El Arenal hotellia

Plussat: Really nice apartment, especially bathroom.

Miinukset: Big kitchen but no plates at all!!! And it wasn’t a mistake. Do not dine there, the most expensive food of all the island. However breakfast ok.

Plussat: Excellent accommodation in the country. Large comfortable room. Friendly helpful staff. Made breakfast early to catch early morning flight.

Miinukset: Nothing

Plussat: The location. The garden.

Miinukset: The host was so welcoming and helpful when we arrived. but during our stay we would have liked more access to staff rather than having to go in search of them. The hotel is casual in its presentation of itself. A huge drawback was the fact of no tea making facilities in the room. We could have asked for tea but the dining room was always closed until lunch or dinner.Being so isolated we were dependent on the hotel for everything. My bedroom/ bathroom was in need of update.However I'm sure other bedrooms would be fine. I would hav expected tables to be set for breakfast rather than the guests expected to do it. I would class Puig de ros de alt as a B/B rather than a Hotel. l

Plussat: Location is peaceful and calm. The old style villa is absolutely charming with so many beautiful details. Swimming pool and area around it is gorgeous and there are usually very few people using the pool at the same time. Breakfast has lot of variety. Evening dinner that is optional may seem a bit expensive but it is definitely worth having at least once during your stay. Both food and atmosphere are really nice. Both owners of the property and entire staff are very warm and caring. Beaches close to the property (10-15 min ride) Cala Blava and Cala Pi are nice. We recommend restaurant Bella Italia in Llucmajor and Es Rebost and carrer de Rambla en Palma. Great food and decent prices. For people with kids we recommend Marinen Land and Katmandu Park that are 30-40 minutes ride from the property. All together we enjoyed very much and looking forward to come again in future.

Plussat: Everything. The team is amazing. All was perfect!

Plussat: Food was amazing staff soo nice nothing was a problem

Miinukset: Nothing

Plussat: Hyvä aamiainen ja mukava henkilökunta. Sängyt oikein mukavat ja huone muutenkin siisti ja tilava.

Miinukset: Wifi ei ollut suojattu, joten sillä ei päässyt interwebin ihmeelliseen maailmaan nykypäivänä.

Plussat: Spa and room

Miinukset: Lack of profesionalism of weiters.

Plussat: The room was nice and beds very comfortable. We had a lounge with kitchenette and fridge which made our week long stay more enjoyable. My partner found the cooked breakfast selection to be excellent. There were also cold meats and cheese, muesli, fresh yogurts, fruit, cakes and good selection of breads available. The TV channels available were good we made use of BB1 & BBC2 plus the german Eurosport which meant we were able to watch US Tennis open late in the evenings. The outdoor pool & the Spa facilities were very good. We were able to play tennis and mini golf free of charge equipment provided by the hotel. Short walk to seafront, and stops for express bus 25 into Palma ( 1Euro 50 cents) and express bus 21 bus to airport (5 Euros)

Miinukset: No poached eggs available and no cereal flakes - So for me breakfast was not so good. The pool was only open 10 am till 6pm - If you were out sightseeing there was no opportunity to use the beautiful pool. We did have a problem with the air conditioning not working correctly in our room, fortunately they were able to provide us with another room of the same standard on the second day of our stay. Breakfast can be eaten outdoors but can be spoilt by people smoking on the table next to you - it may be that a designated area for smokers is required. For some reason the other UK channel available on the TV was Radio 2 red button with no sound a total waste of channel option - Hotel needs to supply a different genuine UK TV channel.

Plussat: The hotel and facilities are great. Breakfast up on the roof, swimming pools, spa, clean, chilled, great location not far from the beach, very nice and helpful reception staff. Highly recommended.

Plussat: Location, pool areas,

Miinukset: The food service from the bistro bar during the day was awful, we had to wait over an hour for a a sandwich on 3 occasions.

Plussat: Very nice spa excellent staff

Plussat: Very clean, staff incredibly family and relaxed. Modern, clean and reception smelt great. Food was very good

Miinukset: The pool was very cold

Plussat: See above

Miinukset: Its hard 2 dislike or find fault its Spanish area just 5 mins 2 beach good Taxi service 2 Palma Apt 18e hilly streets in places quite in late Oct suits me 60 + Hotel food excellent something new every day my 10 visit 2 Majorca nice flight times Ryanair Shannon Tom Limerick

Plussat: The hotel and our room was very clean and had a nice fragnance. Great value for money! The food was great and the skybar as well -amazing view! I would definetly choose this place to stay, close to party streets, close to the beach but still quiet area. We were very satisfied and we highly recommend this hotel! :)

Miinukset: Unfortunately the waiting time for the check-in was a bit too long, they tried to make it better with serving some lemonade for the waiting guests and with an ultra friendly and kind attitude of the receptionist, but it was still way too long. It can of course happen, that we just came in a wrong time, but also when we were checking out, we had the same impression :/

Plussat: Food - delicious and big selection Bus station in front of the hotel

Miinukset: Just two small lifts - still full.

Plussat: Rooms, food, cleanliness

Miinukset: Nothing really but the actual area street wise could be better maintained. Not a Hotel issue but a council one

Plussat: Breakfest and dinner are excellent there

Plussat: We were on half board, had late arrival and they left the restaurant open with a plate with a selection from the buffet that you could warm up after, that was a great thing! both breakfast and dinner are of an amazing selection. Staff is a 10 so nice, and smiling all the time , few minutes walk to the sea front and nothing to complain about, I would definetly repeat

Miinukset: If I have to say something, pillows, but it is very personal so maybe someone else loves them!

Plussat: The staff were polite, friendly and helpful where possible. There was a wide range of food options for both breakfast and dinner. What's more, every meal had a selection of food that was made to order, right in front of you. Meals were tasty - self serve buffet style. Good value for money. The beds were very comfortable. The room was a decent size. The foyer was well designed.

Miinukset: The bedsheet had a stain. The plates, cups and cutlery for breakfast and dinner were often dirty. Note dinner drinks are NOT included in half board... and they are pricey. 50 minutes away from palma. Bathroom very intimate - clear frosted faux walls so you can see and hear almost everything your travelling buddy is doing. Not a great view - either people sunbathing or a wall..

Plussat: Henkilökunta on tosi mukava, hyvä sijainti.

Plussat: Very, clean and nice room. Polite and helpful personnel:)

Miinukset: It was a little bit too loud.

Plussat: Mukava henkilökunta.

Miinukset: Huoneen näköala oli vastakkaiseen seinään ..n.4m.

Plussat: Location was great! The receptionist obliged to our request to book a cab. Interior of the hotel was nice. Extra towel for the beach, extra sun screen lotion show their care for the visitor in general.

Miinukset: It's nothing negative about the hotel but sometimes other tourists can become really noisy. They also leave the common toilet a mess.

Plussat: As it was October the hostel was quite quiet so we could get a good sleep

Miinukset: The area is not the best one and they should improve on the cleaning

Plussat: Location to airport.

Miinukset: The shower in the bedroom. One pillow. No customer interaction.

Plussat: Aamiainen oli monipuolinen. Siistit huoneet, yleiset tilat ja allasalue. Henkilökunta iloista ja avuliasta. Sijainti loistava, lähellä rantaa ja mitään menomestoja ei ollut lähistöllä. Hiljainen hotelli, kadun äänet ei kuuluneet huoneeseen. Kivat ohjelmat päivällä allasalueella.

Plussat: Suihku oli hyvä, sänky oli ok, vähän säilytystilaa vaatteille ja matkalaukulle. Sijainti mitä mainioin. Allasalue hyvä. Ruoka oli melko ok.

Miinukset: Meillä oli täyshoito, joten kerkesimme huomioimaan, että käsihygieeniassa olisi parantamista. Olivat keksineet, että kumihanskat ovat kaiken sallivat. Samoilla kumikäsineillä nostettin raaka kanaa ja kalaa paistumaan samalle paistinpannulle. Välillä hän myös katsoi samat käsineet kädessä puhelintansa ja kerärisi tippuneita ruuan tähteitä linjasta. Ruokailuvälineet katettiin pöytiin tabletin päälle, joka pyyhittin rätillä, jota en nähnyt vaihdettavan. Ruokailuvälineet, lautaset ja lasit piti aina tarkastaa, että olivat puhtaita. Tarjoilijat eivät pesseet käsiään, kun aivastelivat suoraan käteensä jne. Jos ei ole herkkävatsainen ja eikä tämmöiset asiat hetkauta mieltä niin ruokailu oli edullinen ja vaihteleva. Itse ottaisin seuraavalla kerralla vain aamupalan, joka oli vallan mainio.

Plussat: Aamupala oli hyvä ja monipuolinen. Henkilökunnan aito ystävällisyys huokui kaikkialla. Lyhyt matka rantaan ja bussi Palmaan meni tiheään ja hinta 1,5 € ! Yleiset tilat, allas-alue ja huoneet siistit ja siivous oli päivittäistä. Suosittelen.

Miinukset: Varokaa taskuvarkaita. Saimme kokea käsilaukun varastamisen hyvätasoisessa ravintolassa äitienpäiväaterialla.

Miinukset: Siivous heikkoa lattiat likaiset! Muuten ok.

Plussat: Allas oli kiva ja iso. Ilmainen jäätelö. Illallinen oli odotettua parempi! Ohjelmanumerot uima-altaalla olivat hyvin keksittyjä. Respassa oli hyvä asiakaspalvelu!

Miinukset: Useat astiat olivat hieman likaisia. Huoneiden siivous oli aika nopea, eikä kaikki paikat olleet siistejä. Ohjelma numerot olivat aika pitkiä. Ohjelma numerot veivät altaasta matalamman pään jolloin lapset eivät voineet uida matalassa päässä. Silloin lapset menivät pikku altaaseen. :(

Plussat: Very clean reception, dining rooms and pool area. And very very friendly staff there. I really liked their pool, access to sea and also, their breakfast and the bar.

Miinukset: The room given to me was very close to a busy road and soundproofing was not sufficient. Then early in morning there were lots of movement of garbage and delivery trucks. However the bed and room otherwise was comfortable. I would request hotel to book me a quieter room next time.

Plussat: Friendly reception staff. Food really nice (could have been hotter)

Miinukset: But when we got there, although we had put in a request for high floor and room with a bath 2 months prior at time of booking, this request was not met. My husband doesn’t like to complain so we just took the room on offer. This was middle of a corridor on 2nd floor so lots of noisy people going back & forth until after midnight! Bed sheets were not changed for all 5 nights we were there. Toilet dirty on arrival. Although sealed as clean. Hotel Bar very expensive.

Plussat: Excellent hotel!! great location in Can Pastilla. The beds are very comfortable, everything is new, rooms are not huge but the size is ok. We had already breakfast included and at reception they offer us to add dinner, great idea!! It was winter and there were no many options around. Both, breakfast and dinner were delicious!! a lot of variety and every day they were different options of food, very good service and tasted great! The people at reception are very friendly!

Miinukset: A small thing to improve, in my personal opinion the pillows are not the best ones. It happened twice to us, that the shower was extremely hot the water and we couldn't get cold water. We told the reception guy about it and they were going to fix it. Apart from that we had a great stay and we will come back!

Plussat: Ruoka oli tosi hyvää ja monipuolista. Allasohjelmaa riittävästi.

Miinukset: Huoneen ilmastointi toimi kehnosti, juuri ja juuri puhalsi viileää.

Plussat: Aamiainen oli hyvä ja sijainti hyvä.

Miinukset: Pyörän pesu ei ollut mahdollista.

Miinukset: Only one member of staff working past 5pm for the whole hotel and our bathroom flooded and nobody sorted it out

Plussat: Roof Top Pool Area and view

Miinukset: Our view was of slym flats accross the road. Promised a room with a view from their messaging. On booking in the receptionist said xome back in the morning and you can change your room. That receptionist was lovely and helpful, Receptionist the next morning was the total opposite. Cut off mid sentance I was told " you can't change your room, all rooms havethe same view".....

Plussat: Breakfast super !!! but no parking for rented car :( Anyway it was nice holidays :)

Plussat: Breakfast was super. Only criticism was the quality of the coffee. Broad range of food. Hot was hot, and selection was good. Also the dining room and terrace were very comfortable. Good time range also, 8 to 11.

Miinukset: Lifts were very slow. Brochure in the room said rooftop pool opened at 10 am in one language and 11 in another. On the day we chose to use it, it did not open until 11.16 am. Queuing on the stairs. On checkout day keys stopped working at 11am locking us out of our room. If we had not discovered this early it could have delayed our departure planned for 11.50.

Plussat: Great breakfast

Miinukset: Unstable current and temperature in the shower, no kettle

Plussat: Good breakfast, location, pool and view from the roof

Plussat: Lovely hotel Lovely buffet breakfast no faults.. The beach is just down the road 10 mins from the airport Prepare to walk up the stairs that lead to the hotel and a walking down to the reception. Loved all Family friendly We checked out at 11 and they are happy to keep your bags whilst you go to the beach or go on the 10th floor the top roof pool and bar..

Miinukset: nothing..

Plussat: Staff were pleasant and helpful. Nice pool and bar on the roof. Lovely view from the pool area

Miinukset: Room and bathroom were too small . Hardly any room to get into bed. Had to pull bed off the wall. Wardrobe was too small for 2 people.

Plussat: Location.Clean and nice room.Breakfast.

Miinukset: Maybe i didin’t see air condition.Or maybe it is.

Plussat: We have all inclusive catering which was very good. The beach and bus stations was very close and everything went well. This was our second time here.

Plussat: All inclusive was good. Plenty of choice even for me being vegan. Good value for money. Staff at the bar was great.

Miinukset: The pool area is in the shade most of time because of the building position, we only stayed 5 days and the beach is only down the road.

Plussat: We have all inclusive catering which was very good. The beach and bus stations was very close and everything went well. This was our second time here.

Plussat: The location is great. Overall friendly staff. The food, varied and excellent tasting. We could store our luggage and still take a shower if needed, have lunch and use bar facilities during afternoon, after we had checked out (our flight was only at night)

Miinukset: The elevators take a long time

Plussat: Everything was nice. The staff was very friendly every time, they asked all of our questions. The all-inclusive accommodation was excellent, the foods were varied and delicious. The location of the hotel was perfect to us, the beach is around 5 minutes walking, restaurants are around 4-5 minutes walking, local shop is around 3 minutes walking, renting office on the opposite side of the road on the front of the hotel.

Miinukset: There was not fridge in the room, but You can rent them from the reception for fee.

Plussat: I loved everything about it

Miinukset: There was no cocktails on the menu

Plussat: Everything was fine for us

Miinukset: The hill walking from the beach to the hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: siisti, lähellä rantaa, hyvä henkilökunta, all inclusive, hyvät kulkuyhteydet, lähellä lentokenttää, hyvät pyöräilymahdollisuudet

Miinukset: huoneen lämmitys ei toiminut, varjon puolella oleva huone kylmä yöllä, ei äänieristystä, allasosasto liian pieni asiakasmäärään verrattuna

Plussat: Modern style, clean room;friendly staff;good breakfast;regular cleaning

Plussat: The room was very big, we had to big balconys. The breakfast was excellent, the buffet was big and it was very delicious.

Miinukset: The view from the balconies was not so good.

Plussat: Very clean hotel, helpful staff (they helped make the stay more comfortable for my other half who was injured), great location (restaurants, bars and two beaches within walking distance), and generally a lovely atmosphere. Overall a great stay - thank you!

Plussat: A great receptionist who was very helpful, polite and friendly. We were going to the east side for a tennis tournament so it was close to the airport for our late arrival and quick to go east. Great location to get to a local tennis court and the water.

Plussat: Value for the money. Clean a renovated rooms. Pretty quiet location.

Miinukset: Breakfast was just ok. Stuff not very helpful, just the lady who checked us in she was great. Rooms nice, the outside of the hotel needs little renovations.

Plussat: The atmosphere, nice stuff of hotel, the prize

Miinukset: I didn't live the equipment of bathroom, not enough shower gels etc., general look of the hotel

Plussat: Everything perfect. And personal is really kind. Little balcony, enough space on mattress. Recommended.

Plussat: The staff were very helpful and friendly!

Plussat: Location was excellent, staff very friendly.

Miinukset: Breakfast was crowded and hard to get a table/seat together

Plussat: henkilökunta super!Aamupala hyvä.Heja Sverige!Tack så mycket.

Miinukset: saksalaiset bilettäjä nuoret möykkäsivät öisin ja pitivät huoneidensa ovia auki.Ilmastointi huoneessa olisi voinut olla tehokkaampi.

Plussat: Everything

Miinukset: No tv on the room and no small fridge

Plussat: we were very well looked after, breakfast was fresh and tasty. The rooms were very clean and checked daily unless you did not want to be disturbed.

Miinukset: going a bit earlier in the season for the place to be more lively, and more of the restaurants to be open.

Plussat: Siisti huone ja kylppäri. Erinomainen aamiainen. Hyvät bussiyhteydet lentokentälle ja Palmaan. Ystävällinen ja avulias henkilökunta. Ranta ihan vieressä. Hyvää vastinetta rahalle. Clean room. Great breakfast. Good bus connections to the airport and Palma. Friendly and helpful staff. Beach is near. Great value for money.

Plussat: Great location,Friendly staff,Good breakfast included

Miinukset: No lift or Television

Plussat: ystävällinen henkilökunta! hyvä hinta-laatusuhde.

Miinukset: äänet kuuluivat viereisistä huoneista läpi

Plussat: Prior booking I read reviews of many hostel in El Arenal. Some were beyond absurd other were ok, but this hostel as you may see from overall glance has more good reviews than bad. The staff is very friendly and there for you in case of help or a question. The rooms are clean, we got room with view on the beach so was good plus. As far as I understood the rooms are cleaned daily during morning hours. We had two heavy bags to bring to our room on 4th floor. Didnt complain because it is not in our nature to but one of the staff member was very considered and offered us lower floor. The hostel offers free breakfast every morning that can help you to be full for at least 5 hours. Nights are quite even though the hostel located in somewhat busy district (the German district). Definitely would recommend travellers traveling on budget!

Miinukset: Quite hard to pin-point any flaws or bad points. Even if I try hard there is nothing to actually say.

Plussat: Siisti, viihtyisä. Yksinkertainen, mutta riittävä ja maukas aamiainen. Koen saaneeni oikein hyvän vastineen rahoilleni.

Miinukset: Äänieristys on vähän espanjalainen, mutta hyvin on hotelli yöksi hiljentynyt

Plussat: Staff were friendly helpful.

Miinukset: The hotel was 90% occupied by groups of young people, mainly German and Dutch, who were drinking all day. We changed room after the first night having been woken at 3am with people returning from night cubs and continuing to party all night. The change in room resulted in only a small improvement as these groups were everywhere throughout the hotel.

Plussat: Breakfast was varied and very tasty. Everything was fresh. The dinner buffet was also varied and tasty. The staff at the reception were always very friendly, efficient and helpful, namely Eddie and Patrícia who spoke good English! The room was big as well as the bathroom. On our late arrival we had a meal awiting us in the restaurant, though it was 11 pm! We stayed on the 5th floor which had a lovely terrace with chairs and we could enjoy the sea view. Very close to the beach and a good supermarket.

Miinukset: I was very surprised to find out that the staff in the dinning room did not check who had half board so anyone could use the buffet without being asked about their room number...I questioned the reception and they said the dinning room staff had a list but they simply did not check it...The guests were terribly noisy at night but I can understand it was almost impossible to control them as there was only one security guard and the noisy guests shouting at inappropriate hours were hard to control, as well as their loud music. Back to the guests...there was a sign in the swimming pool area forbidding ball games but some guests simply ignored it and the staff would turn a blind eye on them! On the beach it was very bad as there was always very loud music brought by some beach goers and lots of empty cans and bottles, even if the beach was cleaned every day! Plus the problem with adults playing ball games and hitting you with the ball while you were relaxing in the sun! It was difficult to get out of the shower as there was little room between it and the bathroom door!

Plussat: The only thing we liked was the shower room which was clean, modern and the shower was vvery good.

Miinukset: Extremely expensive for the standard of the room, which was extremely basic, not even a decent amount of shower gel or shampoo No kettle , beds were small, hard, furniture very basic, we could not leave the window opened because the balcony was accessible from other rooms. The area is horrible, full of louts shouting at night, drinking and vomiting on the pavement.

Plussat: Good breakfast, great location, awesome rooftop pool with bar and sea view, rooms are very small but got all what’s needed for few day holiday

Miinukset: Room wasn’t very clean

Plussat: Good location. Breakfast and dinner amazing, special thanks to Felix, Naila and Oana. The reception staff helpful and friendly.

Miinukset: Cleaning should be done better and the staff should be more attentive at the guests requests. We asked to fix the TV that doesn't work and they didn't do it.

Plussat: Nice pool. Big balcony. Good location close to beach.

Miinukset: Foods in the morning buffet was disappointing. Not good coffee. Food quality was not good. Dinner was not included.

Plussat: Good location, spacious room and bathroom.

Miinukset: Should have been more food options for people who don’t want to eat meat / fish.

Plussat: Hotel staff very helpful nd friendly,grey location 3 mins from beach.Food good .

Miinukset: Pool area shades in afternoon.

Miinukset: Maailman huonoimmat sängyt!! Ei liene uusittu vuosikymmeniin...

Plussat: Breakfast and dinner was great

Miinukset: mattress was very hard, rooms need a bit of renovation, also sound isolation is very poor you can hear everyone walking and talking in the hall or other rooms. Housekeeping service was ok.

Plussat: The cuisine is perfect. I loved the sea foods. The quality and the quantity is just perfect. The staff is friendly, reflected to our request immediately. The hotel itself is close to the sea and close to the public transportation.

Miinukset: The neighbors. They were very loud and they did not respect the other guests stay. Shouting even at 4-5 in the morning. Listening to the television at max volume all night.

Plussat: The food was really good, the staff was friendly

Miinukset: The noise was really bad.

Plussat: It's close to beach but u can't swim. Around beach is very dirty and smells.

Miinukset: Bathroom was quite old.

Plussat: The hotel was clean and the staff where friendly.

Miinukset: The pool outside was far to cold for my son to play in , so we asked about the indoor pool that is advertised but they said there was no indoor pool and spa. We had to go to the beach every day.

Plussat: Very clean hotel compliments to the domestic staff who did an excellent job with a smile & a hello not all staff on reception were that friendly Good variety for breakfast but need look at the hot plates as breakfast like beans eggs etc a little cold. Second time at Don Pepe overall pleasant experience & good location.

Miinukset: See above

Miinukset: Paperinohuesta seinät ja meluisat naapurit (jotkut heistä). Eräänä yönä naapurihuoneiston telkkari pauhasi neljään saakka henkilökunnan puuttumatta asiaan. Lisäksi nettiyhteys katkeili yhtenään ja oli äärettömän hidas. Huone oli todella siisti, siitä siivoojalle täydet pisteet.

Miinukset: Worst WiFi ever So loud neighbors

Plussat: The hotel is situated 5-7 minutes walking distance away from the beach. The place has a 24 hours reception desk.

Miinukset: The room was cleaned only once during our four nights stay, even though we put 'make up my room' sign twice.

Plussat: Nice , good staff , clean room

Plussat: Property is very well located and close to the beach. Staff are friendly and very helpful.

Plussat: Good location, clean, very close to the sea. Quiet place