nice but you can also tell that they haven't done anything in quite some time, the walls need a repaint and the bed light was loose (it fell almost off). We had a room service every day but it was still not as clean as we would have liked it. There was a mark on the bedsheet since the day we arrived and it hasn't been changed with in the 10days that we stayed. We were trying to talk to the roommaid but she didn't speak any word English so we let it be. She was really friendly though!

Plussat: Mattress

Miinukset: Thin walls and several guests without sense of recognision that they were at same building with others.

Plussat: The staff was very kind and the beach is 1 minute away. The nightlife is also great.

Plussat: Everything perfect. And personal is really kind. Little balcony, enough space on mattress. Recommended.

Plussat: The location is good. Close to the airport and the beach.

Miinukset: The room was small and dark. There is no lift so we need to go up to 3rd floor with carrying luggages. Only simple beds, even no tv.

Plussat: The staff were very helpful and friendly!

Plussat: Location was excellent, staff very friendly.

Miinukset: Breakfast was crowded and hard to get a table/seat together

Plussat: henkilökunta super!Aamupala hyvä.Heja Sverige!Tack så mycket.

Miinukset: saksalaiset bilettäjä nuoret möykkäsivät öisin ja pitivät huoneidensa ovia auki.Ilmastointi huoneessa olisi voinut olla tehokkaampi.

Plussat: Location: next to the beach, next to bus station, staff very friendly nad helpful,, prize adequate to quality, very good choince for 3 nights in Arenal

Miinukset: Everything was ok, only small problem with little number of contacts in the room on third floor

Plussat: Friendly staff and Breakfast

Miinukset: Not having air-conditioner

Plussat: ystävällinen henkilökunta! hyvä hinta-laatusuhde.

Miinukset: äänet kuuluivat viereisistä huoneista läpi

Plussat: Room staff location

Plussat: Siisti, viihtyisä. Yksinkertainen, mutta riittävä ja maukas aamiainen. Koen saaneeni oikein hyvän vastineen rahoilleni.

Miinukset: Äänieristys on vähän espanjalainen, mutta hyvin on hotelli yöksi hiljentynyt

Plussat: Location

Miinukset: Food

Plussat: Front-desk stuff very nice and helpful, good variety of food, fish, seafood, fruit and vegetables for every meal available, short walking distance from the main beach of Arenal.

Miinukset: Too laud (all day until late evening party music from the pool area, in the evening drunk screaming), some fruits and vegetables was unfresh or rotten, almost no attractions for children (small pool not suitable for toddlers, play room open only for a few hours a day but in practice close all the time and opened only for a request), coffee from the vending machine and (besides breakfast) available only in plastic cups not suitable for hot drinks. Supper served too late for children

Plussat: We were a group of 18 cyclists from Ireland, we stayed fora week and hired bikes for the week. I rang in advance to ask did the have the facility to store bikes at night and I was told by Paco

Plussat: Very friendly staff, very good location, very tidy. The best place to stay here in Mallorca.

Miinukset: Will be better to have one double bed instead of two single.

Plussat: Location super and food was excellent.

Plussat: siisti, lähellä rantaa, hyvä henkilökunta, all inclusive, hyvät kulkuyhteydet, lähellä lentokenttää, hyvät pyöräilymahdollisuudet

Miinukset: huoneen lämmitys ei toiminut, varjon puolella oleva huone kylmä yöllä, ei äänieristystä, allasosasto liian pieni asiakasmäärään verrattuna

Plussat: Excellent choice - good variety of foods to suit all tastes. Great location close to beach. Short walk to many restaurants and good local shops/pharmacy/tourist information office. Very good local transport links to Palma city, airport and places of interest. All staff very friendly and welcoming providing excellent service.

Miinukset: Everything was good.

Plussat: Great food and all inclusive. Close to the beach and shops. Nice staff and great themed evenings for children and adults. Good value for money I highly recommend.

Miinukset: No parking spaces when renting a car. Rooms must be refreshed and especially air conditioning

Plussat: All :) nice, very, very clean, food for all taste, for this price this is all exelent :) you have nice watch from all rooms.. people who comeing are very nice, friendly, family people, but there is also young people, and couple :) reception people are very kind, sweet, everything is great :)

Miinukset: All things are great ;)

Plussat: Swimming pool, bar, lovely staff. Despite the dislikes, we’d come here again but earlier in the year. Probably message and request a room a bit higher up. My girls first time aboard and they’ve loved it

Miinukset: Uncomfortable bed. Very noisy on the 3rd floor & not keen on a lot of the food, so we ate out a lot

Plussat: Staff were friendly helpful.

Miinukset: The hotel was 90% occupied by groups of young people, mainly German and Dutch, who were drinking all day. We changed room after the first night having been woken at 3am with people returning from night cubs and continuing to party all night. The change in room resulted in only a small improvement as these groups were everywhere throughout the hotel.

Plussat: Breakfast was varied and very tasty. Everything was fresh. The dinner buffet was also varied and tasty. The staff at the reception were always very friendly, efficient and helpful, namely Eddie and Patrícia who spoke good English! The room was big as well as the bathroom. On our late arrival we had a meal awiting us in the restaurant, though it was 11 pm! We stayed on the 5th floor which had a lovely terrace with chairs and we could enjoy the sea view. Very close to the beach and a good supermarket.

Miinukset: I was very surprised to find out that the staff in the dinning room did not check who had half board so anyone could use the buffet without being asked about their room number...I questioned the reception and they said the dinning room staff had a list but they simply did not check it...The guests were terribly noisy at night but I can understand it was almost impossible to control them as there was only one security guard and the noisy guests shouting at inappropriate hours were hard to control, as well as their loud music. Back to the guests...there was a sign in the swimming pool area forbidding ball games but some guests simply ignored it and the staff would turn a blind eye on them! On the beach it was very bad as there was always very loud music brought by some beach goers and lots of empty cans and bottles, even if the beach was cleaned every day! Plus the problem with adults playing ball games and hitting you with the ball while you were relaxing in the sun! It was difficult to get out of the shower as there was little room between it and the bathroom door!

Plussat: The only thing we liked was the shower room which was clean, modern and the shower was vvery good.

Miinukset: Extremely expensive for the standard of the room, which was extremely basic, not even a decent amount of shower gel or shampoo No kettle , beds were small, hard, furniture very basic, we could not leave the window opened because the balcony was accessible from other rooms. The area is horrible, full of louts shouting at night, drinking and vomiting on the pavement.

Plussat: Good breakfast, great location, awesome rooftop pool with bar and sea view, rooms are very small but got all what’s needed for few day holiday

Miinukset: Room wasn’t very clean

Plussat: Good location. Breakfast and dinner amazing, special thanks to Felix, Naila and Oana. The reception staff helpful and friendly.

Miinukset: Cleaning should be done better and the staff should be more attentive at the guests requests. We asked to fix the TV that doesn't work and they didn't do it.

Plussat: Nice pool. Big balcony. Good location close to beach.

Miinukset: Foods in the morning buffet was disappointing. Not good coffee. Food quality was not good. Dinner was not included.

Plussat: Very clean hotel compliments to the domestic staff who did an excellent job with a smile & a hello not all staff on reception were that friendly Good variety for breakfast but need look at the hot plates as breakfast like beans eggs etc a little cold. Second time at Don Pepe overall pleasant experience & good location.

Miinukset: See above

Miinukset: Paperinohuesta seinät ja meluisat naapurit (jotkut heistä). Eräänä yönä naapurihuoneiston telkkari pauhasi neljään saakka henkilökunnan puuttumatta asiaan. Lisäksi nettiyhteys katkeili yhtenään ja oli äärettömän hidas. Huone oli todella siisti, siitä siivoojalle täydet pisteet.

Miinukset: Worst WiFi ever So loud neighbors

Plussat: The hotel is situated 5-7 minutes walking distance away from the beach. The place has a 24 hours reception desk.

Miinukset: The room was cleaned only once during our four nights stay, even though we put 'make up my room' sign twice.

Plussat: Nice , good staff , clean room

Plussat: Property is very well located and close to the beach. Staff are friendly and very helpful.

Plussat: Good location, clean, very close to the sea. Quiet place

Plussat: Good location, spacious room and bathroom.

Miinukset: Should have been more food options for people who don’t want to eat meat / fish.

Plussat: Hotel staff very helpful nd friendly,grey location 3 mins from beach.Food good .

Miinukset: Pool area shades in afternoon.

Miinukset: Maailman huonoimmat sängyt!! Ei liene uusittu vuosikymmeniin...

Miinukset: Bad food, poor WiFi

Plussat: The food was really good, the staff was friendly

Miinukset: The noise was really bad.

Plussat: The restaurant was very good for a 3 stars hotel, i have being stayed in 5 stars hotels and i didn t saw some things that i saw in this 3 stars hotel

Miinukset: Nothing in particulary

Plussat: The breakfast and dinner was good and various. Close to the beach.

Miinukset: No mini bar or fridge in the room.

Plussat: Ystävällisestä asiakaspalvelusta ja avuliaisuudesta Monipuolinen ruoka Siisteys Lapsiystävällinen

Miinukset: Lakanat ja juomalasit vaihdettiin vain kerran 7 päivän aikana

Plussat: All was super!

Plussat: Kyseessä perushotelli, jossa kaikki toimi. Ruoka oli asiallista buffet-ruokaa, ei gourmetia, mutta hintakaan ei ollut luxus-tasoa. Siisteys hotellissa oli hyvä, henkilökunts oikein ystävällistä ja palvelualtista.

Miinukset: Mökäävät saksalaismiehet eivät olleet mukavia. Sehän ei ole hotellin vika ja hotelli kyllä puuttui tähän meluamiseen. Kommentti: hotelli on ylämäessä, joten huonojalkaisille ehkä hankala paikka.

Plussat: Nice hotel, close to city center and to the beach. Perfect service at reception, on breakfast, and at housekeeping. Definitely I would come back again.

Plussat: I liked almost everything.

Miinukset: I didn't liked the bed. I was there with my boyfriend and when we arrived we saw that the double bed wase made from 2 single beds and during the night i almost fall down from the bed because the beds where moving and and didn't stay as a double bed.

Plussat: Bed is comfy.

Miinukset: Swimming pool is dirty.

Plussat: Great location, and really really clean!

Miinukset: They do not accept card payments, and basically you need to pay for everything else that is not included, such as WiFi, TV remote, safe box, etc.

Miinukset: WiFi for 4 euro a day and the same for the safe

Plussat: Staff friendly Great location Clean Tidy Great pool area

Miinukset: Sometime a little noisey

Plussat: The room was nice and modern apart from the bathroom, the balcony was big and had nice views. The pool area was good as well.

Miinukset: The restaurant was very outdated, it wasn't a pleasant place to eat. There was also few variety of food. When it comes to the rooms, you could hear everything from other rooms, there was no soundproofing.

Plussat: Loved everything.

Plussat: Good

Miinukset: Good

Plussat: Our room had an Air Conditioning which was awesome and we had a balcony. You can reach the beach in 2 minutes and everything is super close. For a short trip like ours it was adequate.

Miinukset: The door to the rooftop was always closed but maybe it was because of rainy weather.

Plussat: Service was great ! So nice reception:) room was clean and comfortable

Miinukset: Nothing

Plussat: the location was perfect and the apartment was awesome

Miinukset: we did not have ac so during the night it was really hot

Plussat: Great location, balcony with sea view, requested top floor and given one. Straight forward 5 mins check in and check out, room cleaned every day if required and was done so to a very high standard. Friendly staff who all spoke good English. Security cameras in communal areas, mini fridge was an added bonus I did not expect as was the amazing sunsets to be seen from the solarium each night. Very good value for money.

Miinukset: couldn't of expected any more.

Plussat: Close to beach and buses to Palma. It is clean. All staff I met were really, really nice and helpful. Pity ha other things let the property down

Miinukset: You advertise A/C, there was none. Also I was supposed to have a balcony, the door opened out to a tiny walled in square and walls went up to roof, also the view was various pipes!. Toiletries were listed as being there, it was a tiny bar of cheap soap. Had to ask front desk to get very loud music turned down at 10pm, it had been going all day. Walls very thin and during night could hear people talking, more like shouting, doors and walls being banged, toilet seats being allowed just to clatter down. Mattress very uncomfortable, think it was filled with rocks and in contrast the pillows were so soft there was no support in them. Went to use extra pillow and it was all blood!

Plussat: Location

Miinukset: Water pressure was poor

Plussat: They said it was nice enough. They appreciated the sandwiches on late arrival.

Miinukset: I booked this for my son, daughter in law and my grandson. They said the balcony is way too low and my grandson tried to climb it, they were lucky to be next to him.

Plussat: Clean rooms everyday , pool areas good to relax

Miinukset: You could here everything from next room , food ok but not much choice desserts very poor .. paying for WiFi is a rip off as you can only have 1 connection

Plussat: The breakfast and the lunch was the poorest I've met in 13 years. The location is too far from the beach, the shutle was with problems, 3 days it was not at all. The phonic isolation of the windows permit us to hear every noise from the street.

Miinukset: The hotel is nice, clean, the sutff is is very kind and helpful

Plussat: Location was ok

Miinukset: Paid for wifi which didn't work. Very very thin walls. Staff likes to argue.

Plussat: Illallinen kuuluu hintaan ja oli ihan hyvä hintaansa nähden . Myös aikaisempi aamiainen onnistui.

Miinukset: Very unconfortable beds

Plussat: Hyvä illallinen,paljon vaihteluita/vaihtoehtoja

Miinukset: Huoneen äänieristys on surkea !

Plussat: Food great, we were all inclusive. Steak/chicken fajitas lovely and nice roast beef with Yorkshire puddings! Also nice local food to choose. Snack bar through the day where burgers etc were cooked fresh. Two pools great. Lovely cocktails, staff friendly and room cleaned every day. You cant fault this hotel for price. Perfect for a getaway in the sun with nightly entertainment and all inclusive drinks until 11pm.

Miinukset: Bed a little hard, no big deal however

Plussat: The place was extremely clean and the staff very welcoming and helpful. We loved it.

Miinukset: I went to the hotel and I was waiting the check- in of a black guy from France and the person in the reception was not happy, when I went to do the check-in the person said in Spanish( hay viene el otro) here come the other. I was in shock because I speak spanish and I did not like the comment.

Plussat: puolihoito oli täydellinen lapsen kanssa matkustettaessa! Ruoka oli hyvää ja vaihtelevaa, sitä oli riittävästi sekä aamu että etenkin iltapalalla. siivous toimi moitteettomasti, huomaamattomasti ja joka päivä oli puhtaat pyyhkeet odottamassa :)

Miinukset: Uima-allas ei ollut enää auki marraskuun tokalla viikolla, eikä uimarantakujetukset olleet käytössä. siitä pitäisi erikseen mainita mainoksessa, että palvelut sulkeutuvat lokakuun lopussa kun sesonkikausi loppuu eikä luvata jotain sellaista mitä ei enää siinä kohtaa ole. Alueen ostomahdollisuudet/ruokapaikat olivat minimaaliset koska sesonkikauden loputtua juuri mikään ei ollut auki mutta onneksi auton vuokraaminen kävi kätevästi ja bussiyhteydetkin toimivat.

Plussat: Staff were professional, helpfull and friendly.

Miinukset: Very thin walls. Enjoy the symphonies :)

Miinukset: Staff could be more friendly

Plussat: Food was very nice, bar well stocked Well placed for bus to palma

Miinukset: Maybe some form of entertainment in the evening Tea/coffee facilities in the room More seating available in their spa zone

Plussat: Aamiainen oli runsas ja monipuolinen HYVÄÄ

Miinukset: Naapuri huoneista kuului kaikki äänet ja käytävältä myös

Plussat: I was very pleased with the staff attitude towards us, everybody was being nice and helpful whenever they had the chance, The breakfast was very good with a variety of food available. Although the hotel does not offer parking, there is parking place on an unused lot 200 m away.

Miinukset: The leaf-blower at the pool at 7 a.m. turned on and off for an hour did not make my mornings (and i guess everyone else's) that comfortable. They should consider other schedule for that or find a solution. I guess S'Arenal is a good place to party, but it does not have that Spanish traditional feeling that I looked for in my trip and i found all over the island.

Plussat: Aamiainen oli hyvä, huone siisti mutta kulunut, hyvä näköala parvekkeelta.

Miinukset: Seinät ohuet, viereisen huoneen keskustelut ja musiikki häiritsi unia.

Plussat: Breakfast was amazing, staff were super friendly and location was excellent; less than 5 mins to the palma beach and shopping street full of so many shops and restaurants. Also staff was really kind enough to prepare breakfast for us at 4am in the morning due to an early check out. Pool at the hotel was nice and the Spa was pretty okay. Hotel is also about 5 mins walk to the popular Aqualand El Arenal which was nice. Highly recommended place.

Miinukset: WiFi was always disconnecting, if this could be improved, it would be perfect. Just a minor issue, but can get quite annoying over time. I hope it gets fixed.

Plussat: Aamiainen oli hyvä ja huone muuten hyvä mutta kalusteissa pahasti kuluneisuutta.

Miinukset: Kaikki meni hyvin.

Plussat: Location was not too far away from beach or aqualand. Food was generally excellent and above expectations.

Miinukset: Pool was tiny and whole area was undershade alot as surrounded by other hotels or big tree

Plussat: - very good food (breakfast & dinner) - good cleaning services - comfortable bathroom - good view from the balcony (10th floor, seaside view) - very good relation price to comfort and quality

Miinukset: - small and dirty pool, open till 8pm so there wasnt possible to go swimming after dinner - air conditioner was very uneffective - fridge was barely working, we had to wait 24h to have something cooled - the rooms wasnt soundproofed at all, we were constantly hearing other what other rooms were doing

Plussat: Tarjoilijat ja siivoojat hymyilivät ja tervehtivät iloisesti

Miinukset: Respan väki ja munakkaan paistaja..ei hymyä irronnut missään vaiheessa. Tylyn oloisia. Ei hierontaa eikä muitakaan hoitoja saatavilla. Sängyt aika kovat ja pieni muurahaisten marssi huoneessa. Kaikki keskustelut yms naapurihuoneista kuului tosi selvästi ja joskus häiritsevästäkin. Huoneessa tosi kulahtaneet kalusteet.Spa osastolla oli tosi pieni pukeutumistila..liian ahdas. Sauna tulikuuma..seinäkin mustunut. Suomalainen sauna vähän hakusessa..

Plussat: Good food ,and fresh ,the staff from restaurant was friendly. SPA is awesome, nice view to the sea.

Miinukset: The head board of the bed was scratched, the arm chair same, the hinge furniture of the fridge broken, small tv.I booked a double bed and I received 2 twins singles(pasted). When we did check out, the man was so busy ,didn't said even bye bye,or thanks for your stay.