El Arenal hotellia

Plussat: The staff was very nice, beautifull location and spacious rooms.

Plussat: We loved the buildings and the grounds, they were beautiful and had options for swimming in the pool, lounging around or even riding bikes down the scenic roads. Staff was very helpful and charming. It was a peaceful and quiet setting that was very comfortable!

Plussat: everything perfect

Plussat: Breakfast was excellent and a wide range of options. Swim my pool also excellent.

Miinukset: Bed was very firm. Step down in room 7 was tricky especially for 15 month old toddler

Plussat: Breakfast was delicious and our bedroom was very spacious, clean and comfortable.

Plussat: Very comfortable high quality great pool and breakfast very nice hosts

Miinukset: Just a matter of different taste in decoration in all was a perfect stay! Thanks

Plussat: Relaxed atmosphere. Very peaceful.

Plussat: Beautiful building Great breakfast Quiet Very good pool Helpful and nice staff The room was comfortable and extremely clean (I'm quite picky regarding hygiene)

Miinukset: Fridge was a bit noisy, but nothing unbearable

Plussat: Everything

Miinukset: Nothing

Plussat: Room was one of the best we have ever stayed in, really comfortable, clean & well decorated, The breakfast was excellent with a nice choice. The evening meals we had were fantastic, three course dinner and everything was perfect, eating in lovely surroundings. The staff were brilliant and friendly, Tim is an excellent host and very helpful. The gardens area was lovely and the pool area peaceful.

Plussat: the staff and the owners are really wonderfull people

Plussat: I liked the general ambience of a peaceful country house hotel. There were no notices up, so you felt like a guest. The owners knew your name and greeted you personally when you arrived.

Miinukset: As there were no notices up you did not know how much you were paying for drinks from the bar etc. It was also extremely difficult to find.

Plussat: Great venue, warm atmosphere, great people and very nice food! We enjoyed the peace and quiet, and it takes only 20 mins to get to Palma, so you have the best of both!

Plussat: Great breakfast, fabulous choice and exceptional friendly service from the waiting staff

Miinukset: Nothing

Plussat: spa and buffet are excellent

Miinukset: ants everyday in our bathroom and walking on our shower gawns and towels. also noisy fridge so we had to close doors to seoarate us from kirchenette and not hear it while sleeping. no food served after 11pm.

Plussat: swimming pool lovely, plenty of sunbeds SPA area lovely, would have liked more availability for teenagers to enjoy it

Miinukset: sausages not very nice. allocated room was ground floor facing a road. asked to be moved and had to pay an extra 9E per person per night to be moved. Pool facing balconies much better.

Plussat: Clean and Quiet

Plussat: Hyvä aamiainen ja mukava henkilökunta. Sängyt oikein mukavat ja huone muutenkin siisti ja tilava.

Miinukset: Wifi ei ollut suojattu, joten sillä ei päässyt interwebin ihmeelliseen maailmaan nykypäivänä.

Plussat: This is an excellent hotel Spa and gym facilities are superb 2 min walk to supermarket, 5-10 min from beach and restaurants Rooms are specious and very clean Very good shower Staff very friend and helpful The breakfast was very good with lots of choice

Miinukset: The drinks are very expensive and overpriced, €8 for a gin and tonic €4.10 for a draft cola.

Plussat: The staff was extremely nice and very welcoming

Plussat: Comfortable beds, beautiful pool area, great gym and spa, lovely staff.

Miinukset: The rooms did not come with tea of coffee making facilities. I booked a room that offered a kitchenette and microwave, and got none of these. This is terrible, booking.com need to liaise with the hotel on what is provided.

Plussat: Top breakfast buffet, Top Spa & Sauna

Miinukset: No Mini Bar in Suite!

Plussat: Nice and quite hotel with beaufitiful spa and good massage . Friendly staff

Miinukset: The walls are a bit thin, i could hear the neignbour snore..

Plussat: Very clean Stylish and modern hotel Staff friendly and helpful

Miinukset: 2km away from main clubs and bars Pool area very small Not many sun loungers

Plussat: good staff, clean in the rooms, delicious food!

Miinukset: Water from the soul flowed into the room(

Plussat: The staff were friendly and helpful. The room was clean, modern and had a balcony with a view of the sea (we were on the 5th floor). The food was good with a wide selection. The rooftop bar and pool was a highlight, the views were amazing, there were umbrellas so we could get out of the sun, the prices were reasonable and staff were friendly.

Miinukset: We didn’t dislike anything! Not an issue but there isn’t a shaving plug in the bathroom. The cleaners are also very eager to get started! Put a please do not disturb sign on your door if you don’t want to be woken up at 8am by the cleaner entering your room.

Plussat: Good location, very nice buffet for breakfast and dinner, friendly and helpful staff. Great value for money.

Miinukset: I think that swimming pools look way smaller in reality than in the photos but we don't use pool in general so for us it was not an issue.

Plussat: Great and friendly stuff and the buffet was excellent.

Plussat: The staff were amazingly kind and helpful, the was a big plus. The hotel is clean and modern but the 4 nights stay was unfortunately not comfortable due to the loud noise, music, screaming at 6 o’clock A.M made by some disrespectful german people that somehow did not seem to be fan of the laws and regulations applied in Germany, and somehow wanted to experience primitive life in Maillorca, even at the hotel helas ...

Plussat: Everything! We really enjoyed our stay at HSM Son Veri. The staff was really nice, the place was exceptionally clean - everything perfect each day, room was big enough, it was cosy and had all the facilities, and regarding the food it was varied and tasteful. Would highly recommend also due to the fact that is close to the beach and the bus station.

Miinukset: Honestly, we have nothing to complain about.

Plussat: Lovely staff, good 3-star hotel, we would certainly come back.

Plussat: Rooms were great, really nicely decorated and balcony was a nice add on, the front reception was clean and tidy and it had such a lovely smell everytime you walked in the door! Really appreciated being able to use the downstairs bathroom/shower after we checked out! All the staff were lovely, special thanks to Carlos and (sorry I didn't catch your name) the lady that was working on the front desk over the weekend, you were all so friendly and definitely made us feel comfortable :)

Miinukset: Only thing I could say I didn't enjoy was not being allowed to bring your own drinks into the buffet, I didn't want to spend lots of money on drinking water every night and I think this should be a basic facility provided by the hotel, not only so we don't have to fork out extra for basics but also to prevent tourists from buying lots of plastic bottles for environmental reasons!

Plussat: The people at the desk (apart from the hotel manager) were really friendly. There is a bus stop right in front of the hotel that brings you to Palma or to the aiport. A bus to Palma costs 3 euro. From the roof you have a nice view.

Miinukset: Our room was dirty. Everyday after the cleaning service arrived we found hairs in our bed and in our towels. This occurred from the moment we arrived (totally new sheets???) until the very last day of our sheet. When we collected all of the hairs and put them on the corner, the cleaning staff didn't even remove them the next day. The pool on the roof is way smaller than it looks on the photos. The breakfast and dinner are OK and are comparable to a student restaurant. However they were not good enough to be called a restaurant. The hotel manager disappointed us a lot. Her co-workers were a lot better than herself. The WiFi often stopped working. Definitely the last time we ever visited HSM Son Veri.

Plussat: Food was excellent. Staff corect and rooms are clean.

Miinukset: See view?

Plussat: Very nice and clean Hotel. We had breakfast and dinner and it was very delicious, you can choose between wide sort of meals. The room was very comfortable and clean. The room hasn’t got a refrigerator but we asked for it and staff pleased our wish (for 5euroa per day). The hotel is located straight to the beach and this can be positive or negative, depends on person and activities which you planned at your holidays. Because of location is difficult to park your rented car, but there some public parking spaces and you will always find one. Only good things about this hotel, keep it up guys! :)

Miinukset: No parking space

Plussat: Siisteys 10+. Mukava henkilökunta, ravintolassa työskennellet herrat erittäin ystävällisiä ja auttavaisia. Illallisella mahtava salaattipöytä. 7 päivän aikana illallisella erilaisia ruokia.

Miinukset: Aamupala riittävä ja juustoja laaja valikoima, mutta olisin kaivannut enemmän vihanneksia ja salaatteja. Hotellikatun alkupäässä mereen suuntaan rauniona köllöttävä entinen hotelli, ei kiva katsottava.

Plussat: Location, helpful and friendly staff, breakfasts.

Miinukset: Hotel Whala beach in the opposite.

Plussat: superb

Miinukset: our stay could have been longer....

Plussat: Clean place, nice staff, friendly and they also after checkout at 12 o’clock they offered a room To store the luggage and we can have a shower so we could spend the last day on the beach. Excellent!!

Miinukset: The food was mostly seefood

Plussat: - Amazing Food - Smiley Staff - Luggage room - Shower room if you already checked out

Miinukset: Wish in the future you consider to extend the swimming pool closing time, until very late :)

Plussat: Good selection of breakfast and dinner options, close the the main promenade

Miinukset: Aircon a bit slow even on highest setting. Bit of noise from nearby club, but not enough to bother us all night!

Plussat: Super kind receptionists

Miinukset: Basic Breakfast, cold lighting in the room, poor sound insulation

Miinukset: If you are not German do not go there. Its a disaster when you go there and i think you are in spain. Tourists and staffs everywhere speaks german. Many drunk peoples screaming after 3pm. Arenal is not a nice village and do not represent Mallorca.

Plussat: Siisteys, aamiainen sekä ystävällinen henkilökunta.

Miinukset: Luvattu terassi oli parveke jolla ei mitään yksityisyyttä sekä ei minkäänlaisia kuivatus telineitä.

Plussat: Really close to the airport, super friendly and helpful staff.

Miinukset: Towels and textiles smelled too much like vinegar

Plussat: Henkilökunta on tosi mukava, hyvä sijainti.

Plussat: Staff was great, balcony is a delight to sit on, clean and comfortable hostal on good location.

Plussat: Nice location,near to the beach.The staffs are really friendly to us.We think we’ll come again:)

Plussat: Very helpful staff. Clean room and good location.

Plussat: Very friendly and helpful staff . We arrived in the early hours of the morning and the staff at reception were lovely and carried out suitcases up to the room. Room was clean fresh and had air conditioning . Lovely area to have breakfast and chill.

Plussat: The staff is amazing!!! Great location... near the beach!

Miinukset: It doesn’t have a pool

Plussat: Very friendly and helpful receptionist, very clean, would always recommend.

Plussat: Just somewhere to rest our weary bodies after cycling and swimming. Friendly staff, helpful staff. Very clean and cheap breakfast. Great hostel to explore Majorca if you don’t want to party, every night.

Miinukset: The size of the bath,

Plussat: The wonderful staff, the cleanliness, the fresh breakfasts and coffee. The dining area and balcony is also very clean, welcoming and ambient. This was more like 3-star than 1-star.

Miinukset: On the last night we had some young and loud Russian guys which we're causing a minor disturbance. We complained to the big guy running the reception night shift and he fixed the problem immediately.

Plussat: Mukava henkilökunta.

Miinukset: Huoneen näköala oli vastakkaiseen seinään ..n.4m.

Plussat: Helpful staff, easy to find, refreshment available on site with a nice seat at the balcony. Short walk to the beach. Great choice for my short stay.

Miinukset: I somehow expected to having the bathroom in my room, but maybe this was my fault. In very summer the window might be useful in the room. One should count with pretty narrow stairway to the room (I had no issue with this, just find it useful to note).

Plussat: The breakfast had a big selection such as fresh fruit, yogurt, pastries and cooked breakfast however not to my taste (I much prefer a English breakfast). Also at breakfast there was a coffee machine offering a range of different drinks and cold juices also available included in the buffet. The Location was good in terms of the beach however I wasn’t overly keen on the area there are some beautiful places in Majorca you should see when you visit. We stopped here as it was a short break with quick/cheapish transport to the airport this costs 20 euros each way in a taxi. The staff were very friendly but spoke minimal English a minor thing really as maybe we shouldn’t be so ignorant and learn some spanish ourselves. The roof terrace is where you will find the pool and bar area this is nice however needs a good clean and the pool is so so cold but there are loads of beds and music playing all day with ok food served to.

Miinukset: I don’t rate the cleanliness of the hotel. Our balcony was so Grubby that I asked for a brush to sweep it myself, I found this the same on the roof terrace to! It’s as though a quick brush around is done but furniture is not moved so if you move something be prepared to see loads of dirt and debris behind it. The rooms are cleaned daily well brushed and beds made.. our bathroom wasn’t overly clean either. We also had to move rooms during the middle of the night as our toilet broke this was really frustrating as we identified it was broke when we first got in the room but they wouldn’t move us until someone had tired to fix it after 11pm we went out and when we returned was told we needed to move as they had not been able to fix it..

Plussat: Great Roof Terrace

Miinukset: Offer lunch/Bar food

Plussat: rooftop, breakfast, location, all modern & renovated

Miinukset: no room cosmetics except soap, smaller rooms

Plussat: We stayed here for 3 nights in July. We couldn’t believe how clean and simplistically stylish the hotel was. There is a roof top bar and pool that catered for lots of people. The staff were particularly friendly and helpful. We can’t wait to stay again.

Miinukset: We had to leave.

Plussat: I think could be nice a day before to do check out we we will be more happy if the company send to the customer e-mail or message for who’s inside already the room and offer to then to stay longer and offerings sales or any offer to stay and then maybe they can change they mind to stay longer they holiday

Miinukset: I like everything! I am so satisfied with whala fun!

Plussat: Comfy beds, perfect location, super kind staff (Lucio is the man!)

Miinukset: Breakfast could have been a bit better (more fruit and better coffee)

Plussat: The location is in a quite street even the area is so noisy because of teenagers, breakfast was good, reception guys are so nice.

Miinukset: El arenal is so noisy with teenagers, difficulty to park your car, deposit for iron and kettle.

Plussat: The hotel is quite new so everything looks good. The rooftop bar has a really good view - a nice place to hang out for sunset. The room is quite small but who will spend a lot of time in there?? Good breakfast buffet with a bit too much meat. Nice if you want to go away from all the noise. Go down towards the harbor and turn left - follow the water and after a few minutes, you are in the quiet and green part along the coast.

Plussat: Amazing sky bar with a pool on the roof. Amazing view for the sky bar. Fast check-in. Competent staff.

Miinukset: Parking possibilities might be better.

Plussat: Pool at the roof in 10th floor.

Miinukset: Sometimes noisy..

Plussat: -

Miinukset: Breakfast and dinner were amazing - we had a late checkin but some cold dinner was waiting for us anyway. The hotel is clean, well-maintained and also very close to the beach. The staff is kind and really helpful. Palma is only a short busdrive away. Highly recommend the place!

Plussat: The staff at the reception was extremely helpful and kind - there was nothing they would not do for you.

Miinukset: The only downside to my stay is the access to the wi fi - it is totally unreliable and when you get on it it drops out every five minutes or so. I would expect modern hotel like this would have better internet access.

Plussat: Close to the beach Very close to the airport Half-board food option

Miinukset: Only good for a short stay in Majorca close to the airport

Plussat: The structure is modern and the rooms are quite big and comfortable. The staff is helpful and kind. The location is closed to the airport and to one the biggest beach of Palma.

Miinukset: The elevator is not working well and there is a lot to wait. The waitresses in the restaurant are not always so kind. The big buffet in the morning or dinner can be tricky because if on one side there is a lot of choice and abundance, we had the impression there is also a lot of waste and food quality is not always so good.

Plussat: Good breakfast, cleanliness and a nice room.

Miinukset: The internet wifi wasn't that fast. Parking need to be paid.

Plussat: Allas oli kiva ja iso. Ilmainen jäätelö. Illallinen oli odotettua parempi! Ohjelmanumerot uima-altaalla olivat hyvin keksittyjä. Respassa oli hyvä asiakaspalvelu!

Miinukset: Useat astiat olivat hieman likaisia. Huoneiden siivous oli aika nopea, eikä kaikki paikat olleet siistejä. Ohjelma numerot olivat aika pitkiä. Ohjelma numerot veivät altaasta matalamman pään jolloin lapset eivät voineet uida matalassa päässä. Silloin lapset menivät pikku altaaseen. :(

Miinukset: We didn't like how difficult the staff was on the phone. It took us 6 or 7 phone calls to find out that my friends jacket was still there and we could come and pick it up. The rest of the stay was alright.

Plussat: Reception, vicinity to the beach, stuff!, clean rooms, rich breakfast from 7.30-10.30, tasty dinner from 19.00 - 21.30.

Miinukset: Opening hours for swimming pool could be more convenient, f.e. 6.00 - 24.00 (instead of 10.00 - 19.00):)). No additional utilities or napkins in the restaurant in case, when old ones are withdrawn. Dishes have to be washed more thoroughly:)

Plussat: Bedroom, pool, breakfast and dinner excellent, location fantastic and area loads better than people say, 15 euro taxi from airport

Miinukset: Air con average Needs a gym!

Plussat: Ruoka oli tosi hyvää ja monipuolista. Allasohjelmaa riittävästi.

Miinukset: Huoneen ilmastointi toimi kehnosti, juuri ja juuri puhalsi viileää.

Plussat: I went full board, good quality food and a decent selection. Staff are friendly and welcoming. The pool isn’t overrun with kids so you can swim peacefully. The beach is basically on the doorstep too

Plussat: The hotel is located very close to the beach, circa 2 minutes by walk. The beach is nice and not so crowded. The bus stop is just few steps from the front door and buses to Palma is arriving every 15 minutes. The breakfast and dinner were very tasty with a lot difference types of meals.

Plussat: New room, comfortable and very clean

Plussat: Clean, good breakfast and a nice view from the balcony.

Miinukset: Little far from the beach and the staf made weird jokes which weren’t funny at all.

Plussat: Good location, beautiful rooms, everything was perfect

Plussat: Brand new rooms. Very good relationship price/quality. Elizabeth from the Reception was really kind, she really is suitted for the job!

Miinukset: The surrounding area is really noisy and some of the (young) clients weren’t that quite also, but for 63€/one night was completely forgivable!!!

Miinukset: The breakfast was of very poor quality. The light of the balcony wasn't adjustable and on the whole night, the safe wasn't working and the room very small for three people. There wasn't a wardrobe, just a cupboard which is not enough to fit in stuff of three people. I could continue a while... Altogether, very poor.

Miinukset: The breakfast was mediocre.

Plussat: Cleanliness is top. Bed is comfortable. Near the beach area and where the bars are.

Miinukset: The balcony was too close together, no privacy.

Plussat: A very nice hotel with a delicious breakfast and very friendly staff. The room is modern and nicely decorated and clean. The location is quiet. Thank you.

Plussat: The room was spacious. Very clean and well kept.

Miinukset: The swimming pool was out of order for two weeks before we got there and it was only up and running two days before we left. We feel we should have been informed of this beforehand.

Plussat: very frindly staff, good price.

Miinukset: a bit further away from ballermann 6

Plussat: Friendly and helpfull staff. Breakfest.

Miinukset: Entire hotel very noisy almost all night,unappropriate for families. Parking close to the hotel challenging. View from window into dirty yard. Very cheap unstable beds. Mildew in showerbath.

Plussat: They were so accommodating with our extra requests, especially when we didn't arrive until very late and they let us have a late check out which was really appreciated. They were very quick to respond to emails and we felt well informed before we arrived. Although the rooms and breakfast were basic, there was a nice feeling to the place. Lots of bars, cafes and restaurants around and only 1 min walk to the beach. The bus into Palma was right next to the hostel too. They are super dog friendly which made us feel welcome with our dog and we didn't need to hide him away.

Miinukset: Although we were lucky enough to find a space, parking wasn't very easy and the streets are very busy and narrow (although they do state this on their page). Also, the hotel does not have a lift, so be aware if you are staying on a higher floor you will have to carry your luggage up.

Plussat: Breakfast was okay. Towels were changed every single day. Rooms were cleaned every day. Everything we would need was provided for us. The staff would go the extra mile to help us out with anything. The location is just by the sea and there are 3 buses to go to Palma. We arrived very late, but despite the closed reception, we could still enter the hotel and settle in the room because the staff had already arranged everything for us in advance. The value price-quality is very good!! The ladies at the reception desk were very nice. If we are looking for accommodation in Palma once again, we would definitely choose The Hostal again. I strongly recommend it!

Miinukset: Our room was very noisy due to the buses passing just below our terrace but this is inevitable as it is something usual for Palma.

Plussat: It is a Boutique hostal with overall good qualities!

Miinukset: No elevator.

Plussat: henkilökunta super!Aamupala hyvä.Heja Sverige!Tack så mycket.

Miinukset: saksalaiset bilettäjä nuoret möykkäsivät öisin ja pitivät huoneidensa ovia auki.Ilmastointi huoneessa olisi voinut olla tehokkaampi.

Plussat: It was very nice that we could check in before 2 p.m. when our hotel day supposed to start on the day of arrival.

Miinukset: Only cold breakfast, without warm dishes and eggs.

Miinukset: When I was checking out, I was requested to pay tourist tax even though when I booked it via booking.com, the booking said the price was “all inclusive”

Plussat: location/rooms/staff

Miinukset: no lifts

Plussat: Great staff and good breakfast! Perfect location for a weekend.

Miinukset: nothing.

Miinukset: the curtain holder in the bath is constantly falling down!!! room no. 104

Plussat: Siisti, viihtyisä. Yksinkertainen, mutta riittävä ja maukas aamiainen. Koen saaneeni oikein hyvän vastineen rahoilleni.

Miinukset: Äänieristys on vähän espanjalainen, mutta hyvin on hotelli yöksi hiljentynyt

Miinukset: Paperinohuesta seinät ja meluisat naapurit (jotkut heistä). Eräänä yönä naapurihuoneiston telkkari pauhasi neljään saakka henkilökunnan puuttumatta asiaan. Lisäksi nettiyhteys katkeili yhtenään ja oli äärettömän hidas. Huone oli todella siisti, siitä siivoojalle täydet pisteet.

Plussat: The location of the property is excellent; few minutes walk to the main beach and restaurants. Staff were excellent and very helpful.

Miinukset: The property was noisy with noisy guest. Perhaps, the rooms should be made sound proof to some extent.

Plussat: The location is very close to sea beach. Room is clean, bathroom is neat.

Miinukset: Noise from bunch of drunken German tourists. However, if you call reception they act quite quickly.

Plussat: Location Friendly helpful staff Clean

Miinukset: Couple of issues with the room...loose socket that blew my phone charger and issues with toilet flush Breakfast was included in the cost but not great so ended up eating breakfast out

Plussat: Location was great Staff were helpful. Very modern

Miinukset: No dressing table mirror

Plussat: Next to the sea, almost in the city center , nice balcony , friendly staff

Miinukset: Price

Plussat: The hotel was very clean and staff friendly.

Miinukset: Parking was a nightmare, you drive round just waiting for someone to move. The area seemed a little run down and at night was very busy with groups of men hanging about. Bothered a LOT by the looky looky men, they were everywhere! Very high number of German tourists and groups of German lads, most drinking in the street from very early on... as in most hotels walls were thin , lots of noise (not the fault of the hotel) drunk people coming in late and shouting and screaming...

Plussat: The staff was very helpful and they spoke all languages.The Hotel was very clean comfortable. The location is very safe area and close to the beach, bars and restaurants.

Plussat: Good location

Miinukset: No parking. To be able to park you could easily drive around for more than half an hour. You may also have to park over half a mile away. The area at night is dubious

Plussat: Comfy bed

Miinukset: Breakfast mediocre. Not fresh, not warm enough. Coffee awful and not warm enough

Plussat: Location is very good . Not on the noise streets. 5 min to the shops and beaches. Nice place to stay. Rooms have air con terraces.

Miinukset: If you have problems with the noise neighbour's, room just dial 9 from your telephone in the room and tell them the number of the room where the noise is coming from. They will deal immediately.

Plussat: The staff were friendly and helpful. The hotel was spotless. It's such a pity about the area.

Miinukset: Didn't like the area. It's dirty and totally run down. The local authority could do with up grading the whole place. Especially with the amount of money that tourist's spend in Majorca. Very disappointed.

Plussat: Verry good breakfast, good location.

Plussat: Value for money.

Miinukset: There was no ramp at front door for people with DISABILITIES, no DISABLED toilets anywhere in hotel, very poor needs seriously looking at. Entertainment - finished too early when people enjoying it and nothing on at weekend. Cant get English channels on TV in room, they do have German channels.

Plussat: Cleanliness was top...room and towels changed every day. A great location from the beach. We had a super time.

Plussat: Great value for the price! We had breakfast and dinner included which were delicious!

Miinukset: There is No ventilation in the bathroom

Plussat: Aamiainen ja illallinen hyvä. Siistit yleistila. Altailla aina tilaa, kiva allas.

Miinukset: Omaa rauhaa ei ollut. Aurinko ei paistanut parvekkeelle kunnolla et olisi voinut siinä olla ja iltaisin puoli hotellia juhli erittäin kovaäänisesti ja huusi?!

Plussat: The hotel's location is very good - just half an hour from the airport (bus 21). Palma is also very close. The personnel is very kind and helpful. The food was very good.

Miinukset: We were unlucky to get very noisy neighbours who were parting on the balcony at night. However, the reception staff was helpful enough in resolving this issue.

Plussat: Spacious and clean

Miinukset: Up hill from the beach which made it difficult for my wife

Plussat: Ystävällinen ja avulias henkilökunta.Aamiainen ja päivällinen runsas ja ruuat hyviä.Siistit huoneet.Huoneesta hienot näkymät merelle.Yleinen siisteys erinomainen. Sijainti hyvä. Pyörälenkille helppo lähteä hotellilta.Uima-allas alue viihtyisä ja siisti.

Miinukset: Viereisten hotellien äänekkäiden asiakkaiden huuto kuului yöllä häiritsevästi huoneisiin.

Plussat: Everything was perfect.

Plussat: The hotel is close to the beach alley,all the shops, cafes and restaurants. At the same time it is away from the noise and drunken hordes along the beach and Mega Park at night. The food offered at breakfast and dinner is diverse and enough. Drinks are paid separately but it is mentioned in the hotel offers. Well connected to Palma via buses 15, 25. Easy access to the airport via buses 21 and 51.

Miinukset: N/A

Plussat: Food, service, staff

Plussat: Friendly and helpful staff. Great selection and variation of food. Very clean rooms, alright size for two. 5 minute walk to the beach and supermarket right over the street. A little noisy at nighttime, but might be due to requested a room at the first floor. Would not have stayed with small kids. Overall, really good value for money, and would definitely visit again.

Plussat: Had no problems in the hotel at all. Rooms are spacious and with the fantastic range of food in the canteen you'll find what you like. Met some wonderful people, working in the hotel, who made my stay absolutely amazing. Great hotel, great location and great price. Regards to Magda, Martin, Olivia, Maria (bar), Taras, Francesco and canteen staff. The guest from room 943.

Miinukset: Got nothing to complain about.

Plussat: the food selection was very good and the staff were very motivated to give you good service

Miinukset: the toilet constantly was filling up as it had a problem with the cistern

Plussat: A lot of entertainment during the day and also after dinner! Good breakfast!

Miinukset: The mattress was not very comfortable and the guests were noisy! The food was not very good.

Miinukset: No free internet

Plussat: Swimming pool,food

Miinukset: Aircon wasn’t great

Plussat: Great value for money hotel. All inclusive food was awesome! Hotel's staff is very pleasant. Good location, main beach is in 5 min by walk. This hotel will be a little bit boring for young people. Hotel is very clean.

Miinukset: Room number for 1 person is too small

Plussat: siisti, lähellä rantaa, hyvä henkilökunta, all inclusive, hyvät kulkuyhteydet, lähellä lentokenttää, hyvät pyöräilymahdollisuudet

Miinukset: huoneen lämmitys ei toiminut, varjon puolella oleva huone kylmä yöllä, ei äänieristystä, allasosasto liian pieni asiakasmäärään verrattuna

Plussat: Reception is great, Staff is really helpful, even with your luggage. Hotel is really close to the beach which is great. Breakfast, lunch, dinner, all of them were great. In the evenings they have funny activities and they include hotel guests. Rooms are clean and beds are comfortable.

Miinukset: Nothing.

Plussat: Each buffet was versatile. Rooms were clean. Very kind staff.

Miinukset: I would have liked that there would have been a sign on the dishes whether they contain milk or gluten. Everybody can’t eat milk or gluten. Small pool area. One day cleaner came in even we had the ”Please don’t disturb”-sign on the door.

Miinukset: Maailman huonoimmat sängyt!! Ei liene uusittu vuosikymmeniin...

Plussat: Good position, close to beach and airport, nice panorama from the 9th floor. Tasty food. Kind staff on the reception.

Miinukset: There was missing minibar fridge in the room. We had a bad luck on young drunk german boys in the next room, who were very messy. After calling reception, problem was solved. At the dinner on halfboard, at least free water would be nice. Beds with wheels are moving and are quite unstable.

Plussat: Breakfasts and dinners were great, pleasant staff.

Miinukset: Missing sound isolation in the room, noisy drunk german tourists during the night.

Plussat: Servant es, personal

Miinukset: Room need renovation

Plussat: The rest is very good- food nice, waiters very polite and communicable - especially Carmen

Miinukset: HB is usually understand as meals and drinks included in the price, but during dinner all drinks are payable. The water in pool was very cold because of circulation. We asked to iron our clothes , but they said have no irons due to security policy. I was ready to pay for this service, but no chances... There is no fridge in the rooms. But actually when hotel is offering only bed or BB or HB - there some additional accomodations should be provided. Wifi is approx 30euro per 1 week...too expensive! Also during check in they said that we should pay additional 30-50€ (don't remember exactly amount) because for summer period the city tax is more , but this is should be calculated automatically by booking or at least to announce in advance.

Plussat: view on the upper levels

Miinukset: you couldn’t drink water on dinner for free if you didn’t had all inclusive... This is a joke how to pay for tab water in a civilised country in 2019...

Plussat: It's located near the beach.

Miinukset: The bed sheets contained stains, and the facilities were a bit limited. The were no water bottles offered, and every station down in the lobby to obtain water was also not free.

Plussat: Reception staff and restaurant staff very friendly. Room nice and clean. Restaurant run out of English tea halfway through my stay, which was the only tiny issue. Apart from that excellent place to stay. We were made to feel very welcome

Miinukset: I liked everything.

Plussat: All was super!

Plussat: Nothing

Miinukset: This hotel is the worst hotel I’ve ever stayed in. The complete opposite of luxury! Very very bad! The rooms are dirty and the noise is horrendous! I got woken up so many times in the night by loud drunk guests because the walls are so thin. If you want rest and relaxation DO NOT go here. I’m so tired. Also the breakfast is bad, not cooked properly. I had to eat out every night! Should have splashed out on somewhere with more stars. Also the staff are rude and unhelpful which is frustrating. The pool is not in the sun.

Plussat: Friendly staff. I had HB and the choice of food was good. Great location

Miinukset: The bed was uncomfortable (room 802).. I don't know was it just my room, but very difficult to sleep

Plussat: Kyseessä perushotelli, jossa kaikki toimi. Ruoka oli asiallista buffet-ruokaa, ei gourmetia, mutta hintakaan ei ollut luxus-tasoa. Siisteys hotellissa oli hyvä, henkilökunts oikein ystävällistä ja palvelualtista.

Miinukset: Mökäävät saksalaismiehet eivät olleet mukavia. Sehän ei ole hotellin vika ja hotelli kyllä puuttui tähän meluamiseen. Kommentti: hotelli on ylämäessä, joten huonojalkaisille ehkä hankala paikka.

Plussat: They change towels every day.

Miinukset: The hotel is a very noisy place. Noisy hotel animation program between 21h and 23h/23:30h with loud sound speakers positioned right underneath the rooms. It means that there will be no sleep for little children until 24h. Also, a lot of school groups and young people, often drunk, were constantly screaming in the corridor. Hotel is not for families with little kids and not for people who want to relax. Hotel has problems with bugs (cockroach), we saw one in our bathroom and one in the corridor close to the hotel restaurant.

Plussat: Location was in a very good place with direct bus from the airport. Shops were everywhere, with long opening hours. The view from the balcony was awesome. The room was quite nice and clean. We got an extra bed, but didn't require. Breakfast and dinner had several options to choose. Delicious and tasty. Staff was very nice, friendly and helpful. Overall, we had a great time and experience at this hotel.

Miinukset: Hotel had lot of loud guests, whom always screamed and did party all the time, even in night, till 3-4 am. We made a "homemade" ashtray from a half liter mineral water bottle, but after a while it disappeared from the balcony, and we didn't get any other. When we asked a room cleaning, we didn't get new body wash and wc paper. We had to go to the reception and require these toiletries. The used glasses weren't changed either.

Plussat: Illallinen kuuluu hintaan ja oli ihan hyvä hintaansa nähden . Myös aikaisempi aamiainen onnistui.

Plussat: Variety of food is ok. Good rooms, you can find a parking nearby

Miinukset: Better computer in the lobby, it is very slow. Coffee is very bad in the restaurant and bar

Plussat: Friendly staff, delicious and various food, clean room

Plussat: Great food, nice rooms

Miinukset: Receptionist Ramon! Very bad attitude.

Plussat: A big variety of food offered at breakfast and dinner. Kids can be occupied with coloring offered by the restaurant. A lot of leisure activities in the hotel. Close to airport (10 minutes, 14-15 euro by taxi one way). Close to Palma (public buses are available just next to the hotel) Rental car is very convenient (like 100 euro for 3 days) Supermarket everywhere (the chain SPAR is really every 100 meters!) 10 minutes by foot to the nearest beach (very nice beach, not so many waves, ideal for kids)

Miinukset: Sound proof is poor. Kids' playroom is a bit stuffy (the windows could not be open) and not so many toys.

Plussat: Location, renowned room

Miinukset: Hot water running from the tap almost all the time, noisy corridors/doors (you could hear even normal conversation from the outside of the room, poor acoustics)

Plussat: Very clean. Quiet location close to everything. Great facilities. All inclusive was good

Miinukset: Staff were all very helpful but could have smiled more.

Plussat: Waiters, service

Miinukset: For use of safe needed payment

Plussat: puolihoito oli täydellinen lapsen kanssa matkustettaessa! Ruoka oli hyvää ja vaihtelevaa, sitä oli riittävästi sekä aamu että etenkin iltapalalla. siivous toimi moitteettomasti, huomaamattomasti ja joka päivä oli puhtaat pyyhkeet odottamassa :)

Miinukset: Uima-allas ei ollut enää auki marraskuun tokalla viikolla, eikä uimarantakujetukset olleet käytössä. siitä pitäisi erikseen mainita mainoksessa, että palvelut sulkeutuvat lokakuun lopussa kun sesonkikausi loppuu eikä luvata jotain sellaista mitä ei enää siinä kohtaa ole. Alueen ostomahdollisuudet/ruokapaikat olivat minimaaliset koska sesonkikauden loputtua juuri mikään ei ollut auki mutta onneksi auton vuokraaminen kävi kätevästi ja bussiyhteydetkin toimivat.

Plussat: Very Good Staff. Helpful and friendly. Bathroom very big and clean.

Miinukset: A Little bit of renovation and will be super.

Plussat: Adequate price

Miinukset: Absence of parking places/lots in the vicinity

Plussat: location

Miinukset: the object was like a museum, the rooms were poor, the walls were dirty, the paint was coming down in the bathrooms, it looked like a mushroom

Plussat: Nothing nice to say about this hotel, worst place we ever stayed!

Miinukset: Noise all night, poor beds, dirty room, no towels in the first place, low waterpressure for taking a decent shower.

Plussat: The location is great and the staff very nice too!

Miinukset: The main problem is the noise in the hotel specially during the morning.

Miinukset: The hotel charged me twice for the room. It has been a month and I still haven't received the money back.

Plussat: Comfy beds, balcony, by the ocean, nice rooftop tanning and lounging area, very nice staff

Miinukset: It was far away from everything that is fun and happening in mallorca. It was a 45 min bus to palma where everything really happens, and then past a certain hour there was no transportation back to El Arenal besides taxi . Also the breakfast offered for extra is at a different hotel and wasn’t very good so I wouldn’t waste extra on that

Plussat: Nothing

Miinukset: Everything in the room was broken. Even there was not hot water. The corridor was stinking. The colors were awful in the hostel's every corner. Briefly, I dont recommend at all. Sleeping in the street is better! Thus, I changed the hostel immediately after I saw.

Plussat: Great location and fantastic beach view from some rooms. Very nice and big balcony. Very kind and helpful staff. Good breakfast at the hotel next door. This was our 3rd visit and we felt so welcome. Thank you. See you next year.

Plussat: The location, staff and the services were good but could've been better.

Miinukset: The online pre-booking preview than that of actuality. The comfortability could be better

Plussat: Staff were friendly helpful.

Miinukset: The hotel was 90% occupied by groups of young people, mainly German and Dutch, who were drinking all day. We changed room after the first night having been woken at 3am with people returning from night cubs and continuing to party all night. The change in room resulted in only a small improvement as these groups were everywhere throughout the hotel.

Plussat: The position of the hotel is on silent place what we enjoyed. There was enough meal on the breakfast and dinner. The coffee, beer in the bar was great. The service for storing bikes was also very good.

Miinukset: We were 14 persons and even we booked the hotel 3 months before, the reception has split us around all the hotel and even after one day we had to change the room, next time we want to reside together and not 5 min walk away. We were there as cyclists and the disadvantage was we could not get the breakfast as a package. That would be very helpful if the people are starting very early and do not need to eat at 6 in the morning.

Plussat: Very kindly staff, good location, positive atmospher

Miinukset: I would be happier if breakfast and dinner were more different

Plussat: Breakfast was varied and very tasty. Everything was fresh. The dinner buffet was also varied and tasty. The staff at the reception were always very friendly, efficient and helpful, namely Eddie and Patrícia who spoke good English! The room was big as well as the bathroom. On our late arrival we had a meal awiting us in the restaurant, though it was 11 pm! We stayed on the 5th floor which had a lovely terrace with chairs and we could enjoy the sea view. Very close to the beach and a good supermarket.

Miinukset: I was very surprised to find out that the staff in the dinning room did not check who had half board so anyone could use the buffet without being asked about their room number...I questioned the reception and they said the dinning room staff had a list but they simply did not check it...The guests were terribly noisy at night but I can understand it was almost impossible to control them as there was only one security guard and the noisy guests shouting at inappropriate hours were hard to control, as well as their loud music. Back to the guests...there was a sign in the swimming pool area forbidding ball games but some guests simply ignored it and the staff would turn a blind eye on them! On the beach it was very bad as there was always very loud music brought by some beach goers and lots of empty cans and bottles, even if the beach was cleaned every day! Plus the problem with adults playing ball games and hitting you with the ball while you were relaxing in the sun! It was difficult to get out of the shower as there was little room between it and the bathroom door!

Plussat: The only thing we liked was the shower room which was clean, modern and the shower was vvery good.

Miinukset: Extremely expensive for the standard of the room, which was extremely basic, not even a decent amount of shower gel or shampoo No kettle , beds were small, hard, furniture very basic, we could not leave the window opened because the balcony was accessible from other rooms. The area is horrible, full of louts shouting at night, drinking and vomiting on the pavement.

Plussat: Breakfast was good for a buffet, mattress not as firm as I like, staff was excellent

Plussat: Our room was nice and clean with a decent enough view. Good A.C and powerful shower. The hotel is very well located, just back from the noise of the seafront. Pool very nice and not too busy.

Miinukset: Bar did not accept card. Lift annoyingly slow and only the 1 available. Overall, slightly overpriced in my opinion.

Plussat: we,ve been going here for 10 years for cycling hols so it,s home from home for us.

Plussat: Nice pool. Big balcony. Good location close to beach.

Miinukset: Foods in the morning buffet was disappointing. Not good coffee. Food quality was not good. Dinner was not included.

Plussat: Our first stay went very well so we returned for another 2 nights a week later.