Side (Antalya) hotellia

Plussat: Stylish hotel with spacious rooms and very comfortable beds!! Amazing staff!!

Miinukset: Poor WiFi in my room, but excellent WiFi everywhere else, including the beach. The entertainment at night where not to my liking, but that’s a matter of taste!

Plussat: Pretty much everything was spot on at the hotel. The room was perfect, clean and spacious. Hotel was very clean and really nice as well.

Miinukset: The outdoor pool was freezing so couldn't swim in it. Not many people were going in due to how cold it was. Indoor pool was great. The free 10 min massage they need to make it clear that it has to be used within one day and the staff at the spa shouldn't make it sound you only get it when you book a full treatment.

Plussat: Clean hotel and very helpful staff

Miinukset: Should do continental food (English food)

Plussat: Comfortable and beautiful suit. Delicious food

Miinukset: Small territory. Hotel haven't any for rest with children

Plussat: Great location. Nice, big clean room and comfortable bed. Staffs are friendly, special mention to Ms. Fatima Ata of the main Restaurant whose been extra friendly with the guests. Lot of choices of delicious foods. Nice pool and beach area.

Miinukset: Long waiting for elevator, coffee taste terrible..

Plussat: Staff / location of hotell

Miinukset: All is good

Plussat: Excellent service, we were treated like a family by the staff. The hotel facilities exceeded our expectations. Great facilities. Delicious local cuisine in the hotel restaurant.

Miinukset: I as a Turkish speaker and my wife as an English speaker felt completely as foreigners, almost as second class citizens in the hotel. You need to be a German speaker to feel comfortable. All the activities are in this direction and the staff mainly speaks german as first or second language. During the checkin the resort building did not have a POS device for foreign currency, had to be driven with the cart to the holiday village building to be able to pay. It was a little bit of an inconvenience. Lacking playgrounds for small kids. Our four year old didnt mind much since the pool was enough for her entertainment.

Plussat: Really good hotel, especiallu staffs are awesome. No one would be regretful for staying in this hotel. I recommend everyone.

Plussat: The staff were all very professional and very friendly

Miinukset: We wouldhave preferred a double bed replacing two singles pushed together,

Plussat: I liked everything the resort provide, all meals, helpful staff & great service, great room with a view wtc.

Miinukset: No comment

Plussat: The view was good.

Miinukset: it is an old hotel. the staff there speaks Turkish, Germany and very little of English which was annoying, everyone there thought that we speak Germany!! The gym is very small, not clean and has old equipment.

Plussat: At the moment you step in Acanthus Cennet you feel VIP. Staff are super welcoming and genuinely hospitable and friendly. The room and facilities are stylish and very clean. The pool and beach are magical. We were so glad we've found such a beautiful hotel. At top of all, the Ultra All Inclusive concept is just memorable - the a la carte restaurants are amazing and the boufee restauranta are top notch, we've both been to many hotels and resorts before and the experience here just set a new high standard. The bars and lounges are modern, well designed - you'll fall for it. Many snacks and surprises throughout the day are given to the guests, nothing compared. I could keep adding more details about how great this place is, but really this place is just mind blowing.

Miinukset: Location is a hour driving from airport, but this doesn't really matter.

Plussat: we really enjoy the time there and its really amazing location and hotel. I recommend everyone to choose it

Miinukset: nothing

Plussat: We loved everything about this hotel - modern, stylish, clean and beautiful. The food was amazing and great to have the option to eat in restaurants as well as the buffet. The location is stunning, right on the best part of the beach and a pleasant stroll to Side old town.

Miinukset: My only complaint was that the pool was too cold to swim in - which was disappointing for my kids aged 7 and 4. However the indoor pool was warm, and the sea was even warmer, so we enjoyed ourselves there!

Plussat: A fantastic resort that caters exceptionally well for families with young children. Professional and friendly staff. Great food with so much variety! Clean spacious rooms, great view of the pool and very close to the beach.

Plussat: Excellent restaurants and service, spotlessly clean, amazing entertainment and beautiful rooms. Food to die for best hotel ever

Plussat: Excellent food! Never dissatisfied with the options available, a huge selection and cooked to a very high standard. I stayed in the penthouse suite which was amazing, complete with jacuzzi. This hotel was very clean, with great facilities. It definitely was better than all the 4* I have stayed in. Completely worthy of the 5* rating! A great location and place to relax. I want to go back! Superb!

Miinukset: My only gripe is that that housekeeping did not come everyday nor deliver towels. However when we called reception they would always send someone up with them. No iron in the room, there should really be one in it. The pool bar had awful day time food. It was near the closing time when we went but very disappointing considering how brilliant the food is in the other restaurants.

Plussat: The beach and sea view was suberb and amenities and food at main buffet was good. The room partial sea view was not great which overlooked villas beneath

Miinukset: I didn't like the welcoming and hospitality at the reception area. We were held after long air and transport wait and travel due to policy of child and non child where we were charged extra for our child 7 of age after booking a superior room that accommodates a child.. And the reception staff did not make it pleasant nor a smile of welcoming.

Plussat: Stayed at this hotel for 8 days in July this year through three different bookings, with my husband for three days, alone for two days and with my friend for three days. Right now I'm still here with my friend and have two nights left of our stay. The beach at the hotel is nice, but there is almost no service here so you have to collect water, drinks and such yourself. The food at the a la carte restaurants is also generally good, although they often give you something other than what you have ordered. One can only forget to be treated with five star service here. Currently, we have only met a person who knows how to treat guests well, and it is Kamil who works in the Safran restaurant / lobby bar. He is incredibly nice and service minded, and most of the hotel staff should learn from him.

Miinukset: The first day we arrived, almost all of the restaurants were fully booked several days ahead, so we had to eat in the buffet the first evening (not very good even though there is a large selection). In the Safran restaurant (indoors), they have cockroaches that crawl around the floor. Last night one of them ran over my feet while I was eating, and staff gave us a new table and said it is common for the cockroaches to come out of the list at one wall closest to the kitchen (eww !!). The shower in room 2319 where we are staying stinks heavily sewage, and although the reception have told us they will fix it for over four days, it still smells awful in the whole room, even after maintenance and housekeepers have been there and washed. Reception manager Tolga is completely awful to the guests. He lies and is a snake, and can only offer us worse rooms (without evening sun, view or at a lower floor) as compensation for the things we have experienced as he says these rooms are in the same category. He is only interested in making money and requires that we pay 600 euros extra to get a room with these qualities since this is considered an upgrade. I have never experienced being met by so rude staff at a five star hotel where he interrupts you and is rude. We have already paid over 2,000 euros to stay here, and then I feel tricked if I am going to pay more for them to fix their problems. They also have Beach restaurant, but several times we have ordered food we ended up waiting 45 minutes for the food even when the restaurant is almost empty.

Plussat: The food overall was amazing, two of the three a la carte restaurants were really good (Safran and Lavanta), people were really friendly and helpful, especially guest relations team. The beach is very close by, it has all the amenities it needs.

Miinukset: Food at breakfast was all the same - like eggs prepared in 10 varieties. Guys at reception were rude sometimes and always sent us to guest relations, one of the barmen at the pool bar was greedy, so we avoided her.

Plussat: The room was perfect Helpful staff Amazing food Food choices

Miinukset: Check in and payment process was complicated. No drinks or food service at beach ( self service)

Plussat: Value for money suburban apart hotel. Very clean, though a little old fashioned looking. Staff friendly and helpful. Dinner was good and very reasonable prices, including drinks. Apartments are spacious, we only stayed one night en- route to another location, but it has all the self catering items if you want to eat in.

Plussat: I liked everything food room restaurant staff amazing. Manager sinan was a very nice man who would do everything for you. It has been such a relaxing holiday with no problems at all. I will come here again. Why have a 5 star hotel when you can have a little gem like this. My only wish is that i had found it sooner i would give this 5 stars anytime.

Miinukset: No problems

Plussat: Tosi asiallinen henkilökunta, siivous toimi hyvin. Hotelli on vanha mutta erittäin siisti, sijainti oli mielestäni sopivan syrjäinen. voisin mielelläni mennä uudelleen.

Plussat: We really enjoyed our stay in Nar apart hotel. The location is very good, a quite area but still surrounded by some great restaurants. Small supermarkets in every corner. The hotel is relaxed, cozy and we imediately felt at home. The staff is helpful and the young guy working in the pool bar was so sweet. He really made our stay something extraordinary. Taxi to Old town of Side is only 40 Lira.

Miinukset: Wi-Fi could have been stronger and more stabil. We missed some items in the kitchen, like a pair of scissors and a wine opener.

Plussat: Nice warm pool, big room, kitchen, working AC (no extra fee), grocery shop over the corner.

Miinukset: No mosquito nets, so you choose either to spend night fighting with mosquitos or suffocate from CO2. The location is a bit far from the beaches. wifi signal was only in the pool-facing room and balcony.

Plussat: Good breakfast tailored for us. Good pool area and balcony.

Miinukset: The restaurant was not open in the evening (end of season). Safety ox cost extra.

Plussat: The property included many things. It had a kitchen, nice pool view and a seperated room.

Miinukset: The pool wasnt too clean at this moment. We wanted to eat breakfast but the price offered was double of what was offered on booking.com

Plussat: I liked everything this apartment offered...cannot fault it..I've been travelling to Turkey for 12 years this is the best apartment I have stayed in I will definitely be recommending to family and friends and will return again

Plussat: Very nice room with self-catering facilities, easy parking outside, short distance to town and shops

Miinukset: Some very, very noisy entertainments going on at nearby bars etc until the early hours.

Plussat: Hieno palvelu. Saimme ison huonee samaan hintaan kun sesonki ohi ja vähän majoittuneita. Perhehotelli suosittelen!

Miinukset: Allas suljettu ja ravintolapalvelut poissa. Sääli kuulemma hyvä ja edullinen ruoka. Sesonki päättyy 30.10.

Plussat: Rauhallinen sijainti, kuitenkin kaikki lähellä.

Miinukset: Äänieristys huoneissa voisi olla parempi...