Location and cleanliness
There was dog poop on the bathroom floor and some of the staff was extremely rude
Very rude staff , they had us standing over an hour they gave us a room that had poop on the bathroom floor, after complaining they gave us another one that smelled like smoke, finally they gave us a room with a view of the machine
Friendly and sincere staff, Flavored Water, (Strawberry) air fresheners on each floor. Breakfast choices were good also
The location is great.
The hallways had a musty smell. The staff wasn't quite rude but not friendly. I have stayed in another 3 star hotel in the same town later in the week and it was well worth the money...considering I paid twice as much for the the Hilton Garden Inn.
This hotel has the worst mattresses that I have ever slept on. My expectations for a Hilton hotel was alot higher than I received at this hotel. It was clean but needed updated drastically.
Breakfast buffet was a little slim for the price. Pancakes were there a long time and were crispy.
The staff was so nice and helpful. The front desk and manager to help us print off tickets for a concert we were in town to see.
Everything was great
The hotel was beautiful. I was pleasantly surprised at the amenities available to guests. I would recommend this hotel to anyone looking in this area. You will not be disappointment.
I loved everything!
When I booked my room it was suppose to have 2 queen beds & a pull out couch. When I checked in they put my family in a room with one queen bed and a pull out. Needless to say they ended up giving us a handy cap room.
I wish this hotel was everywhere.
Everything. The staff was superior. I especially liked the fact the management gave employees the holiday off. Classy move.
Nothing. Everything was positive and welcoming.
Birmingham Race Course ja The Outlet Shops of Grand River sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa liikeasiakkailleen 5 kokoushuonetta. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
Perustuu 201 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.